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The Connaught Lodge

Certificate of Excellence
32 West Hill Rd | West Cliff, Bournemouth BH2 5PH, England
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The Connaught Lodge
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The Connaught Lodge
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204 reviews from our community

Traveler rating
    106
    67
    20
    10
    1
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32
109
5
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rainham, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is well appointed , clean, well staffed and good décor. Stayed in the Lodge next door which has its own car park and is nicely decorated. It has a lift but what ever floor you go to it does leave 4 steps to go up and down which was a difficulty for my mother but she managed so we... More 

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Lancing, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights in May. The lodge is the building next to the main hotel but you still get to use all the facilities. We paid for room only and then just paid for breakfast on the day which was £12.95. Great selection and all the hot food was very fresh. Used the swimming pool and also the... More 

Was this review helpful? Yes 1
David1007, Owner at The Connaught Lodge, responded to this review

Thank you very much Jenny for your "Great Hotel" review and we look forward to seeing you again soon. Best wishes. David F Miller Managing Director Make a telephone reservation before the end of May and you will get a free upgrade to the main hotel or, if not available, 2 free drinks at the bar. Quote Adrienne when making... More 

Slough
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for 3 nights on midweek break. The Lodge has been fully renovated, and everything feels solid, clean and new. We had a junior suite, although for us the sitting room with a 2 person sofa, tv and desk was unused. We did think they could have made the bathroom a bit larger and used... More 

Was this review helpful? Yes 1
David1007, Owner at The Connaught Lodge, responded to this review

Many thanks for your super review Netwiz and we were delighted you enjoyed your 3 days with us. Best wishes. David F Miller Managing Director Make a direct reservation before the end of May and you will get a free upgrade to the main hotel or, if not available, 2 free drinks at the bar. Quote Adrienne when making the... More 

Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Such a lovely day in spa.We stayed all day had two treatments each with amazing beauty girl.Sandra Stankeviciute.She is very good and lovely person.From minute when we walked in reception everything was perfect.We been offered coffee in reception.Spa reception girl was very friendly and nice.Very clean and tidy spa.Perfect size swimming pool.Hair dryers in changing rooms.Champagne lunch was amazing and... More 

Was this review helpful? Yes 1
David1007, Owner at The Connaught Lodge, responded to this review

Delighted you had a wonder day in the spa Raza and Sandra was delighted to be mentioned in such glowing terms - thank you. Best wishes. David F Miller Managing Director Make a direct reservation before the end of May and you will get a free upgrade to the main hotel or, if not available, 2 free drinks at the... More 

Brussels, Belgium
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nicely located hotel. Bit confusing to find it as it is some sort of Annex to the Connaught so search for that. Nice renovated room, clean and spacious. You have your meals next door where you check in. Parking is limited though.

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David1007, Owner at The Connaught Lodge, responded to this review

Many thanks for your lovely review Belgaboy and I ope you had a safe journey home. Best wishes. David F Miller Managing Director Make a direct reservation before the end of May and you will get a free upgrade to the main hotel or, if not available, 2 free drinks at the bar. Quote Adrienne when making the reservation. Always... More 

Gloucester
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I did not choose this hotel, it was booked for me to attend a conference. I was a little worried, when I was told where I would be staying, by some of the reviews on here. It is a slightly unusual setup - you check in and take your meals at The Connaught, whilst staying next door at the Lodge,... More 

Was this review helpful? Yes 2
David1007, Owner at The Connaught Lodge, responded to this review

Many thanks for you very generous review Mike and we hope to see you again -. see the special offer below Best wishes. David F Miller Managing Director Always book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. Make a direct reservation before... More 

Reading, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Booked a night in the Connaught Lodge for an overnight visit attending an event at the BIC. Booked it because the reviews all seemed very good, it had parking available and was only 15 minutes walk from the BIC. Received a text from the hotel two weeks before we were due to arrive saying that there would be a christmas... More 

Was this review helpful? Yes 3
David1007, Owner at The Connaught Lodge, responded to this review

Many thanks for your review Dave and my sincere apologies for your disappointment although, to be fair, you were warned well in advance of the party. It is never our intention, however, for anyone to leave feeling let down so if you care to contact me I feel sure we can do something for you. Best wishes. David F Miller... More 

Banbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 22, 2015

The customer service in this hotel is second to none. All staff were friendly, helpful and obviously well trained. We ate evening meals in the Brasserie and the staff were very attentive and obliging. The food was lovely. The breakfast was buffet style but served by the hotel staff. One morning I was undecided whether I wanted a fried egg... More 

Was this review helpful? Yes 1
David1007, Owner at The Connaught Lodge, responded to this review

Thank you for your super 5 star review RandG - delighted, as always, to be of service!! Best wishes. David F Miller Managing Director Always book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 19, 2015 via mobile

We stayed at the Connaught lodge for one night on the weekend. Overall lovely stay! Great location, we were going to a show at the BIC which was only a 10 min walk away! Right in the centre, bars and restaurants just a short walk away. The hotel had a lovely spa which we both enjoyed a swim, but the... More 

Was this review helpful? Yes 6
David1007, Owner at The Connaught Lodge, responded to this review

Thank you very much Shanice for your very lovely review of your stay with us - apologies for the spa pool being closed for the day which was due to a pump failure. A little late but all back to normal!! We hope to see you both again soon. Best wishes. David F Miller Managing Director Always book direct -... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

Good comfortable rooms and comfortable beds. Friendly staff and great breakfast. Great wedding venue and in a good position in Bournemouth. Would stay here again and would recommend staying at this hotel.

Was this review helpful? Yes 1
David1007, Owner at The Connaught Lodge, responded to this review

A "Great" review Mike, thank you very much - we look forward to seeing you again soon. Best wishes David F Miller Managing Director Always book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. More 

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