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The Connaught Lodge

Certificate of Excellence
32 West Hill Rd | West Cliff, Bournemouth BH2 5PH, England
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Best prices for: 1 room 1 guest
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The Connaught Lodge
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The Connaught Lodge
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201 reviews from our community

Traveler rating
    106
    64
    20
    10
    1
See reviews for
30
108
5
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (53)
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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Such a lovely day in spa.We stayed all day had two treatments each with amazing beauty girl.Sandra Stankeviciute.She is very good and lovely person.From minute when we walked in reception everything was perfect.We been offered coffee in reception.Spa reception girl was very friendly and nice.Very clean and tidy spa.Perfect size swimming pool.Hair dryers in changing rooms.Champagne lunch was amazing and... More 

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Brussels, Belgium
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nicely located hotel. Bit confusing to find it as it is some sort of Annex to the Connaught so search for that. Nice renovated room, clean and spacious. You have your meals next door where you check in. Parking is limited though.

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Gloucester
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I did not choose this hotel, it was booked for me to attend a conference. I was a little worried, when I was told where I would be staying, by some of the reviews on here. It is a slightly unusual setup - you check in and take your meals at The Connaught, whilst staying next door at the Lodge,... More 

Was this review helpful? Yes 1
David1007, Owner at The Connaught Lodge, responded to this review

Many thanks for you very generous review Mike and we hope to see you again -. see the special offer below Best wishes. David F Miller Managing Director Always book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. Make a direct reservation before... More 

Reading, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked a night in the Connaught Lodge for an overnight visit attending an event at the BIC. Booked it because the reviews all seemed very good, it had parking available and was only 15 minutes walk from the BIC. Received a text from the hotel two weeks before we were due to arrive saying that there would be a christmas... More 

Was this review helpful? Yes 2
David1007, Owner at The Connaught Lodge, responded to this review

Many thanks for your review Dave and my sincere apologies for your disappointment although, to be fair, you were warned well in advance of the party. It is never our intention, however, for anyone to leave feeling let down so if you care to contact me I feel sure we can do something for you. Best wishes. David F Miller... More 

Banbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The customer service in this hotel is second to none. All staff were friendly, helpful and obviously well trained. We ate evening meals in the Brasserie and the staff were very attentive and obliging. The food was lovely. The breakfast was buffet style but served by the hotel staff. One morning I was undecided whether I wanted a fried egg... More 

Was this review helpful? Yes 1
David1007, Owner at The Connaught Lodge, responded to this review

Thank you for your super 5 star review RandG - delighted, as always, to be of service!! Best wishes. David F Miller Managing Director Always book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Connaught lodge for one night on the weekend. Overall lovely stay! Great location, we were going to a show at the BIC which was only a 10 min walk away! Right in the centre, bars and restaurants just a short walk away. The hotel had a lovely spa which we both enjoyed a swim, but the... More 

Was this review helpful? Yes 4
David1007, Owner at The Connaught Lodge, responded to this review

Thank you very much Shanice for your very lovely review of your stay with us - apologies for the spa pool being closed for the day which was due to a pump failure. A little late but all back to normal!! We hope to see you both again soon. Best wishes. David F Miller Managing Director Always book direct -... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Good comfortable rooms and comfortable beds. Friendly staff and great breakfast. Great wedding venue and in a good position in Bournemouth. Would stay here again and would recommend staying at this hotel.

Was this review helpful? Yes 1
David1007, Owner at The Connaught Lodge, responded to this review

A "Great" review Mike, thank you very much - we look forward to seeing you again soon. Best wishes David F Miller Managing Director Always book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. More 

Carshalton, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a very enjoyable stay at this well run hotel , the staff where very helpful and always on hand to help ,the night bar staff was very polite and service was excellent . Our room was in the Lodge and was a little dated but I believe updating works are in progress it was cleaned daily to a very... More 

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David1007, Owner at The Connaught Lodge, responded to this review

Delighted you enjoyed your stay with us Steve and we look forward to seeing you again soon. Best wishes and many thanks for the review. David F Miller Managing Director Always book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. More 

Ashford, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

all the staff are very helpfull, my room and everywhere i went was kept clean and tidy, everybody was helpfull and chearfull, and i managed to do my yearly accounts in peace and quiet, will throw all my paper work in a box and will book again next year. thank you to all the staff u made me feel very... More 

Was this review helpful? Yes
David1007, Owner at The Connaught Lodge, responded to this review

That was a "Lovely" review Karen thank you very much indeed - see you again next year!! Best wishes and thank you for choosing to stay with us. David F Miller Managing Director Always book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. More 

Birmingham
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in the annexe which was very well maintained and furnished. Room was fine, wifi worked well. Breakfast was very good value. served by attentive, friendly and efficient staff. Highly recommended.

Was this review helpful? Yes
David1007, Owner at The Connaught Lodge, responded to this review

Delighted to read that you enjoyed your stay Mary - thank you very much for your most generous review. Best wishes and thank you for choosing to stay with us. David F Miller Managing Director Always book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that... More 

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