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The Connaught Lodge

Certificate of Excellence
32 West Hill Rd | West Cliff, Bournemouth BH2 5PH, England
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253 Reviews from our TripAdvisor Community

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2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Very pleasantly surprised by the level of accommodation and service at this hotel. Excellent large pool and spa areas. Both Spa and rooms have been recently refurbished to a high standard. Good value and highly recommended.

Helpful?
Thank Rebecca G
David1007, Owner at The Connaught Lodge, responded to this review

Thank you very much Rebecca and I hope we have the pleasure of your company again soon. Best wishes David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices anywhere and it ensures you get the room and the... More 

Hameln
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We checked in after 8pm and were directed to our room. We were in the annex which was seperate from the main hotel and was a little disappointed to find it had a Travel Lodge/ Premier Inn vibe about it. The room was clean and the facilities were OK. However, the bathroom was cold, even though I tried to put... More 

Helpful?
3 Thank FlikandCoco
David1007, Owner at The Connaught Lodge, responded to this review

Many thanks for the review Flik and my apologies for the maintenance issues which I hope were dealt with to your satisfaction - delighted on the other hand that everything else met with your approval. Best wishes David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct -... More 

Southampton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After arriving at hotel I was greeted by friendy staff and it was like that from start to finish a completey relaxed environment. The hotel was very clean and maintained and our room and the bathroom and bedroom tastefully decorated .all in all a very nice hotel friendly staff and the food was very good they do a fantastic English... More 

Helpful?
Thank chris j
David1007, Owner at The Connaught Lodge, responded to this review

Many thanks Chris for your very kind review and delighted you enjoyed your few days with us. Best wishes David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath... More 

Oxfordshire
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed January 2, 2016

Returned today (2nd January) from a 3 night New Years break which cost a lot of money, sadly I don't think we got value for money. Our room was in the separate lodge and is not in fact part of the Best Western. Room had been refurbished in the recent past and was a good size with a large bathroom... More 

Helpful?
10 Thank Outgoing
David1007, Owner at The Connaught Lodge, responded to this review

This New Year package was entirely booked by your husband, including the Lodge along with with the gala dinners (set menus) every night!! Judging by the discussion you had with our general manager Outgoing, it appears he did this without consulting you - you apparently wanted a "knees-up" rather than gourmet dinners and it is a little unfair to make... More 

Leicestershire, United Kingdom
1 review
5 of 5 stars Reviewed December 28, 2015

My wife and I have just had the best stay we have ever had in Bournemouth we booked it at the conaught just off the internet ,Sunday to Friday.The hotel was amazing very clean and comfortable,the staff were very good very pollite and friendly,the room was very good the breakfast was the best ever,and free use of the spar was... More 

Helpful?
Thank Maurice R
David1007, Owner at The Connaught Lodge, responded to this review

We look forward to your return visit Maurice and we thank you very much for your very generous review. Best wishes and a very happy new year to you both. David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest... More 

Chesterfield, Derbyshire
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 28, 2015

This was our first visit to the Connaught Hotel and we weren't disappointed. We spend every second or third Christmas away from home over the festive period and decided - despite the distance - to give Bournemouth a try instead of one of the north of England packages we usually try. The hotel (unsurprisingly) is in the "hotel quarter" to... More 

Helpful?
Thank Goldcardholder
David1007, Owner at The Connaught Lodge, responded to this review

What a lovely review Goldcardholder, thank you very much indeed. We all worked very hard to make it a wonderful Christmas and this year was no exception judging by the wonderful compliments we have been receiving. Thank you again and I hope we see you next year. Best wishes and a very happy new year to you both. David F... More 

Warwick, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 2, 2015 via mobile

Arrived after a very stressful 3 hour journey to a very full car park, HOWEVER a member of staff ever so kindly moved his car so that we were able to park! (great service from the get go). Finally checked in after parking and got to our room on the 2nd floor (interior throughout was spot on, the refurb was... More 

Helpful?
Thank tyler_eve
David1007, Owner at The Connaught Lodge, responded to this review

Thank you for your "First Class" review Tyler and Eve, we really appreciated knowing just how much you enjoyed your stay with us - here's to the next time!! Have a wonderful Christmas and all the best for 2016. Christmas is now sold out but we still have 6 rooms left for the New Year celebrations - don't miss out,... More 

Rossendale, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 2, 2015

I use this hotel quite regularly whilst working in Bournemouth. All the staff are extremely pleasant and the rooms are spotless and ideal if you have to carry out any Work (laptop based) from them. It is well furnished and comfortable. Both restaurants offer a good choice of food.

Helpful?
Thank Jimmy N
David1007, Owner at The Connaught Lodge, responded to this review

Many thanks for your "Excellent" review Jimmy and we look forward to seeing you again next year. Christmas is now sold out but we still have 6 rooms left for the New Year celebrations - don't miss out, call the hotel now and reserve your room. Best wishes and thank you for choosing to stay with us. David F Miller... More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 20, 2015

Had my 2nd stay at this hotel. This time I stayed at their lodge. Had an lovely modern room . Staff were excellent and very helpful. Had dinner in Blakes, and found it was a very good standard, and excellent service. Breakfast was very good, and easy. Would stay again.

Helpful?
1 Thank Gertie O
David1007, Owner at The Connaught Lodge, responded to this review

Many thanks Gertie for your "Excellent Hotel" review and I was really delighted you enjoyed your stay in the Lodge, now fully modernised throughout. For general information Christmas is now sold out but we still have 7 rooms left for the New Year celebrations - don't miss out, call the hotel now and reserve your room. Best wishes Gertie and... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 17, 2015

Our visit was most enjoyable. The staff were really professional, helpful. and very courteous . The breakfasts were very good , being freshly cooked and plentiful. We enjoyed using the pool,each day before breakfast when there was only a handful of other users present, which was nice having it almost to ourselves. We stayed in a room in the adjoining... More 

Helpful?
1 Thank Keith G
David1007, Owner at The Connaught Lodge, responded to this review

Thank you very much Keith for your delightful review and so pleased you enjoyed your stay with us. I hope we have the pleasure of your company again next year. For general information Christmas is now sold out but we still have 10 rooms left for the New Year celebrations - don't miss out, call the hotel now and reserve... More 

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