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All 70 Bournemouth hotels

Elstead Hotel

3.0 of 5 Hotel   |   12 - 14 Knyveton Rd, Bournemouth BH1 3QP, England
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Elstead Hotel
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Ranked #14 of 70 Hotels in Bournemouth
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
mark191175 Essex/London
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307 reviews from our community

Traveler rating
    128
    122
    41
    11
    5
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85
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29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Essex/London
Top Contributor
57 reviews 57 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great food, lovely welcome, nice breakfast. Could do with some modernisation. It very cost effective for a clean and comfy bed for the night. I'd personally not stay more than 2 night here, but I tend to prefer 4 or 5 star hotels.

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Somerset, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

On initial booking-in, the staff member on reception was not a happy bunny, for some reason or another!! Another staff member behind the bar was extremely frosty and unwelcoming. What's with the non-eye contact at the Elstead??!! We only stayed one night and decided to eat elsewhere in the evening due to our "experience" on arrival. You lost out to... More

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GrahamPhillips, General Manager at Elstead Hotel, responded to this review

Dear Juju, I am very sorry that you did not enjoy your experience at The Elstead Hotel. I understand your decision not to eat in the Hotel following your unpleasant greeting on arrival and I can only say that I am treating the matter with the utmost importance and investigating the circumstances to ensure there is no repetition. I would... More

Bournemouth, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

This hotel is a budget hotel without the low cost price tag. We stayed here for tow nights at the price of £280. Was disapointed. Staff were quite frankly odd. The room and whole hotel was dated. The leisure area was so cold the pool and jaquzzi absolutey freezing. Had to get in the suana to heat up. We had... More

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GrahamPhillips, General Manager at Elstead Hotel, responded to this review

Dear Nicol. I am sorry that you found our staff "odd"! I am a bit confused and frankly bewildered because, as you will see from other reviews guests, we have had great reviews about our staff. The pool and whirlpool is maintained at a temperature of thirty degrees which is slightly higher than most hotel pools. Any higher would be... More

London, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed in quite a few hotels in the area and the Elstead is best for quality and service and yet competitive rates. The only problems we had was with the bathrooms and as soon as we mentioned it, the manager Tony, quickly sorted things out. Rooms- clean, well decorated and spacious. Food (dinner and breakfast) very good, service excellent.... More

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GrahamPhillips, General Manager at Elstead Hotel, responded to this review

Dear Booby Thank you for your fantastic review. I am pleased we were able to quickly deal with the issue in the bathroom and your comments regarding our team will be passed on. I sincerely hope you will be back soon. Kind regards, Graham More

Somerset
Top Contributor
125 reviews 125 reviews
9 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago

A traditional English hotel which to be fair may need a bit of tender love and attention in a few places but which busy hotels don't? Our room was large and comfy with TV and tea and coffee making facilities with a lovely en suite with piping hot water. Only downside there was the restriction on the bath / shower... More

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GrahamPhillips, General Manager at Elstead Hotel, responded to this review

Thank you very much for your great review. Your kind comments will be passed to all concerned and we hope to see you again soon. Kind regards, Graham Phillips More

London
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's central, clean, welcoming, friendly and, even compared to so-called budget hotels, cheap. The restaurant food is good - and good value - and there's something decent to drink even at the northern reaches of the wine list. The food from the bar is perhaps less good judging by my two visits, even though it comes from the same kitchen.... More

Was this review helpful? Yes 1
GrahamPhillips, General Manager at Elstead Hotel, responded to this review

Dear Tripeadvisor, Thank you for your review and I am pleased to read that you enjoyed your stay. You have made a couple of constructive remarks which I agree with and we will look into them immediately. Thank you again and we hope to see you back again soon. Kind regards, Graham Phillips More

Leicester, United Kingdom
Top Contributor
72 reviews 72 reviews
35 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We held a Lone Worker course at The Elstead last week and feel that I must thank Graham and his very attentive staff for excellent service during our two days. Nothing is to much trouble for this hotel, Graham is always making sure that everything is just how it should be and his staff are just the same as he... More

Was this review helpful? Yes 1
GrahamPhillips, General Manager at Elstead Hotel, responded to this review

Dear Goldie Thank you very much for taking the trouble to write a review. We are delighted that we were able to deliver great service. Your kind comments will be passed to our staff who will be pleased to read that their efforts are appreciated. We look forward to welcoming you back soon. Kind regards, Graham More

Chelmsford, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My first visit to this hotel was as a family in 1963 and have stayed at The Elstead on a number of occasions since then, the latest being for a long weekend from 5/9 to 8/9/2014. Although I'm afraid to say my last visit was in 2004, I'm pleased to report that the high standards still remain. This is a... More

Was this review helpful? Yes 3
GrahamPhillips, General Manager at Elstead Hotel, responded to this review

Dear Nigel M Thank you for posting a great review on Tripadvisor. It is wonderful that you have been staying at the Elstead periodically over fifty years and we are delighted that we are still managing to give good service. We look forward to continuing that standard over the next fifty years! Kind regards, Graham Phillips More

Benidorm, Comunidad Valenciana, Spain
Top Contributor
80 reviews 80 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As I only stayed briefly one night I can only review my experience on the room. Very old indeed. The furniture was dated. The bathroom looked like it had had a revamp but the sun trap was all cracked and covered in very old seagull droppings. I was called by reception who asked me to turn my telly down at... More

Was this review helpful? Yes 1
GrahamPhillips, General Manager at Elstead Hotel, responded to this review

Dear Riweb, I am sorry to read that you did not enjoy your stay. I investigated the complaint from your TV being loud at midnight and discovered there were complaints from two other rooms who could not sleep for the music from your room. We never receive comments regarding noise penetration as our walls have good insulation so I am... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend and I stayed at this hotel for 1 night to attend a friend's Hen Do. Our room was comfortable & clean & the hotel was in a great location & accomodated our needs. I would definately stay in this hotel again & would recommend to a friend.

Was this review helpful? Yes
GrahamPhillips, General Manager at Elstead Hotel, responded to this review

Dear Carly Thank you for your kind remarks here on Tripadvisor and for recommending The Elstead to friends. We look forward to welcoming you back. Kind regards, Graham Phillips More

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Additional Information about Elstead Hotel

Address: 12 - 14 Knyveton Rd, Bournemouth BH1 3QP, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Elstead Hotel 3*
Number of rooms: 50
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Also Known As:
Elstead Hotel Bournemouth

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