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Riviera Hotel & Holiday Apartments

Certificate of Excellence
12 - 16 Burnaby Road | Alum Chine, Bournemouth BH4 8JF, England
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1 room 1 guest
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Riviera Hotel & Holiday Apartments
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578 Reviews from our TripAdvisor Community

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Traveler rating
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    89
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (578)
  • Mar-May only
    (151)
  • Jun-Aug only
    (211)
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    (128)
  • Dec-Feb only
    (88)
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Cirencester
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A very good hotel a short walk away from the beach with a lovely indoor & outdoor pool .Lots of sun beds & deck chairs outside in a very nice garden .Evening family disco on the Saturday night was very good although a pity not more people came to enjoy the music. Breakfast also was good quality with plenty of... More 

Was this review helpful? Yes
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your kind review. We are delighted to hear that you enjoyed your stay here with us and look forward to welcoming you back in the future. Kind regards A More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed the night in the apartment, very clean and modern everthing you would need for self catering, They are very spacious and a homely feeling. The staff where very polite helpfull and courteous. Ellexent evening meal and plenty of choice on the menu. Plenty of things to do in the hotel with superb indoor swimming pool and gym room.

Was this review helpful? Yes 1
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your review of our apartments. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards A More 

London, United Kingdom
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I went with my son for five nights in August. It is more expensive then some other hotels that we have stayed in Bournemouth before with a swimming pool but this is far our favourite so much so, that we will not stay anywhere else now. In our experience the staff are always helpful, polite and friendly. It is very... More 

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rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your kind review. We are delighted that you and your son enjoyed your return stay here with us. We hope to welcome you back to the hotel again soon, hopefully with some better weather! Best wishes A More 

Salisbury, England
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Although not requested we ended up in an apartment rather than a hotel room. Apartment was very spacious and well equipped but there were a lot of stairways to cope with to get there. This was the first time we had taken our little dog to a hotel and it worked out well Used room service and it was very... More 

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rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your review. We are glad that your experience, on the whole, was a positive one. When you come to book a return stay, please feel free to request a room with a softer mattress and we will endeavor to allocate your room accordingly. Kind regards A More 

Yeovil, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My partner and I came to stay for the weekend to attend a family celebration in Bournemouth. Firstly it took us a long time to find the Hotel as it is down lots of back streets - not exactly by the beach as they claim. The staff weren't very attentive or helpful The hotel is very dated and worn out... More 

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rivman2008, Director of Sales at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your review. I am sorry you were disappointed with your stay – particularly as you did not raise your concerns with the hotel team about your rooms as we could of tried to move you to another room. To say that we are nowhere near the beach is a strange comment – we are a two minute... More 

Greater London, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

You can't check in until 4pm which is very late and I have never come across before. I must say that the room was absolutely spotless. It was quite small and a bit dated as is the rest of the hotel. the rooms only have a key not a door entry system. We were near the stairs and the lift,... More 

Was this review helpful? Yes
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your review. I am sorry to hear that your stay was not all positive. It is a shame that you did not let us know of the problems you had experienced with the noise level at the time of your stay. If you ever have any problems whilst you are with us, please let our reception team... More 

Portsmouth, England
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location of the hotel is not bad and there is some free parking both in front and behind the hotel. Probably about a 15 minute walk to the beach, which is at the bottom of the cliff so be prepared for a steep walk back. The beach was much nicer and cleaner than I expected and is really nice.... More 

Was this review helpful? Yes 1
rivman2008, Director of Sales at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your kind review. We hope to see you again soon. Kind regards, S More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel location is great, very close to the beach and walking distance to Bournemouth Pier and Boscombe pier. We were part of a group that came to the hotel, with 2 adults and a child in one of the modern apartments and 2 adults and 1 teenager staying in the hotel. The apartment was a self-contained and modern affair,... More 

Was this review helpful? Yes 1
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your review. I am delighted to hear that you enjoyed the use of one of our apartments throughout your stay and that our housekeeping staff kept your rooms spotlessly clean throughout. I have also passed your kind words onto our reception and restaurant teams who work hard to ensure the comfort of all of our guests throughout... More 

Sheffield, England, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travelled with my five year old daughter. I have stayed here before out of season. I decided at the last minute to stay here as I adore the beach at Alum Chine. I got a good rate on the room and the whole location is of a classy English beach holiday location. We were allocated an airy twin room... More 

Was this review helpful? Yes
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your review. We are so pleased that you and your daughter enjoyed your break here with us. We understand the importance of keeping the little ones entertained whilst the parents enjoy a well earned break! We'll pass the feedback to the bar and next time you visit, we'll ensure there is a mint sprig and some garnish... More 

Poole, United Kingdom
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When I say they went the extra mile, they actually walked in front of our car for a hundred yards to escorts us to their overflow car park located around the corner in their holiday apartments. We found all the staff to be very friendly and helpful and couldn't do enough for guests. The function manager on duty on Saturday... More 

Was this review helpful? Yes 1
rivman2008, Director of Sales at Riviera Hotel & Holiday Apartments, responded to this review

We are very pleased that the wedding was such a great success and that everyone seemed to enjoy themselves! Please keep in touch. Kind regards, S More 

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