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Riviera Hotel & Holiday Apartments

12 - 16 Burnaby Road | Alum Chine, Bournemouth BH4 8JF, England
Hotel amenities
Riviera Hotel & Holiday Apartments
Best prices for: 1 room 1 guest
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Ranked #14 of 71 Hotels in Bournemouth
A recent review
5 of 5 stars reviewed yesterday
Mark I Leicester, England, United Kingdom
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510 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leicester, England, United Kingdom
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

I’ll start with the best bit. The included breakfast was excellent in a number of respects - service, variety and quality. There was lots of choice including plenty of nice fresh fruit, and there seemed to be no skimping of the quality of the food. The cooked breakfast was well presented and very importantly not greasy. Top marks for this.... More 

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Leicester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The first impression when driving up is of a tired outdated hotel, but it's clearly undergone some revamping inside and kept with the times, the free Wi-Fi works a treat even though we're on the top floor and furthest away from Reception which is where most hotel's Wi-Fi is best. It has indoor and outdoor swimming pools (outdoor closed in... More 

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rivman2008, Manager at Riviera Hotel & Holiday Apartments, responded to this review

Dear Guest, Thank you for your review. As you noticed we are currently under going some refurbishment to parts of the hotel, we have taken on board your comments and will look into those. We look forward to seeing you again. H More 

Totnes, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

Stayed one night in April 2015. Room was basic but clean. Children allowed in bar/restaurant and pool was very warm and quiet. Only a couple of negatives - changed our baby by the pool side and used the bin in the poolside loo. Next day, did the same thing and noticed bin had not been changed. Also, no one appeared... More 

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rivman2008, Manager at Riviera Hotel & Holiday Apartments, responded to this review

Dear Guest, Thank you for your review.We have taken on board your comments and will look into those. We look forward to seeing you again. H More 

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We didn't know what to expect but were pleasantly surprised with our visit! We stayed in an apartment which was comfortable for 4 of us, we made use of the swimming pool and breakfast which was nice. The staff were friendly. The location is good for getting to the beach .

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rivman2008, Manager at Riviera Hotel & Holiday Apartments, responded to this review

Dear Guest, Thank you for your review, i will pass these comments on to our staff. We look forward to seeing you again. H More 

Leicester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

A very comfortable & friendly hotel.All staff are happy,helpfull,& go that extra mile,if they can't help they will find someone that can.The hotel is in a perfect spot with access to the beach a few minuets away,bus service to Bournemoth centre & Swanage.

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rivman2008, Manager at Riviera Hotel & Holiday Apartments, responded to this review

Dear Guest, Thank you for your review. I am glad you enjoyed your visit. We look forward to seeing you again. H More 

Gravesend, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We are a group of ramblers and friends who usually have a ramble once a month with a 'pub' lunch. To start the year we always have a Mon/Fri break in February. For this holiday we are able to fill 2 coaches as elderly friends and widows want to join us for the company and enjoyment. This was our second... More 

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rivman2008, Manager at Riviera Hotel & Holiday Apartments, responded to this review

Dear Guest, We are glad you enjoyed your visit and look forward to welcoming you again. H More 

Derby, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel. Friendly staff. Nice location. Room was comfy and adequate. Really small car park though. Had to street park. Beach close by. Best hotel breakfast ever! Function room was ok. Toilets down there bit iffy. Leisure facilities available inc pool. Not that we realised so had not brought swimming kit. We would stay there again

Was this review helpful? Yes
rivman2008, Manager at Riviera Hotel & Holiday Apartments, responded to this review

Dear Guest, Thank you for your review, we are currently undergoing some refurbishment in parts of the hotel and have taken your comments regarding the function room toilets on board and will be looked into. H More 

Maidenhead, England
Top Contributor
104 reviews 104 reviews
43 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

I hadn't booked very far in advance so was delighted to be allocated a room with a balcony and sea view to the Isle of Wight and Needles. We were invited either to leave our dog in our room while we had dinner or breakfast or we could sit at the side with the dog. We only had breakfast at... More 

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rivman2008, Manager at Riviera Hotel & Holiday Apartments, responded to this review

Dear Guest, Thank you for your review. We hope to see you again soon H More 

Teignmouth, United Kingdom
Top Contributor
67 reviews 67 reviews
39 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall this was a really enjoyable stay at a very reasonable priced hotel. I was given a complimentary upgrade to a top floor room with a balcony and sea views which was excellent. The rest of my party had a standard room facing the road which was okay. Overall the hotel was lovely and clean and the spa was good... More 

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rivman2008, Manager at Riviera Hotel & Holiday Apartments, responded to this review

Dear Guest, Thank you for your review. We look forward to seeing you again. H More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Have visited this hotel many times and never had problems with taking dog with us. However this time it seems was not quite so dog friendly as before. Were informed that dog could not be left in room whilst we ate in the restaurant although we had always done this on previous visits with no problem and were informed by... More 

Was this review helpful? Yes
rivman2008, Manager at Riviera Hotel & Holiday Apartments, responded to this review

Dear Guest, Thank you for your review. We are currently looking at refurbishing the area around the lower ground floor lift, and will take your comments on board. We do ask all our guests that are bringing a dog to read our terms and conditions, which outlines our policies. We do pride ourselves on our care for dogs, which can... More 

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