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Riviera Hotel & Holiday Apartments

Certificate of Excellence
12 - 16 Burnaby Road | Alum Chine, Bournemouth BH4 8JF, England
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Best prices for:1 room 1 adult
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Riviera Hotel & Holiday Apartments
Riviera Hotel & Holiday Apartments
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678 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

We booked to stay in a one bedroom apartment. The photos on the website show some lovely rooms. However on arrival we found the decor was dated and some of the wallpaper in the bedroom was peeling off. The beds were comfy though and the bedding was clean and fresh. The lounge carpet appeared to have an iron burn as... More 

Helpful?
Thank Tiarajo
Chipping Campden, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Great family hotel. Friendly, helpful staff. Varied choice of well cooked breakfast. We have used this hotel for the last 5 years as a base when visiting family. It's location to the beach at Alum Chine could not be more convenient. Some of the rooms are a little tired, but they are clean and well appointed. Small gym and indoor... More 

Helpful?
Thank Camillahaines
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

My fiancé and I just came back from this hotel. The overall feeling was nice, most of the staff were good. Unfortunately we decided the first room we had was very small!! So decided to upgrade, we were asked why we wanted to upgrade and told the truth then heard one of the hotel staff say to another member of... More 

Helpful?
Thank Emma L
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your review. I am glad to hear that your stay, overall, was a positive one. I find your comments about the staff responding in such a manner to your request surprising to say the least. As you will see from our other reviews, our staff are very accommodating when it comes to requests and will always do... More 

Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Visited here as part of a large Christmas party. The function room was beautifully decorated. The food was cooked perfectly and it was all served promptly. The staff were very friendly and professional. I would thoroughly recommend this hotel for any large functions as they have fantastic facilities able to cope with large volumes of people without failing to provide... More 

Helpful?
Thank Vicky_reading06
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Recently stayed for a party night. So brilliantly done the room looked fabulous and the food was to a really high standard. I would highly recommend as a party location. Staff extremely helpful and professional.

Helpful?
Thank kathryn1765
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your review. It is great to hear that you had such a good time at your party. It was a pleasure to welcome you to the hotel and we look forward to meeting you again soon. Best wishes A More 

Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Belated Christmas works do, was fantastic, great venue, great food. Table settings were really pretty, DJ got everyone up. 120 staff and partners attended and we were really looked after. Waiters and waitresses were very helpful and quick service all round. The bar offered half price cocktails for early birds so a nice start to a great evening. Great fun... More 

Helpful?
Thank Eleanor B
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your review. I am delighted to hear that you enjoyed your post-Christmas party here at the riviera Hotel. Your kind words have been passed onto the team - we look forward to welcoming you back again next year! Best wishes A More 

Hinckley
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had an apartment because we took my 18 year old daughter, the whole apartment was fantastic and spotlessly clean, first time we have left a tip for the cleaners. Everything you needed was there and in its place. The bathroom - you could eat your dinner off the floor and toilet if so inclined . Beds inc. the sofa bed... More 

Helpful?
Thank Gordon A
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you so much for your review. it is wonderful to hear your feedback giving particular praise to our housekeeping team. They work so hard behind the scenes to ensure that all of our guests have a comfortable stay and your kind comments will be passed onto them in due course. We all look forward to welcoming you back again... More 

Bournemouth, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Our visit was from the 29th January to the 1st February and the visit was very enjoyable during this period. The rooms were very well furnished and appointed, the bed also extremely comfortable. The staff were very helpful and accommodated every request. We will certainly stay there again.

Helpful?
Thank Brian U
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you so much for your review. I will be sure to pass on your comments to the team. We look forward to welcoming you back again soon! Best wishes A More 

Recife, Pernambuco, Brazil
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy to find, handy for the sea, quiet location and parking. Good standard of rooms. Staff very helpful and especially courteous. The right price. Easy booking. Fresh tea and coffee. My room was very clean and comfortable, bathroom too. ONLY THE SHOWER WAS VERY LOW FLOW THAT.

Helpful?
Thank carlosfariasjr
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your review. I am pleased to hear that you enjoyed your stay here with us. if you have nay problems during your stay, please ensure you let us know at the time so that we can rectify the situation. We look forward to welcoming you back. Best wishes A More 

London, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel on various occasions, work related and personal and always find the staff very helpful, the rooms clean and tidy & good food, This time we stayed for one night Saturday 30th Jan as we were attending a charity event in Bournemouth. The hotel staff again were very welcoming, the rooms were clean & breakfast... More 

Helpful?
Thank Tracy B
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your review. I am delighted to hear that you enjoyed your return stay here with us and will pass your kind words onto the team, We look forward to welcoming you back again soon. Best wishes A More 

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