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Riviera Hotel & Holiday Apartments

Certificate of Excellence
12 - 16 Burnaby Road | Alum Chine, Bournemouth BH4 8JF, England
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Riviera Hotel & Holiday Apartments
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Ranked #17 of 73 Hotels in Bournemouth
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
stanton1960 Bournemouth, United Kingdom
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562 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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  • Mar-May only
    (151)
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    (195)
  • Sep-Nov only
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  • Dec-Feb only
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Bournemouth, United Kingdom
5 of 5 stars Reviewed yesterday NEW

I have stayed at this Hotel, around six times in last two years. It is very clean, staff are always helpful, with a smile too. Fantastic location. Short walk from beautiful beach. I have referred many friends, and family, all feel the same. I'll be back soon.

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ALTHAM
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just landed back 2 adults one 15 yo The hotel could not be faulted the staff where the best I have ever met the hotel was better than 4* I have stopped at I was great for all ages something for every age group The only thing was the be was a bit hard Re comment about bathroom It was... More 

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Barnstaple, United Kingdom
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here with a group of friends for the 5th time and was pleased as usual. Room was a bit warm but was clean and tidy. Breakfast was excellent and staff were good. Made use of the indoor pool and sauna - well maintained and good when the weather wasn't great.

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Charvil
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for a couple of nights with our grandchildren aged 6 and 8. The apartment was spacious and comfortable, the hotel facilities were good, but best of all the staff were welcoming, friendly and lovely towards the children. The food was excellent and reasonably priced, there is free off-road parking, plus the hotel was really only five minutes... More 

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Bury, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Before I write my review let me say that my husband and I have VERY high standards when it comes to hotels. Having read some of the reviews on here I was rather worried as to what we would find. I really dont recognise some of these reviews and wonder if they stayed at the same hotel we did or... More 

Was this review helpful? Yes 1
rivman2008, Public Relations Manager at Riviera Hotel & Holiday Apartments, responded to this review

Dear Guest, Thank you very much for such a wonderful review. We are so happy that you stayed with us and had a great holiday. Thank you for choosing to stay with us despite your initial concerns and leaving a sensible review. We hope you choose to stay with us again in the future. H More 

Stroud, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for two nights. Welcomed by helpful staff at reception.In fact all the staff were exceptionally polite and helpful.The amenities were good pool was clean sauna etc.Food was excellent. Music in dow nstairs area on one evening. Position of hotel great for beach. Excellant value for money. We thought to go back for a break in the winter

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Warrington, United Kingdom
Level Contributor
88 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room was quite small with a tiny bathroom but was very clean. The rest of the hotel was spotless and the staff were friendly but professional. I sat by the outside pool which was really nice and then had lunch in the bar which was very nice. The hotel has it's own parking and is a two minute walk... More 

Was this review helpful? Yes 2
rivman2008, Public Relations Manager at Riviera Hotel & Holiday Apartments, responded to this review

Dear Guest, Thank you very much for your review. I will pass your lovely comments onto all the staff. We all look forward to seeing you again in the future Kind Regards H More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

We booked via booking.com so we did get a good deal however room was very dated. Bed was incresibally hard and we didn't have a comfortable stay. However the room was clean and the pool and spa area are nice. The outside pool area also nice. It's a shame that you feel you are somewhere competely different when you enter... More 

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Birmingham, UK
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here in May for a long weekend and were really pleased with our choice. Our family room was a good size with a double and single bed and a good sized bathroom. The breakfast buffet was of a good standard and well stocked. We also tried dinner and had room service and were impressed with both meals and the... More 

Was this review helpful? Yes 3
rivman2008, Public Relations Manager at Riviera Hotel & Holiday Apartments, responded to this review

Dear Guest, Thank you for a great review. it is always great to hear when a guest has had a pleasant holiday. We do hope you will return in the near future. All the best H More 

High Wycombe, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The new Management have turned this Hotel From good to Bad over the last 7 years we Have Stayed 8 Time This is the last time we will come Bar prices up I had to send my Dinner Back meat like Shoe Leather Rooms and Public areas not Clean the Fan in Bath room needed replacing poor all round staff... More 

Was this review helpful? Yes 8
rivman2008, Public Relations Manager at Riviera Hotel & Holiday Apartments, responded to this review

Dear Guest Our Hotel is justly renowned for our friendly efficient service, which is recognised on this site in virtually every review. Apart from having increased our bar prices to match local levels, we completely reject all of these complaints as untrue. Our Management team and staff are professionally skilled, friendly and committed to giving guests a great time. kind... More 

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