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All 70 Bournemouth hotels

Bournemouth Highcliff Marriott Hotel

4.0 of 5 Hotel   |   St. Michaels Road | West Cliff, Bournemouth BH2 5DU, England
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75%
Ranked #20 of 70 hotels in Bournemouth
Certificate of Excellence 2014
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  • Reviews (700)
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700 people have reviewed this hotel

Traveler rating
    285
    238
    107
    45
    25
See reviews for
118
298
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114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
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English first
United Kingdom
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

The room and facilities were fine, very comfortable and clean with a sea view, albeit for which you pay dearly. The main bone of contention was at breakfast time, we waited some minutes to be greeted and seated, when we had been instructed where to sit and asked our drinks preference another waitress came along snapping; "Someone else is there,... More

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Eastbourne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

We have just cut short our three day trip - luckily with no financial consequences as my husband is a Marriott Platinum member. We stayed just one night and decided not to 'make do' and waste our precious time away as a family. -We were allocated a dark and dreary room in a 'cottage' at the back of the hotel.... More

Was this review helpful? Yes 1
Poole, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Recently went to a family wedding here,the weather was kind so ceremony was held outside in the gardens,the views are wonderful ...but the hotel sound system meant that anyone sitting more than 3 rows away couldn't here any of the vows! The parking on site is chaotic and in very short supply so plan well ahead if you bring a... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 4 days ago NEW

We arrived on a Friday evening and there was no greeting or offer to help with the bags. Once inside our (disabled!?!) room we noticed disgusting brown stains on our pillows and had to contact house keeping, the constant apologising backed up with left over fruit from breakfast and a bottle of cheap water. However the most disappointing part was... More

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Bournemouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

Fortunately only one night booked, my family flew in from the US with an 8 month old baby for a sad occasion. In advance I telephoned to request if the room could be available from 1pm. Curt response, "check-in is at 3pm". I can read, that is why I telephoned to make a specific request NOT a demand. Upon arrival... More

Was this review helpful? Yes 1
Tony E, Manager at Bournemouth Highcliff Marriott Hotel, responded to this review

Thank you JMB370 for your post, It is so disappointing to hear of your experience with us at the Highcliff, this is certainly not to our normal standard of service that we strive to deliver. There are clear areas which we have let ourselves down and I can assure you that my team have learnt from your experience. We take... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have just returned from Bornemouth after a three day break. I thought the area was lovely , with loads to do. I was out sight seeing, and wanted to try an afternoon tea, when I passed the marriot hotel ad a notice board advertising afternoon tea. Myself and my friend went in, and we ordered. After being told it... More

Was this review helpful? Yes 1
Tony E, Manager at Bournemouth Highcliff Marriott Hotel, responded to this review

Debra D, Thank you for your post in connection with your recent visit to us at the Highcliff. Our afternoon tea is one of our most popular experiences and it is such a shame we have not met your expectations at the time of your visit to us. I do appreciate that you have wished to share your experience post... More

Portsmouth
Top Contributor
107 reviews 107 reviews
47 hotel reviews
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed 1 week ago

Anyone who believes this hotel is either good, or value for money, is simply deluded. I don't quite know where to start such is the level of rubbish dished out by what should be a superb, classy hotel. For starters the internet is £15 a day! It's inexcusable to charge anything for wireless in an urban location. Parking on site... More

Was this review helpful? Yes 2
Tony E, Manager at Bournemouth Highcliff Marriott Hotel, responded to this review

Dear WatfordPete, Thank you for your post in connection with your recent stay with us at the Highcliff. At this stage I would like to thank you for your comments as your comments will certainly aid us as a hotel to continue to strive to meet our guest expectations during our future refurbishments. It is great to hear the service... More

Annandale, Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent one night at the Highcliff Marriott on our way to join a cruise in Southampton. Steve Pini (the Head Concierge) arranged a driver to transport us from the hotel to the cruise terminal in a flash! When our cruise returned to Southampton 2 weeks later, we needed transportation from the cruise terminal to London. We checked with the... More

Was this review helpful? Yes 3
Tony E, Manager at Bournemouth Highcliff Marriott Hotel, responded to this review

Thank you Ed R, A great post and once again our famous Mr Pini our Head Concierge is delivering the level of service that we at the Highcliff pride ourselves on. Steve has been recognised for the level of service he delivers and has regular positive comments, thank you for sharing your experience; it is great to hear that Steve... More

Surrey, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just spent 3 days at this wonderful Hotel, the staff helpful, friendly and special note to Steve Pini (Lead Concierge) who was exceptional, we have not had such a lovely experience since ending our New Year break at The Mayfair in London. All food was of great quality and the Hotel was spotless. Will be returning hopefully very soon. Thank... More

Was this review helpful? Yes 2
Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

They certainly know how to cook here! Ten out of ten for the fabulous food and excellent service. The food is excellently presented and tastes divine. I have eaten in the restaurant and also the grill and they are both of the highest standard. The pools in the hotel are also excellent and they are open until ten pm at... More

Was this review helpful? Yes 2
Tony E, Manager at Bournemouth Highcliff Marriott Hotel, responded to this review

Thank you Sandra R for your post, Some great comments and real recognition for the team here at the Highcliff, it has brought a smile to their faces! Our Head Chef Matthew Budden and his brigade work tirelessly to deliver the high quality of food that we pride ourselves on and it is clear that have met this mark from... More

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Additional Information about Bournemouth Highcliff Marriott Hotel

Address: St. Michaels Road | West Cliff, Bournemouth BH2 5DU, England
Phone Number:
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Bournemouth Highcliff Marriott Hotel 4*
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Also Known As:
Marriott Bournemouth
Bournemouth Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Bournemouth #8 Luxury Hotel in Bournemouth #14 Business Hotel in Bournemouth #17 Romantic Hotel in Bournemouth #23 Family Hotel in Bournemouth
Hotel Class
Official Description (provided by the hotel)
Sweeping sea views, an exquisitely detailed lobby and outstanding staff welcome you to the Bournemouth Highcliff Marriott Hotel. Located adjacent to from the Bournemouth International Centre on the Dorset coastline, we offer a setting that both business and leisure travellers will appreciate. Richly appointed guest rooms offer supreme comfort and secure high-speed Internet. In summer, the sun terrace and outdoor pool provide the perfect retreat. Wifi is available free of charge in the lobby, lounge and bar to all hotel guests. ... more   less 
Number of rooms
160

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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