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Norfolk Royale Hotel

Richmond Hill, Bournemouth BH2 6EN, England
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Norfolk Royale Hotel
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Ranked #29 of 73 Hotels in Bournemouth
A recent review
4 of 5 stars reviewed yesterday
David H Bath, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bath, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for Friday/Saturday night with a group of chaps on a 50th birthday celebration. I was pleasantly surprised with the quality of service and cleanliness of the room. Underground parking (extra £14 per night seemed expensive) was handy. Breakfast was included in the price I got from Trivago which was very good. I would definitely stay here again.

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London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for a long weekend and found this hotel perfect. It is in the centre and close to everything. The hotel is very clean and has a pool and lovely restaurant! We had breakfast and dinner included and The food was amazing !! The staff are very friendly and helpful. The rooms were very clean and spacious .... More 

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galashiels
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed in this hotel several times as part of a group. It's main plus is its close proximity to the centre of Bournemouth Last year there were lovely hanging baskets at the front of the hotel. They are missing this year. The garden contained the last vestiges of last years bedding plants. It all looked very tired and... More 

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London
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

When you pay nearly £200 a night, well I just expect most things to be good. Don't get me wrong there are many positives with this place. Beautiful charming building and a great location. But some basic things that I would expect to be better. I think part of the problem may be complacency. There are precious few decent hotels... More 

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Epsom, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fabulous hotel in Bournemouth , staff are really friendly and extremely helpful, good location close to shops, restaurants and the beach is a short walk away. Will happily recommend this hotel and am booking for next year.

Review collected in partnership with this hotel

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London, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel for a friends birthday celebrations. The hotel was extremely busy so whilst I had the 2 bedroom suite for the first night, I had to move to a deluxe double on the second night. Whilst the move was less than ideal, it's clearly not the hotel's fault and they went over and above the call of... More 

Review collected in partnership with this hotel

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Myself and a friend booked an afternoon tea off groupon .Its our third time dining as its always a good service yummy food and drinks :) we got to pick where we wanted to sit which was in the conservatory at the front of the hotel very peaceful perfect way to spend an afternoon

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Atyrau, Kz
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel itself is of character but certainly is in need of refurbishment which I believe is being completed slowly. Our room was tired looking but did have a small lounge room with a sofa and old TV which did not work. The bedroom itself was very good with a large flat screen TV and comfortable bed. As for value... More 

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Basingstoke, United Kingdom
Level Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel has a lot of potential if the owners (Peel hotels) invested in some re-decoration and refurbishments. It is in a fairly handy location near the gardens and shops, although you would need to be able to walk uphill for some of the way back. Unfortunately the surrounding roads seem to be used as a "rat run" for commercial... More 

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Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear WalkingWithBoots I am very sorry that you were disappointed with aspects of your time with us, I can assure you we do care about all our guests in the Hotel. We have a continuing refurbishment program which as you can appreciate is a lengthy process, however we do have 11 rooms due to undergo full refurbishment later this year,... More 

London, United Kingdom
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The room is fine, clean, quite hot but was given a fan when we asked which was good. However, the rest of the hotel is quite seedy and run down. Very expensive for what it was. Good location. Would probably stay at a premier inn or equivalent next time, this is only '4 star' by virtue of a swimming pool... More 

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