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All 71 Bournemouth hotels

Norfolk Royale Hotel

4.0 of 5 Hotel   |   Richmond Hill, Bournemouth BH2 6EN, England
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Norfolk Royale Hotel
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Ranked #30 of 71 Hotels in Bournemouth
A recent review
3 of 5 stars reviewed 2 days ago
AnnBain100 Maidenhead, United Kingdom
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701 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maidenhead, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My husband and I visited the Norfolk Royale to celebrate my birthday. We have stayed at the hotel several times previously with no issues. The Peel Hotel Group has an on going gold voucher promotion offering a 4* experience at a reduced rate, however we were disappointed on 2 levels. Firstly the hotel was full and due to problems with... More 

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Bognor Regis, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Love the character of this hotel, friendly staff, very, very clean. Nothing was too much for anybody especially as you consider it was Christmas. Food was very good standard, although service was a little slow on one night but you can't have it all! Entertainment was very good standard.

Was this review helpful? Yes 1
Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear Joanne H Many thanks for your 5 star review. I'm delighted you loved the character of the hotel, and the friendly staff. Your kind comments have been shared with the team. We do hope to welcome you back in the near future. Kind regards Rachel Painter-Scott General Manager More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have just returned from a weekend trip at the Norfolk Royale after celebrating a 60th birthday there. The staff made it a fantastic weekend, one too remember. They accommodated our every need and we could not have asked for more. Just wanted to mention Annabelle, she waitressed for us over the entire weekend and we can honestly say she is... More 

Was this review helpful? Yes 2
Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear sscam10445 Thank you for such a wonderful review. I'm delighted you chose the Norfolk Hotel to celebrate a 60th birthday and that we met your expectations in every way. Your kind comments have been shared with the team, particularly Annabelle who enjoyed looking after you. We all look forward to welcoming you back very soon. Kind regards Rachel Painter-Scott... More 

aylesbury
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What can I say? Excellent just about sums it up. We had a wonderful couple of nights at the Norfolk Royal on January 16th and 17th. We were there on the gold voucher deal, which is super value, but whatever you pay the service, cleanliness, food, room, staff, in fact everything is EXCELLENT. Even after we got home and realised... More 

Was this review helpful? Yes 1
Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear rooandmoo What a wonderful review, thank you so much for awarding us 5 stars. I'm delighted you had such a superb break with us and that everything was excellent. Your comments have been shared with the team. We look forward to welcoming you back soon. Kind regards Rachel Painter-Scott General Manager More 

Kent, UK
Top Contributor
161 reviews 161 reviews
87 hotel reviews
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We visited on the Gold offer, as part of a party of 8 (4 couples), at £167 for 2 nights DB&B in an Executive room, including parking. As "regulars" - the third time our party has been - as a result of the hotel being busy, we were all upgraded to Deluxe rooms complimentary. This is absolutely amazing value (regardless... More 

Was this review helpful? Yes 1
Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear PennyPurples Thank you so much for your 5 star review. It's a pleasure to read it. I'm delighted we met your expectations in every way and have shared your comments with my team. We hope to welcome you back in the not too distant future. Kind regards Rachel Painter-Scott General Manager More 

Inverurie, United Kingdom
Top Contributor
110 reviews 110 reviews
38 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This trip marked my third stay at this hotel. Each time it has been selected due to its extreme proximity to the venue I am working at however I feel that makes us sound like I wouldn't recommend it which is not necessarily true. Check in was a breeze and the receptionist was top class. Friendly, polite and extremely helpful.... More 

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Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear KayleighMac Many thanks for your review. I'm delighted with your comments regarding reception - top class, friendly, polite and extremely helpful. I am sorry your room did not meet your expectations but do hope to welcome you back soon. Kind regards Rachel Painter-Scott General Manager More 

Ferndown, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

stayed overnight to celebrate anniversary , room good size and clean, service from staff friendly and helpful . food was good both dinner and breakfast , hotel let down by leisure club tiny pool . had hoped to spend afternoon relaxing in spa but both sauna and steam rooms not working , no gym equipment , however if not bothered... More 

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Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear john k Many thanks for your review. I'm pleased overall that you enjoyed your stay with us and found the staff friendly and helpful and the food good for both dinner and breakfast. Please accept my apologies that the sauna and steam room were not working. This was due to necessary work on both. We hope to welcome you... More 

Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Bought an offer through Peel Hotels for 2 night stay with 3 course dinner. The food was incredible, every single course was fantastic for both me and my partner. It's location is good, not far away from bars in Bournemouth and the seafront, although it is up a hill on the way back. The room was OK - I had... More 

Was this review helpful? Yes 1
Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear James S Many thanks for your review. I'm delighted with your comments that the food was incredible and pleased you had a good stay with us. We hope to welcome you back in the not too distant future. Kind regards Rachel Painter-Scott General Manager More 

bath
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to this hotel using the Peel Gold scheme (as apparently did many others), but despite the numbers the hotel performed smoothly and to a high standard. The staff at all levels were very friendly and helpful. The room was very comfortable and quiet and the food excellent. We cannot think of a better way to spend a relaxing... More 

Was this review helpful? Yes 2
Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear spidermei Thank you for your 5 star review. I'm delighted you enjoyed your recent stay with us and found the food excellent and the staff very friendly and helpful. Your comments have been shared with the team. We look forward to welcoming you back in the not too distant future. Kind regards Rachel Painter-Scott General Manager More 

Weymouth, England, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We have just returned from our Weekend away, and all i can say is so good, The Staff are so friendly and nothing is a a problem, The room 114 was clean and tidy. The Bed so comfy, The bath and shower Lovely. The swimming Pool so hot. The Food was so Good and The waiters so kind. I would... More 

Was this review helpful? Yes
Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear Buzz W What a great review, thank you! I'm delighted we met your expectations in every way and your kind comments have been shared with the team. We hope to welcome you back in the very near future. Kind regards Rachel Painter-Scott General Manager More 

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Additional Information about Norfolk Royale Hotel

Address: Richmond Hill, Bournemouth BH2 6EN, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Norfolk Royale Hotel 4*
Number of rooms: 95
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Also Known As:
Norfolk Hotel Bournemouth
Hotel Norfolk Royale
Hotel Style:
#5 Spa Hotel in Bournemouth
#9 Luxury Hotel in Bournemouth
#21 Romantic Hotel in Bournemouth

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