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Norfolk Royale Hotel

Richmond Hill, Bournemouth BH2 6EN, England
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Norfolk Royale Hotel
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1,044 Reviews from our TripAdvisor Community

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Bournemouth, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I just had a very nice afternoon tea at this hotel. The food was ffesh and excellent. The staff very friendly and served us very quickly. I would definitely recommend ! I will be back soon.Thank you !

Helpful?
Thank Natacha C
Dorset
1 review
3 of 5 stars Reviewed 3 days ago NEW

Would have been an enjoyable stay but for the fact that the toilet did not flush. No apology. Didn't seem to care that my elderly mother had to flush with the kettle! Manager said it was on their maintenance list but nobody rushed to fix it. Was still not working when we left.

Review collected in partnership with this hotel

Helpful?
Thank Q9492FOsuep
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

It was a great venue and I was able to stay in one of the suites with a Jacuzzi style bath and four poser bed ! Always cleaned each day and staff very friendly ! The breakfast was good and always warm and there was never much of a wait for it. I felt the room was clean and we'll... More 

Review collected in partnership with this hotel

Helpful?
Thank jcfletcher1988
Carlisle, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

Furniture and room was lovely. Experienced constant problems with my key and had some of my make up to missing during visit. Staff were positive but I didn't feel like my problems were validated. I would return but would like to hear back about what steps they're going to take to fix my problem.

Review collected in partnership with this hotel

Helpful?
Thank bethan_watts
Abingdon
1 review
2 of 5 stars Reviewed 4 days ago NEW

Staff attentive cheerful and helpful. Hotel showing signs of being tired and losing previous grandeur 2 bed suite had one bed and sofa bed? Surely this is a family room not a 2 bed suite. Tv from 1990 Honeymoon suite well decorated but over priced Room service runs only until 11pm All in all hotel appears to be in the... More 

Review collected in partnership with this hotel

Helpful?
Thank M6359TXandrewf
Steyning
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hotel generally good, well maintained and clean. Main Lift U/S for 2 days, Pool etc excellent and all well maintained and clean and correct temperatures, restaurant service and menu excellent, bar staff likewise.

Review collected in partnership with this hotel

Helpful?
Thank peterpL1505YH
Chelmsford, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

From check in to check out (3 nights) the service was very good. Restaurant staff very Staff friendly and the food generally good. Room was comfortable and a problem in the bathroom was sorted the first day. Local shopping good M & S, Debs, Beales nearby. We took in a concert at the Pavilion theatre on Saturday night. We had... More 

Review collected in partnership with this hotel

Helpful?
Thank geoffk2000
Littlehampton
1 review
5 of 5 stars Reviewed 5 days ago NEW

i could not believe the food absolutely brilliant staff were excellent a very nice break catered for every need and right in the middle of town,honestly i would not look any further.as you will not do better we have stayed in this hotel before it just gets better cannot fault it.

Review collected in partnership with this hotel

Helpful?
Thank 910coling
Norfolk_GM, Manager at Norfolk Royale Hotel, responded to this review

Dear 910coling, We are so pleased to hear that you have enjoyed another stay with us at The Norfolk Hotel. Your positive comments and 5 star review are greatly appreciated. We look forward to welcoming you back very soon. Rachel Painter-Scott General manager More 

Fareham, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a lovely hotel and you get a great feel as you walk in. The furniture is really impressive. Also the pool and Jacuzzi is really relaxing with a great temperature of the water. Perhaps the best thing is the price using 'peels gold ticket' it is very good value for a 2 night stay with breakfast and evening... More 

Review collected in partnership with this hotel

Helpful?
Thank janellis
Norfolk_GM, Manager at Norfolk Royale Hotel, responded to this review

Dear janellis, Thank you for your 5 star review of the Norfolk Hotel. We get many guests who enjoy our very relaxing lounge area and the leisure facilities as you have, I'm pleased that you have found them to your liking. The "Gold Voucher" is fantastic value as you mention and a fabulous way to enjoy what Bournemouth and the... More 

Crawley, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel was very clean and room we had was excellent and only a standard one. Only had breakfast but it was everything you could wish for including full English cooked food (plus extras) - evening menu looked very nice but we just didn't want a 3 course meal

Review collected in partnership with this hotel

Helpful?
Thank Greens13_11
Norfolk_GM, Manager at Norfolk Royale Hotel, responded to this review

Dear Greens13_11, We are very pleased to hear that you enjoyed your stay with us at The Norfolk Hotel. We get many great comments about our Breakfast range and hope that next time you stay with us you try our evening meals, again the range is quite extensive with a Restaurant for a more formal meal, Bar service which has... More 

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