Stayed here from 5th to 8th June 2013. As always we were greeted by very friendly receptionists and our rooms were ready. We had booked single rooms and they were very nice with every facility you could want. Dinner was really good and restaurant staff were very professional and helpful. This really is a happy ship, every member of staff... More

I had the pleasure of organising number of events at Norfolk Royale Hotel as well as staying at it for number of nights. I would highly recommend it for all business as well as leisure purposes. Its a very modern hotel, situated in the heart of Bournemouth - short walk from the main High Street, beach and Bournemouth International Centre.... More

Booked this hotel from reading the reviews. The hotel is very tired looking, with scrapes, knocks and chips everywhere. When we arrived in our room, I had to check with Reception that we were in a Deluxe Room, and they confirmed we were. Description on website is so misleading. Yes we had a 32 inch flat screen TV, NO balcony,... More

Family gathering with 6 rooms booked. All very clean. Rooms refurbished modern style and excellent. Lifts but cranky but as expected from old hotel. Decor good throughout. Breakfast good. Evening meal average. Staff excellent always looking to help.

Bournemouth is like a mini Spain. Great weather, nice beach, quirky shops and a very relaxed atmosphere. This hotel fits in well. A pink palace in a central location. Rates are excellent value for money. Hotel staff are polite, efficient and very friendly. Nice relaxing beer garden also.

We turned up at the old on the off chance, very friendly and efficient front desk. Room was very well presented, clean, good TV (always a bonus). Tea and coffee facilities, only problem was no one checked the supplies early evening to see if anymore were needed. We used the coffee and had none for the morning. Maybe we should... More

Stayed in a family room which was large and comfortable. The room was clean and well equipped. Only complaint from the kids was the small old TV that had a bad signal. Also be aware that there is an additional parking fee. The hotel is in good location, just minutes away from the shops and beach. Breakfast was lovely and... More

Rooms were fairly big. Bed was huge & very comfortable. Pool was very warm which I enjoyed. Bathroom was slightly dated though. Service & staff were very good & helpful. The bar area looked really nice too.

We stayed here with our daughter and we had a spacious, modern and comfortable family room. The staff were all friendly and helpful The only downside was the breakfast. While the portions were generous, it seemed to have been hastily prepared and lacked in presentation and taste.