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All 70 Bournemouth hotels

Norfolk Royale Hotel

4.0 of 5 Hotel   |   Richmond Hill, Bournemouth BH2 6EN, England
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67%
Ranked #32 of 70 hotels in Bournemouth
A recent review
4 of 5 stars reviewed 2 days ago
kencat1966 Huddersfield, United Kingdom
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582 people have reviewed this hotel

Traveler rating
    198
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
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English first
Huddersfield, United Kingdom
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Did not have a great start as our pre booked car parking space did not materialise and as my wife is disabled that was a major problem especially as it took some sorting out. A better description for the hotel would be good rather than the very good, the room was nice but very noisy. The reception areas is decent... More

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Bournemouth
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I married my handsome husband at this beautiful hotel on 18th July. I can't express how amazing our day was. Nikki was an absolute pleasure to work with. She made sure everything was exactly how we wanted it. She made us feel more excited about the day as she was so excited for us. We were on a budget and... More

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Southampton, United Kingdom
Top Contributor
89 reviews 89 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We are not really quite sure what has gone wrong here, after staying here for long weekends for countless years and enjoying our stay we noticed this visit a sharp dip in the quality of service received at this hotel. Firstly the room that we were allocated must have the lowest sleep quality in the whole hotel, located next to... More

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Chester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We would like to record our sincere thanks to the friendly and courteous staff during our 8 day stay at this lovely hotel. Please pass on our thanks, especially to the restaurant and housekeeping staff. This was our 4th stay here and we would definitely like to come again.

Was this review helpful? Yes 1
Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear Dilwy Thank you so much for your positive feedback on the staff and facilities here at the Norfolk Hotel. We're really pleased you enjoyed your 4th stay and your kind comments have been shared with the team. We look forward to welcoming you back very soon. With kind regards Rachel Painter-Scott General Manager More

Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My auntie and her support worker have just stayed in the norfolk have been various times before. The room was very comfortable the food was fantastic well done the kitchen team nothing was to much trouble .!!.....we are planning our next trip back in December thank you to all the staff at the Norfolk especially jennifer the housekeeper a great... More

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Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear Morag H Thank you for your very positive feedback. We're pleased your Auntie and her support worker had a great stay with us. We're delighted they found the food fantastic and that nothing was too much trouble. Your kind comments have been passed onto the team, particularly Jennifer and John. We look forward to welcoming you all back soon.... More

1 review
5 of 5 stars Reviewed 1 week ago

This is a great hotel, the location for the town centre and beach is fantastic both an quick easy walk, the staff were great all the time always helpful. The restaurant for evening meals was splendid the food was always top draw my wife and I enjoyed every meal and after breakfast ( which was also great including the breakfast... More

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Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear stuart L Thank you so much for your review following your honeymoon with us. We're delighted you found and the food and service "top draw" and your kind comments have been shared with the team here. We look forward to welcoming you back soon. Kind regards Rachel Painter-Scott General Manager More

Clermont, Florida
Contributor
15 reviews 15 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

After an exhausting long haul trip from Florida, we were given a great welcome from John the manager and Charlie on reception true assets to this hotel !! they did everything yo make a guest very welcome and enjoy experience "top notch style" in thus hotel, although an older style property, it is spotless with a great charm the staff... More

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Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear demartino Many thanks for a great review! We're delighted you enjoyed your stay with us and that you found our team, particularly John and Charlie, so welcoming. I've shared your comments with my team and we hope you return again with your family in the not too distant future. Kind regards Rachel Painter-Scott General Manager More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My Now wife and I got married in the hotel. The day was absolutely perfect. The room was incredible and the staff were amazing! ! Everything from the initial wedding planning to our stay afterwards was taken care of with ease by all the staff. The planning was made to feel so simple and Nikki made sure we had everything... More

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Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear Gstar14 Thank you so much for such a fantastic review. We're so pleased you had the perfect wedding day with us. Your kind comments have been passed onto Nikki and all our team members here who were delighted to look after you on your special day. We're glad we made it so memorable for you, and the team forward... More

1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights for.a.conference 8-10 July '14. No hot water to guest bedrooms for 2 days following basement flooding (bad storm) had knocked gas supply off. Only informed of problems via letter on final night. We were advised to use a kettle or get a taxi to their sister hotel 5 mins away- at their cost of course. This... More

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Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear Mr Briscoe Due to a sudden downpour in Bournemouth on the 8th July which flooded many areas in the town and the basement area of the hotel, which in turn cut off our gas supply affecting our hot water supply, this was not an issue until the tanks emptied on the 9th July, all guests were informed by letter... More

Canterbury, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Two days of discomfort in this appalling hotel! Despite advertising itself as a 4 Star hotel this appallingly maintained pile was utterly disappointing. COLD SHOWERS - we stayed 2 nights and the "boiler had failed" so there was no hot water. No wifi in rooms - despite the advertised claims there was no wifi in our rooms Broken lift -... More

Was this review helpful? Yes 3
Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear A P Please accept my sincere apologies for the discomfort you experiences during your recent stay with us, due to a sudden downpour in Bournemouth on the 8th July which flooded many areas in the town and the basement area of the hotel, which in turn cut off our gas supply affecting our hot water supply, this was not... More

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Additional Information about Norfolk Royale Hotel

Address: Richmond Hill, Bournemouth BH2 6EN, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Norfolk Royale Hotel 4*
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Also Known As:
Norfolk Hotel Bournemouth
Hotel Norfolk Royale

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Bournemouth #8 Luxury Hotel in Bournemouth #24 Family Hotel in Bournemouth #25 Romantic Hotel in Bournemouth
Hotel Class
Official Description (provided by the hotel)
Bournemouth's premier AA four-star hotel, The Norfolk is Ideally positioned within a short stroll of the resort's major attractions - including its award winning gardens and golden sand Blue Flag beaches.Originally converted from two imposing Edwardian villas, The Norfolk Hotel today boasts 95 spacious and thoughtfully-equipped en suite guestrooms. The Norfolk Hotel's lounge and bar provide the ideal setting to relax and enjoy morning coffee, a new and innovative range of afternoon teas, or evening cocktails.Recently-introduced Friday Fizz events invite guests and non-residents alike to celebrate the start of the weekend with sparkling wines and Champagnes at half price between 4pm and 8pm.The lounge opens on to The Norfolk Hotel's impressive Art Deco verandah which, along with the hotel's secluded gardens alow visitors to eat, drink and be merry al fresco The gardens are also the Venue for The Norfolk Hotel's summer barbecue season which runs from May through September. From noon to 9pm, guests can lunch or dine in the summer sun or when the weather refuses to co-operate move into Echoes, the hotel's fine-sining restaurant. Guest facilites also include a glass-roofed heated indoor pool, whirlpool, steam room and sauna, while the Orchid Rooms Beauty Salon offers a wide range of beauty, holistic and clinical therapy treatments in a quiet and relaxed environment. ... more   less 
Number of rooms
95

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