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All 70 Bournemouth hotels

Norfolk Royale Hotel

4.0 of 5 Hotel   |   Richmond Hill, Bournemouth BH2 6EN, England
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Norfolk Royale Hotel
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Ranked #32 of 70 Hotels in Bournemouth
A recent review
5 of 5 stars reviewed yesterday
J-Lo30
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671 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Had a wonderful stay at this hotel a few weeks ago with a friend, we both needed a relaxing night away. The room was very clean, tidy and super spacious. The decor of the hotel I love. The bed was comfy and we both slept really well and didn't hear any noise. The TV had a good selection of channels... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My sister knows I love tea and Edwardian style, so she booked for a few friends Pre- wedding. Was a wonderful experience with delicious sandwiches and cakes & of course champagne. Elegant surroundings- unhurried and attentive service . Can't wait to go again!

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Friendly welcome when we arrived. Although we arrived early, we were able to park the car. Our room was very comfortable, had to open the window slightly to cool it down a little. Self-service breakfast was fine as was dinner. We were permitted to swap our evening meal for an earlier bar meal to get to the concert on time.... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

If you were expecting to stay in a two star hotel this place would meet your needs however it's supposed to be four star. It's not. The staff were preoccupied with the Christmas parties that were happening in the hotel and were unaccomadating to guests. The rooms are old fashioned and need some mantineince. They weren't clean. I had to... More 

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Johannesburg
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Firstly the Good: Petra, Rebecca, Anthony and a young tall English guy whose name I never got were all super helpful, friendly and went out of their way to accommodate us. The Bad: The rooms are getting quite dated, supplies are not topped up every day, the shower is hot when it decides to be and we had to change... More 

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London, England, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We choose this hotel for its great proximity to the centre of town, everything is close by, got a parking space in hotel which is a bonus . Hotel is very clean, staff are welcoming and helpful, picked an executive room , bad points, 2 single beds pushed together, room cold even with heating on full, and not very well... More 

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Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear Gavin E Thank you for your review. Overall, I'm pleased to hear that you found the hotel very clean and the staff welcoming and helpful. We hope to welcome you back in the hot too distant future. With regards Rachel Painter-Scott General Manager More 

Blandford Forum, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here many times. The atmosphere and service is always very good. However this time The Spa was only part working. No jacuzzi, no steam room and Luke warm sauna. But food as good as ever and great staff.

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Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear billybluehat Thank you for your review and your positive feedback on the food and service is really appreciated. My apologies that the leisure facilities were only partly in use. The jacuzzi and steam room have had necessary work carried out over the last couple of weeks and will be fully operational very soon. We look forward to welcoming you... More 

Contributor
19 reviews 19 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 4 nights in a single room on dinner, bed and breakfast basis. I had a very cosy, warm, spacious single room on the third floor which had a big single bed, plenty of storage room, a mini bar, a large flat screen tv, a luxurious bathroom with a bath, shower, large heated towel rail and sink,... More 

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Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear Walkingjunkies Many thanks for your comprehensive review. It's a delight to read it. We're so pleased you enjoyed your stay with us and your comments have been shared with the team here. We look forward to welcoming you back soon. With regards Rachel Painter-Scott General Manager More 

Bedfordshire, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our room was spacious, well equipped and comfortable the only thing was the noise from the plant room that went on all day and night, however we were able to sleep through it! The food, from bar snacks to breakfast and dinner was very good and so was the presentation. The staff were friendly and helpful. The only real negative... More 

Was this review helpful? Yes
Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear SusanMackay Many thanks for your review. I'm glad you found your room spacious, well equipped and comfortable. Your kind comments regarding the food and friendly and helpful staff have been shared with the team. We hope to welcome you back in the not too distant future. With regards Rachel Painter-Scott General Manager More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If the fact this hotel is extremely grotty doesn't turn you off, the parking charges surely will. Allow £13 a night to park at the hotel, or take the reception teams advice, and park anywhere else...it's cheaper.

Was this review helpful? Yes 1
Norfolk_GM, General Manager at Norfolk Royale Hotel, responded to this review

Dear Sugarreef I was disappointed to read your comments and I am sorry we did not meet your expectations. Parking in Bournemouth is at a premium and charges are very reasonable, given that the car park is secure and adjoining the hotel. However, my reception team are happy to suggest alternatives. With regards Rachel Painter-Scott General Manager More 

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Additional Information about Norfolk Royale Hotel

Address: Richmond Hill, Bournemouth BH2 6EN, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Norfolk Royale Hotel 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Norfolk Hotel Bournemouth
Hotel Norfolk Royale
Hotel Style:
#5 Spa Hotel in Bournemouth
#9 Luxury Hotel in Bournemouth
#24 Romantic Hotel in Bournemouth

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