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The Cottonwood Boutique Hotel

3.0 of 5
East Overcliff Drive, Bournemouth BH1 3AP, England
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The Cottonwood Boutique Hotel
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Ranked #32 of 71 Hotels in Bournemouth
A recent review
4 of 5 stars reviewed 3 days ago
Stephanie L Weston-super-Mare, England, United Kingdom
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472 reviews from our community

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    95
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Weston-super-Mare, England, United Kingdom
Top Contributor
59 reviews 59 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lovely position overlooking the sea, plenty of parking, easy to find. Recommend our room 35 on the second floor to which there is lift access. Lovely spacious airy room with sea views. Gorgeous bar decorated to a high standard, bar staff very friendly and serve delicious cocktails, we tried several and they were all good. Restaurant well laid out with... More 

Was this review helpful? Yes 1
St. Albans, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife, two children and I stayed at the Cottonwood on the 5th April for one night – I was met by a great host on reception who was very accommodating. I personally visited over 20 hotels in the afternoon searching for a decent hotel within a reasonable price range for a family room – upon enquiring at the Cottonwood,... More 

Was this review helpful? Yes 1
GEllaway, Manager at The Cottonwood Boutique Hotel, responded to this review

Thank you so much for your lovely review. I'm so glad to hear you chose our hotel to extend your Easter break in Bournemouth and that the staff and hotel facilities met all your expectations. We look forward to welcoming you back in the near future and fingers crossed the weather will be good enough for you to take full... More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Chose this hotel as an alternative to Travelodge for one night. It was better value and had the advantage of a good restaurant. Plenty of parking, friendly staff and the decor in the public areas is novel.

Was this review helpful? Yes
GEllaway, Manager at The Cottonwood Boutique Hotel, responded to this review

Thank you for your recent review. I'm so glad you enjoyed your stay with us and we hope to welcome you back soon More 

Potters Bar, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Once we had recovered from the receptionists cursory attitude (they had spelt our name wrong on their records and even with a booking reference claimed we were not staying there). Once that had been sorted without any hint of an apology we went to our room (15, first floor end room on RHS). I've been in bigger changing rooms and... More 

Was this review helpful? Yes 1
Chichester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for a 2 night weekend break. The hotel is ready for a tidy up and lick of paint. Our sea view room was in need of redecorating. The room was advertised as a double but 2 singles pushed together isn't satisfactory and the sheet on the bed was too small. Shower was a mixer tap... More 

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GEllaway, Manager at The Cottonwood Boutique Hotel, responded to this review

Thank you for taking the time to post a review on our trip advisor page. I'm sorry to hear your bedroom didn't quite meet your expectations. Our dedicated maintenance team at the hotel are currently working through a decorating project In areas of the hotel to keep the high standard of the rooms we set to meet all guests expectations.... More 

Reading, England, United Kingdom
Top Contributor
212 reviews 212 reviews
23 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel describes itself as 'chic, contemporary decadence with exceptional comfort'. The reality is a tired seaside hotel. The dining room has a red carpet and red flock wallpaper on the walls and ceiling! The bed was too short for me (I'm 6'), there is one tub chair in the small bedroom and one clear plastic chair. Contemporary ? Exceptional... More 

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GEllaway, Manager at The Cottonwood Boutique Hotel, responded to this review

Thank you for your recent review on your stay at the hotel. I am sorry to hear there were some issues during your stay. We welcome all guests feedback and use this as our primary tool to continue to improve our product we offer to all guests. I am very pleased to hear you found all the staff in the... More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here with my mum for one night. Our sleep was unfortunately ruined, as we could here 2 people snoring in the room next door. Whilst having a drink at the hotel bar, we overheard the staff continuously bad-mouthing a colleague behind his back; not very professional.

Was this review helpful? Yes
GEllaway, Manager at The Cottonwood Boutique Hotel, responded to this review

Thank you for recent review on your stay at the hotel. I'm sorry to hear you did not get the best night sleep but hope this didn't ruin your overall experience of the hotel. I am saddened to read your feedback on a conversation you over heard between members of staff behind the bar. Our core team have worked together... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Very welcoming and staff polite, found our room spacious and cosy. Bathroom a little small but suitable for our needs. Breakfast was lovely as was the afternoon tea. Very quaint boutique hotel. Great sea view

Was this review helpful? Yes
GEllaway, Manager at The Cottonwood Boutique Hotel, responded to this review

Thank you for taking the time to leave such a lovely review on our trip advisor page. I'm so glad you enjoyed your stay and we hope to welcome you back very soon More 

Berkshire
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice, clean hotel that is obviously an old place that has had a face lift... Really like it and service was very good! Great location and lovely views!! The outside seating area is great and I would highly recommend a sea view roomm!

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GEllaway, Manager at The Cottonwood Boutique Hotel, responded to this review

Thank you for you lovely review. I am so glad you enjoyed your stay and we hope to see you again very soon More 

Taunton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel on 17th February 2015 for 3 nights. The welcome, decor, breakfast and service was excellent. For the price we paid it was excellent value, but room was at back of hotel next door to the lift and next time we shall try to get a room overlooking the front. We definitely hope to stay at... More 

Was this review helpful? Yes
GEllaway, Manager at The Cottonwood Boutique Hotel, responded to this review

Thank you for you lovely review and positive comments on the service you received during your stay. We look forward to welcoming you back to the hotel very soon. More 

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