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All 70 Bournemouth hotels

The Queens Hotel

3.0 of 5 Hotel   |   Meyrick Road, Bournemouth BH1 1DL, England
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The Queens Hotel
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Ranked #48 of 70 Hotels in Bournemouth
A recent review
4 of 5 stars reviewed 3 days ago
Brokebackburdo Portsmouth, United Kingdom
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735 reviews from our community

Traveler rating
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    85
See reviews for
113
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Solihull, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Our priority in hotels is free parking, good, clean accommodation and food and access to amenities. There were some positives but the negatives outweighed them We arrived to find a personalised reserved car parking sign, which we thought was good, only to find out after lengthy discussions and half an hour later that a space hadn’t actually been allocated to... More

Was this review helpful? Yes 2
Portsmouth, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Queens back in February this year and I’m just about to book to visit again. I realised I hadn’t reviewed! Great stay and have just been told that I can stay in the same room which is great. One thing I like about the Queens, and what brings me back again, is the relaxed atmosphere and... More

Was this review helpful? Yes
Sammy Jane O, Guest Relations Manager at The Queens Hotel, responded to this review

Thank you for your review! So happy you enjoyed your previous stay and are coming back again in February! We do hope your next stay is as enjoyable, if not more! See you soon. More

bournemouth
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My family were treated to a three course Sunday lunch with a glass of wine and tea or coffee. The venue was good and there were a few people dining before we arrived. The food let it down as none of us really enjoyed our main meal. The duck and smoked salmon starters were a good choice but the mains... More

Was this review helpful? Yes
Sammy Jane O, Guest Relations Manager at The Queens Hotel, responded to this review

Thank you for your review, we take all guest feedback seriously. We are disappointed to hear that your mains were not up to our usual standard and we have brought this up with Chef today. On the same day we did have good reviews for the mains so we can only apologise that your experience was not the same. We... More

1 review
3 of 5 stars Reviewed 4 days ago NEW

Me & my boyfriend decided to take a short weekend away in Bournemouth so I found the queens hotel on late booking.com which was very good! Pictures looked amazing so I booked it! When we arrived on Friday afternoon there was no parking available so had to pay & display in street near by. When we went in it looked... More

Was this review helpful? Yes
Sammy Jane O, Guest Relations Manager at The Queens Hotel, responded to this review

Thank you for your review Zoe, we are glad that the majority of your stay was enjoyable and that you had a good breakfast (very important meal of the day!). We are so happy you enjoyed the spa too and I know they would love it if you could write a review on their Trip Advisor page: Forever Gorgeous Day... More

Christchurch, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I reviewed Sunday Lunch several month ago and it was full of praise. Today we went back with same Groupon offer and we were shown tables without cloths (I could see into the main dining room and asked why we werent seated in the main dining room. I was informed that table for 10 had booked at last moment .... More

Was this review helpful? Yes
Sammy Jane O, Guest Relations Manager at The Queens Hotel, responded to this review

Thank you for your review and we are so sorry that your second experience for Sunday lunch was not as you expected. We do care very much about our guest feedback and every guest is always treated with the same hospitality, no matter how you have booked. We do seat people in the bistro area, as well as the main... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

After having to complain about the level of customer service being so poor (disrespectful, obnoxious, arrogant etc), the standard of food service - being so late, so unorganised and to poor value for money, as well as some quite serious room issues, I felt as though all I had done was spent my time complaining. Certain members of staff were... More

Was this review helpful? Yes 1
March, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Recently spent 5days here room was very tied, unable too open wardrobe door bed was to close, radiator was not working no heating in room complained not interested towel rail was turned off also. Parking was a nightmare the spaces were full 95%of the time often double parked,I was blocked in one day waited 20 minutes to get out then... More

Was this review helpful? Yes 2
Sammy Jane O, Guest Relations Manager at The Queens Hotel, responded to this review

We do remember your situation Sir, and the staff at the front desk have informed me that the relationship with you did not get off to a good start from the point of your arrival. Unfortunately we do have an issue with our heating but we do have adequate heating available to ensure our guests are not cold in their... More

Poole, Dorset
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I recently bought a Groupon offer for an afternoon tea and decided to take my mum along as a surprise and I'm so glad I did! The service from the minute we got their was fantastic and this made the afternoon so enjoyable and the sun was shining! A great selection of cakes and scones which were delicious! I enjoyed... More

Was this review helpful? Yes
Sammy Jane O, Guest Relations Manager at The Queens Hotel, responded to this review

Thank you for your lovely review! we are so happy you both enjoyed your afternoon tea with us! We do hope to see you again soon :) More

south
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We brought this lunch as it looked very appetising on the photo for Groupon. There was quite a nice restaurant divided into two sections, one for paying guests the other for Groupons....Groupons had the bare tables sans tablecloths and just knives and forks. Having said that the restaurant was quite empty for Sunday Lunch time. It was a three course... More

Was this review helpful? Yes 2
Sammy Jane O, Guest Relations Manager at The Queens Hotel, responded to this review

We are very surprised to read your review. On that particular day there were no large groups in the restaurant and plenty of tables available. If you had requested at the time to be seated in the main restaurant instead of the Bistro, this would not have been an issue at all. It's a shame that none of the points... More

Bournemouth, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

My Daughter surprised me by taking me to the Queens hotel in Bournemouth for an afternoon tea. Unfortunately it was a big disappointment.The Scones and cakes were not fresh and we couldnt even open the scones for being so hard. Staff were very unfriendly and the service was terrible, I will never go back again

Was this review helpful? Yes 3
Sammy Jane O, Guest Relations Manager at The Queens Hotel, responded to this review

Thank you for your feedback regarding your Cream Tea with us. We are so sorry that yourself and your daughter did not enjoy the tea and we are investigating as to why this would be. We can assure you that our Cream Tea is very popular and that all our cakes are made fresh in the mornings. If you had... More

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Additional Information about The Queens Hotel

Address: Meyrick Road, Bournemouth BH1 1DL, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Queens Hotel 3*
Number of rooms: 109
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Also Known As:
Queens Hotel Bournemouth

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