The ground floor area is lovely and well maintained but that is really where it ends. The room was OK, basic. TV pretty ancient with a very, very limited choice of channels, the decor was fine but there were various holes where things had been moved in the past and due to heavy rain there was some water running down... more

This is a lovely hotel. We obtained a good deal that included Afternoon Tea, Dinner, Bed & Breakfast so once we arrived, we never actually left the hotel! Our room was fine although on the small side. Bathroom had been renovated but alas, they had not replaced the panelling in front of the bath which was chipped and water damaged.... more

As a seasoned traveller, I spend much time in hotels and for service, food and ambience, this has to be one of my all time picks. Never have I found staff so amiable and obliging, the. Ambience is unique and everywhere was spotless. A tip from me would be to dine in their brasserie Ventana, you won't be dissapointed. My... more

I have recently had my daughters "sweet 16" birthday party here and it was a fantastic night made all the more enjoyable by the fact that everything was so well organised. Brian Robbins was the organiser and on the night the duty/food and beverage manager was Vanessa, they were both brilliant and keeping that many teenagers under control was probably... more

Just returned from a weekend at The Cumberland in Bournemouth, everything was just fantastic, the thing that stood out was the 5 star service in all areas, the food was good, breakfast plentiful and with full self service you could help yourself to as much as possible, we booked three rooms and all were very nice and comfortable especially the... more

We decided last minute to take a few days away with our toddler son. Having phoned up, we were offered a very good rate for a standard refurbished room which we booked. Upon arrival, we were offered a complimentary upgrade to a superior sea view room and was assured it had been refurbished. Having seen Trip Advisor's reviews, we know... more

We did not stay here but were part of a celebration dinner on a Sunday. I am unable to find fault with the public rooms and the wonderful meal we had. There were 24 of us to eat and the staff were excellent and proffessional at all times. We chose from the set menu at £14.95 a head. The food... more

once again we have spent a few days at the Cumberland Bournemouth. where as usual the food, position, sea view rooms and staff are all superb. (especially Brian Robbins who is extremely pleasant and helpful) As are all the management, reception, and restaurant staff. We thoroughly enjoyed our stay, and look forward very much to the next time. more

We stayed at the Cumberland hotel on a sunday night ,staying in a sea view room .Even though there were three adults there was more than enough room. Bedroom and bathroom very clean .I would always pay the extra for a sea view.A nice touch is the flat screen TV . Had lunch in the hotel ,found staff very helpful.... more