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The Cumberland Hotel

3.0 of 5 27 East Overcliff Drive, Bournemouth BH13AF, England
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The Cumberland Hotel
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The Cumberland Hotel
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2,043 reviews from our community

Traveler rating
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    633
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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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london
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Booked for one night as a last minute visit, wished we could have stayed longer. The staff go the extra mile to keep the guests happy, the breakfast was more than enough and good variety, the sea view family room was very spacious with nice twin double beds, we would not hesitate to visit the Cumberland hotel the next time... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear ireneflorida, Thank you for your review. Great review, and thank you for kind compliments regarding the service. We hope and will look forward to welcoming you back. Please call us direct or check our website for any offers. We also guarantee the best rate when booking direct. 01202-298350. Best Regards, Sean Nell More 

Bredon
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just arrived back after a lovely long weekend at The Cumberland to celebrate my birthday. We upgraded to a sea view room which was delightful having a balcony which you could enjoy even in January, the bed was comfy and the room super clean, there were no extras like soap shampoo etc but the prices were quite low... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear 123Martin, Thank you for your review. Great to hear you had a lovely weekend, and I trust the celebrations were equally enjoyable. We hope and will look forward to welcoming you back. Please call us direct or check our website for any offers. We also guarantee the best rate when booking direct. 01202-298350. Best Regards, Sean Nell More 

Weymouth ,Dorset
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Party of 8 adults ..nothing too much trouble for staff ,wonderful room ,and delicious food . Used the leisure facilities next door in the Suncliff ,not a patch on the Cumberland though .A fab location ,wonderful walks

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Carmen2548, Thank you for your review. Some great comments, so a pleasing to read it was so fabulous for you. We hope and will look forward to welcoming you back. Please call us direct or check our website for any offers. We also guarantee the best rate when booking direct. 01202-298350. Best Regards, Sean Nell More 

Exeter, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Just had a 2 night stay at Cumberland Hotel Bournemouth to celebrate my birthday. It was obvious much had been spent in the public areas to create the art deco effect and it was very good. We were allocated a room (302) on the side of the hotel so no sea view , well if u leaned out a bit... More 

Was this review helpful? Yes 1
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear hadfield2002, Thank you for your review. I think a pleasing overall review, with some slight negatives. My apologies that you did not get a good nights sleep due to the disturbances. As you say some late night revelers, probably had no idea they were creating a disturbance to you. I will also mention the rate of service, as we... More 

Oxford, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Just had a 2 night stay booked through booking.com See view room with balcony, the room was large, but far to hot for our liking (ended up having balcony door open throughout both nights to get some sleep). fantastic views and location. Ate in the restaurant both nights. excellent food and great service by friendly staff. Breakfast was buffet style,... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear tracy h, Thank you for your review. We are please you enjoyed the overall experience at the Cumberland. We are very often complimented on our food as well as service, so great to hear you were part of the experience. We hope and will look forward to welcoming you back. Please call us direct or check our website for... More 

Gloucestershire, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for two nights on Travelzoo Offer (two rooms) one room upgraded to seaview - worth the upgrade! Good location, well decorated and comfortable accommodation. Enjoyed cocktails in bar after check-in. Ate in first night food and service good. Breakfast on both mornings plenty of choice although service on second morning not as swift - only other downside coffee served... More 

Was this review helpful? Yes 1
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear a m, Thank you for your review. Good review regarding your stay with us. Coffee is served, but coffee pots are at a request basis. Guests are more than welcome to ask for more coffee. We hope to welcome you back soon again. For the latest offers we do encourage for you to call the hotel direct or to... More 

Poole, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Just back from a 2 night stay booked through Travelzoo. The hotel was lovely and we upgraded to a sea view room with a balcony. The communal areas were very well decorated in the Art Deco style. The room was comfortable and fairly quiet on the 4th floor. Amazing sea views. Both dinner and breakfast were very good quality with... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear KatherineParr, Thank you for your review. A pleasing review, and lovely to read that you experience was so positive. My sincere apologies you could not log onto the wifi. There are some instances on older 'apple' devices where they have to be switched on/off to locate the nearest router. We hope to welcome you back soon again. For the... More 

Burton on trent
Top Contributor
85 reviews 85 reviews
30 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Only stayed one night on a quick visit down to coast, just wanted a central base that wasn't costing to much. Great choice pleasant welcome and parking available. The room we had was quiet large had a comfortable bed and a good size en suite. The room did seem a little to hot for my taste, but rather hot than... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear runningram, Thank you for your review. Good review, and we are pleased that you had an enjoyable stay. I will pass on your comment regarding the fried bread, if chef has not read it already. We hope to welcome you back soon again. For the latest offers we do encourage for you to call the hotel direct or to... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Second visit to this beautiful hotel and despite the one flaw mentioned below, we will return! The standard of service is excellent and all staff are friendly and helpful. The food is top restaurant quality at very reasonable prices. (For us, included in half board!) and there is a high standard of cleanliness throughout. The hotel lets itself down badly... More 

Was this review helpful? Yes
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Rmmi, Thank you for your review. Lovely review. We take your comments regarding the 'walk-in' shower, as do have very few of these rooms. This is something for discussion in future room refurbishments. We hope to welcome you back soon again. For the latest offers we do encourage for you to call the hotel direct or to visit our... More 

High Wycombe, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

Nice hotel in an excellent location. Hotel staff were very pleasant and friendly. The food was good and excellent value. BUT The rooms have no sound insulation, and we could here everything that went on in the room above and below us. We could not hear the TV in our room due to the surrounding noise. I had to contact... More 

Was this review helpful? Yes
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear ladyhughes2015, Thank you for your review. Firstly may I apologise for the disturbances your received during your stay with us. I am sure you can appreciate that it is not always to control what guests do in their bedrooms. Obviously where we can, where excess noise is being created management will happily intervene. We hope to welcome you back... More 

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Additional Information about The Cumberland Hotel

Address: 27 East Overcliff Drive, Bournemouth BH13AF, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Cumberland Hotel 3*
Number of rooms: 107
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Also Known As:
Cumberland Bournemouth
Cumberland Hotel Bournemouth
Hotel Style:
#2 Spa Hotel in Bournemouth
#4 On the Beach Hotel in Bournemouth
#5 Business Hotel in Bournemouth
#5 Family Hotel in Bournemouth
#9 Romantic Hotel in Bournemouth

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