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The Cumberland Hotel

27 East Overcliff Drive, Bournemouth BH13AF, England
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The Cumberland Hotel
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The Cumberland Hotel
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2,150 reviews from our community

Traveler rating
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    668
    207
    87
    54
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370
1,014
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Swindon, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed today NEW

We spent two nights at the hotel and had a really nice stay. The room we had was on the second floor at the front with extremely good views along the whole coast. The dinner was first class and the breakfast was not only a very good selection but well prepared and presented. The staff were all helpful and attentive... More 

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Truro, United Kingdom
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We recently spent a most enjoyable break at this lovely cliff top hotel. Our room was large, quiet and spotlessly clean with a huge comfy bed. Our ensuite was also large but getting a bit frayed around the edges. Lovely fluffy towels but only wall mounted soap dispenser - toiletries could be purchased from Reception for a small cost. Plenty... More 

Was this review helpful? Yes 4
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Francine23, Thank you for your review. Lovely feedback regarding your experience with us. Some good point for the travellers our there too! We hope to welcome you back soon again. Please visit our website for the latest offers or call us direct on 01202-298350. We do guarantee the best rates booking direct, so please ask when enquiring. We also... More 

Paignton
Top Contributor
64 reviews 64 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel enjoys a great location on the top ofEast Cliff with great sea views and yet only a short stroll to town. The breakfast was good and we loved the brasserie overlooking the pool. I had. South facing room with a sea view.

Was this review helpful? Yes 5
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Marchinglobsters, Thank you for your review. Some lovely comments regarding your recent stay with us. We are always proud when reading such positive feedback. We hope to welcome you back soon again. Please visit our website for the latest offers or call us direct on 01202-298350. We do guarantee the best rates booking direct, so please ask when enquiring.... More 

Exmouth, United Kingdom
Top Contributor
50 reviews 50 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Just had a two night break at this lovely hotel at a very good location in Bournemouth. We booked a Travelzoo package which was very good value for money. Had dinner both nights in the hotel - quick service if a little rushed at times as the restaurant closed at 9pm. Breakfast was plentiful and the service well organised. The... More 

Was this review helpful? Yes 2
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Tracey V, Thank you for your review. Lovely feedback regarding your experience with us, and on your stay in Bournemouth. We hope to welcome you back soon again. Please visit our website for the latest offers or call us direct on 01202-298350. We do guarantee the best rates booking direct, so please ask when enquiring. We also are proud... More 

Bournemouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have just had our wedding held at the Cumberland Hotel. We had the most amazing day with family and friends. The hotel and staff are wonderful and nothing was too much trouble for them. I could not have planned this without the help of Brian Robbins (Deputy Sales Manager) Brian took away all the stress and made me feel... More 

Was this review helpful? Yes 1
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Michelle R, Thank you for your review. A lovely glowing review regarding your wedding at the Cumberland. It's just so complimentary. The staff too will be equally proud when reading your compliments. We hope to welcome you back soon again. Best Regards, Sean Nell More 

Reading, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Found a great deal on TravelZoo for this hotel. I was a bit apprehensive due to it being such a good deal. But everything in the hotel was excellent! We had everything we needed in the room and the hotel itself was very spacious. Included in the deal was a 3 course dinner which we could not fault at all,... More 

Was this review helpful? Yes 1
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear ABlackall, Thank you for your review. Great feedback regarding you recent experience. The Travelzoo deal, is a great deal. the hotel welcome many new regular guests, who's first experience was through a similar offer. We hope to welcome you back soon again. Please visit our website for the latest offers or call us direct on 01202-298350. We do guarantee... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a two nig stay at the Cumerland. I can not fault it. The hotel itself was cosy with a beautiful art deco lounging area. The bedroom was trendy and spacious with everything needed to hand. The dining area was elegant and spacious.. The food was superb. Great menu each evening. Every member o staff I came into... More 

Was this review helpful? Yes 3
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear reen1968, Thank you for your review. Good review regarding you recent experience. We do hope to welcome you back soon again. We do guarantee the best rates booking direct, so call us on 01202-298350. Or visit our website for the latest offers. Best Regards, Sean Nell More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Enjoyed the professional service offered. Central great location. Fantastic buffet breakfast and conceige service. Will go back. Rooms had all the necessary amenities and are well maibtained. friendly doorman. worth the price.

Was this review helpful? Yes 1
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Lianne C, Thank you for your review. Great feed back regarding you recent stay with us. We do hope to welcome you back soon again. We do guarantee the best rates booking direct, so call us on 01202-298350. Or visit our website for the latest offers. Best Regards, Sean Nell More 

Poole, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here once again last night for the Burlesque & Broadway show. Bought the package deal and upgraded to a Sea View room. The show was average/good and the meal was very good. Great atmosphere in this hotel and we love the Art Deco in the public areas. Our room was lovely, large and clean with 2 double beds and... More 

Was this review helpful? Yes 3
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Pauline1987, Thank you for your review. Lovely comments regarding your stay with us. We are pleased you enjoyed the show and the lively atmosphere. We do hope to welcome you back soon again. We do guarantee the best rates booking direct, so call us on 01202-298350. Or visit our website for the latest offers. Best Regards, Sean Nell More 

Isle of Wight, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Friends got married in the hotel and the staff were great. They couldn't have been more helpful and attentive. The hotel is working hard to capture that art deco feel and on the whole doing a good job of it. Our room was basic but clean. The only issue we had was no air conditioning and the window handle was... More 

Was this review helpful? Yes 2
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear reen1968, Thank you for your review. Good feedback regarding your stay with us. We are pleased it was all enjoyable. We do hope to welcome you back soon again. We do guarantee the best rates booking direct, so call us on 01202-298350. Or visit our website for the latest offers. Best Regards, Sean Nell More 

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