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The Cumberland Hotel

27 East Overcliff Drive, Bournemouth BH13AF, England
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The Cumberland Hotel
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2,354 Reviews from our TripAdvisor Community

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Traveler rating
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415
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (775)
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    (2354)
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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a 2 day trip to revisit an area we used to visit many years ago with our children thinking it would rekindle nice memories. We arrived in nice weather but unfortunately for us there was a wedding in progress so the parking was a problem, even no spaces out on the pay and display highway. After two circuits... More 

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Worthing, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed here with golf society. Rooms were of good size and clean. Shower was a bit hit and miss temperature wise. Due to weather spent an evening in the bar. Bar staff very attentive and got to know what we were drinking. Also had a meal in the restaurant which was excellent for service, well cooked food and cost.

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Tony D, Thank you for your review. We are pleased your stay part of the the golf society was enjoyable. Good to hear positive feedback from groups staying with us. We hope to welcome you back soon again. Please do get in touch with us direct for competitive rates. Our sales office is always happy to assist. So check... More 

Tonbridge, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just back from 2 nights away at this hotel and did not want to leave.The staff were so friendly , polite and helpful in everything you asked of them, they always acknowledge you when you pass for whatever reason .We upgraded to a sea view with balcony and this was so worthwhile the only down side was the weather which... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear suzique_11, Thank you for your review. Great feedback regarding your recent stay with us. Always good to hear staff have been complimented as they do work hard to ensure that all guests needs are being met. We hope to welcome you back soon again. Our menus are designed around local produce where possible, and done by season. Our Chef’s... More 

BRIGHTON
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

July 18th traveled from Brighton just for 1 night to attend friends wedding. Was immediately impressed with the atmosphere whilst sitting by the outdoor pool at the front of the hotel it definitely had a holiday feel. Double room lovely jubley although was over function room. But this was expected as we were wedding guests. Perhaps annoying for some with... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear sonic747, Thank you for your review. Good review regarding your recent stay with us. We continue to monitor sales and if the need we will implement new products, but pleased to see you were able to get a variant on the ale. We look forward to welcome you back soon again. Our Ventana Grand café, 2AA rosette awarded does... More 

stoke-on-trent
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I went on an Alfa coach holiday with family and friends, this hotel had a lovely warm welcome, rooms very nice and comfy, meals were fab plenty of choice and Ryan our waiter for the week was just great, witty, polite very helpful. Jamie and his bar staff were great entertainers!! (More choice on draught lagers/bitters would be good but... More 

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Carlisle, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Me my wife and niece spent a brilliant week in this hotel.The staff are friendly and helpful.The heated outdoor pool is a good length and 8' deep at the deep end and is kept very clean.The rooms are a bit dated but nice and clean with excellent maid service.The bar area is fabulous very spacious with very comfortable seating.

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Kev B, Thank you for your review. Lovely review regarding your recent stay with us. The outdoor pool is good, and with the sun shining it's a lovely place to be. We look forward to welcome you back soon again. Our Ventana Grand café, 2AA rosette awarded does special offers throughout the year, please visit our website to check... More 

Essex, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I found this to be a lovely warm place to stay staff very nice and welcoming,very nicely laid out lovely drinks area by the pool to relax,Food was very nice and reasonably priced.The bedrooms very nice bed comfy there is a slight musky smell but i think thats due to the old wardrobes in the room but it didnt spoil... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Ray F, Thank you for your review. Great feedback regarding your recent stay with us. Lovely compliments. We hope to see you soon again. Book direct for the best rate, please visit our website or call our reservations direct on 01202-298350. We have an All-Inclusive offer available at great rates, please see the website for availably. Best Regards, Sean... More 

Camberley
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

On 18 July I had occasion to stay two nights at the Cumberland Hotel. It was during a last minute visit to my grandson in Weymouth and the nearest available and suitable accommodation was at the Cumberland in Bournemouth. I found the public facilities modern and extensive with, in addition to the hotel's own dining room, a highly commended restaurant,... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear UKPensioner, Thank you for your review. Good review from your recent stay. I am pleased that your issues were dealt with in a courteous and sympathetic manner. We are hear to listen, and if something can be done we will endeavour to facilitate We look forward to welcome you back soon again. Our Ventana Grand café, 2AA rosette awarded... More 

Bournemouth
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was organising a birthday bash for my husband’s special birthday and chose the Oceana Suite at the Cumberland Hotel as the perfect venue for our 70+ guests. Brian was absolutely wonderful in realising exactly what I wanted. I was able to choose my menu from a selection off the function and events menus. We had some unusual and delicious... More 

Was this review helpful? Yes
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Elaine W, Thank you for your review. We are very pleased your event was enjoyable. Sounds like it was enjoyed by all. This will be a pleasing read to the many staff who follow our on-line reviews. We look forward welcoming you back soon again. Best Regards, Sean Nell More 

Nottingham, England
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

24 Blokes on a weekend stag trip. Perfect hotel. Comfortable, with friendly, efficient multi-national staff. Awesome breakfast choice. Drinks/snacks a tad expensive but overall highly recommended. Super pool area ... when the sun came out!

Was this review helpful? Yes 1
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear J-J-Baker, Thank you for your review. We are pleased your group had an enjoyable time. Great to hear feedback from groups. We look forward welcoming you back soon again. Our 2AA rosette Ventana Grand Café has offers throughout the year, well worth a look. We also guarantee the best rates when booking direct, please visit our website or give... More 

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