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The Cumberland Hotel

3.0 of 5 27 East Overcliff Drive, Bournemouth BH13AF, England
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The Cumberland Hotel
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The Cumberland Hotel
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2,047 reviews from our community

Traveler rating
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    634
    199
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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Walsall, United Kingdom
Top Contributor
78 reviews 78 reviews
44 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This really wasn't what I was expecting. The hotel was stylish, clean and well staffed The bedroon could have done with minor desnagging but all in all wasn't so bad. The downstairs is quite special. If it is this good off season would be rocking when the sun is shining.

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High Wycombe, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently held a weeks residential training course at The Cumberland Hotel. All delegates commented on how great the hotel was, from the conference facilities through to the bedrooms. The food in the restaurant in the evenings and the lunch that was provided each day was really good. However, there is one area that I would specifically like to highlight... More 

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Maidstone, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

We are a mature well travelled couple and like to think we give a fair picture of hotels. The Cumberland was good and bad, to deal with the good first:- We experienced very helpful and friendly staff at all times and the food was very good value and in plentiful quantity. The location was superb with excellent walks straight from... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Apart from loud music from the restaurant and windows that let in the January cold, there is not a lot wrong with this place. Room was lovely especially for the price and the hotel is well run with fantastic food options. I can't stress the helpful staff though, very quick to anticipate any needs without being over bearing and this... More 

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london
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Booked for one night as a last minute visit, wished we could have stayed longer. The staff go the extra mile to keep the guests happy, the breakfast was more than enough and good variety, the sea view family room was very spacious with nice twin double beds, we would not hesitate to visit the Cumberland hotel the next time... More 

Was this review helpful? Yes 1
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear ireneflorida, Thank you for your review. Great review, and thank you for kind compliments regarding the service. We hope and will look forward to welcoming you back. Please call us direct or check our website for any offers. We also guarantee the best rate when booking direct. 01202-298350. Best Regards, Sean Nell More 

Bredon
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have just arrived back after a lovely long weekend at The Cumberland to celebrate my birthday. We upgraded to a sea view room which was delightful having a balcony which you could enjoy even in January, the bed was comfy and the room super clean, there were no extras like soap shampoo etc but the prices were quite low... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear 123Martin, Thank you for your review. Great to hear you had a lovely weekend, and I trust the celebrations were equally enjoyable. We hope and will look forward to welcoming you back. Please call us direct or check our website for any offers. We also guarantee the best rate when booking direct. 01202-298350. Best Regards, Sean Nell More 

Weymouth ,Dorset
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Party of 8 adults ..nothing too much trouble for staff ,wonderful room ,and delicious food . Used the leisure facilities next door in the Suncliff ,not a patch on the Cumberland though .A fab location ,wonderful walks

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Carmen2548, Thank you for your review. Some great comments, so a pleasing to read it was so fabulous for you. We hope and will look forward to welcoming you back. Please call us direct or check our website for any offers. We also guarantee the best rate when booking direct. 01202-298350. Best Regards, Sean Nell More 

Exeter, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Just had a 2 night stay at Cumberland Hotel Bournemouth to celebrate my birthday. It was obvious much had been spent in the public areas to create the art deco effect and it was very good. We were allocated a room (302) on the side of the hotel so no sea view , well if u leaned out a bit... More 

Was this review helpful? Yes 2
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear hadfield2002, Thank you for your review. I think a pleasing overall review, with some slight negatives. My apologies that you did not get a good nights sleep due to the disturbances. As you say some late night revelers, probably had no idea they were creating a disturbance to you. I will also mention the rate of service, as we... More 

Oxford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Just had a 2 night stay booked through booking.com See view room with balcony, the room was large, but far to hot for our liking (ended up having balcony door open throughout both nights to get some sleep). fantastic views and location. Ate in the restaurant both nights. excellent food and great service by friendly staff. Breakfast was buffet style,... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear tracy h, Thank you for your review. We are please you enjoyed the overall experience at the Cumberland. We are very often complimented on our food as well as service, so great to hear you were part of the experience. We hope and will look forward to welcoming you back. Please call us direct or check our website for... More 

Gloucestershire, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed for two nights on Travelzoo Offer (two rooms) one room upgraded to seaview - worth the upgrade! Good location, well decorated and comfortable accommodation. Enjoyed cocktails in bar after check-in. Ate in first night food and service good. Breakfast on both mornings plenty of choice although service on second morning not as swift - only other downside coffee served... More 

Was this review helpful? Yes 1
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear a m, Thank you for your review. Good review regarding your stay with us. Coffee is served, but coffee pots are at a request basis. Guests are more than welcome to ask for more coffee. We hope to welcome you back soon again. For the latest offers we do encourage for you to call the hotel direct or to... More 

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Additional Information about The Cumberland Hotel

Address: 27 East Overcliff Drive, Bournemouth BH13AF, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Cumberland Hotel 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cumberland Bournemouth
Cumberland Hotel Bournemouth
Hotel Style:
#2 Spa Hotel in Bournemouth
#4 On the Beach Hotel in Bournemouth
#5 Family Hotel in Bournemouth
#5 Business Hotel in Bournemouth
#9 Romantic Hotel in Bournemouth

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