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The Cumberland Hotel

27 East Overcliff Drive, Bournemouth BH13AF, England
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The Cumberland Hotel
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2,310 Reviews from our TripAdvisor Community

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Traveler rating
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    726
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zürich, Zurich, Switzerland
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Room with a sea view it's really fantastic.we are having a good time here.I would recommend this hotel to anyone.The swimming pool is very nice and the staff are quite friendly.We will definitely come back again and stay at this hotel.

Was this review helpful? Yes 1
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Bebe A, Thank you for your review. A great review regarding your recent stay with us. It is a rewarding read. We hope to welcome you back to the Cumberland Hotel again. We do guarantee the best rates booking direct with the hotel, so please do visit our website or call our reservations direct on 01202-298350. We do numerous... More 

London
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Thank you Cumberland for another fab stay! This time as I came with my boyfriend we had a superior ocean view room (Room 412). A mesmerising view of the ocean, lovely four-poster bed, comfy sofa, very clean and spacious with a balcony to sit on and take in the views! Very very romantic! My only gripe is that we couldn't... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear charlotte c, Thank you for your review. A magical review, with some fantastic compliments. Your comment about the TV is noted, and we investigate to see if we can make this better. We hope to see you soon again, welcoming you back. We guarantee the best rates booking direct with the hotel, so please visit our website or call... More 

Brighton
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We chose The Cumberland, again, as it's the gateway to Studland and the Purbeck coast and is a very good 3 star hotel. The public areas are large and very well decorated and the staff were very pleasant. The bedroom was a bit tired looking; room 424 overlooked an internal block of other rooms, so the view was poor.There had... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear BrightonSally, Thank you for your review. Good review, with some lovely comments. We are pleased your stay was enjoyable. We hope to see you soon again, welcoming you back. We guarantee the best rates booking direct with the hotel, so please visit our website or call our reservations on 01202-298350. Our Oceana Day spa offering a range of treatments... More 

London
Level Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Thanks you to all the staff for the organising and workings of Tims 60th Birthday ..... it was amazing and I apologize for not recalling all of the names of the staff but hopefully the pictures will show you. I have travelled much of the world but the staff here are either hand picked or very welled trained .... how... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear charlesworth100, Thank you for your review. Great review with such high commendation. We are pleased it was a faultless affair, and those in the pictures I am sure with love their fame moment. We hope to welcome you back to the Cumberland Hotel again. We do guarantee the best rates booking direct with the hotel, so please do visit... More 

Reading, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I come from a city where, the closer you are to the seafront, the expensive the hotels get. Hence, I was a bit curious when we booked for the Bank Holiday weekend in May at reasonable rates. As soon as you enter, the lobby has a welcoming feel and the front desk executives are courteous and very helpful. The rooms... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Shirley R, Thank you for your review. Good review regarding your recent stay. Good comments regarding the food too! We look forward welcoming you back soon again. Our 2AA rosette Ventana Grand Café has offers throughout the year, well worth a look. We also guarantee the best rates when booking direct, please visit our website or give our reservations... More 

London, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Hotel had a nice ambiance. Loved the decor in the Main areas. Food was great in both the bistro and main restaurant. Went for the 3 courses for £19 option, excellent. I think the rooms and bathrooms could be a little more luxurious. Staff very friendly. Downside, Functions on both Friday and Saturday results in very loud drunk people outside... More 

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Worthing, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just returned from a two night weekend break at this lovely hotel. The art deco style interior in all the main areas is beautiful. The seafront setting and swimming pool really set it off. The bedrooms are not so up market and a little basic but comfortable. Plenty of staff who are all very friendly. The only complaint we had... More 

Was this review helpful? Yes 1
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear 661Carol, Thank you for your review. A good review reflecting your recent experience. I am also pleased that the disturbance you were experiencing was quickly remedied. We hope to welcome you back to the Cumberland Hotel again. We do guarantee the best rates booking direct with the hotel, so please do visit our website or call our reservations direct... More 

Bournemouth, England, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

What a fantastic place this is. The food was amazing and excellent staff and service. It was for my friend's husband's birthday and there were 36 of us for lunch. Would go there any time to eat and the ambience of the place makes it really worth a visit.

Was this review helpful? Yes
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Jackiestride, Thank you for your review. A superb review regarding you birthday luncheon celebration. We hope to welcome you back soon again. Our menus are designed around local produce where possible, and done by season. Our Chef’s cook with fresh ingredients, and our Sunday Lunches are very popular welcoming many regulars every week. Sundays are special, so make it... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

If you visit bournemouth, then this venue is must. With its fantastic seafront location, the building and interior decor are stunning. The food was superb along with the attentive and we'll presented staff.

Was this review helpful? Yes 1
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear estelle g, Thank you for your review. Great feedback regarding your Lunch experience. We are all pleased that it was all enjoyable for you. We hope to see you soon again. Book direct for the best rate, please visit our website or call our reservations direct on 01202-298350. We have an All-Inclusive offer available at great rates, please see... More 

Sevenoaks
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Last summer my family and I stayed here while the air show was going on as my usual hotel was full Very over priced I thought for the rooms but during this week all hotels can charge what they like as people come for miles Our first night we did not sleep all night they had a private party the... More 

Was this review helpful? Yes 2
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Grandadseaside, Firstly my sincere apologies for the disturbance. Your stay was almost one year ago, and the hotel was at it's busiest with Air Show and a big corporate event. We are sorry that the party disturbed you, but am pleased that it was resolved on the night. I am rather concerned about the title of your review, and... More 

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