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All 71 Bournemouth hotels

The Cumberland Hotel

3.0 of 5 Hotel   |   27 East Overcliff Drive, Bournemouth BH13AF, England
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The Cumberland Hotel
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83%
Ranked #8 of 71 hotels in Bournemouth
A recent review
5 of 5 stars reviewed today
JFataniaUK London, United Kingdom
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1,622 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed today NEW

My wife and I retreated to Bournemouth for Easter and decided to go with The Cumberland. Best decision ever... the hotel is situated right in the middle of bot Piers and practically right on the beach... 10min walk. We had the sea view room with balcony and were surprised how big the balcony was. Great if you have kids or... More

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Solihull, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for three days over Easter 2014. Food was excellent - breakfast and evening meals. Lovely pool area and downstairs lounges. Service excellent and all staff were so friendly and helpful. Special thanks to Eduardo Fernandez who quickly sorted out a problem with our original room.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My parents stayed in this hotel whilst myself, husband and son stayed in the Suncliff. My parents were booked in to a double room which was clean and tidy and had everything you could need for a few nights away from home. It's also only a ten minute walk away from the beach. On my parents first night they had... More

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Zoe_Smi, Thank you for your review. Good feedback regarding you parents stay, and we are pleased it was all enjoyable. Also good to hear that the issues your parents received were dealt with accordingly. We hope to see you again soon, please visit our website direct or call our reservations office direct for the latest offers. Best Regards, More

Chichester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

4 of us stayed at the Cumberland 10/12 april,great deal through travel zoo.the food was excellent and good portion sizes.had a great relaxing time with the sun shinig as well.very good location and plent to do around this area.staff were amazing especially CARMEN nothing too much trouble.i am vegetarian she made sure I got everything that I wanted to eat.great... More

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear basser47, Thank you for your review. Wonderful feedback with fantastic comments. Your mention of Carmen will be a rewarding read. We hope to welcome you back soon again, please visit your website direct or contact the reservations team direct on 01202-298350. Kind Regards, Sean Nell More

essex uk
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Hotel was nice, only problem was parking, and the suite we stayed it could do with being decorated, and the bed was lumpy, needs a new mattress ,the view from the room was good. ideal place to walk to the shops and beach .breakfast was excellent.

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear ann w, Thank you for your review. Good feedback regarding your stay. Your comments regarding the room have been noted. We have an ongoing maintenance programme within the hotel. Parking is free at the hotel, and it can be an issue on busy days. We don't guarantee a space for each room, but we do operate as an resort... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My partner and I stayed in The Cumberland for one night on the 11th April for his Birthday. I got a great deal for this hotel through Travelzoo that included, Dinner, Bed & Breakfast. We arrived at the Hotel at about 1pm and managed to get a parking space in the hotel grounds. Check-In wasnt until 2:30 but we did... More

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Warwickshire
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked an overnight stay through Travel zoo including dinner and breakfast. Reception, bar and restaurants are very welcoming and the food was excellent. The only criticism was they had a comedienne who should have retired a few years ago and was embarrassing. The hotel is in a very good location for both the beach and the town. Well worth a... More

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Woking
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights at the end of March for our wedding anniversary on a Travelzoo package. This included dinner on the first night and breakfast. The hotel shares facilities with the other 2 hotels alongside, which is good as car parking is difficult. However you can park along the road for just £3 per day. The hotel... More

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Kaz1960, Thank you for your review. Very informative review, and we are pleased you had an enjoyable experience. We hope to welcome you back soon again, please visit our website direct or call our reservations office with the latest offers. Best Regards, Sean Nell More

The Hague, The Netherlands
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The downstairs of the hotel has an almost South Beach Miami retro look to it. It's fun and funky, with a great bar and swimming pool area, but the rooms are tired, basic and in contrast to the downstairs (unless we just so happened to have unrenovated rooms?). I used to come to Bournemouth as a teeenager and we could... More

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Joybell101, Thank you for your review. Great feedback regarding the staff, thank you. We are a 3* hotel, however we aim to exceed in customer service. We hope to welcome you back sometime. Please visit our website direct or call our reservations team on 01202-298350 for the latest offers. Best Regards, Sean Nell More

Cardiff, South Wales
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

Just had a one night stay in a standard room, the hotel has a lovely lobby and stunning public areas. The breakfast was great and the staff and service both impeccable. On the downside we stayed in a standard room so not expecting anything magnificent and indeed it was almost acceptable except the mattress on the bed had a definitive... More

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear juaradawn, Thank you for your review. I am pleased that found the hotel good, and complimented the public areas as well as the staff. Your comment regarding the floor boards, we are doing our utmost to rectify all the rooms that are receiving issues regarding squeaky floor boards. This is an ongoing maintenance programme as well as all other... More

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Additional Information about The Cumberland Hotel

Also Known As:
Cumberland Bournemouth
Cumberland Hotel Bournemouth
Address: 27 East Overcliff Drive, Bournemouth BH13AF, England
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in Bournemouth
#4 On the Beach Hotel in Bournemouth
#4 Business Hotel in Bournemouth
#7 Family Hotel in Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Cumberland Hotel 3*
Official Description (provided by the hotel):
Large Modern Resort style seafront 3 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more   less 
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