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The Cumberland Hotel

3.0 of 5
27 East Overcliff Drive, Bournemouth BH13AF, England
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The Cumberland Hotel
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The Cumberland Hotel
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2,185 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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SURREY, UK
Top Contributor
76 reviews 76 reviews
25 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I booked this as part of a travelzoo deal for Hubbie which worked out at £119 for 2 nights, dinner on the 1st night and breakfast on both mornings so all in all, good value so far. On arrival, it was very misty but warm and the location overlooking the beach (which would have been lovely, bar the mist!). We... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear BLUELAGOON1, Thank you for your review. Some good comments regarding the food and the staff, so pleased you enjoyed it. We will investigate the equipment in the gym. We hope to welcome you back soon again. We guarantee the best rates when booking direct, please visit our website or call us on 01202-298350. Our Ventana Grand Café has offers... More 

Albufeira
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A very interesting Art Deco hotel on the East Cliff side of Bournemouth. There are lots of public areas, with many restaurant and bar locations. Two sister hotels alongside, and their facilities are available to use. The room is average in quality and furnishings. A number of squeaky floorboards would probably irritate me if I had stayed longer than the... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Peter W, Thank you for your review. Good comments regarding your stay, so pleased you enjoyed the experience overall. We look forward welcoming you back soon again. Our 2AA rosette Ventana Grand Café has offers throughout the year, well worth a look. We also guarantee the best rates when booking direct, please visit our website or give our reservations... More 

Senior Contributor
33 reviews 33 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Booked direct through hotel for my birthday. Have stayed here before great hotel. Staff very friendly had a seafront room paid extra but well worth it. Food very good lovely cocktails. Weather was fantastic in all a brilliant time. We will be visiting here again. Thank you

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Caryl O, Thank you for you review. Lovely feedback regarding your experience with us. We hope to see you soon again, welcoming you back. We guarantee the best rates booking direct with the hotel, so please visit our website or call our reservations on 01202-298350. Our Oceana Day spa offering a range of treatments is worth a visit. We... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for two nights with another couple. The deal was through Amazon, dinner, bed and breakfast with a spa treatment thrown in. The hotel is well positioned overlooking the beach and just a few minutes walk from the pier and shopping area ( although it can get a bit hilly, so be prepared if you have trouble walking). The... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Yoli P, Thank you for your review. Great feedback regarding your recent visit with us. We hope to see you soon again. Book direct for the best rate, please visit our website or call our reservations direct on 01202-298350. We have an All-Inclusive offer available at great rates, please see the website for availably. Best Regards, Sean Nell More 

Coventry, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A really nice hotel with an excellent Art Deco look and décor. Great location above the beach and an easy walk to town centre but far enough not to suffer noise and yobishness. Friendly, helpful staff and excellent food in the restaurant for both breakfast and dinner. But, there were a few little areas where the whole thing was let... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Stephen W, Thank you for your review. Good review. I am pleased that the incidents received did not deter you from enjoying the stay. A pleasing result. My sincere apologies for any inconveniences and for the incident regarding housekeeping, this will be discussed at our weekly head meeting. We hope to see you soon again. Book direct for the... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were going to book this hotel but made the error of booking a different hotel. We went in on Saturday night for drink to see what we missed and wow it is lovely decor amazing service great wish we stopped their!!! 😢 There was a wedding on and it looked lovely, I went in with my mum and 21... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Paula W, Thank you for your review. Pleased to hear your visit was so good. I am sure we will be welcoming you to the Cumberland on your next visit. We do hope to welcome you back soon again. The Cumberland is an award winning hotel, and we do have offers available throughout the year. Vouchers can be purchased... More 

Bristol, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Attended a very good lunch (BGC) today held in the Oceana Room. The group totalled over 70 and a good range of pre-ordered food. Service was a little slow but all food was of excellent quality, piping hot and enjoyable. Clearly the kitchen is in sound control and serving 70 plus all at one time is no mean feat. Well... More 

Was this review helpful? Yes 1
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Tim G, Thank you for your review. We are pleased you enjoyed the luncheon. The Cumberland is privileged to host the event BGC for a couple of years now. Always lovely to read and hear the positive feedback. We do hope to welcome you back soon again. The Cumberland is an award winning hotel, and we do have offers... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

it only happens in your dreams ,but these deeds took place right before our eyes,location was as if u had a hand in the alignment with the stars to guide your imagination,only gaze upon the the tranquil waters of which zeus himself rule with pride .it was my 1st trip with my luxurious daffodil of a lady,staff are very helpfull... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Anthony M, Thank you for your review. Your words left us dazed in imagination. We do hope to welcome you back soon again. The Cumberland is an award winning hotel, and we do have offers available throughout the year. Vouchers can be purchased on-line should you wish to buy a gift for someone. Best rates are guaranteed booking direct,... More 

Bury Lancashire
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Back from a 3 night stay. Booked superior double room with patio door and large terrace overlooking sea which was fantastic. However room even though very spacious was a little shabby and we had to ask for a plug for washbasin and a chipped mug to be replaced. The breakfast was magnificent - self service with every cereal, fresh fruit... More 

Was this review helpful? Yes 4
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear SusieQBury_7 Thank you for your review. Nice review overall. Great feedback regarding the breakfast. Rooms are in the process for redecoration, and these issues will be checked. We hope to see you soon again. Book direct for the best rate, please visit our website or call our reservations direct on 01202-298350. We have an All-Inclusive offer available at great... More 

Fethiye, Turkey
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Had my granddaughter's wedding here, it was well organised the food excellent and reception staff very friendly and helpful. On the sea front affording sensational views. A well maintained hotel the ground floor beautifully decorated. My room was a double thank goodness it was just me in there it was very compact, however other family members had really nice rooms... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Waggermags, Thank you for your review. Great to hear your granddaughters wedding was enjoyable. So a pleasing review. I am a bit dumbstruck at your comment regarding the restaurant manager..? We look forward welcoming you back soon again. Our 2AA rosette Ventana Grand Café has offers throughout the year, well worth a look. We also guarantee the best rates... More 

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