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The Cumberland Hotel

27 East Overcliff Drive, Bournemouth BH13AF, England
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2,405 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (793)
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Cheltenham, United Kingdom
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

we have stayed at the cumberland on many occasions before,but this was the first airshow experience,We had friends with sea facing balconies and were lucky to be invited to there room to watch the show what an experience.the atmosphere on the beach is electric if you are not lucky enough to have friends with sea views.The hotel as usual excellent... More 

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Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We've stayed twice at this hotel, I really loved it when we first visited - mainly the general areas as it looked so beautiful. But, the rooms were really getting quite tired especially the bathrooms. I'm not sure if that has changed as its taken time for me to review and we visited back in April. Location is great! A... More 

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Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

A huge thank you to Brian, Sean and the team at The Cumberland who helped us entertain 50 guests at this year's Bournemouth Air Festival.....and what a fantastic day it was! We could not fault the service and fantastic attention to detail, nothing was too much trouble and our guests had a fabulous time. Well done Team Cumberland....we'll be back!

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UK
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

For the 7th year we invited 37 friends onto the terrace balcony of the Cliffside Hotel (part of the Oceana Hotel Group) to see Bournemouth Air Exhibition each year the service and English buffet has been very good but this year was fabulous. The recent change to hotel is amazing. I have been a regular customer to the Cumberland and... More 

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited this hotel from August 17th-21st 2015 as a short get away with friends. The Art Deco style was beautiful. The room was comfortable and spacious. Breakfast was delicious and the choice was fantastic. We also joined at 1940's cabaret night on our last night, although we paid extra for this, it was well worth it. The singer was... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Kate T, Thank you for your review. Good review regarding your recent stay with us. I am pleased you were made to feel welcome. We hope to see you soon again. Book direct for the best rate, please visit our website or call our reservations direct on 01202-298350. We have an All-Inclusive offer available at great rates, please see... More 

Bournemouth, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My friend and I were treated to afternoon tea at the Cumberland. I prebooked although it was unnecessary on a wet Monday. We were greeted warmly and shown to our table. After a few minutes a pot of tea was brought followed by sandwiches, cakes and scones. Everything was absolutely delicious! More tea was offered a couple of times and... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear limpy_McGee, Thank you for your review. We are pleased your afternoon tea was all enjoyable. We hope to welcome you back soon again. Our menus are designed around local produce where possible, and done by season. Our Chef’s cook with fresh ingredients, and our Sunday Lunches are very popular welcoming many regulars every week. Sundays are special, so make... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

What a wonderful day spent with friends ,just like to thank all the staff for all the hard work bravo to you all food was fantastic all well cooked thanks to the kitchen staff , thanks to management who all made our visit special thank you Brian and team !

Was this review helpful? Yes 1
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear ellfry, Thank you for your review. Great feedback regarding your air show experience. We are all pleased it was enjoyable for you . We hope to welcome you back to the Cumberland Hotel again. We do guarantee the best rates booking direct with the hotel, so please do visit our website or call our reservations direct on 01202-298350. We... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Having booked one of the corporate boxes back in 2011 and again in 2012 I decided to book again for my 50th Birthday party in August 2015. Brian, the events manager was absolutely fantastic and made sure that I had everything I asked for. The balcony had enough room for over 50 guests who all loved the birds eye view... More 

Was this review helpful? Yes 1
Poole, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

For the last 4 years we have been to the Cumberland Hotel to watch the Airshow, although never stayed at the hotel, we have watched the planes fly overhead from an allocated table by the pool with a buffet lunch and champagne bubbles. I want to say a very big thank you to you and your team for another great... More 

Was this review helpful? Yes 1
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear misshep, Thank you for your review. Great review regarding your air show experience. Always good to welcome repeat customers year after year. We are taking bookings for 2016 already, so get in quickly as the best seats in Bournemouth will be sold out. Best Regards, Sean Nell More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have the complete works of Agatha Christie and the idea of an art deco hotel really appealed to me. I had no clue that the airshow was on and arrived just in time to see the red arrows which was great. Reading all the other reviews about the hotel , if is fair to say that the staff were... More 

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SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear SteveBassi, Thank you for your review. Some lovely comments regarding your stay. I am sorry if you found one of our waiters overpowering, I'd love to know who it was as perhaps some training maybe needed. We have employed some newer members to the team, and I know they all friendly and ever so dedicated to delivering exceptional service.... More 

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