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The Cliffeside

3.0 of 5
East Overcliff Drive, Bournemouth BH1 3AF, England
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The Cliffeside
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The Cliffeside
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550 reviews from our community

Traveler rating
    160
    196
    95
    52
    47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is our second stay at this hotel and we were so pleased that we returned. The breakfast serviced is fantastic with such great service and option available. We had two rooms booked and of one was ocean view, even though the weather was cold.It was a wonderful view. We look forward to retuning.

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Tcornish, Manager at The Cliffeside, responded to this review

Maril2808 Thank you for your lovely review, it's always pleasing to read a review that is based on a return visit. Thank you for your kind comments regarding Breakfast and the staff, they were delighted. I was pleased to see you enjoyed the wonderful Ocean view that you had from one of your rooms, it is indeed quite magnificent. We... More 

Bishops Stortford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As a group booking of 75 people with a mix of adults, young children and 30 rugby playing teenagers we couldn't have asked for more from the Cliffeside. The location, rooms and hotel facilities were ideal. Excellent value for money plus great food - even the ravenous teenagers didn't go hungry! All the staff were very friendly- lots of smiling... More 

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Tcornish, Manager at The Cliffeside, responded to this review

Diane B Thank you for your glowing review. It was a pleasure looking after your group and we are glad you all had a fun time. Our team of chefs will be so pleased to read that they managed to keep everybody happy, especially the younger members of your group. We look for ward to welcoming you and your group... More 

london
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just returned from midweek break, arrived early but room was ready.we had a sea view room which was very comfortable and excellent value, the breakfast was all freshly made and no queues, will certainly recommend this hotel and look forward to coming back

Was this review helpful? Yes 1
Tcornish, Manager at The Cliffeside, responded to this review

Ireneflorida Thank you for taking the time to post us your Lovely review. I am so pleased to read that you enjoyed your stay with us, we look forward to welcoming you back for another stay in the future. Kind Regards Rob Paton Duty Manager More 

cornwall
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I didn't know to expect but was delighted with this hotel. The staff were very helpful and friendly. The food was lovely. In fact we arrived at 8.30 in the evening just as dinner officially finished but they very kindly kept the restaurant open for us. We will be returning thank you.

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Tcornish, Manager at The Cliffeside, responded to this review

Shacornwall Thank you for your kind review, so pleased that you enjoyed your stay with at the cliffeside and delighted you will be returning. We look forward to welcoming you back for another stay with us. Kind Regards Rob Paton Duty Manager More 

Harwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We, stayed at this hotel for three nights, Good location twenty minutes stroll to town. Our room was a fair size and had recently been refurbished, had plenty of storage space to hang clothes .was kept clean throughout our stay. Slept well. We were on the Third floor and could get free Wi-Fi . All staff were friendly and helpful,... More 

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Tcornish, Manager at The Cliffeside, responded to this review

Essexman620 Thank you for your review, I'm pleased you enjoyed your stay and would stay with us again. We look forward to welcoming you back in the future. Kind Regards Rob Paton Duty Manager More 

London
Top Contributor
108 reviews 108 reviews
17 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 1 week ago

If you're looking for a smart 3-star hotel, this isn't it. But, if your looking for a reasonably comfy place to stay, when you might have mucky feet/shoes, then this place is OK. If you are a business traveller on a low budget then this could suffice (just)

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Tcornish, Manager at The Cliffeside, responded to this review

Sheffeildmarshall Thank you posting your review which has some positives points . We always take customer feed back seriously so thank you, although I'm not sure what scrubby! I was pleased to read you found the Hotel comfy and appreciated the sea views which we are so lucky to have. Kind Regards Rob Paton Duty Manager More 

Swansea County, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

We were in aCoach party. 34 Guests. On arrival the hotel Duty Manager/ Welcomed us & gave us our room Keys. We also were invited to: have Refreshments in the hotel rooms. A: Greatstart/ Coffee tea etc. Friendly manager& Friendlyhoel staff. Exceptionally goodstaff/ Anything you wanted a : Food times ta they would oblige if at all: Possible. V good... More 

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Tcornish, Manager at The Cliffeside, responded to this review

Dear 472015. Thank you for taking the time to write such a lovely review, it was a pleasure looking after you and the other guests on your Break. We look forward to welcoming you back in the future. Kind Regards Rob Paton Duty Manager More 

Surrey, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Lovely hotel with very friendly, helpful staff. We received an upgrade to sea view room on arrival and although rooms are basic we had everything we needed. There are tea/coffee facilities and hairdryer in rooms. Breakfast was very good with plenty of choice and we also booked for dinner on the first night which was also very good and great... More 

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Tcornish, Manager at The Cliffeside, responded to this review

Sharon C Thank you for your review, I was pleased to read that you enjoyed your stay with us over Easter. We look forward to welcoming you back to us for another stay in the future. Kind Regards Rob Paton Duty Manager More 

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really tested this lovely very English slightly run down hotel we brought noisy toddlers and six year old and a dog and the staff could not have been nicer. They really seemed to care the view is lovely and the food was nice. Slightly worrying that after we leave hotel is being taken over I hope they keep the... More 

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Tcornish, Manager at The Cliffeside, responded to this review

Claireodeon Thank you for your review, as a team we were pleased to read you and your family enjoyed your weekend with us. We look forward to welcoming you back in the future for another stay. Kind Regards Rob Paton Duty Manager More 

Cheshunt, United Kingdom
Top Contributor
197 reviews 197 reviews
28 hotel reviews
259 helpful votes 259 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were staying as a family group in their sister hotel next door. My other Aunty and uncle were booked in here for two nights. The service in the lounge area was one to one. We ordered drinks and sandwiches which arrived promptly. There were plenty of comfy chairs to sit on at anytime of the day. It was a... More 

Was this review helpful? Yes
Tcornish, Manager at The Cliffeside, responded to this review

Denise635914 Thank you for your review I was pleased to read you and your review and to see you and your family enjoyed your stay with us . We looked forward to welcoming you back. Kind Regards Rob Paton Duty Manager More 

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