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The Cliffeside

East Overcliff Drive, Bournemouth BH1 3AF, England
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The Cliffeside
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The Cliffeside
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558 reviews from our community

Traveler rating
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    96
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sheffield, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had 3 rooms for 2 nights. The hotel had nice views and a pleasant walk into the town. One room had some lights not working but this was quickly swapped for another room. The plumbing sounded like workers drilling (unless there were some workers drilling) and the first morning a fire alarm went off at 7.30 for no reason... More 

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Tcornish, Manager at The Cliffeside, responded to this review

Aunty C Thank you for taking the time to post a review for us. Our team of staff were so pleased to read that you enjoyed your stay with us and enjoyed the views that we are so lucky to have. We look forward to welcoming you back in the future for another stay with us. Kind Regards Rob Paton... More 

Maidstone, United Kingdom
Top Contributor
63 reviews 63 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed for one night booking last minute. The hotel was very cheap which was a bonus! We booked an economy room but got upgraded to standard. It took a while to check in as only one staff member was on reception but she apologised for the wait and was friendly. Our first room had a broken in half floor... More 

Was this review helpful? Yes 1
Tcornish, Manager at The Cliffeside, responded to this review

LOUBYLOU51 Thank you for your review and your kind words regarding our team of Staff. I am pleased that overall you enjoyed your stay with us and found it value for money. We hope to welcome you back in the future for another stay with us Kind Regards Rob Paton Duty Manager More 

Coventry, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I have just spent a week at this delightful hotel. We are both in our 80's and my husband uses a mobility scooter. Every night the hotel manager carried the scooter into the hotel and charged the battery ready for the following day, we didn't even have to ask! So thoughtful. Compliments to the chef, the food... More 

Was this review helpful? Yes
Tcornish, Manager at The Cliffeside, responded to this review

Pauline G Thank you for your glowing review! It was a pleasure looking after you and your Husband, our team were delighted to read your comments. We look forward to your return visit. Kind Regards Rob Paton Duty Manager More 

Portsmouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I'm in a wheelchair. Lift access put fear in our hearts but helpfull staff made it easy. Table set up for us at bedroom level for dinner and breakfast. Restaurant Manager served us.........nothing was too much trouble.

Was this review helpful? Yes 1
Tcornish, Manager at The Cliffeside, responded to this review

John C Thank you for taking the time to post your review. As a team we enjoyed looking after you and your friends, and are pleased that you enjoyed your stay with us. We hope to welcome you all back in the future for another stay. Kind Regards Rob Paton Duty Manager More 

South Hayling, null, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed one night special deal with dinner and breakfast. We had a friend in a wheelchair, and although it was difficult the staff went that extra mile for us to make it possible. The food and service were wonderful.

Was this review helpful? Yes
Tcornish, Manager at The Cliffeside, responded to this review

Rita P Thank you for taking the time to post this glowing review It was our pleasure looking after you and your friends, our team of staff will be delighted with your comments, we looking forward to welcoming you back for another stay with us in the future. Kind Regards Rob Paton Duty Manager More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at the cliffeside hotel for 4 nights last week on a walking holiday with a walking group. I had requested very specific dietary requirements and I must commend the chef and hana smith who provided delicious meals which were completely in line with my programme for insulin withdrawal. The service from all the staff I I clouding the... More 

Was this review helpful? Yes
Tcornish, Manager at The Cliffeside, responded to this review

Mavis A Thank you for the Kind words in your glowing review. It was a pleasure to look after you and your group, our team of chefs were delighted to read your comments. We look forward to welcoming you back in the future for another stay with us. Kind Regards Rob Paton Duty Manager More 

Somerset
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here with friends for a night away and for what we paid it was a fantastic deal, lovely three course evening meal, very filling breakfast, the staff are very friendly and very welcoming. We upgraded to a sea view room which even though a little tired looking it was very clean. The only comment really is the bed... More 

Was this review helpful? Yes
Tcornish, Manager at The Cliffeside, responded to this review

SimonLisa6 Thank you for your review on your one Night stay with us. I'm so glad you enjoyed the magnificent Ocean view from your, and that you enjoyed dinning in our restaurant during your stay. We look forward to welcoming you back in the future for another stay. Kind Regards Rob Paton Duty Manager More 

Tamworth
Contributor
11 reviews 11 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We arrived sunday for 5 nights and I have to say we had a wonderful time. Our room was a twin on the third floor with panoramic sea views. Breakfast was excellent with plenty of choice and endless filter coffee and tea. We dined in the restaurant on 3 of the evenings and the food was really good. The general... More 

Was this review helpful? Yes 1
Tcornish, Manager at The Cliffeside, responded to this review

MIkey-0208 Thank you for your lovely review. Our team was so pleased to read you had an enjoyable stay, and thank you for kind comments regarding how hard they work. Our team of chefs were especially pleased regarding your comments on Breakfast and Dinner. We look forward to welcoming you back for another stay in the future Kind regards Rob... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 16, 2015

This is our second stay at this hotel and we were so pleased that we returned. The breakfast serviced is fantastic with such great service and option available. We had two rooms booked and of one was ocean view, even though the weather was cold.It was a wonderful view. We look forward to retuning.

Was this review helpful? Yes 1
Tcornish, Manager at The Cliffeside, responded to this review

Maril2808 Thank you for your lovely review, it's always pleasing to read a review that is based on a return visit. Thank you for your kind comments regarding Breakfast and the staff, they were delighted. I was pleased to see you enjoyed the wonderful Ocean view that you had from one of your rooms, it is indeed quite magnificent. We... More 

Bishops Stortford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

As a group booking of 75 people with a mix of adults, young children and 30 rugby playing teenagers we couldn't have asked for more from the Cliffeside. The location, rooms and hotel facilities were ideal. Excellent value for money plus great food - even the ravenous teenagers didn't go hungry! All the staff were very friendly- lots of smiling... More 

Was this review helpful? Yes
Tcornish, Manager at The Cliffeside, responded to this review

Diane B Thank you for your glowing review. It was a pleasure looking after your group and we are glad you all had a fun time. Our team of chefs will be so pleased to read that they managed to keep everybody happy, especially the younger members of your group. We look for ward to welcoming you and your group... More 

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