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All 70 Bournemouth hotels

The Cliffeside

3.0 of 5 Hotel   |   East Overcliff Drive, Bournemouth BH1 3AF, England
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486 reviews from our community

Traveler rating
    137
    171
    84
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    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Booked last minute deal for a short break, staff could not of done more to help us. Great value for money and great location as right on sea front. Would definitely go there again and would go for a longer period of time.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Observing Mr. Woods operation at the: Cumberland- Suncliff - Cliffeside and Torquay Hotels , grow from strength to strength, is a delight. After the decade of decline in general Bournemouth Tourism. Thank you and all the your team involved, for providing a wonderful Sunday 31st August 2014 - Air Festival day at the Cliffeside Hotel. Please thank the manager from... More

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Hossegor, France
Top Contributor
90 reviews 90 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

This place is right across the road from the beach and about 15 minutes walk to the centre of town and places to go out. There's a nice bar overlooking the pool/ocean if you look across the road and the rooms are clean. It's a bit older and it took about 5 minutes for hot water to reach the 4th... More

Was this review helpful? Yes 1
Tcornish, General Manager at The Cliffeside, responded to this review

Sam B Thank you for taking the time to post your review on the Cliffeside Hotel. on the whole a positive review, with some constructive comments. With older constructed buildings such as the Cliffeside hot water and lifts are sometimes out of our control. We are however investing into the lift mechanism to make it run smoother and quicker over... More

Saint Helens
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have to agree with other comments about this hotel. Tired and dated just about sums it up. I paid extra to get a sea view. The room was on the second floor situated near the stairs and lift. It was very noisy on both of the nights we stayed because of a stag party. The room was very small... More

Was this review helpful? Yes 3
Tcornish, General Manager at The Cliffeside, responded to this review

Grahamsainthelens Thank you for posting your comments regarding your stay, I do feel you have been somewhat unfair with your scoring as the service and cleaning scores were 3/5 and 5/5 however the overall score a 1/5? My apologies about the noise over the busy weekend. We do have night porters on duty that will always respond to any call... More

Witney, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

a dated, tired yet clean hotel! It may be in need of a bit of modernisation and replacement furniture but the beds were comfortable and although the carpet a little stained - it was clean!! in fact, the cleaner even made polite conversation and was seen to clearly work hard! We checked in at 12.00 even though check in isn't... More

Was this review helpful? Yes 1
Tcornish, General Manager at The Cliffeside, responded to this review

Steph H Thank you for your review of the Cliffeside, we are indeed investing time and money into our our bedroom stock and the product we offer. Though some of our rooms are of an older style we work hard to keep them well kept and clean, our maids work extremely hard to reach the high standards we expect and... More

Lancaster, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel for the Air show and the Steam Fair. on a coach tour My wife and I stayed on the first floor towards the back of the hotel,the room was a little tired but had been recently painted.The meals were very good,the staff were very hard working on the whole a good three day visit. My bro... More

Was this review helpful? Yes 2
Tcornish, General Manager at The Cliffeside, responded to this review

BillyWhizz0 On the whole I am happy to see you enjoyed your time with us. I know the manager called your personally to discuss the hot water issue you experienced and to thank you for your feedback. We are in the process of making improvements in the bedrooms and no stone is being left un-turned. I hope you will return... More

Slough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You may well have read my previous reviews of this Hotel and this follows the same trend, as we yet again chose to stay at the Cliffeside for our annual visit to Bournemouth - this time our party was in excess of 60 people. I have read a number of other reviews with comments such as tired and dated recurring.... More

Was this review helpful? Yes 1
Tcornish, General Manager at The Cliffeside, responded to this review

Merlin060 A very supportive review on behalf of 60 other guests, so thank you for this. We are indeed as you stated a traditional seaside hotel and we don't pretend to be anything else. I also travel around the UK and I feel the Ciffeside is miles ahead of some of the hotels found in many seaside resorts. We do... More

Surrey
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is a very acceptable 3* hotel. The staff are extremely friendly, polite and helpful. We had an ocean view room for 4 and it was a pleasant surprise to find the boys' room was interconnecting. The room was big and can only be criticised for the tired bedside tables/dressing table and drawers. Hotel - please take note, these... More

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Tcornish, General Manager at The Cliffeside, responded to this review

WINSTONSurrey Thank you for the in depth review of your time at the Oceana resort. I am pleased to see that you made use of many of the facilities over the three hotels and that on the whole you enjoyed your time with us. Our fruit selection changes from time to time and I have seen the chef to review... More

Surrey
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is quite a small, elderly hotel. It is deficient in only one respect and that is that it has only one, small, somewhat erratic lift. Though having said that, the hotel was full when we were there this month and we never had to wait more than a couple of minutes. It did sometimes take us up rather than... More

Was this review helpful? Yes 1
Tcornish, General Manager at The Cliffeside, responded to this review

berrybaker Thank you for the short but sweet review, I am happy to see you had an enjoyable time and hopefully the work we have agreed to do on the lift next month will improve its efficiency. My best wishes and hope you visit again soon! More

Herts
Contributor
15 reviews 15 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Stayed for 2 nights having booked through Avios. Were not given a sea view room even though several were available. The hotel is beautifully situated on the sea front but we had a lovely view of the car park and bins. First thing we noticed was that the whole hotel was stiflingly hot, the room was like a sauna and... More

Was this review helpful? Yes 3
Tcornish, General Manager at The Cliffeside, responded to this review

DJMHerts Thank you for your review, Sea view rooms do carry an upgrade cost, we do give complimentary upgrades if we have many vacant however allocations of these rooms are also given to internet sites to be sold online. I apologise about the fact a free upgrade was unavailable it also may have been that they were only available for... More

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Additional Information about The Cliffeside

Address: East Overcliff Drive, Bournemouth BH1 3AF, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Cliffeside 3*
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Also Known As:
The Cliffeside Hotel Bournemouth
Cliffside Hotel Bournemouth

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