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The Cliffeside

Hotel website
East Overcliff Drive, Bournemouth BH1 3AF, England
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The Cliffeside
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632 Reviews from our TripAdvisor Community

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Gloucestershire, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Spent the weekend at Cliffeside. The staff were superb, nothing was too much trouble, the rooms were clean, the food was excellent, great value, can't think of a better place to be for a great weekend with friends. Thanks

Helpful?
Thank judith s
Luton, United Kingdom
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was in a lovely location overlooking the beach, though not at it's best in February gales. This being the weekend it opened they just finished there winter servicing, but the rooms were a good size with en-suite bathroom, mine was on the ground floor and so very easy to go to the Bar and entertainment area. The restaurant... More 

Helpful?
Thank Will R
Winchester, United Kingdom
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This review is really in two parts. Part excellent and a part mediocre. Let's start with the good. I was there for a British Naturism weekend so it was important that the hotel was warm - after all everybody was naked. At least it was warm unless you sat under one of the vents in the dining room. I soon... More 

Helpful?
Thank Hantsnat
Basildon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great service from a friendly staff, even the ladies cleaning up after us gave a friendly greeting. Clean, fresh room. Great menu choice of lovely food again with polite and friendly staff. Nothing too much trouble

Helpful?
Thank Pat N
Bristol, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've just spent the most marvelous weekend at this hotel, fully booked for a private event. Nothing was too much trouble for the staff, they provided perfect service, and booked brilliant entertainment for us.

Helpful?
Thank BazCrouch
UK
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 2, 2016

Stayed here for a Twixmas break. Great location, very friendly and helpful staff. Good food, self service breakfast, plenty of choice, and a very good 3 course evening meal. Rooms were small, but very clean. Would stay again.

Helpful?
Thank mazzamamma
Tcornish, Manager at The Cliffeside, responded to this review

Mazzamamma Thank you for taking the time to post us a review, our team were delighted with your comments. We were pleased to see you would stay with us again and look forward to welcoming you back in the future, for the best rates at the time of booking please contact our central reservations team on 01202 298350 Kind Regards.... More 

Paris, Île-de-France, France
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 22, 2015 via mobile

we appreciate a lot the nice room, nice bathroom, pub with billard and very good restaurant, smiling staff, will go back for sure in this nice place, room Harry in frontt of the seaside, don t hesitate, dogs accepted

Helpful?
Thank Corinne T
Tcornish, Manager at The Cliffeside, responded to this review

Corinne T Thank you for taking the time to post a review. I think by looking at your review you stayed at our sister Hotel next door the Suncliff as they have a room named Harry. But I am pleased you enjoyed your stay with them and we look forward to welcoming you back to Oceana Hotels in the future.... More 

Wales
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 13, 2015

Stayed here for one night, looked really nice from the outside, reception area and bar were well presented but it was downhill from there. My single room was in dire need of updating, the carpet was grubby and it carried through to the bathroom, it all looked like it had last been decorated in the early seventies. To make things... More 

Helpful?
Thank Taffy21
Tcornish, Manager at The Cliffeside, responded to this review

Taffy21 Thank you for posting a review for us, I am sorry we did not meet your expectations during stay, we do value customer feedback and where we can use it to improve on the guests experience we provide.. Oceana Hotels was taken over earlier this year and the company has already done some major refurbishments within our Hotels in... More 

Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 8, 2015

Really enjoyed our stay. The staff very helpful. Breakfast very enjoyable nothing to much trouble for the waitress's /waiters a credit to the hotel. Only complaint too warm generally no control over the heating in the bedroom opened windows which is a waste of money for the hotel. Will return and will recommend.

Helpful?
1 Thank Janet H
Tcornish, Manager at The Cliffeside, responded to this review

Janet H Thank you for taking the time to post a review for us, I was delighted to see you enjoyed your stay with us and appreciated the amazing sea view we are so lucky to have. Our team of Restaurant staff will delighted with your kind words regarding them. We look forward to welcoming you back in the future... More 

Truro, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 14, 2015

Booked this for a quick one night getaway and was not disappointed. Upgraded to a double room with wonderful sea view. The room was clean, nice shower. Like many hotels no bath mat for when getting out of the bath.Staff excellent, very friendly and helpful. The young man who carried my drink and escorted me to the dining room was... More 

Helpful?
1 Thank LordandLadyH
Tcornish, Manager at The Cliffeside, responded to this review

LordandLadyH Thank you for taking the time to post a review for us. Our team will be delighted with your kind words regarding them, I was pleased to see overall you enjoyed your stay with us and would return again in the future. For the best rates at the time of Booking please contact our central reservations team on 01202... More 

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