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The Cliffeside

3.0 of 5
East Overcliff Drive, Bournemouth BH1 3AF, England
Hotel amenities
The Cliffeside
Ranked #35 of 73 hotels in Bournemouth
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321 reviews from our community

Traveler rating
    88
    107
    53
    38
    35
See reviews for
Families
54
 
Couples
142
 
Solo
20
 
Business
28
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Kidlington, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2013

Stayed here for the weekend on an organised Zumba trip. The reception staff were welcoming, pleasant and helpful, although the late evening receptionist / bar-man was a bit of a sour puss! The food was very good for the price and the restaurant staff couldn't do enough to help. The rooms are basic, but the bed was comfortable and quiet... More

Was this review helpful? Yes 1
Stornoway, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 11, 2013

Stayed here for a few days on business - the rooms are clean but basic, great views of the sea if you have one of the ones at the front. Downstair bar bar was comfortable and good staff. They forgot to put towels in the bathroom on the first night which caused some panic next morning.......wardrobe was a bit rickety... More

Was this review helpful? Yes 1
Tcornish, Manager at The Cliffeside, responded to this review
May 12, 2013

Thanks for your review, Sorry that we missed your towels for your 1st night this should never have happened. Ypu mention the car park we do also have the use of the 2 sister hotels next door and I think for parking even on the road £3.00 per day is not overpriced. Don't let this put you off. Trevor Cornish... More

Bishops Stortford
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 5, 2013

A thoroughly relaxing stay, as the staff were friendly and efficient, everything was clean, and the food was plentiful and well presented. The bar was well stocked, and nothing was too much trouble. Although there was a coach party staying as well, we did not suffer any lack of service or inconvenience.

Was this review helpful? Yes 1
Tcornish, Manager at The Cliffeside, responded to this review
May 7, 2013

Great review and staright to the point. I am glad you got your relaxing break.I would hope that you will return to the Cliffeside in the future. Thanks Trevor Cornish Operations Manager. More

Chichester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2013

I normally choose a 5* luxury hotel, but as part of a group booking The Cliffeside was chosen ..... what a great choice. The rooms were suitable and clean, with frsh beds and towels, even nice tea & coffee making facilities. The best parts were the staff ........ so helpful, the location ........... perfect for gtting out and about and... More

Was this review helpful? Yes 1
Tcornish, Manager at The Cliffeside, responded to this review
May 7, 2013

Thanks for this lovely review, I am so glad that you had a wonderful stay with us at the Cliffeside. I am sure it will have been a weekend to remember for you girls. Please come and visist us again. Trevor Cornish Operations Manager. More

Worthing, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 2, 2013 via mobile

Great position and great food. Good service in the main. Reception staff very welcoming but foreign bar staff need training in interpersonal skills. And how to smile !! Rooms can be on the small side but very clean. Overall this hotel is good vfm and ideal for walking into Bournemouth. Free parking too. Would definitely return. Most of staff can't... More

Was this review helpful? Yes 1
Tcornish, Manager at The Cliffeside, responded to this review
May 7, 2013

Thank you Derek for this review. Short and straight to the point just the way we like them. Hope to see you in the very near future. Trevor Cornish Operations Manager More

East Grinstead, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 30, 2013

We stayed at the Cliffside for a dance weekend and it was excellent. The staff were extremely helpful and friendly and the location is 'perfect', right on the seafront with Bournemouth only a 20 minute walk away (5 mins by road). The rooms were ok, perhaps a little tired but clean and with the most comfortable beds. Now, the best... More

Was this review helpful? Yes 1
Tcornish, Manager at The Cliffeside, responded to this review
May 7, 2013

Great review thanks for all the kind words regarding the staff i will pass this on as it's a great boost for all to have such a glowing review. Its as much fun for us with your dance weekenders as it is for the guests. Please make sure you re-book for next time. Trevor Cornish Operations Manager. More

Bristol, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 30, 2013

Booked this through Majestic Tours as a self drive for £99 half-board per person with a 99p Bar for 3 hours per night of our 4 day stay.First impressions are that the Hotel could do with a major face-lift and a fresh coat of paint in places,and the rooms are very dated.However all Staff were extremely helpful and allowed us... More

Was this review helpful? Yes 1
Tcornish, Manager at The Cliffeside, responded to this review
May 7, 2013

Thank you for this glowing review. Glad that we met your expectations and that you had a wonderful holiday the Majestic tour offer such a great value for money break. We do hope that you come again soon. Trevor Cornish Operations Manager More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 30, 2013

Went with a group of 28 people, so was able to see a lot of different rooms, and I can now understand the different reviews already posted. Although we had all paid the same price, the rooms varied massively. Mine was a cell with a bed which was not fit for purpose, in other words there was so many springs... More

Was this review helpful? Yes 1
Tcornish, Manager at The Cliffeside, responded to this review
May 7, 2013

Thanks for your review all be it very negative after we did our best to sort the issues you had out. We changed your matress for you in you single room not a cell and it seen this was not enough. You mention every other guests with problems but I don't recollect this?? Our rooms may be a little dated... More

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Waterlooville, United Kingdom
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed April 28, 2013

Stayed here on a hen party, in quad rooms for a good price. We weren't after luxury, just a clean, pleasant, reasonably priced place to stay, which the Cliffeside provided. Great location on the seafront with free parking. Breakfast was fantastic - all you can eat buffet with a good cooked selection as well as cereals, croissants, toast, yoghurts etc.... More

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Tcornish, Manager at The Cliffeside, responded to this review
May 7, 2013

Thank you Milly80 for your review. So glad that you and all the girls had a great time at the Cliffeside. I will be glad to see you back with us in the future. Trevor Cornish Operations Manager More

Oxfordshire
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed April 22, 2013

Booked this weekend by telephone via the Suncliffe Hotel who recommended the rooms at Cliffeside Hotel. We arrived to find a crowded Lobby with a Wedding and Stag Weekend guests. We were allocated a small room with one small window a "sea view", having paid extra for a sea view room. Hotel staff were very helpful and offered us better... More

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Tcornish, Manager at The Cliffeside, responded to this review
May 7, 2013

Thanks for your review sorry that your experience was not quite what you had expected. We are a very busy hotel and do hold functions as you mention the wedding along with various other weekend groups. Ours is a typical 3 star seaside hotel, we did our utmost to make your visit a pleaseurable one by moving you to our... More

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Additional Information about The Cliffeside

Also Known As:
The Cliffeside Hotel
The Cliffeside Hotel Bournemouth
Cliffside Hotel Bournemouth
Cliffeside Hotel
Address: East Overcliff Drive, Bournemouth BH1 3AF, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar/Lounge Free Breakfast Free Parking Pets Allowed Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #35 of 73 hotels in Bournemouth
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Fantastic Bar and Terrace overlooking Bournemouth's beautiful coastline. Superb Swimming Pool with sun loungers and modern outdoor seating. Brilliant new bar menu launched, serving a great selection of Fresh Salads, Light Meals and HOMEMADE BURGERS. An excellent location for a comfortable stress free break in Bournemouth. ... more   less 
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