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Heathlands Hotel Bournemouth

Grove Road, Bournemouth BH1 3AY, England
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Heathlands Hotel Bournemouth
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727 Reviews from our TripAdvisor Community

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Traveler rating
    55
    171
    166
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
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  • Italian first
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  • Spanish first
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    (727)
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    (178)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 1 night only and for us it was perfectly suitable and I noticed several examples of good customer service. The building is in need of TLC but everyone does their best with what's at hand. The room itself was spacious and very clean. We had no car Parking issues. Recommended for a short stay.

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Stevenage, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel is pants. Horrid. We checked in expecting a room with two bedrooms having booked and paid for that to find we had been given a double room with an extra bed. No changes could be made apparently. Horrid. We then endured the hottest longest most uncomfortable nights sleep ever endured. Furnace like even with an inadequate fan and... More 

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Travelers are raving about these Bournemouth hotels

Swindon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Worst hotel room that I have ever had, stained carpet that was threadbare in places, cold food at dinner, ran out of food at breakfast, incompetent staff, had brown water from cold water tap and was refused bottled water. Wrote complaint to head office and received no reply-suggest a prison cell would be a more enjoyable experience

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Norwich, England, United Kingdom
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

When we arrived in Bournemouth for the AirShow we were aware we had booked a 3* hotel but this shouldn't even have a 1* rating! The hotel itself is very tired from the outside paint peeling off, windows dirty and net curtains (never a good thing)! We checked in and got a rather odd look from the staff (2 men... More 

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Bradford, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed for two nights over the airshow. My room was perfect size for one, with en-suite bath/shower. Double glazed windows to help stop outside noise, mosquito nets & thick heavy curtains to stop the morning light. Lightning was ample, with bedside lamp, table lamp and main ceiling. One thing I'd say is the decor needs bringing into the 21st... More 

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Dunstable, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

I have just spent 2 nights at the Heathlands Hotel in Bournemouth. I was very apprehensive after booking to find it belonged to the 'Britannia' group of hotels. I have spent nights in one of their hotels in Manchester and vowed never to go back to one again, BUT - I have to say the Heathlands was fine. Clean, but... More 

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Worcester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Service not consistent depending on which member of staff you approach, twice my grandson was disbelieved, once when staff refused to provide information regarding meal times etc which was missing from room staff practically said it was in the room and we weren't looking hard enough! We never did find it. Secondly when he put his money in vending machine... More 

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Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

my room ultra small tired old single bed with mattress tv balanced on chair (old box type) staff shortage ensures that they are over stretched and unable to clear bar tables etc internet in foyer area only.......outside the gutters are full of weeds green stains on exterior walls ......a few of the check in staff have tried to be helpful... More 

Was this review helpful? Yes 1
Leicestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

An extremely tired hotel in need of A LOT of work. There was no parking available, even though we had paid extra. The hotel was full of noisy workmen who were residing there, which made the whole experience uncomfortable. The photographs on the website do not match what was provided. We were not expecting 5 star accommodation but found everything... More 

Was this review helpful? Yes 1
Shropshire
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

What a shame. This hotel is being totally let down by the owners! I tried to look beyond the shabby exterior, broken garden furniture, weeds, shabby paintwork, crumbling walls. But once inside, it doesn't get any better. I don't think I have ever seen such filthy battered woodwork. The battered TV looked like it had been retrieved from a skip,... More 

Was this review helpful? Yes 1
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