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Hallmark Hotel Bournemouth

Durley Chine Rd, Bournemouth BH2 5JS, England (Formerly Hallmark Hotel & Spay Durley Hall Hotel & Spa)
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1 room 1 guest
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Hallmark Hotel Bournemouth
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1,251 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kent, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Well where do I start... Me and my partner stayed at hallmark for a spa weekend and after reading the reviews on here.. Was slightly worried about our stay... BUT WOW!!! Couldn't have wished for a better stay. We arrived at half 2 and was checked in straight away and our room was large , modern and very clean with... More 

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London
2 reviews
5 of 5 stars Reviewed yesterday NEW

Had dinner here with a group of friends and colleagues. The bar area is bright and fresh and was buzzing the night we were there, adding a great atmosphere. The food was well presented, piping hot and very, very tasty. Great value too. The service was excellent. The staff were friendly and professional. Enjoyed it so much a return trip... More 

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Croydon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was my 3rd stay at a hallmark hotel. The first time at this particular one. First appearances were good but I was disappointed as the stay went on. Firstly the room we was given was very hot. We felt uncomfortable having the windows any more open then the security bar as we were on the ground floor right upon... More 

Was this review helpful? Yes 2
Taunton
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My family visited the Hallmark Hotel in July, we stayed for 2 nights and quite honestly it was fantastic. The room was clean and spacious enough for me, my husband and our two children. The breakfast was excellent, lots to choose from, the spa was lovely and the kids thoroughly enjoyed the swimming pool. The service was second to none,... More 

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Pros - breakfast is very good - spa is lovely (I only used facilities so cannot comment on treatments) - good location Cons - rooms are very dated - shower isn't great - - wasteful - I do not need to be given a new soap everyday - room is very hot

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very good hotel with good leisure facilities and a great breakfast selection, there is a lot of negative reviews but these are unfounded we had a great time there and would strongly recommend it, Paul and Chloe the management team are very good helpful and polite. Would recommend.

Was this review helpful? Yes 2
Egham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We sent last weekend in your hotel. The staff were brilliant, especially the restaurant and bar staff. The food, both breakfast and dinner was excellent. The room was very clean. Thank you very much for a lovely weekend. Well done to everyone. Will definitely visit again.

Was this review helpful? Yes 2
England
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here again, and it lives up to the four star rating every time. One new addition since last time- a lift, this really helps especially if on the higher floors. You cant ask for a better location in the town- 5 mins from the beach , but not on the main drag so quieter area. The breakfast is... More 

Was this review helpful? Yes 1
Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

This is an exceptionally badly run hotel. The staff are poorly trained and some of them are quite rude which is an indication that the General manager isn't particularly discerning when recruiting. Perhaps the brighter, more conscientious personnel are snapped up elsewhere or move on very quickly from this type of establishment. The cleanliness was substandard in our room and... More 

Was this review helpful? Yes 5
Paul C, General Manager at Hallmark Hotel Bournemouth, responded to this review

Dear Guest, given your comments in particular towards myself i have attempted to contact you via tripadvisor to date i have had no reply for from you.I feel its appropriate for future guests to read a selection of reviews apposed to yours in isolation which i totally disagree with.You will see that one underlying positive i am very proud of... More 

Travelers are raving about these Bournemouth hotels

Swindon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Me and my partner were given a Virgin Experience for 2 nights staying in the Hallmark Hotels for his 50th Birthday present. We chose the Bournemouth one, but as soon as we arrived at 3.30pm our room wasn't ready as the toilet was being fixed, I question this and they said they weren't sure what was wrong. We were given... More 

Was this review helpful? Yes 2
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