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All 71 Bournemouth hotels

Hallmark Hotel Bournemouth

4.0 of 5 Hotel   |   Durley Chine Rd, Bournemouth BH2 5JS, England (Formerly Hallmark Hotel & Spay Durley Hall Hotel & Spa)
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Hallmark Hotel Bournemouth
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45%
Ranked #51 of 71 hotels in Bournemouth
A recent review
4 of 5 stars reviewed 2 days ago
ew6460 Carmarthenshire Wales
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782 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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English first
Carmarthenshire Wales
Top Contributor
71 reviews 71 reviews
37 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 3 nights this week leaving there today. The Hotel is in a good position on the westcliffe side with easy access to the town centre a 5 minute walk away as was the sea front in the other direction. the Hotel was a good standard with a lovely spa and pool , plus another pool covered with... More

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1 review
1 of 5 stars Reviewed 2 days ago NEW

This hotel is nothing like it advertised on its website. The room was dark and dingy, smelled of damp. Fold up beds in all corridors and trays from room service not cleaned up from night before at 4 pm in the afternoon. Carpets didn't meet and / or held together with tape!

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Overall this is a lovely hotel and myself and my husband had a relaxing and enjoyable anniversary stay. The staff are friendly and extremely helpful. The atmosphere is relaxed and i would say it is very good value for money. The only criticism would be the bedroom which was large and clean but in need of updating.

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Reading, United Kingdom
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Room dirty and hot. Staff not helpful.treatments all fully booked.would NOT recommend.location not bad but very poor reception for youngster on her first holiday away.they were taken advantage of and placed in the gods of the hotel

Was this review helpful? Yes 1
Knebworth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We have been here before and were left disappointed but enjoyed the location so we returned on Sunday and were shown to a nice room on the third floor. We have commented about the one, small lift before and both myself and partner struggle with stairs but were happy enough with the room. We went out for a few hours... More

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London, United Kingdom
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

Shabby, tired decor and in need of a refurb. Room was small with ugly view of the rubbish bins below. Couldn't use the spa facilities for the first two days because there were no towels or robes available due to a problem with the laundry. Would have left on arrival but there were no other hotels. We were offered a... More

Was this review helpful? Yes 1
Taplow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was a little worried after reading some of these reviews but I needn't have been. I think its fair to say that there are areas of this hotel that need a refurb. The hallways have interesting carpet which I don't think would be good if you had a hangover and the spa's changing room is looking tired and is... More

Was this review helpful? Yes 1
Somerset Uk
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have enjoyed a massage before in an hotel, but the Neck, Shoulder & Back massage given by Sophie in the spa treatment room at this hotel was the best I have ever had. Sophie was so professional and polite, as were all the staff there. We were very happy with the Hotel and staff. ---L & S Somerset

Was this review helpful? Yes 1
andy654
Contributor
14 reviews 14 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

shocking room, very very small in desperate need of decoration, felt unclean. Fortunatly only one night would not stay any longer! The newer part might be nice but my room (103) up two flights of stairs. There will be hotels in town.

Was this review helpful? Yes 7
Ringwood, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed in Hallmark hotels before, so my partner and I were expecting a peaceful luxurious break away from our young children. Unfortunately we had a very bad nights sleep as we were given room number 93. This room was very basic and in need of a bit of paint and a new mattress on the bed. However the... More

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Additional Information about Hallmark Hotel Bournemouth

Also Known As:
Durley Hall
Bournemouth Hallmark Hotel
Address: Durley Chine Rd, Bournemouth BH2 5JS, England (Formerly Hallmark Hotel & Spay Durley Hall Hotel & Spa)
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Bournemouth 4*
Reservation Options:
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