We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hallmark Hotel Bournemouth

4.0 of 5 Durley Chine Rd, Bournemouth BH2 5JS, England (Formerly Hallmark Hotel & Spay Durley Hall Hotel & Spa)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hallmark Hotel Bournemouth
Professional photos View all
Browse nearby
Hallmark Hotel Bournemouth
Write a Review

1,069 reviews from our community

Traveler rating
    167
    272
    289
    188
    153
See reviews for
101
494
23
99
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
Date | Rating
  • English first
  • Italian first
  • Polish first
  • Any
English first
  • All months
    (1069)
  • Mar-May only
    (301)
  • Jun-Aug only
    (273)
  • Sep-Nov only
    (264)
  • Dec-Feb only
    (231)
All months
Southampton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars NEW

Friendly staff but when we were being shown around spa at the beginning of the day the staff member told us all about clients who'd moaned about the water temperature (apparently wrongly) and why the costume spinner wasn't working(too expensive). That said the facilities (pool, Jacuzzi, steam room, aroma therapy cave) and massage were lovely and we enjoyed our time... More 

Was this review helpful? Yes
Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I am amazed at the reviews I have read. On Friday 20/02/2015 I ran my charity fund raising Ball at the Hallmark? It was attended by 156 people quite a lot of which stayed overnight including myself. I can only say from start to finish the help and assistance was amazing? The night was fantastic and I have not received... More 

Was this review helpful? Yes
Shefford, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've read some of the previous reviews and I had to double check that this was the same hotel that I spent a lovely week at! The staff were fantastic, and yes, there were some foreign staff members but every single one of them made an effort to greet you, all could speak English to a good standard and any... More 

Was this review helpful? Yes 1
Chessington, United Kingdom
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

After working our socks off decided to book a cheap and cheerful night away from London. Got a fabulous deal from hotwire only £42 for the night, continually disappointed with "4*" hotels. In my mind there should be a touch of luxury (nothing major, I am realistic! ) the hotel was cold, our room was cold and the shower was... More 

Was this review helpful? Yes
Portsmouth, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Disappointing, what spa would run out of towels?? Swimming pool freezing cold, no one mentioned the boiler being replaced tomorrow!! Rooms very average, bar and restaurant nice but no real service. Asked a housekeeper a question, she didn't speak English

Was this review helpful? Yes
Rossendale, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

On arrival the hotel from the outside looked very tired and that didn't change once we entered. As with previous reviews the lift is still not working (now in the 3rd month i think) so when you are 56 stairs up it does get a bit tiring on the second day when when you are up and down a minimum... More 

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We was put in the loft room and the stairs are awful for someone with a bad knee (which they was aware!) asked to be changed but they said no.. Had no heating, the bedding was just a sheet and flimsy pull over and had no wifi signal from out room!! Room keys kept breaking.. Some of the staff were... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Went for an evening meal and drinks, food was outstanding with exceptional service. Chloe, the staff member who served us was bubbly and professional and made our evening relaxed and memorable. The braised pork cheeks and the mussels are worth a mention on their own. highly recommended

Was this review helpful? Yes
Watford, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

After reading previous reviews of this hotel I have to say I was not very optimistic!!! On arrival the public area were well decorated and comfortable. One big issue the hotel STILL have is the fact that the lift is STILL NOT WORKING after being out of action for at least 3 months!! The rooms are OK, in need of... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Very polite in booking and information on phone.When we got there was amazed with the spa and facilities.Enjoyed the extra massages and treatments.Also had dinner which felt like royality.would definitely come back here to relax.Only few moments from the beach

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hallmark Hotel Bournemouth? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hallmark Hotel Bournemouth

Address: Durley Chine Rd, Bournemouth BH2 5JS, England (Formerly Hallmark Hotel & Spay Durley Hall Hotel & Spa)
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Bournemouth 4*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, LateRooms, EasyToBook, Agoda, Despegar.com, Travelocity, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Hallmark Hotel Bournemouth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bournemouth Hallmark Hotel
Hotel Style:
#11 Spa Hotel in Bournemouth
#11 Luxury Hotel in Bournemouth

149 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (134)
Viewed
Room/suite (51)
Viewed
Bathroom (21)
Viewed
View from room (5)
Viewed
Hotel & grounds (10)
Viewed
Dining (10)
Viewed
Pool/beach area (4)
Viewed
Other (33)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (6)
Viewed
Dining (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay