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All 70 Bournemouth hotels

Hallmark Hotel Bournemouth

4.0 of 5 Hotel   |   Durley Chine Rd, Bournemouth BH2 5JS, England (Formerly Hallmark Hotel & Spay Durley Hall Hotel & Spa)
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Hallmark Hotel Bournemouth
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Ranked #49 of 70 hotels in Bournemouth
A recent review
3 of 5 stars reviewed yesterday
Rachel-Marie89 Stevenage
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886 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
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  • English first
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English first
1 review
1 of 5 stars Reviewed today NEW via mobile

A total let down!! Pictures advertised on the website are nothing compared to what they actually offer! On checking in my husband and I were given a dirty room with crumbs all over the floor, dirty bed, dirty furniture, ceiling fan not working. The duty manager on duty did change our room, however still no aircon just a tiny desk... More

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3 reviews 3 reviews
1 of 5 stars Reviewed yesterday NEW

Hi, I have just returned from my sisters hen weekend here, sounds perfect spa hotel near to town, reasonable rates etc...but the rooms let the whole experience down. I want to start with the good points as there is not many; The bar staff of an evening were very friendly and very accommodating, especially the man working on Saturday night/Sunday... More

Was this review helpful? Yes
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

I was a little dubious after booking this hotel because I read a lot of the reviews on trip advisor and it was not looking good! Firstly, parking was fine. The hotel has it's own private parking area, which was a little full, but someone in our group parked on the road directly outside the hotel without a problem for... More

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West Midlands, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

What a hateful shower the management (Racheal) and staff were. Miserable, unwelcoming and abrupt when asked simple questions. I witnessed so many people complaining about hospitality and the state of the place it was laughable! Tiny rooms not suitable for two people at all also boiling hot, stuffy, dated decor, dirty carpets, everywhere thick with dust and bathroom filthy. Electricity... More

Was this review helpful? Yes 2
West Midlands
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

If I could rate "0" then I would. It's allegedly a 4* Hotel, more like a 0* Hostel - Extremely rude Manager (Namely Rachel - hard faced sour puss whos in desperate need of basic training in customer care and people management) - Unpleasant and miserable reception staff - Boiling hot/stuffy rooms with fan that didn't work (I could blow... More

Was this review helpful? Yes 4
Taunton, United Kingdom
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is absolutely beautiful and clean, the staff are friendly and helpful. The spa facilities are wonderful, with two pools, aromatherapy cave which is so relaxing!! Relaxation lounge, Jacuzzi, steam room and sauna. The room was very clean as well with a big comfy bed. At first it seems like the hotel is a bit far from the sea... More

Was this review helpful? Yes 1
Belfast, United Kingdom
19 reviews 19 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

We arrived on a sat afternoon to an incredibly grumpy Indian gentleman at reception. I understand that people can be busy with work but he distinctively made us feel incredibly unwelcome and was not a good experience. The room needs updating a little but slightly modern...however the bathroom was old and very unmodernised and horrible. Disappointed. There were odd humming... More

Was this review helpful? Yes 4
Exmouth, United Kingdom
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Staff were very friendly, hotel was very shabby and needs investment. Spa wasn't great, work men traipsing in and out. Grouting all black showers extremely low water pressure not great when you have long hair! Indoor pool cold and full of builders sand. Luckily didn't spend too much on accommodation otherwise I'd have been extremely disappointed. Breakfast was good but... More

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Hillsborough, County Down
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We had the misfortune to stay in this hotel for two nights. Having read the reports on Trip Advisor, I knew not to expect too much and was not disappointed. The room was exceptionally small, hot and stuffy although there was a fan. The decor was depressing to say the least, and as for the bathroom, it was archaic, like... More

Was this review helpful? Yes 3
London, England, United Kingdom
18 reviews 18 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived at the hotel and parked up in their free car park which was great. The hotel is in a great location and it is only a short walk to the beach. The beach is just beautiful as well. There is a fantastic harvester which is just down the road which does a big breakfast for £5.99 it is... More

Was this review helpful? Yes 3
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Additional Information about Hallmark Hotel Bournemouth

Address: Durley Chine Rd, Bournemouth BH2 5JS, England (Formerly Hallmark Hotel & Spay Durley Hall Hotel & Spa)
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hallmark Hotel Bournemouth 4*
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Also Known As:
Bournemouth Hallmark Hotel

125 photos of this hotel

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Room/suite (41)
Hotel & grounds (9)
Bathroom (15)
Dining (9)
Pool/beach area (4)
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Hotel & grounds (6)
Room/suite (4)
Dining (1)
Pool/beach area (1)
Other (4)


Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Luxury Hotel in Bournemouth #10 Spa Hotel in Bournemouth
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