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All 70 Bournemouth hotels

Hallmark Hotel Bournemouth

4.0 of 5 Hotel   |   Durley Chine Rd, Bournemouth BH2 5JS, England (Formerly Hallmark Hotel & Spay Durley Hall Hotel & Spa)
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Hallmark Hotel Bournemouth
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43%
Ranked #49 of 70 hotels in Bournemouth
A recent review
4 of 5 stars reviewed 3 days ago
Sarahandscott2021
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892 people have reviewed this hotel

Traveler rating
    148
    228
    237
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    125
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

I didn't look at trip advisor before booking , oh how I wish I had. What makes the matter worse when reading the reviews the photos I am about to post are listed with the same issues a month ago so nothing has been done, they clearly don't care at this hotel. Stayed in room 30 , it is in... More

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Brighton, UK
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel in February for just one night. The woman at reception was more interested in chatting with her friend and checking the clock than welcoming us. We went up in the ancient lift and had difficulty in finding our room as there were no signs to the fourth floor, eventually we found the stairs and walked... More

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Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 3 days ago NEW

Myself and three friends booked with the Halmark Hotel and Spa to use the spa facilities. When I booked back in Feb, I was told I didn't need to prebook treatments. However the day before we were due to check in I rang again to make sure there was plenty available, to be told there was only a few treatments... More

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Sitting here eating breakfast reading the reviews wondering if we are at the same hotel. .had read the reviews before hand and had been dreading coming to the hotel but should not have worried. It is lovely. The spa is clean and relaxing. There was a fan in our room when we arrived as no air con in the rooms... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

If you've booked this hotel & are reading these reviews in sheer panic, don't despair - my experience was a pleasant one! I want to start by saying that all of the staff I encountered were very friendly and helpful. The hotel is in a lovely location, tucked just out of the main part of town and a few mins... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for 4 nights and 2 nights in to our stay the new duty manager decided to stop allowing us to use the hotel microwave to sterilise our bottles for our 4 month old baby. So adamant was the duty manger about the hotels healthy and safety policy she refused point black to help. As a result my... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I stayed at the Hallmark Hotel for two nights on my own. The trip was supported to be a relaxing trip for me. Check in was fine, was able to check in early which was good. Lady checking in was polite and told me where everything was including local shops to the hotel. My room was on the 1st floor.... More

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1 review
1 of 5 stars Reviewed 5 days ago NEW

Just stayed for two days, slow check in, little or no information given. Every time we visited reception the requests were a problem (even just asking for change) breakfast service ok. Bar service rude and impersonal. Didn't try leisure because of other posts. Hotel very hot, it is summer so that's fine but for £130 a night I don't think... More

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London
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

A total let down!! Pictures advertised on the website are nothing compared to what they actually offer! On checking in my husband and I were given a dirty room with crumbs all over the floor, dirty bed, dirty furniture, ceiling fan not working. The duty manager on duty did change our room, however still no aircon just a tiny desk... More

Was this review helpful? Yes 8
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Hi, I have just returned from my sisters hen weekend here, sounds perfect spa hotel near to town, reasonable rates etc...but the rooms let the whole experience down. I want to start with the good points as there is not many; The bar staff of an evening were very friendly and very accommodating, especially the man working on Saturday night/Sunday... More

Was this review helpful? Yes 3
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Additional Information about Hallmark Hotel Bournemouth

Address: Durley Chine Rd, Bournemouth BH2 5JS, England (Formerly Hallmark Hotel & Spay Durley Hall Hotel & Spa)
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hallmark Hotel Bournemouth 4*
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Also Known As:
Bournemouth Hallmark Hotel

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Amenities

Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Spa Hotel in Bournemouth #10 Luxury Hotel in Bournemouth
Hotel Class
Number of rooms
78

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