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All 70 Bournemouth hotels

Hallmark Hotel Bournemouth

4.0 of 5 Hotel   |   Durley Chine Rd, Bournemouth BH2 5JS, England (Formerly Hallmark Hotel & Spay Durley Hall Hotel & Spa)
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Hallmark Hotel Bournemouth
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Ranked #50 of 70 hotels in Bournemouth
A recent review
5 of 5 stars reviewed 2 days ago
Steve M Poole, United Kingdom
  • Overview
  • Reviews (923)
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923 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
Date | Rating
  • English first
  • Any
English first
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

We purchased an Amazon Local voucher for the Spa Day £69 for 2 + afternoon tea. We were ignored by Hotel reception for a few minutes, so made our way directly down to the spa area. The receptionist there needs some form of training in welcoming guests too as he wasnt much help. The facilities pool etc were nice and... More

Was this review helpful? Yes 1
Poole, United Kingdom
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had booked a package for a 70th Birthday party. The function room that we had (The Merlot) is a good size for 100-130 people. There was a good choice of menus that we could choose from or could create our own from a list before the do. The food was of superb quality. The only down side was that... More

Was this review helpful? Yes
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I booked this as we always come to the air festival and knew it was in a pretty good location and had a pool which sounded perfect for the kids. Broadly speaking the public areas are ok and the pool is nice but the rooms are dated, HOT and cramped. I think that we were quite lucky after reading some... More

Was this review helpful? Yes 1
Luton, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

My partner and I stayed here for 5 nights paying over £600! Not worth it at all! So many people complaining! No way is it 4 star! Go elsewhere! When we arrived we were given claustrophobic room 21. Complained and were moved to 58 which was bigger. Shower dangerous and very slippery, poor water pressure. Sink taps orientated incorrectly. Bathroom... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Oh how I wished we read trip adviser before!! I never write reviews, but I am in such a state of disgust, that I need to share it with anyone attempting to stay here. My boyfriend wanted to surprise me with a spa break. we checked into room 30, which was filthy. The kettle was encrusted with limescale and the... More

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Well where do I start?? Probably with the call I had on the way to the hotel(sat) to confirm my booking for the next day(sun) when I had previously spoken to someone Friday to confirm booking our spa for Saturday!! As you can imagine I was quite upset as this day had been booked for my hen do months in... More

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

Don't do it! Over priced, dirty, dated, full of mould and mildew in bathroom, grout missing on tiled floor, shower ran hot and cold, dirty hairy brown blanket on bed, dated curtains which were hung incorrectly and didn't close fully! Lift not working.....the list goes on! Far better hotels around by far!

Was this review helpful? Yes 5
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here because my usual places were fully booked. My PA booked it (If either of us had seen the reviews first we wouldn't have!) The reviews so far are spot on. I was on the 1st floor so it didn't matter too much that the list wasn't working. I'd been given an Exec room - very large but... More

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed In this hotel a couple of weeks ago for a short break as my daughter wasn't sleeping well and we all deserved it. Hotel looks like a 4star spa hotel on paper but was anything but. I must also add we have stayed in 5 hotels alone this summer holiday and I have never written a bad review... More

Was this review helpful? Yes 4
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Great location and the bar area seemed ok but the room we were put in was terrible!!!!! Damp, broken lights, dirty walls, tiny room. Generally awful! I've never walked out of a hotel before but couldn't face staying here!! Within our 5 minutes there we witnessed two other people making complaints too so think this is nothing new!!!

Was this review helpful? Yes 4
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Additional Information about Hallmark Hotel Bournemouth

Address: Durley Chine Rd, Bournemouth BH2 5JS, England (Formerly Hallmark Hotel & Spay Durley Hall Hotel & Spa)
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Bournemouth 4*
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Also Known As:
Bournemouth Hallmark Hotel

136 photos of this hotel

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Hotel & grounds (10)
Bathroom (17)
Room/suite (43)
Dining (10)
Pool/beach area (4)
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Business center/function rooms (1)
Hotel & grounds (6)
Room/suite (4)
Dining (1)
Pool/beach area (1)
Other (3)
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Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
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#10 Spa Hotel in Bournemouth #11 Luxury Hotel in Bournemouth
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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