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Hallmark Hotel Bournemouth

4.0 of 5 Durley Chine Rd, Bournemouth BH2 5JS, England (Formerly Hallmark Hotel & Spay Durley Hall Hotel & Spa)
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Hallmark Hotel Bournemouth
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Hallmark Hotel Bournemouth
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1,047 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reading, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My Daughter and i , booked the Christmas Package for 3 days at a cost of £700.00 but the radiator in our room didnt work for the whole duration , having to use a convector heater which was noisy over the TV,,,---apparently problems with the Boiler/ Heating on one side of the Hotel, Also the swimmimg pool had a similiar... More 

Was this review helpful? Yes 2
cairo
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

arrived to be told they had no heating or hot water since xmas day , they offered to transfer us to a nearby sister hotel but as our conference was held here we accepted their offer of an electric heater and use of a bathrobe . Ate at their restaurant , avoid the hot crumble desert which was inedible lump... More 

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Oxford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We booked the hotel with Friends for 31st October till 2nd November due to my wife was going into Hospital for a full knee replacement on 3rd November we arrived to find that the Lift was not working and we were originally put near our good friends on second floor as they arrived early on Friday morning but we were... More 

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Ottery Saint Mary, null, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night on the 8th jan in the hotel and was drawn in by the location and pictures displayed on the website. The Mrs had a discount through her work so was very good value for what was included which was bed and full breakfast with access to several of the facilities the hotel had to offer.... More 

Was this review helpful? Yes 1
Southampton, England, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We booked a 2 night spa break at this hotel. Value for money was great. Use of spa, which was not as bad as some of the reviews made out! An hour massage and a 3 course meal thrown in was a real deal! The room was not 4 star! I think this is misleading. I think a 3 star... More 

Was this review helpful? Yes 1
West Sussex
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

We booked two rooms for a 3 night break over New Year. We knew in advance the lift wasn't working, but having arrived and checked in we discovered the wifi wasn't working either. We then discovered our rooms were absolutely freezing and we couldn't even warm up with a hot shower as there was no hot water! We were told... More 

Was this review helpful? Yes 2
Cardiff, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My hubby and I stayed at this hotel on their 2 night New Year deal. £450 for two, for 2 nights, including breakfast, dinner and entertainment. I read the reviews the day before we left, so I knew the lift was out of order. As I would struggle with too many steps, I rang ahead and so they ensured we... More 

Was this review helpful? Yes 1
Stansted Mountfitchet, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for 3 nights between Christmas and New Year. When we arrived we were told there were problems with the boiler. The room was cool and the hot water wasn't warm enough to shower in. We tried going for a swim in the main pool, but the water was cold. The next day we did have... More 

Was this review helpful? Yes 1
Christchurch
2 reviews
5 of 5 stars Reviewed 2 weeks ago

As a family, we have never been out for Christmas dinner before, so we didnt really know what to expect. Such a treat to have someone cook dinner forme and not have any washing up to do. Our table was booked for 1.30pm, but when making our reservation, the Manager suggested that took advantage of the hotel's swimming pool and... More 

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walsall
Contributor
13 reviews 13 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel has a lot going for it. Location, friendly staff, enjoyable food but its light years out of touch. Our room was clean and tidy but freezing cold AND no hot water. An electric heater was provided but this was on its last legs. I was promised it would be changed but it wasn't. Carpets had strips of gaffer... More 

Was this review helpful? Yes 1
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Additional Information about Hallmark Hotel Bournemouth

Address: Durley Chine Rd, Bournemouth BH2 5JS, England (Formerly Hallmark Hotel & Spay Durley Hall Hotel & Spa)
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Bournemouth 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bournemouth Hallmark Hotel
Hotel Style:
#10 Spa Hotel in Bournemouth
#11 Luxury Hotel in Bournemouth

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