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BEST WESTERN Hotel Royale

Certificate of Excellence
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16 Gervis Road, Bournemouth BH1 3EQ, England
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1 room 1 guest
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BEST WESTERN Hotel Royale
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1,008 Reviews from our TripAdvisor Community

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Traveler rating
    468
    351
    115
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (1008)
  • Mar-May only
    (245)
  • Jun-Aug only
    (276)
  • Sep-Nov only
    (270)
  • Dec-Feb only
    (217)
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There are newer reviews for BEST WESTERN Hotel Royale
See the most recent reviews
Essex
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great Aqua club facility, although pool needs a little bit more daily cleaning. Superb for children on rainy days as indoor pool is really warm and airy. Rooms very clean and well presented. The lobby, lounge and dining room are quite smart. However, the overall aspect of the hotel exterior is quite worn. The windows have safety bars to limit... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear BSulliv1 thank you for your feedback, your comments are noted and appreciated. I am pleased to read that you enjoyed the swimming pool facility so much and I hope that you will return to the hotel some time in the future Patricia Green More 

Essex
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went here with my family which included two small children. The staff were all extremely friendly and helpful. Breakfast fresh and great choice. The hotel is in an excellent position for the beach and is only a short walk to Bournemouth Town Centre. The rooms are a little dated and the water pressure in my room on 3rd floor was... More 

Was this review helpful? Yes 1
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Denmer, thank you for your lovely review and I am so pleased that you and your family enjoyed your stay. We do pride ourselves on being an excellent hotel for young families with such a great location for the beach and all that Bournemouth has to offer. Your comments regarding the great breakfast are appreciated and I am delighted... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I should make clear that we do like this hotel a lot. It has a wonderful location, the breakfast is good, the staff are very friendly and helpful, there is plenty of parking, nice grounds, and the rooms are nice if rather old fashioned. And it's the third year in a row that we've been here, and we'll hopefully be... More 

Was this review helpful? Yes
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear RaphaelS thank you for your honest review and I am disappointed to read that not everything was as you had hoped on this occasion.Your points have been noted and addressed by the housekeeping team already. I am sorry that the WIFI was a let down and we are taking advice on that issue to see if it can be... More 

Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

very good location and breakfast excellent as were the staff. Room decor a bit dated and shower was rubbish in room 316 but did not spoil our stay. Hotel in good location short walks to most places , pubs restaurants etc etc

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear David M, thank you for your positive comments regarding our friendly staff and great location. Yet again our great breakfast has been commented on and that's great to hear! With reference to the shower, we have now addressed the issue and thank you for bringing it to my attention. We hope to have the pleasure of a return visit... More 

Worcester Park, Surrey
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Took my elderly mother here, good location can easily walk into Bournemouth just down the hill and if you walk via the clifftop along the seafront really pleasant walk, easy enough to get taxi back to Hotel for about £5.00. Room was very comfortable, had bath with over shower. The only negative thing I would say is that the lift... More 

Was this review helpful? Yes 1
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Gill050 what a lovely positive review! Thank you for taking the time to write a really accurate review with great comments about the lovely pool, friendly staff and our excellent location. Yes the lift is on the small side but we are always more than happy to help with luggage assistance if required. I hope that you and your... More 

Essex, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights with a group of friends. The front of the hotel is welcoming, looks like it could be abroad with the tables and chairs out the front and the little pond. Bar area is lovely, lots of chairs and sofas and friendly bar staff. The rooms themselves were very basic, ok for somewhere to get your head... More 

Was this review helpful? Yes 1
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Hannah P thank you for taking the time to write a review about our Hotel. I am pleased that you found the bedroom comfy and a great shower. Your comments about the friendly staff and the pleasant garden area much appreciated. I do hope that you will return some time - try a superior room next time and I... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We travelled as a couple on Friday 7th August. Parking was no problem with gated access. We were greeted at reception by 'Jenna' who was lovely, friendly and helpful and always had a smile. Our room was 317 and was a little disappointing it's view was of the car park but in a way that was ok as I could... More 

Was this review helpful? Yes
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Chardonnay 1, Many thanks for your recent review and I am delighted that you have made so many positive comments about our staff and service. Our recently upgraded breakfast is much commented on and I am pleased that you enjoyed it so much. I sincerely hope that we will have the pleasure of a return visit in the future.... More 

Chesterfield UK
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is clean and appears to have been recently updated. The staff made our stay memorable and nothing was too much trouble. Breakfast was excellent and a nice experience mainly due to a great choice of hot food and the efficient friendly staff. We would definately return.

Was this review helpful? Yes 1
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Spurry, Thank you for your great review. We have recently upgraded our Buffet Breakfast and it is very rewarding to see that this has already had a positive reaction from our guests. I note you say that you will definitely be returning to Best Western Royale and I sincerely look forward to welcoming you again in the future Patricia... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Travelling with a 5 month old baby is never likely to be the easiest however I was determined to visit bournemouth to celebrate my friends upcoming wedding. Location wise the hotel was perfect for us, a ten minute stroll to the main square however Gervis rd is pretty and quiet and away from the busy bars of the town. The... More 

Was this review helpful? Yes 1
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Skell 30 What a fantastic review! your 5 star rating is very much appreciated and my hard working staff at the Hotel will be so pleased to read your wonderful comments. At the Best Western Royale offering excellent customer service is extremely important to us and I am delighted that you have chosen to comment on that aspect of... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed for two nights with my son and had a very enjoyable stay .The staff were excellent nothing was to much trouble. Food was and also very good breakfast and bar meals to top it off the swimming pool was first class.

Was this review helpful? Yes
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Andy G, thank you for your kind comments. We have recently upgraded the breakfast buffet options and I am really pleased that you have rated our breakfast highly. The swimming pool is an excellent facility and very popular at this time of year. I hope we will have the pleasure of a return visit in the future, Patricia Green More 

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