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BEST WESTERN Hotel Royale

3.0 of 5 16 Gervis Road, Bournemouth BH1 3EQ, England
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Certificate of Excellence 2014
BEST WESTERN Hotel Royale
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BEST WESTERN Hotel Royale
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847 reviews from our community

Traveler rating
    401
    283
    95
    45
    23
See reviews for
211
280
44
119
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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English first
  • All months
    (847)
  • Mar-May only
    (202)
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    (224)
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    (267)
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There are newer reviews for BEST WESTERN Hotel Royale
See the most recent reviews
London
Top Contributor
56 reviews 56 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights. The staff were very friendly and efficient and asked us constantly if every thing was good. The pool was bigger than I expected and I enjoyed this facility both mornings of our stay. The hotel was spotlessly clean and the public areas spacious. The hotel is situated in a leafy area, a short walk... More

Was this review helpful? Yes 1
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

LondonHelenb Thank you for the really nice review. I was so pleased you enjoyed your stay with us and were able to make use of the pool facility. The staff were delighted with your comments about them and I thank you for your valued custom. Kind regards Michael Katzler Managing Director More

1 review
4 of 5 stars Reviewed 3 weeks ago

Very good value and breakfast very good quality. Pool was closed in the morning and after 6.00pm which was a shame as that was one of the reasons we booked there. Staff though were very good and helpful and did find us an alternative but if pool is important to you suggest checking first.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

sallyg614 Thank you taking the trouble to write the most complimentary review. I am sorry about the swimming lessons in the pool and your observation is taken on board and will be implemented. I do hope we will have the pleasure of welcoming you back to the hotel in the not too distant future. Kind regards Michael Katzler Managing Director More

england
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here with my mum in a superior twin. I can not praise the hotel and the staff enough. The breakfast was the best breakfast we have had in a long time with a high quality of food and lots of options and the staff were very helpful and friendly and nothing was too much trouble and always had... More

Was this review helpful? Yes
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

sunshinegirl046 Thank you so very much for the lovely review which was very much appreciated by all the team at the hotel. We were delighted that you enjoyed all aspects of your visit and very much look forward to welcoming you back next week. Kind regards Michael Katzler Managing Director More

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We have just spent 2 nights at the Hotel Royale in a Superior room which was excellent, lovely large bed and a balcony. The staff at the hotel are very welcoming and the customer service is second to none. We had a delicious meal in the restaurant, and the breakfast is also very good. I would recommend this hotel to... More

Was this review helpful? Yes
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Lee-Suzanne19 Thank you very much for the most complimentary review. I was delighted to read that enjoyed your visit and that the food and service all lived upto your expectations. We very much appreciate your choosing us and do hope we will have the pleasure of welcoming you back in the not too distant future Kind regards Michael Katzler Managing... More

Chelmsford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Cannot fault this hotel, customer service tops,staff always smiling! Room spotless and spacious,bed extremely comfortable.we did not eat evening meals but breakfasts plentiful with plenty of choice.we enjoyed sitting in the lounge/bar and found our whole experience most satisfying.well done royale! P.s our first visit to b.w i for many many years and we will certainly will continue to use... More

Was this review helpful? Yes
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

LynG Thank you for the most complimentary review and I was delighted to read that you enjoyed your first stay at the hotel. I do hope you will come and visit us again and in the meantime thank you for your most valued custom and indeed your future use of our brand. Kind regards Michael Katzler Managing Director More

Plymouth, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stay away on business a lot - an average of 2 sometimes 3 nights a week - and I have to say that the service & hospitality that I received at this hotel was superb. NOTHING was too much trouble & all the staff went out of their way to make me feel valued & welcomed. The price charged... More

Was this review helpful? Yes
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

TonyR Thank you so much for the most complimentary review which I have to say is genuinely appreciated by all the staff at the hotel. I was so pleased you enjoyed your stay with us and thank you for choosing us! Please do come and visit us again soon Kind regards Michael Katzler Managing Director More

London
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I have stayed in other similar hotels in Bournemouth but found Royale to be far superior! The staff are friendly efficient and polite; that applies to all areas. The breakfast and evening meals are very tasty, good value and well presented. The facilities are very good, comfortable lounge, bar area etc. I would certainly stay there again.

Was this review helpful? Yes
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

MrLondonLondon Thank you so much for your generous comments in your review. I was happy to read that you enjoyed the food and the service by our team during your stay and I do hope you will recommend us to your friends and colleagues. We look forward to welcoming you back to the hotel. Kind regards Michael Katzler Managing Director More

Plymouth, England
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 5 nights on business. The hotel doesn't look much from the outside but quite smart once inside, very clean and well looked after. The room was spacious and clean with a comfortable bed. Bathroom was not so good hence why only 4 stars. The shower was a mixer tap variety over the bath which didn't have a... More

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Idan60 Thank you for taking the trouble to write your detailed review. The staff at the hotel are a great team and were delighted with your appreciative comments about them. I have taken on board your other observations which are sincerely and gratefully received. Kind regards Michael Katzler Managing Director More

Nantwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 21, 2014

For our short visit to Bournemouth we decided to try the Royale. We were not disappointed. The staff are very friendly and helpful and both breakfast and dinner were excellent. We have visited Bournemouth on a number of occasions and our stay at the Royale represented, by far, the best value for money in that resort. We will certainly return.

Was this review helpful? Yes
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Yorkist69 Thank you for the lovely review which was very much appreciated by all the staff at the hotel. I was so pleased to read that you found us good value and more importantly that you will return. Thank you for your valued custom and we look forward to welcoming you back Kind regards Michael Katzler Managing Director More

Lyme Regis, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2014

Just as good as our first visit, excellent staff, excellent food, nice atmosphere.Ideal location for the seafront.We had an excellent room in their annexe, very quiet.Highly recommended.Great buffet breakfast and the evening meal selection is varied and the food is delicious.All of the staff are very pleasant and eager to please.An excellent hotel, providing excellent value and service.Give it a... More

Was this review helpful? Yes
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Athersley Thank you very much for the most complimentary review. I was delighted to read that enjoyed your return visit and that the food and service all lived upto your expectations. We very much appreciate your choosing us again and do hope we will have the pleasure of welcoming you back in the not too distant future Kind regards Michael... More

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Additional Information about BEST WESTERN Hotel Royale

Address: 16 Gervis Road, Bournemouth BH1 3EQ, England
Phone Number:
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Royale 3*
Number of rooms: 64
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Also Known As:
Best Western Royale
Best Western Bournemouth
Bournemouth Best Western

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