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BEST WESTERN Hotel Royale

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16 Gervis Road, Bournemouth BH1 3EQ, England
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BEST WESTERN Hotel Royale
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BEST WESTERN Hotel Royale
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926 reviews from our community

Traveler rating
    441
    309
    105
    47
    24
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224
312
45
130
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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    (926)
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Hampshire
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed for 4 nights in March. The room was perfectly clean and acceptable, the food good and the location ideal. But the outstanding attribute was the staff. Service, friendliness, efficiency, in all areas - reception, restaurant, bar, room maids and management - this is a team that clearly likes working here. Making our stay there most... More 

Was this review helpful? Yes
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

kmb03 What an amazing title to your review! Thank you so much from all the staff who are sincerely grateful for your kind comments and appreciation of their efforts! I think it is true to say that they all enjoy working here and what makes it easier is the lovely customers like you! Thanks for choosing us and please come... More 

Farnham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a fun weekend in Bournemouth. Stayed at Hotel Royale, Gervis Road - walking distance to sandy beach with pretty beach huts and a nice walk in to town too. The hotel has friendly, helpful staff. Clean and comfortable rooms. And a really warm indoor swimming pool too!

Was this review helpful? Yes
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

4Mirabelle Thank you so much for the complimentary review which was most appreciated by all at the hotel. I was delighted to read you enjoyed your stay with us and hope you will return when next in the area Kind regards Michael Katzler Managing Director More 

London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Return visit as I had work in the area; welcomed back like a friend. The Best Western Hotel Royale is a traditional English seaside hotel on a road running parallel to East Cliff & only a five minute walk from the sea. Also within walking distance of Bournemouth town centre for shops, concerts & shows & nightlife. Comfortable bedroom &... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

David T Thank you so much for the complimentary review especially for your high praise for the staff. I know that we are very fortunate to have such a happy and service minded team at the hotel and we very much appreciate your custom and your kind words. Please do come and visit us again Kind regards Michael Katzler Managing... More 

Exeter, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed at this hotel a couple of times, always as a single traveler, so room is always tiny, its clean, tidy has everything you need, but just a little bit of effort it could be a terrific hotel. Someone who is sensitive to road noise, the last room I stayed in on the second floor, the road noise was... More 

Was this review helpful? Yes 1
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Mark D Thank you for your review and I am pleased to read you enjoyed your stay with us. I do hope we shall have the opportunity to welcome you back to the hotel in the future Kind regards Michael Katzler Managing Director More 

Leeds
Top Contributor
109 reviews 109 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our third visit to Bournemouth in the last twelve months and our stay in this hotel was by far the best experience we've had. We were greeted well after parking in the car park behind secure barriers (giving us some extra piece of mind) and we were happy with the £2 charge which is given to charity anyway... More 

Was this review helpful? Yes 1
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

DominicW Many thanks for taking the trouble to write such a positive and complimentary review about your stay. We all appreciate it tremendously when our customers take the trouble to write in. Your details will I am sure help others to select us when contemplating a visit to Bournemouth. From the whole team a huge thanks you and we look... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have just checked out. The hotel is really old - it still looks good on the outside, but the room we got was probably decorated 30+ years ago. The wallpaper was very dirty and peeling, the paint on the desk too, carped had stains. The room in general wasn't very nice - there was only one tiny window almost... More 

Was this review helpful? Yes 1
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Lucy T It always really disappoints me when people complain about hotels annonymously after they have left giving management no opportunity to rectify any shortcomings. I can only assume therefore that either it wasn't as bad as you make out, or there is another agenda disguised in the review. Whatever the reason the team take solace from the vast majority... More 

Nottingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here in February and had was relatively surprised. Clean rooms, pleasant staff and a fantastic restaurant. All food was cooked from fresh and was extremely reasonable in price. For all the hotels I stay in, this was definitely up there as one of the best ones.

Was this review helpful? Yes 1
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Dandini79 Thank you very much for the most complimentary review especially for your glowing report on the restaurant. We are extremely fortunate to have a really talented and dedicated team in the kitchen who all appreciated your kind comments. Please do come and stay with us again Kind regards Michael Katzler Managing Director More 

harrogate
Top Contributor
97 reviews 97 reviews
82 hotel reviews
323 helpful votes 323 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped here for one night whilst working in the area. Was given room 111 a very large room which was clean, comfy bed and hot powerful shower. Ate in the restaurant and the food was excellent and so were the staff. Breakfast was of a good quality in the morning. I would happily stay here again

Was this review helpful? Yes 2
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Jetboot Thanks so much for the lovely review - especially appreciated from a Top Contributor!! We are all most grateful for your kind words and do hope we will have the opportunity of welcoming you back in the not too distant future Kind regards Michael Katzler Managing Director More 

Oxfordshire
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Royale for a weekend, end of February. Lovely welcoming staff. Very clean hotel. We had booked a superior room, it had a huge bed, lovely balcony , immaculately clean. Tea and coffee in the room, every thing you would need for a weekend away. we arrived late on the Friday night, so went straight into the restaurant.... More 

Was this review helpful? Yes 1
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Jayneoxfordshire Thank you so much for taking the trouble to write such a complimentary review about the hotel. I cannot underestimate the benefit and encouragement it gives the staff and naturally helps other travelers in their selection process. Please come and stay with us when you revisit Bournemouth and you may be sure of a warm welcome and an equally... More 

Winchester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Have just returned from a brilliant weekend stay at The Royale, and I have nothing but praise for the whole operation. 65 of us descended on the hotel for a weekend "conference", and without exception there was welcoming, attentive service from all members of staff, who helped to turn what promised to be a good weekend into a great one.... More 

Was this review helpful? Yes 2
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Phil C Thank you so much for your lovely review. It is so encouraging for the team at the hotel when customers appreciate their efforts and then take the trouble to write a review. Thank you from all the staff! please come and see us again. Kind regards Michael Katzler Managing Director More 

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