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BEST WESTERN Hotel Royale

Certificate of Excellence
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16 Gervis Road, Bournemouth BH1 3EQ, England
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BEST WESTERN Hotel Royale
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985 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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Barnstaple
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had a nice stay at the Royale, the room was spacious with a cupboard, desk, kettle, and king size bed. There was free wifi in the room too. The ensuite was also fairly large with Molton Brown minatures to use. The only problem with our room was that you could hear people in the corridor and our room had a... More 

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lichfield
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I booked this hotel for our 50th anniversary with Jeanette Wright who suggested the chalet style accommodation at the one side of the hotel as there were 18 of us including 3 very children. These family rooms are excellent large and very comfortable. All the staff are very good and remarkable with any children of any age... More 

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Bristol, United Kingdom
Level Contributor
406 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 313 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an excellent short break here at the beginning of July. The staff were very helpful and friendly and the hotel is well located. Our room (102?) was located right about the front doors and had a lovely view. The room was a good size and had a sofa and desk as well as all the standard fittings which... More 

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

MarcusHurley Thank you so very much for the lovely review which was most appreciated by all the staff. It really is so nice for them to be appreciated and commented on - thank you. Please do come and stay with us again in the not too distant future. Kind regards Michael Katzler Managing Director More 

Yorkshire, England
Level Contributor
101 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
2 of 5 stars Reviewed 1 week ago

..and notice I said "room", because as I understand it, there are better, more-recently-refurbished rooms in the Royale. I got 216, and I struck unlucky. Having initially being put in a single - which was in postage-stamp territory size-wise - the kind receptionist, seeing that Carson Wagonlit had gone and booked me a single (even though I'd ordered a superior... More 

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Rybblevalley Thank you for your review and I am sorry that you did not enjoy your stay with us - please accept my sincere apologies. We do try our very best at the hotel as the majority of reviews demonstrate but in your case we appear to have fallen short for which I am truly sorry. Kind regards Michael Katzler... More 

Newcastle UK
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 1 night for business. My room was a little dated and rather small. The bar is really nice with a relaxing feel but the rest of the hotel needs refreshing. The breakfast was a little disappointing as the choice wasn't great and the the food was overcooked. A good location just a short walk to the town centre and... More 

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

MichaelNewcastleuk Thank you for your review and whilst I may be a little dated I really don't think the hotel is! I do appreciate your comments but will console myself with the vast majority of other reviews which would tend to endorse our Certificate of Excellence form Tripadvisor. Kind regards Michael Katzler Managing Director More 

Cardiff, United Kingdom
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a weekend at hotel staying in a group of golfers. Had a room on the third floor it was was clean and tidy had usual facilities. Bathroom could have been a little bigger as toilet was a bit close to the door. Had breakfast and dinner at hotel which was buffet style and it was very good. Staff were... More 

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Jebro77 Thank you so much for taking the trouble to write such a complimentary review. I was delighted you enjoyed your stay with us and hope the golf was equally good. Please recommend us to your golfing friends and do come and visit us again soon. Kind regards Michael Katzler Managing Director More 

Sevenoaks, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here a couple of times when visiting Bournemouth and I love it. The staff are excellent. The food and service wonderful. Full marks to the staff (particularly Suzy, Christina and Pixie who made us so welcome all the time we stayed there)

Was this review helpful? Yes
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Sarah G ….and the staff all loved having you at the hotel - thank you for your lovely review and your special mention of the staff! We have a really great team of people working with us and we do hope you will come and stay with us again soon. Thank you and kind regards Michael Katzler Managing Director More 

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