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BEST WESTERN Hotel Royale

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16 Gervis Road, Bournemouth BH1 3EQ, England
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BEST WESTERN Hotel Royale
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BEST WESTERN Hotel Royale
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937 reviews from our community

Traveler rating
    445
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    106
    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pinehurst, North Carolina
2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed 4 nights at this Best Western visiting Bournemouth for first time for a wedding. Wow what a great hotel – modest prices and really ace service from all the staff. Great breakfast – obviously not as good as in the US!! – but totally acceptable and great bacon cooked to perfection. Ate as a family in the brasserie one... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

Was put in a bungalow in the garden.The room was hot despite it being 15 degrees outside as it only had one tiny window by the door.The room was very tired with an eclectic mix of old furniture and beds.It had one plug and an old brown carpet. Won't be staying again!

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Dawlish, United Kingdom
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed one night with a good deal on the BW website - Good value for one night. Its a dated property but well maintained. Small single room on third floor. I ate in the restaurant and the food was good and the service better than average. I have belly pork which was very tasty - can recommend the sticky toffee... More 

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

IBC35_Mike Thank you very much for the most complimentary review which was very much appreciated by all especially reception and restaurant staff! It is a great compliment from a Senior Reviewer - thank you. It makes it all worthwhile and really negates those who love to randomly criticise and purport to be experts! Your comments are a great motivator for... More 

Brighton, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

A lovely hotel with very friendly staff, fab breakfast, spacious room, very clean and lovely pool. Lovely outside area and very close to the beach area. Great weekend😀 family room with bunk beds for the kids is a great idea and DVD player in the room a real bonus.

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

NatalieXXX1 Thank you so very much for the lovely review. I was delighted to read you and the kids enjoyed the stay and we all very much appreciated both your kind comments and indeed your custom. Please do come and stay with us again soon Kind regards Michael Katzler Managing Director More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Staff were the usual Eastern European extract but fairly good and helpful. We were Mum and Dad an 9 year old daughter in a family chalet round the back of the hotel which charged £2 per day for parking in the cramped but convenient car park outside our chalet. The chalet was spacious and clean, if dark and poorly ventilated.... More 

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Ian D I'm sorry that you did not enjoy the food during your stay - I do very much appreciate your comments and shall look into each area you found fault with. I do appreciate your guidance regarding the wifi and will pass this on to out provider. Kind regards Michael Katzler Managing Director More 

Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night bed breakfast and 3 course evening meal - room was lovely, location brilliant and staff in the restaurant very funny and attentive Excellent value got money £100 for two - did not realise there was a swimming pool and gad not brought my costume - shame

Was this review helpful? Yes 1
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Tracey T Thank you so much for the lovely review - the whole team especially the restaurant really appreciated your kind comments. We look forward to welcoming you back to the hotel when you are next in the area. Kind regards Michael Katzler Managing Director More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Nice rooms, good location and the evening meal was excellent and the restaurant staff friendly and attentive. We stayed one night in the easter holidays and had both our breakfast and dinner in the hotel which was faultless. We used the pool, which was quiet clean and warm. Rooms were clean and hotel has on site parking.

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Sally n Thank you so very much for the wonderful review which really does mean a tremendous amount to the staff at the hotel. I am so pleased you enjoyed the food, service and room and do hope you will choose us again when next visiting the area. Kind regards Michael Katzler Managing Director More 

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Had a lovely 3 night break over the Easter weekend at this hotel for a short family getaway. We were very lucky and grateful to the staff that allowed us to check in a couple of hours early, my wife was very sleepy on arrival and this made all the difference for us. Breakfast was good, and the crossiants delicious,... More 

Was this review helpful? Yes 1
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Andyb Thank you so much for your kind words and indeed your custom and was delighted to read you enjoyed your stay over Easter. We all very much appreciated your kind comments and do hope we will have the pleasure of welcoming you back in the not too distant future. Kind regards Michael Katzler Managing Director More 

Kidderminster, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked for a couple of nights over the Easter break and kept our fingers crossed for good weather! The hotel was lovely - the weather was not lol. We arrived about 1.45pm and were advised that our room was not quite ready so we drove around for a while to get our bearings (and had an ice cream on... More 

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

SarahWright364 Thank you so much for the most complimentary and detailed review which I am sure will assist potential customers wishing to visit us. We also thank you for your most valued custom and look forward to having the pleasure of welcoming you back in the summer - when I'm sure the sun will be more co-operative! Until then….. Best... More 

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