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BEST WESTERN Hotel Royale

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16 Gervis Road, Bournemouth BH1 3EQ, England
Best prices for: 1 room 1 guest
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BEST WESTERN Hotel Royale
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BEST WESTERN Hotel Royale
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941 reviews from our community

Traveler rating
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    106
    48
    24
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233
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barnstaple, United Kingdom
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

Solid one night stay at the hotel recently. As others have stated, staff were very warming and considerate. Reasonable value for this hotel as it isnt 5 star, the room was adequately furnished but for any hotel taking on a domestic property there are limits to what you can do, the small two person lift and thin walls between rooms... More 

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Manchester, UK
Top Contributor
101 reviews 101 reviews
69 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Four night stay late April 2015. Room spacious, clean, plenty of hanging & drawer space. The Aqua Brasserie was very well run. Good food, good service very friendly. Free in room WiFi & tea and coffee. My only mark down would be that the Bathroom was a little dated with no heating in it, the hot water wasn't always very... More 

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Portsmouth, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

First off, outstanding customer service, everyone working there was so helpful, friendly and kind, couldn't rate them highly enough.Lovely hotel. Parts look quite dilapidated and in need of a bit of work. Food was outstanding, although for the price it was to be expected. Swimming pool was nice, not during busy hours.. The rooms were just what we expected, very... More 

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Hilton Head, South Carolina
1 review
5 of 5 stars Reviewed 5 days ago NEW

Just wanted to thank y'all for a really nice stay last week. The weather could have been better but the staff were A-mazing!, best service we had during our stay in UK. The food wasn't bad either and the bedrooms and bathroom were clean as you'd like. So I can recommend to anyone to stay looking for good value and... More 

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Pinehurst, North Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed 4 nights at this Best Western visiting Bournemouth for first time for a wedding. Wow what a great hotel – modest prices and really ace service from all the staff. Great breakfast – obviously not as good as in the US!! – but totally acceptable and great bacon cooked to perfection. Ate as a family in the brasserie one... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Was put in a bungalow in the garden.The room was hot despite it being 15 degrees outside as it only had one tiny window by the door.The room was very tired with an eclectic mix of old furniture and beds.It had one plug and an old brown carpet. Won't be staying again!

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Dawlish, United Kingdom
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night with a good deal on the BW website - Good value for one night. Its a dated property but well maintained. Small single room on third floor. I ate in the restaurant and the food was good and the service better than average. I have belly pork which was very tasty - can recommend the sticky toffee... More 

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

IBC35_Mike Thank you very much for the most complimentary review which was very much appreciated by all especially reception and restaurant staff! It is a great compliment from a Senior Reviewer - thank you. It makes it all worthwhile and really negates those who love to randomly criticise and purport to be experts! Your comments are a great motivator for... More 

Brighton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

A lovely hotel with very friendly staff, fab breakfast, spacious room, very clean and lovely pool. Lovely outside area and very close to the beach area. Great weekend😀 family room with bunk beds for the kids is a great idea and DVD player in the room a real bonus.

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

NatalieXXX1 Thank you so very much for the lovely review. I was delighted to read you and the kids enjoyed the stay and we all very much appreciated both your kind comments and indeed your custom. Please do come and stay with us again soon Kind regards Michael Katzler Managing Director More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Staff were the usual Eastern European extract but fairly good and helpful. We were Mum and Dad an 9 year old daughter in a family chalet round the back of the hotel which charged £2 per day for parking in the cramped but convenient car park outside our chalet. The chalet was spacious and clean, if dark and poorly ventilated.... More 

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Ian D I'm sorry that you did not enjoy the food during your stay - I do very much appreciate your comments and shall look into each area you found fault with. I do appreciate your guidance regarding the wifi and will pass this on to out provider. Kind regards Michael Katzler Managing Director More 

Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night bed breakfast and 3 course evening meal - room was lovely, location brilliant and staff in the restaurant very funny and attentive Excellent value got money £100 for two - did not realise there was a swimming pool and gad not brought my costume - shame

Was this review helpful? Yes 1
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review

Tracey T Thank you so much for the lovely review - the whole team especially the restaurant really appreciated your kind comments. We look forward to welcoming you back to the hotel when you are next in the area. Kind regards Michael Katzler Managing Director More 

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