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All 70 Bournemouth hotels

BEST WESTERN PLUS The Connaught Hotel

4.0 of 5 Hotel   |   30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
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89%
Ranked #1 of 70 hotels in Bournemouth
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
mads335 London
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1,397 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (331)
Date | Rating
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English first
London
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 3 nights last week and was as enjoyable, infact is my 3rd visit. Stayed in room 9 which was a lovely size with a very large balcony on the 1st floor but the bathroom was ridiculously small which was a shame. I was aware that it was shower only but it was the smallest bathroom in any... More

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Grantham
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

We only stayed here one night as we were visiting friends. I booked a superior bedroom which was a good size and had a nice bathroom. However I was surprised to find the room pretty grubby - for example there were several dubious looking marks on the bed cover and the room was generally dusty, particularly the skirting boards. Breakfast... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here whilst in Bournemouth for a beach wedding. The Hotel staff on arrival were professional and friendly, immediately giving the impression of a well run hotel. We stayed in the Tulip Suite which was a good size. The bathroom had an all singing, all dancing spa bath (slightly reminiscent of a space ship - coloured lights which changed... More

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David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you so much ETC for your lovely review - to avoid any confusion for ther guests the all singing spa bath is in the Lily Room not the Tulip. It's a huge bath so takes a little time to fill up but despite drenching yourselves I hope you had lots of fun with it. Apologies about the bed which... More

Newtownards, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Weekend at the best western the Connaught hotel was excellent, rooms a bit small but clean tidy and very comfortable. Food in resturant was really lovely highly recommend. Staff very friendly especially the duty manager and the bar man from Portugal and not forgetting the girls on reception, wish we could have stayed longer.

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David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Our thanks to the Coulters for your lovely 5 star review - hopefully next time around you'll be able to stay a little longer. Best wishes and I look forward to seeing you again. David F Miller Managing Director More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find... More

London, United Kingdom
1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

I submitted this review on the 2nd August before being contacted by the manager on the 3rd. so I felt it was only fair to review it. We visited this hotel in January 2013 and We were pleasantly surprised with our visit. So I did not hesitate to book a room at the hotel when visiting this time around. We... More

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David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Sincere apologies for the unwanted guest Jim and the way it was handled but pleased to note that all went well in the end. Best wishes . David F Miller Managing Director More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it... More

Shaftesbury
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

My girlfriend and I stayed at this hotel just for the one night to celebrate my girlfriends birthday. The staff are polite, efficient and professional. Charlotte in particular was very helpful and I presume she organised the birthday card in our room on arrival with had a voucher for 2 glasses of wine from their restaurant. The rooms are well... More

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David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Many thanks Chris, very much appreciated. Best wishes and I look forward to seeing you again. David F Miller Managing Director More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath... More

Essex/London
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When you are greeted with a smile and someone who is exceptionally helpful it suggests you'll not be disappointed with your stay... and that's exactly what I can confirm! Great staff, every one of them that I had the pleasure of dealing with, and plenty of them to pay attention to you. Excellent food, room service was fast, heated plates... More

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David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Glad you had a really enjoyable experience Mark and thank you very much for your 5 star review. We look forward to seeing you again soon. Best wishes an David F Miller Managing Director More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else... More

UK
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just back from a 4 day break without the kids for the first time in years, picked hotel due to comments on this site and location. I must comment on the fantastic service from your restaurant staff each night in Blake's and at breakfast, have traveled for many years overseas on business and have only rarely had this level of... More

Was this review helpful? Yes 1
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Praise indeed!! Many thanks Mat and I hope we have the pleasure of you company again. Best wishes David F Miller Managing Director More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular... More

Benfleet
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from a 12 night stay at this lovely hotel.As soon as we arrived, we were greeted by reception staff,who were very kind, polite and efficient. The porter also helped with our luggage, in which we did have a lot of.The room smelt very clean and airy, the bathroom was spotlessly clean, which is very important to... More

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David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

My thanks to you both for writing this "travel guide" about your stay at our hotel; quite amazing, hugely detailed and very informative - Michael Winner could not have done better!! Best wishes and we look forward to seeing you again. David F Miller Managing Director More and more guests are now booking direct with the hotel 01202 298020 -... More

Great Malvern, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

we have just returned from a 6 day stay at this hotel and can say without any fear that it is one of the best hotels we have stayed in ,from the moment we walked into the reception until the day we checked out we were treated very well ,the staff were some of the most pleasant,helpful we had ever... More

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David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

What a great review Mick, thank you very much. The Brasserie is very popular now since the refurbishment was completed and guests really love the fact that it can be extended onto the terrace - brilliant with all this lovely weather!! Enjoy the rest of the Summer. Best wishes and I look forward to seeing you again. David F Miller... More

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Additional Information about BEST WESTERN PLUS The Connaught Hotel

Address: 30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
Phone Number:
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS The Connaught Hotel 4*
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Bournemouth #1 Luxury Hotel in Bournemouth #1 Family Hotel in Bournemouth #1 On the Beach Hotel in Bournemouth #1 Romantic Hotel in Bournemouth #2 Business Hotel in Bournemouth
Hotel Class
Official Description (provided by the hotel)
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's #1 Bournemouth Hotel with a magnificent spa and an award-winning double rosette restaurant. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club awaits you. Centrally located on the West Cliff, the hotel is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. The Blue Water Spa and Leisure Club offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and massage therapy suite. After a relaxing day in the Spa enjoy a superb dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. The hotel has 56 beautifully decorated en suite bedrooms, including 2 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. ... more   less 
Number of rooms
56

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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