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BEST WESTERN PLUS The Connaught Hotel

Certificate of Excellence
4.0 of 5
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30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
BEST WESTERN PLUS The Connaught Hotel
Best prices for: 1 room 1 guest
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Ranked #1 of 71 Hotels in Bournemouth
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
TracyBevan Southampton, United Kingdom
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1,842 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southampton, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Only came to this hotel for one night stay. We were very impressed by the hotel, the staff were very friendly. The decor and surroundings were nice, we would come back for sure. We were going to the Pavillion for a show so it was very handy to get to that.

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Thatcham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

highly recommend anyone to stay here. Really friendly staff,Nice room with comfy bed and good shower, breakfast in the morning was quality, pool and steam room helped recover from a few too many the night before!!! will definitely be hotel of choice on any future trips to Bournemouth

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Hertford
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed for one night. Room comfortable ( a single) but very small.Staff very friendly and helpful. Leaving in a hurry as a long journey ahead, I forgot some items of clothing. I was contacted by the hotel a few days later and they offered to send them back to me for a fee of £5 including postage which I... More 

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Leicester, United Kingdom
Top Contributor
62 reviews 62 reviews
39 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Situated a short walk from the cliff top and within easy reach of the town centre. A warm welcome on a wet and windy May evening. After I had been in the room for about 10 minutes the phone rang and it was the receptionist just checking that everything was alright for and if I needed anything do hesitate to... More 

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David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you so much for your 5 star review John and delighted you enjoyed your stay despite the timing of the waiter's question - apologies for that!! Best wishes and thank you for choosing to stay with us David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct... More 

Senior Contributor
36 reviews 36 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Often hotels bearing the Best Western brand don't live up to much, not so with this hotel. Privately owned, well managed and friendly service. Hotel lobby, bar etc is well fitted out, the room was a little dated but more than adequate for a short break.

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David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you very much for your splendid review Jeremy and we hope to have the pleasure of your company once again. Best wishes and thank you for choosing to stay with us. David F Miller Managing Director Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the... More 

London
Contributor
13 reviews 13 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Be very careful here, they completely make it up as they go along. I wouldn't stay here again. These people do not accept responsibility for anything, everything is your fault, going the extra mile or even 1/5 of a mile is completely out of the question and 'Sorry' does not exist in this place. There were several issues, but I... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Having had two visits to Bournemouth in the last few months this hotel was a gem my wife and I had a superior room which was spotless, the staff were so polite and were dressed immaculately "we'll be back"

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David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

We look forward to your return visit Dennis - thank you very much for your 5 star review. Best wishes and thank you for choosing to stay with us. David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The service was excellent and great all you can eat breakfast Very close to the beach just 1 minute away,plus a short walk to the square for all your shopping needs. The room was very clean through out, but it was too hot for me so I had my windows open plus a fan was provided too. Over all I... More 

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David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Glad you enjoyed your birthday spa break Mike and we thank you very much for your very kind review. Best wishes and thank you for choosing to stay with us. David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest... More 

abergavenny
Contributor
17 reviews 17 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Well maintained hotel--excellent staff Spa pool clean and functional-good facilities. Not so good considering the 2 rosette grading was the food quality as I experienced on my 1'st night.My fish--on the bone?? was swimming in butter which made the underside too soggy to eat.Small simple starter and sweet not representative of the rosette status or the price charged for such... More 

Was this review helpful? Yes 4
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Many thanks for your review Leon and delighted you enjoyed your stay "on the whole". Please accept my apologies for the poor experience you had in our restaurant which is quite unusual but I was pleased to read that it was dealt with to your satisfaction. Being a town house hotel I'm afraid our bathrooms are not huge and the... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

If you want to stay in Bournemouth and you want quality, then this is the place to stay. Close to the beaches, shops and public transport with 4* dining. Staff very pleasant and most helpfull. I will be going there again and would certaily recommend

Was this review helpful? Yes
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you for your huge vote of confidence Ron - we look forward to seeing you again soon. Best wishes and thank you for choosing to stay with us. David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices... More 

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