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BEST WESTERN PLUS The Connaught Hotel

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30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
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1 room 1 guest
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BEST WESTERN PLUS The Connaught Hotel
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2,002 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (504)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2002)
  • Mar-May only
    (507)
  • Jun-Aug only
    (545)
  • Sep-Nov only
    (438)
  • Dec-Feb only
    (512)
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London, United Kingdom
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed today NEW

Stayed here for 2 nights and some good points and others which need fine tuning in my opinion. Good points are most certainly the service and the staff. All were pleasant, polite and nothing was to much trouble which I find a refreshing change in the service industry nowadays. We didn't eat in the hotel apart from the breakfast which... More 

Was this review helpful? Yes 2
Bournemouth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stayed in this hotel for one night in a single room.The room itself was small but adequate.I decided to stay after attending a spa day as I was very impressed with the service.Initially there was a mix up with serving coffee on arrival,before the spa,however I received an apology and delicious coffee.The spa was very relaxing and clean,spa staff... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed just one night on business, there was a small free car park available. The reception staff were friendly and helpful. I had booked into an executive room which was very spacious, with a very comfortable bed, sofa, desk, and a large bathroom with shower. I dined in the brasserie as I was travelling alone, and the staff were... More 

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David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Congratulations Mandy, you have just written our 2000th review!! We would like to thank you and to invite you back for a complimentary 1 night stay with breakfast included!! Just contact me with the room number you stayed in and I will personally organise this for you. Best wishes and thank you for choosing to stay with us David F... More 

Leicester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is located in an ideal area just five minutes from Bournemouth centre and five minutes from the beach. A very modern, clean and professional hotel where first class service is abundant. Our room was spacious and comfortable and the food was second to none. Slightly disappointed that the hotel did not offer any evening entertainment in the bar... More 

Was this review helpful? Yes 2
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Many thanks for your super review David. Not sure which day you arrived but it's live Jazz with us every Friday in the Connaught Suite and on Saturdays there are numerous concerts at the Pavilion and the BIC - take a look at the BIC website. Best wishes and thank you for choosing to stay with us David F Miller... More 

Warminster, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we booked our room on short notice and the hotel was pretty booked up so a little disappointed that our executive room, which was very tastefully decorated, had no view! However our disappointment was short lived as the rest of the hotel is lovely. The staff were all friendly but very professional and the food was excellent. we had a... More 

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David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

We look forward to your return visit Sue - thank you very much for your super review. Best wishes and thank you for choosing to stay with us David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and... More 

London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband & I spent two nights in this very pleasant hotel. We stayed in room 33 which was adequate. The staff were lovely and tried to assist everyone. The breakfast buffet was really rather nice, above the standard we have come to expect. My one and only negative for this hotel is the parking. When you get a space... More 

Was this review helpful? Yes
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you very much Amanda for your lovely review and we were delighted you enjoyed your stay. If you need help in parking just leave the keys with reception and we will take care of it for you or, alternatively, book an executive room or suite direct with the hotel and you will have your own complimentary bay for the... More 

Coventry, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Booked this hotel to coincide with my partners birthday on 28th August and Leicester game. The hotel from the very start of our visit until the moment we left was absolutely amazing. Outstanding service, friendly polite staff, food in restaurant was first class, and they made such an effort to ensure my partners birthday was special. Our room was lovely... More 

Was this review helpful? Yes
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you too Shelton for your lovely review and delighted your partner's birthday was such a success. In the absence of knowing which team you supported I guess a draw was a safe result!! I hope we have the pleasure of your company again. Best wishes and thank you for choosing to stay with us David F Miller Managing Director... More 

Plymouth, United Kingdom
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

we stayed in an exec room which had a nespresso machine with 4 free capsules daily, mini fridge & ipod player. the weather was awful when we stayed so made the most of the spa, having massages and the pool which has a deep end and is long enough to swim. we reported that the shower head was broken and... More 

Was this review helpful? Yes 2
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Delighted you enjoyed your stay Katie and we thank you for your "Lovely" review. Best wishes and thank you for choosing to stay with us David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you... More 

London, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent hotel and location. Perfect for a short break. Executive rooms very nice with a large bathroom and complimentary robes and slippers. Spa facilities perfect. Sauna, steam room jacuzzi and pool. Treatments available booked in advance. Very friendly and welcoming staff in the hotel, restaurant and spa. 5 min walk to beautiful sandy blue flag beach 10 min walk into... More 

Was this review helpful? Yes
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

We enjoyed reading your lovely review Terri, thank you very much. Don't forget to book direct next time and you get complimentary, guaranteed parking - so much nicer!! Best wishes and thank you for choosing to stay with us David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book... More 

Fareham, United Kingdom
Level Contributor
63 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Good standard Best Western hotel. Comfortable but small room with ensure and good shower. Coffee and tea making facility. Quaint typically English sea side hotel walking distance of the BBC and sea front. Great well staffed breakfast. All staff very friendly and helpful.

Was this review helpful? Yes
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you Miguelito for your very kind review. Best wishes and thank you for choosing to stay with us David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath... More 

Hotel Review Summarization

What travelers say

  • Very good(23)
  • Swimming pool(12)
  • Superior room(9)
  • Leisure facilities(6)
  • First class(5)
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