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BEST WESTERN PLUS The Connaught Hotel

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30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
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BEST WESTERN PLUS The Connaught Hotel
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1,905 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (474)
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Winchelsea, United Kingdom
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned and had a fantastic 4 nights here. The staff are excellent and really happy to make your stay fabulous. The food is excellent both breakfast and bar food. If you're not happy with this hotel then you must be very difficult to please. We stayed in the Orchid suite which was fantastically clean and really comfortable. Bathroom excellent.... More 

Was this review helpful? Yes
Southend-on-Sea, England
Level Contributor
89 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here with a group of male golfers for two nights partly on the basis of all of the excellent reviews that we read on tripadvisor. It's a perfectly acceptable place to stay for a few nights but I really don't think that it's as good as many of the other reviewers suggest - maybe it really is one... More 

Was this review helpful? Yes 5
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Many thanks Essexboy for your "Perfectly OK" review. We have been in touch with every member of your group regarding the issues raised with my apologies concerning the fish and chips in the Brasserie. Blakes would have been more suitable for you all - it's a double rosette restaurant and ranked 18 out of 500+ Bournemouth restaurants!! Please note below... More 

Bishops Stortford, United Kingdom
5 of 5 stars Reviewed 6 days ago NEW

My Friend and I stayed for 3 nights . We found the Hotel to be very Clean and comfortable. All the staff where extremely helpful and pleasant, we used their Restaurant and where very pleased with the food and service We stayed in Bournemouth as it was central for us to visit Monkey world and a swan sanctuary at Abbotsbury... More 

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Heathrow area
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed on a Sunday night in early June. Had booked a delux with balcony. We were upgraded to an executive with balcony on the first floor overlooking the side garden, nicely fitted out hotel. Good service although had to wait at reception to be checked in and even though it was just past checkin time room not easy yet. Quality... More 

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Level Contributor
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Loved this hotel. Stayed for a few nights for my husbands birthday, booked an executive room but to be honest I don't think there was anything particularly special about the room, it just seemed very standard to me. Clean, pleasant and spacious enough but in other hotels when you book an executive room you generally get a very big room... More 

Was this review helpful? Yes 1
Northampton
Level Contributor
97 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at The Connaught for one night when touring the Dorset coast on a short-break. We selected the hotel based on Tripadvisor reviews and, as usual, were not disappointed! The hotel was easy to find following the directions from the hotel website and we were able to easily park in the hotel car park so that was a good... More 

Was this review helpful? Yes 1
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you very much Seamo for hugely complimentary review - hopefully on your next visit you'll have a little more time to enjoy some of our facilities. Best wishes and thank you for choosing to stay with us David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct... More 

London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed with a large group and nothing was too much trouble. The hardworking staff were amazing, making our breakfast in the courtyard on a beautiful morning just perfect. Hotel is conveniently located for town, which is a short walk away and the seafront. Rooms were spotless, comfortable beds with tea/coffee making facilities. Spa and gym for those wishing to workout... More 

Was this review helpful? Yes
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you so much Tina for you lovely review - we were delighted to know just how much you enjoyed your stay. Best wishes and thank you for choosing to stay with us David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Saturday 27th June, 2015, this was our 3rd time here for a Ladies Festival. We were in room 61, fantastic room, and what should have been a great night with some really good friends was marred by the food that was served to us. The starter of carrot & coriander soup was ok although it could have been a little... More 

Was this review helpful? Yes 2
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Sincere apologies Sue. We have spoken to the Master of the Lodge and are now investigating the problem in full and I can personally assure you that your experience was a "one off". I understand that Friday went without a hitch - our organiser will be in touch with you personally to discuss. Best wishes David F Miller Managing Director... More 

Old Portsmouth, Hampshire
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this lovely Hotel purely on the high regard it generated within the TA Reviews. We stayed for 3 nights to celebrate my wife's birthday, and being a gentleman I couldn't possibly reveal how advanced she is in years, let's just say the middle of the month, the middle of the year and smack in the middle of the decade!... More 

Was this review helpful? Yes 2
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

We were delighted to read that you and your wife thoroughly enjoyed the birthday celebrations Fission and we thank you very much for your most lovely review. We look forward to your return visit. David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 -... More 

Stroud, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hotel offered a warm reception and consideration of our needs. The room was initially a little cramped but we were immediately moved to a more spacious one. The spa facilities are very good with an excellent pool and sauna. There is also a steam room and fitness gym which is well equipped. Breakfast is excellent with lots of choice... More 

Was this review helpful? Yes 2
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Many thanks James for your "Superior Experience" review of your recent stay with us. We look forward to seeing you both again very soon. David F Miller Managing Director Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get... More 

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