We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Menzies Carlton Hotel

East Overcliff, Bournemouth BH1 3DN, England
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Menzies Carlton Hotel
View Map
Add Photo Write a Review

614 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    175
    197
    129
    63
    50
See reviews for
147
253
20
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (614)
  • Mar-May only
    (164)
  • Jun-Aug only
    (218)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (104)
All months
Lincolnshire, England
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I recently took a party of 13 for afternoon tea at this hotel and at an average price of £12.50 it was eagerly anticipated. However we were very disappointed by the complete lack of service, the poor quality of the food and the setting overall. Upon arrival there was nobody to greet us or show us to our supposedly private... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

this gorgeous hotel is in need of real investment and TLC to restore it to its former glory days. The hotel needs a thorough deep clean and renovation. the baby cot was black with filth and the laundry/bedding store cupboards were disgusting, so how could guest beds possibly be clean? our room wasn't hoovered all week and bottom sheets not... More 

Was this review helpful? Yes 1
Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed at the Carlton for a few nights, from start to finish service was excellent. Friendly staff who couldn't do enough for you, great pools for kids,beauty treatments available on site. Clean room and an excellent restaurant. Great location 12mins walk from the beach and pier, Will defiantly be going back and staying again.

Was this review helpful? Yes
Ashford, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Needed to get dinner quite late for my 12 year old and I. Opted for this place as it was nearest. The food and wine were excellent. The service was excellent too. I had the feathered beef and it was the best I have had. My son had a burger and it was excellent too. The staff were very friendly... More 

Was this review helpful? Yes 1
dunstable
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Our room had a balcony overlooking the sea and had great views - shame it had a fixed hand shower in a walk-in shower and no bath. Room was cleaned efficiently and all shampoo, water, milk etc. replaced regularly. Reception staff were not the friendliest but were generally efficient. Breakfast was plentiful but the porridge was like wallpaper paste and... More 

Was this review helpful? Yes
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked a year in advance so we could come to Bournemouth for airshow and have a room with sea view and balcony. 24 hours before we were due to stay we got a call from booking agent telling us room was not available so we had to make do with sea view with no balcony. Pretty cheesed off because we'd... More 

Was this review helpful? Yes
Chippenham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We booked to stay for just one night and the hotel was full, so perhaps we got the worst room . . . I'm being kind here, but when we've paid £248 for a double room for 1 night, we do not expect to be given a very dreary, tired room overlooking the back of buildings and no fridge or... More 

Was this review helpful? Yes
isle of wight
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

Just had a fabulous weekend at Bournemouth to watch the airshow. We arrived early and they very kindly allowed us to park the car in the car park until check in. Checked in at 3pm and told we were in rooms 101 and 105, these room are round the back of the hotel situated over the car park, after walking... More 

Was this review helpful? Yes
Ferndown, United Kingdom
Level Contributor
183 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 stars Reviewed 1 week ago

Visited here with a colleague to enquire after an event booking, were dealt with a receptionist who I can only describe as patronising (fake), having been kept waiting for some time we were suggested to go to the sister hotel to speak with someone. Whilst here we noted several filthy tables and staff talking amongst themselves. Surely this is NOT... More 

Was this review helpful? Yes

Travelers are raving about these Bournemouth hotels

Poole, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Four of us dined at the Carlton, most disappointingly it was not a good experience. Two steaks ordered to be served as 'medium' came well done, to which the head waiter merely remarked with a laugh it is "Well, they are not rare"! My Dover sole, at additional cost, was filleted at table then just plonked in a heap on... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Very good(6)
  • Outdoor pool(3)
  • Sea view(3)
Questions? Get answers from hotel staff and past guests. Ask a question

497 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (253)
Viewed
View from room (19)
Viewed
Dining (18)
Viewed
Room/suite (78)
Viewed
Hotel & grounds (25)
Viewed
Bathroom (24)
Viewed
Pool/beach area (14)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (1)
Viewed
Other (72)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (216)
Viewed
Amenities (14)
Viewed
Other (106)
Viewed
Family Room (28)
Viewed
Indoor Pool (3)
Viewed
Outdoor Pool (3)
Viewed
Restaurants and Bars (19)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (16)
Viewed
View from room (2)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
Pool/beach area (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Bournemouth hotels
0.1 mi away
Menzies East Cliff Court Bournemouth
0.2 mi away
The Cumberland Hotel
The Cumberland Hotel
#8 of 76 in Bournemouth
4.5 of 5 stars 2,405 reviews
0.8 mi away
Bournemouth Highcliff Marriott Hotel
Show Prices
Show Prices
Show Prices
0.6 mi away
The Hermitage Hotel Bournemouth
0.9 mi away
BEST WESTERN PLUS The Connaught Hotel
0.2 mi away
The Suncliff Hotel
The Suncliff Hotel
#37 of 76 in Bournemouth
4.0 of 5 stars 1,205 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay