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All 70 Bournemouth hotels

Menzies Carlton Hotel

4.0 of 5 Hotel   |   East Overcliff, Bournemouth BH1 3DN, England
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Ranked #39 of 70 Hotels in Bournemouth
A recent review
3 of 5 stars reviewed 1 week ago
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492 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Internally the hotel is tired and needs some TLC, had a family meal there and was given the wrong menu so this was disappointing as it was the children's menu although our waitress was very good. Beautiful location had a sea view room and the view was perfect. If it receives the TLC it requires this hotel would be a... More

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13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We only stayed one night at this hotel as we were in Bournemouth for a birthday party. The staff at the hotel couldn't have been more helpful and friendly. However I think the hotel looks a bit tired and could do with a bit of refurbishment. They have many facilities, but since we were only there overnight, we can only... More

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Hastings, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Nowhere near as good as it thinks it is. Our family room (king bed and two put-me-ups for the kids, one of which kept collapsing) was so dingy the Addams family would reject it, but it was just within child monitor distance of the dining room so we hung in there. I proved best not to wonder what the bed... More

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The first impression is good as it is located on the cliffs overlooking the beech. However the front auto sliding doors open and close with a dreadful clanking and grinding noise and this never changed over three days, how could such a first impression be left without repair? The reception was inviting and the polite but bored looking receptionist was... More

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Marple, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First room I was offered had 6 pubes on one of the pillows, dirty sheets and the bin hadn't been emptied. Patio area next to the bar was full of old cigarette butt ends. Drinks menus in the bar area were sticky, stained and in a very bad way. Room service didn't disappoint, it took over an hour for my... More

Was this review helpful? Yes 5
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My brother and his wife came to visit us in Bournemouth and stayed at The Carlton for a week in a suite. They had booked 3 more suites for the weekend for his immediate family. This was to celebrate a wedding anniversary. The hotel is in an ideal position on the East Overcliff overlooking the beach and pier. There were... More

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Trowbridge, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here in early September for two nights Positives:- Outdoor pool so warm, lovely to swimming outdoors every day Good room size and view (double with sea view and balcony with table/ chairs and loungers) Good position with access to beach via lift (could be advertised more) Generally good service in restaurant Less good:- Fridge in room didn't work (... More

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Verwood, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Thought we would call in for afternoon tea, Friday 19 September, as somewhere different to try - wish I hadn't. We ordered full afternoon and was asked if we would like our tea whilst waiting. This took about 10 minutes to come then when it arrived pout two cups and the milk was off. Asked for a new cups and... More

Was this review helpful? Yes 2
Bridgend, United Kingdom
16 reviews 16 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

So I stayed at this grand hotel last week. I was with a coach party. I had been looking forward to a holiday in Bournemouth (first time visit) for months and I had looked at some pictures of this hotel before coming. My first impressions of this place was it looked well maintained and certainly what you would expect for... More

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 17, 2014 via mobile

Service terrible starting at front desk, rude, inexperienced staff, positive phone theft, rooms very old and not maintained, a couch so soiled and frayed you would not sit on it, it was to be used as a bed. A cot brought up for an adult was the size a five year old fit nicely but the supporting end frame was... More

Was this review helpful? Yes 2
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Additional Information about Menzies Carlton Hotel

Address: East Overcliff, Bournemouth BH1 3DN, England
Phone Number:
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Menzies Carlton Hotel 4*
Number of rooms: 76
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Also Known As:
Menzies Carlton Bournemouth
Hotel Menzies Carlton
Carlton Hotel Bournemouth

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View from room (16)
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