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All 70 Bournemouth hotels

Wessex Hotel

3.0 of 5 Hotel   |   West Cliff Rd, Bournemouth BH2 5EU, England
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Wessex Hotel
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46%
Ranked #50 of 70 hotels in Bournemouth
A recent review
5 of 5 stars reviewed 2 days ago
Lynne P Bournemouth
  • Overview
  • Reviews (31)
  • Photos (11)
  • Amenities
  • Room tips (8)
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31 people have reviewed this hotel

Traveler rating
    4
    11
    7
    6
    3
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2
11
Solo
0
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
buckinghamshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Worst treatments ever! Dirty filthy rooms. Oil all over the floor. Sheets not cleans oily and smelt of person before. Left in room for 15 mins then they cut treatments down. My mum was left in room wen mask in... Why not do a head massage?! Facial equipment a looked dirty and head band was brown :-/ 20 mins off... More

Was this review helpful? Yes 1
Wessex_Management, Manager at Wessex Hotel, responded to this review

I'm sorry but I do not understand why you are leaving a review for the only way is Wessex on the Wessex hotels tripadvisor page. This salon has no affiliation with the Wessex hotel. More

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We held my dad's 70th birthday here, many of our relatives travelled up from Devon and stayed, all loved their rooms. Function room was also booked, staff really went above and beyond to have room decorated and arranged as we wanted it. Staff were all extremely friendly and polite, and the entire evening went off without a hitch. Would happily... More

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Bristol
1 review
2 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel for 1 night on Saturday 12th July 2014 with my two young daughters. We checked in fine and went up to our room. On entering my first thought was how dirty the carpet was, then further into the room I noticed how stained the walls, headboard and carpet were. This hotel is very old, and... More

Was this review helpful? Yes
Richard B, Manager at Wessex Hotel, responded to this review

I am sorry that you were disapointed by your room. We are undertaking an improvement programme across the Hotel to address deficiencies we have identified. In recognition of this our rates are set to reflect the market position of the property. More

london
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

I was allocated this hotel via a conference website, just a couple of hours in the room was enough. I checked out. Very poor quality room, inadequate furnishings and unsightly bathroom; student visitors running down the corridors playing football and peeling external walls just made it all too much. Very sad.

Was this review helpful? Yes
Richard B, Manager at Wessex Hotel, responded to this review

I am sorry that you felt unable to stay, I would like to think that the Front Desk team would have tried to find you an alternative room more to your liking. Please try us again when we have completed our bedroom refurbishment. More

Chippenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Like the previous reviewer we were at the hotel for our second time on the dancing weekend, reception and bar area are lovely with plenty of comfy seating and a TV for our men to watch the footie while we danced the nights away in the lovely large ballroom. All the staff were very friendly, polite and helpful and the... More

Was this review helpful? Yes 1
Richard B, Manager at Wessex Hotel, responded to this review

Thank you for your positive comments and the report on repair issues. WE have recently expanded our Maintenance team with the aim to respond to issues promptly. More

Spalding, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my second stay at the hotel on a dancing weekend. The reception area looks very smart upon arrival but the rooms could do with a refresh. That said, yes the furniture looked old and shabby but the rooms were clean and well equipped with everything you could need. The bed was comfortable. I shared a room with a... More

Was this review helpful? Yes 1
Richard B, Manager at Wessex Hotel, responded to this review

Thank you for taking the trouble to write such an extensive report. Your comments regarding the room condition is fair and we are lokking forward rectifing such negatives. I will pass on you comments about the staff and thier efforts together with the food quality. More

Maldon
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First the staff. Every member of staff I dealt with was friendly and did their best to help, no complaints here. When you enter the Wessex, the public areas are spacious and acceptably furnished. Check in at reception was very smoothly handled by staff who know how to smile. Now the bedroom, here things begin to change. I am sure... More

Was this review helpful? Yes
Richard B, Manager at Wessex Hotel, responded to this review

I am sorry that you felt your stay was so below standard. We do recognise that improvements are needed. Currently there is a new set of menus being introduced and we have expanded our maintenance team to deal with breakdowns more swiftly. Our aim is to move onto general bedroom refurbishments as soon as possible. More

surrey uk
Contributor
17 reviews 17 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have just come back from The Wessex,the staff were so nice and friendly,Mel in the leisure centre was so lovely and helpful she showed us around and explained the system,there was also another female assistant in the leisure area who was also lovely but we didn't catch her name.They provide pool towels free of charge,you can also join in... More

Was this review helpful? Yes 2
Wessex_Management, Manager at Wessex Hotel, responded to this review

Thank you for your review Dawn S, I am delighted that you enjoyed your stay with us and I will pass on your comments to Mel and Beata in the leisure club. We have just invested in new sun loungers for the out door pool and im glad that you were able to make use of them in the great... More

London, United Kingdom
Top Contributor
50 reviews 50 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Upgraded to a superior room which was more expensive than Premiere Inn and Travel Lodge. Unfortunately, the quality of decor and furnishings was like taking a trip back to the 70's. Room was large, bed was comfortable, Gym needs updated equipment, Pools looked nice, Sauna was good, staff (that I encountered) were all foreign and tried to be helpful. Overall,... More

Was this review helpful? Yes
Wessex_Management, Manager at Wessex Hotel, responded to this review

Thank you for your review Mark F, I would agree that our superior rooms are more expensive than a Premier Inn and Travel lodge even though they are more tired that you would find in these establishments. The reasoning for this is that we include car parking, leisure facilities, wi-fi and breakfast, all of which are usually charged as an... More

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Additional Information about Wessex Hotel

Address: West Cliff Rd, Bournemouth BH2 5EU, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wessex Hotel 3*
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Also Known As:
Wessex Hotel Bournemouth

11 photos of this hotel

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Room/suite (3)

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Pool/beach area (2)
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Hotel & grounds (2)
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Other (2)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#18 On the Beach Hotel in Bournemouth
Hotel Class
Number of rooms
109

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