After just getting back from the hotel this weekend, we were greeted by a new starter at reception she was fantastic and an asset to the company went out her way to do anything for us, the rest of them unhelpful and unbusiness like people who wouldnt go out their way for guests including management. room upon arrival walking in... More

It is a bit of a walk from city centre. The room was acceptable, except that the lights were inadequate for reading. The manager said that was a government requirement for energy savings, but I didn't experience this problem anywhere else. They wouldn't let me check in early but did store my bag until check-in time which was helpful.

The good stuff - location, other amenities nearby, parking on site. Not so good - having a window that doesn't shut properly for a room on a main road is a problem. Throw in the noise generated by other guests returning to the bar and/or standing singing / shouting outside the front of the hotel till gone 5am doesn't help... More

As I strolled through the reception area, my first thought was that it was perfect. When my stay was over this thought hadn’t changed in the slightest. The hotel exudes a warm pleasant atmosphere and the approachable nature of the staff meant I was always greeted with a bright smile, no matter what time of day. Always willing to help... More

The decor in the rooms during our recent stay was very modern and clean. Cannot fault the room for this. Location is ideal for the beach and shops, all within walking distance. Free wifi included and free parking, although I would say there are not enough spaces during peak season. Downside was that, even though their website states all room... More

Our room was on the main road and very noisy. Paintwork and carpet on the stairway was tired looking. The 'fun' started when we asked for an additional pillow and was basically told that if the fourth one wasn't in the room there were no more spare ones, so we had to go without. Then the 'en suite' - what... More

I have just spent the weekend at this hotel with a group of my friends. The great price, lovely location and clean modern deco attracted us here. Having stayed in many budget hotels in my time, this is definitely one of the best and worth every penny spent. The staff were very friendly and accommodating and made our stay very... More

Had great weekend in Bournemouth. We stayed at the West Cliff Inn. Well ran establishment with very helpful and friendly staff. Had no complaints. We were looked after. Modern, clean and comfortable rooms. Would definitely recommend staying here!

I traveled from Pisa to Bournemouth last January to visit friends and they advised me to stay at the West Cliff Inn. I must say it was the best advice I have ever received in my life. The staff at the West Cliff Inn were all very friendly and extremely helpful. I used to get a drink every night before... More