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Cliff House Hotel

Certificate of Excellence
4.0 of 5
Hotel website
13 Belle Vue Road | Southbourne, Bournemouth, England
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1 room 1 adult
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116 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 23, 2015 via mobile

Travelled from Sydney to have a friends reunion prior to the Christmas festivities started. The place was amazing. We booked dinner for a party of 21, the food was excellent and you wouldn't go hungry. Please ensure you order the cheeseboard. I highly recommend this hotel. The staff were so attentive and ensured we had the best time. I'm looking... More 

Helpful?
Thank Tina E
Cliff_house2014, General Manager at Cliff House Hotel, responded to this review

We look forward to welcoming you back. To have travelled just a long way it was our pleasure to have been able to fulfil all your wishes for your Christmas festivities. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 23, 2015 via mobile

I arranged a gathering for 21 friends from all over UK for our annual catchUp...What a great stay from start to finish! Supportive management (Vicky, Tim, Andrew) worked with us to keep it simple but special, letting me add my personal touches to the dinner room. A great package price negotiated for 3course dinner, pre-dinner cocktail, table wine, coffee &... More 

Helpful?
Thank Debbie B
Cliff_house2014, General Manager at Cliff House Hotel, responded to this review

Thank you for your review and comments and delighted that we were able to accommodate all your requirements and make your event so memorable for you all. More 

Cornwall, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 19, 2015

I stayed here for 2 nights in December. The hotel is clean and beautifully decorated and the room very comfortable. There is no charge for parking. The manager is extremely helpful and efficient and the staff were friendly. My only slight niggles were that on the first morning there was a lovely big bowl of chopped fresh fruit on the... More 

Helpful?
Thank Cornish Escapes C
Cliff_house2014, General Manager at Cliff House Hotel, responded to this review

Thank you for your comments and duly noted - we are genaerally complimented on our breakfast offering and are sorry that this was not the case on the occasion of your visit. WE look forward to welcoming you again. More 

Bournemouth, United Kingdom
1 review
4 of 5 stars Reviewed December 17, 2015

Following an excellent organised Christmas dinner for a large party last year a repeat booking was made. This year it was awful. The food was not up to standard and very disappointing. Following a cancellation by my wife due to being in hospital and just being discharged I requested that my wife was looking forward to the lemon cheesecake dessert... More 

Helpful?
Thank graham r
TimSeward13, Owner at Cliff House Hotel, responded to this review

Thank you for your e-mail regarding your Christmas function here at Cliff House Hotel. I am sorry to hear that this year we did not meet your expectations compared to your Christmas dinner in 2014. Upon arrival my General Manager politely was informed that your wife had not been well and only just been discharged from hospital. At the time... More 

Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed November 24, 2015

We were impressed by the friendly and professional demeanour of Vicky the hotel events manager. The subsequent estimate of cost seemed to be good value for money so we agreed a contract. In the run up to the big day that helpful professional manner was maintained and good advice was given to us. It was our dream to give our... More 

Helpful?
Thank Allan R
Cliff_house2014, Owner at Cliff House Hotel, responded to this review

Thank you Mr Roberts for taking the time to review Cliff House and for your generous comments. We were delighted the Wedding was such a great success and enjoyed by all. All the best to your daughter from all the staff here at Cliff House More 

London
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed November 11, 2015

No complaints regarding this boutique hotel, which was comfortable with nice staff and good beds. Unfortunately, the breakfast is a big let down. During our 3 night stay there was only ever one other person in the breakfast room with us, and yet the breakfast was obviously cooked well ahead of time and kept warm. It was on a par... More 

Helpful?
Thank mouldylocks
Cliff_house2014, Owner at Cliff House Hotel, responded to this review

I was very sorry to read your review, delighted that you enjoyed the hotel but very disappointing to read that your breakfast was not up to expectations. We have been highly complimented on our breakfast offering in past reviews especially the cooked option - this will be reviewed with the staff. More 

Banchory, United Kingdom
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 4, 2015

This hotel has newly opened and is lovely. The lounge and bar are lovely and well decorated, the garden is beautiful. The rooms are better than they look on the website, very comfy with Nespresso coffee makers. Breakfast was lovely. Good priced single rooms.

Helpful?
Thank Louloubrs
Cliff_house2014, General Manager at Cliff House Hotel, responded to this review

Thank you for your kind comments we were delighted that everything met your expectations and even exceeded them. We look forward to welcoming you again More 

Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 22, 2015

We stayed at this lovely hotel recently to celebrate my sister's 50th birthday. We were also able to hire the hotel's function room to hold a private party including delicious bowl food options during the evening for our guests. The hotel's boutique theme is modern and stylish throughout including all the bedrooms. All the hotel staff, particularly the bar staff,... More 

Helpful?
Thank Cheryl827837
Cliff_house2014, General Manager at Cliff House Hotel, responded to this review

You are entirely welcome and we were all so delighted that the evening was such a success for you all. We look forward to welcoming you back. More 

carmarthen
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 21, 2015

my husband and I recently spent 2 night at this lovely hotel. It has not been open very long so is immaculate.The deco is very stylish and the staff offer a very personal service. The breakfast was of very high quality with lovely touches such as small pots of locally made jams and yogurt. It was easy to walk along... More 

Helpful?
Thank elliejones
Cliff_house2014, General Manager at Cliff House Hotel, responded to this review

Thank you for your 'Brilliant' review - we strive to make our guests feel very 'at home' and were pleased to read that you had found the atmosphere relaxing. More 

Aylesbury, United Kingdom
2 reviews
5 of 5 stars Reviewed October 19, 2015

We had a fantastic weekend at the Cliff House Hotel. Our bedroom was beautiful and extremely spaces with the extra little touches of tea/coffee/biscuits/water and chocolates. The decor was beautifully done without being stuffy that you felt extremely comfortable. We ate from the bar menu one night where the food was delicious and well presented. All the staff were extremely... More 

Helpful?
Thank 444kippy
Cliff_house2014, General Manager at Cliff House Hotel, responded to this review

Delighted that we were able to accommodate you and your daughter - we find our single room is quite popular. Thank you for your kind comments and we look forward to welcoming you again soon. More 

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