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Premier Inn Bournemouth Westcliffe

Certificate of Excellence
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Poole Road, Bournemouth BH2 5QU, England
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Premier Inn Bournemouth Westcliffe
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Premier Inn Bournemouth Westcliffe
Premier Inn Bournemouth Westcliffe
Premier Inn Bournemouth Westcliffe
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858 reviews from our community

Traveler rating
    425
    276
    105
    33
    19
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285
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kochi (Cochin), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Parking has to be the big issue here. One of the largest Inn's with the least parking possible. Yes, you'll be asked to pay for 24 hours parking, go out for a meal and come back to find no parking. So now you're having to park on a local side road. Obviously, staff aren't bothered because, "it says so and... More 

Was this review helpful? Yes 2
PI_Bournemouth, Manager at Premier Inn Bournemouth Westcliffe, responded to this review

Dear Aljotock, Thank you for taking the time to feedback about your recent stay. We are limited by our location in terms of the parking we can offer. However, we are always open to feedback in terms of how we can do things better, therefore if there is anything we can do improve our parking situation I would be very... More 

Essex, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have stayed in Premier inn many many times and I stayed in this inn before. This time it was a joke from start to finish. for some reason two weeks ago they have decided to take the desk out of the rooms!!how can you work? no place for a lap top or to charge your phones and no mention... More 

Was this review helpful? Yes 2
PI_Bournemouth, Manager at Premier Inn Bournemouth Westcliffe, responded to this review

Dear eddie g, Thank you for taking the time to feedback about your stay. I am sorry you encountered the problems that you did during your stay. We have removed the desks in a small number of our most compact double rooms. This decision was taken following feedback from our that the rooms were too cramped with the desk and... More 

Bristol
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is just like any other Premier Inn, so the rooms are as you would expect. However, the staff are attentive, and the restaurant food is consistently of a good quality. I've stayed here a number of times over a few years now

Was this review helpful? Yes 2
Buckinghamshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed from 11th to 13 April. When we arrived the hotels booking system had gone down and the staff were under a lot of pressure but they managed to get through it with a smile and as quickly as they could. The hotel is a approximately a £5 cab ride to Bournemouth sea front or a 20 minute walk.... More 

Was this review helpful? Yes 1
Shropshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

stayed with all my family for surprise 40th birthday for my brother it was amazing from the time we stepped over front door , excellent friendly staff, amazing food, lovely comfortable clean rooms, breakfast great , only downside was the eggs at breakfast could of been cooked a little bit longer, but thats it, cant wait to book again

Was this review helpful? Yes 1
Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from an Easter break. The PI was lovely and modern with great facilities. The staff were exceptional and made us feel very welcome. Every single member of staff was friendly and polite and made our break even more special. Our waitress Indre, was very efficient and professional on our first nights' stay. We will definitely return... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went to this hotel over the Easter Weekend and found the hotel well situated with quick check in and friendly reception staff. The room was very spacious, clean and comfy. The whole stay was lovely apart from the bar. We went to the bar and was served by a guy called Adam. Very matter of fact, no smile, tapping... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at a Premier Inn before, which was fantastic. Very happy to see that what Premier Inn has to offer is evenly spread countrywide. Lovely customer service as soon as you come in. Room was spotless, which is really important to us. Bed was big and comfortable. Big telly. It's located about a 15 minute walk from the beach, which... More 

Was this review helpful? Yes
PI_Bournemouth, Guest Relations Manager at Premier Inn Bournemouth Westcliffe, responded to this review

Thank you for your review. It is lovely to hear you enjoyed your stay with us. Thank you for all your compliments regarding the hotel and staff and for recommending us, we hope to see you again soon. Kate Wright Guest Relations Manager More 

Swindon, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a lovely stay here. Room clean and warm and very friendly staff. I was impressed by all the staff. No one we came into contact with wasnt friendly and most spoke English. Reception staff were particularly friendly and were very impressed with Indris (I think thats the spelling).particularly when our daughter took ill on the first day. we only... More 

Was this review helpful? Yes
PI_Bournemouth, Guest Relations Manager at Premier Inn Bournemouth Westcliffe, responded to this review

Thank you for your lovely review. I am glad you had such a good time and found our staff friendly, I will pass your comments on to them. It is good to hear you will visit us again. We look forward to seeing you again, hopefully soon. Kate Wright Guest Relations Manager More 

Top Contributor
135 reviews 135 reviews
32 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We had two rooms for an overnight stopover. Both were on the ground floor and were smaller than I've come to expect with Premier Inns. No room in the car park so had to park on a side street about 400 metres away. Not ideal, but no more than a minor irritation. However, the piece de resistance of our short... More 

Was this review helpful? Yes
PI_Bournemouth, Manager at Premier Inn Bournemouth Westcliffe, responded to this review

Dear soul_man_dave, Thank you for taking the time to feedback about your recent stay with us. I am sorry you encountered problems with the cleanliness of your bathroom. We do aim to ensure cleanliness standards are at the highest level at all times in every room but clearly on this occasion we have failed to achieve this. If you ever... More 

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