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All 149 Bournemouth B&Bs / inns

The Grove Hotel

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2 Grove Road, Bournemouth BH1 3AU, England
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  • Reviews (72)
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The Grove Hotel
Ranked #6 of 149 Bournemouth B&B and Inns
Certificate of Excellence 2014
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72 people have reviewed this hotel

Traveler rating
    70
    2
    0
    0
    0
See reviews for
13
35
7
2
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Coventry, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

hi grove hotel is ran by macmillon trust and there is a nurse on hand 24 hours a day. a lovly hotel staff are so helpful and freindly.the rooms are very clean food is very good there is entertaiment sunday and wednesday evenings in the mornings there is a mini bus to take you out and about i have been... More

Was this review helpful? Yes
Brenden h, General Manager at The Grove Hotel, responded to this review

Hi Barry, thank you for the kind review. It was great to see you all again. I’m glad to hear you all had another enjoyable stay with us. We are all looking forwards to seeing you all again soon. From Brenden and the team at the Grove More

Folkestone
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 12, 2014

I first reviewed The Grove last year, and as readers checking the reports can see, it is a dedicated hotel for cancer patients, and those with life threatening illnesses, who can be accompanied. By partners, close family, and careers. My wife and I are presently here at The Grove, for our eighth visit. That says it all, really. One factor... More

Was this review helpful? Yes 2
Brenden h, General Manager at The Grove Hotel, responded to this review

Hi Michael Thank you again for the wonderful review, it’s so nice to hear that you and Maureen continue to enjoy your stays with us at the Grove, and like all of our guests you are part of the Grove family. It’s great to hear our guests appreciate the care and hard work that the staff put in to ensure... More

Dartford Kent UK
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 30, 2014

I want to thank the staff who did their very best to make me feel really welcome and comfortable. The help I received in getting my various bags to my room and back out again was wonderful saving me several trips up and down in the lift. I read the comments about the lift shaft which did enlighten me about... More

Was this review helpful? Yes
Brenden h, General Manager at The Grove Hotel, responded to this review

Hi Scatty Person, thank you for the kind review. I am happy to hear that the staff made you feel very welcome and that you appreciated the hugs on departure. However I’m sorry to hear that you had difficulties with your dining table at first, and I’m glad to hear that this was resolved for you in the end, as... More

Fleet, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 28, 2014

Just a big thank you to the whole team at the Grove for making my mother's and my stay so enjoyable and relaxing. Nothing was too much trouble and everyone was smiling and helpful to us both. Thank you Brendan for leading a happy team and having a great chef too!!. We will be back !

Was this review helpful? Yes 1
Brenden h, General Manager at The Grove Hotel, responded to this review

Hi Stephen, thank you for the great review. I am happy to hear that you and your Mother had an enjoyable and relaxing time with us at the Grove. Yes, I am very lucky to have a great team of staff working at the hotel. Thank you again and we look forward to welcoming you again to in the future.... More

milton Keynes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014 via mobile

The Grove had been highly recommended therefore we decided to have a mini break. It was the best five days we have had In a long time. The room was spotless the staff were always smiling obviously happy to be part of the team. The food well what can one say it was exceptional they should hold onto that chef... More

Was this review helpful? Yes 2
Brenden h, General Manager at The Grove Hotel, responded to this review

Hi Carole Thank you for the fantastic review, well, apart from the tie comments!! He he. It’s great to hear that you and Dave had an enjoyed your stay with us and you appreciated the Hugs. We look forward to welcoming you both again to in the future. Kind regard Brenden and the team More

Milton Keynes, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

The Grove had been highly recommended therefore we decided to have a mini break. It was the best five days we have had In a long time. The room was spotless the staff were always smiling obviously happy to be part of the team. The food well what can one say it was exceptional they should hold onto that chef... More

Was this review helpful? Yes
Brenden h, General Manager at The Grove Hotel, responded to this review

Hi Dave Thank you for the fantastic review, well, apart from the tie comments!! He he. It’s great to hear that you and Carole had an enjoyed your stay with us and you appreciated the Hugs. We look forward to welcoming you both again to in the future. Kind regard Brenden and the team More

Hemel Hempstead, United Kingdom
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 12, 2014

Very comfortable hotel, with highly attentive staff catering for some disadvantaged guests. Food was very good and a selection of meat, fish, or vegetarian option. Special diets can also be catered for. The room that we had was kept very clean but was rather warm and noisy, we had to keep the window open to keep the temperature at a... More

Was this review helpful? Yes
Brenden h, General Manager at The Grove Hotel, responded to this review

Hi Michael Thank you for the kind review. I am happy to hear that you and Julia enjoyed your stay with us, however I was sorry to hear that your room was hot and noisy, so I must apologise for that, and I will look into the matter to see if we can resolve the situation when the weather is... More

Buckinghamshire
2 reviews
5 of 5 stars Reviewed May 24, 2014

We had a lovely one night stay at The Grove while picking parents up from their own one week stay in room 36 at the hotel. We were given the room next door (no 35). Immediately we walked in to the hotel we were greeted with smiles and friendly conversation from the extremely welcoming staff and Brendan the manager. The... More

Was this review helpful? Yes
Brenden h, General Manager at The Grove Hotel, responded to this review

Hi Chris thanks for the great review. I am happy to hear that you both had a great welcome and good experience whilst staying at the Grove even though it was only for one night. And we look forward to welcoming you again to in the future along with your parents. Best regards Brenden and the team More

Hornchurch, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 27, 2014

We arrived to a hug in the carpark and an Easter Bonnet parade with afternoon tea. The atmosphere at The Grove is wonderful, friendly and fun. All the staff introduced themselves to us and couldn't do enough for us during our stay. The Hotel is clean and bright and fantastically situated near the Cliff Lift and a stone's throw from... More

Was this review helpful? Yes 2
Brenden h, General Manager at The Grove Hotel, responded to this review

Thank you for the great review. I am happy to hear that you had great welcome and good experience with us at the Grove. And we look forward to welcoming you again to one of our Easter breaks or another time with us in the future. Best regards Brenden and the team More

Chippenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2014

The welcome at this hotel was excellent, staff couldnt do enough for you. Bedrooms are comfortable and warm, meals are not huge but adequate and good quality. Well situated for town and beach ( 10 min walk). one of cleanest hotels we have ever stayed in.

Was this review helpful? Yes 2
Brenden h, General Manager at The Grove Hotel, responded to this review

Hi John, Thank you for the great review. It’s great to hear that you had a good stay with us at the Grove. And we look forward to welcoming you again in the future. Best regards Brenden and the team. More

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Additional Information about The Grove Hotel

Address: 2 Grove Road, Bournemouth BH1 3AU, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $

19 photos of this hotel

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Official Description (provided by the hotel)
The Grove is a very special place, it is an hotel that provides holidays for people with cancer or life threatening/limiting illnesses nationwide. Guests can come with their families, friends, carers or alone if they wish. Everyone is welcome at The Grove, it has a family atmosphere and guests often become friends of the hotel.It is a newly refurbished hotel owned by Macmillan Caring Locally (formerly Macmillan Cancer Trust) which opened in Bournemouth June 2011. The hotel might be new but the idea and what it provides for guests are not. In 1985 the consultant at the Macmillan Unit Christchurch and the first secretary of the Trust, the late Charles Hall sent some patients for a short respite holiday to a general hotel in nearby Swanage. On their return the positive benefits of that holiday were obvious for all to see, and the patients talked about their experience for weeks after. The effect on these few patients was the inspiration for The Trust to open a specialist hotel which catered exclusively for people with cancer (now including life limiting/threatening). Albany Lodge was purchased and opened for guests in August 1986.The inspiration and philosophy of Albany Lodge is with us still, but has now transferred to The Grove Bournemouth, along with all the staff who worked at Albany Lodge. The staff members have increased, but under the guidance of Brenden Howard and his management team, the same friendly helpful manner, where nothing is too much trouble still exists. The chefs work extremely hard to provide appetising, balanced and nutritional meals which are served in the lovely Garden Restaurant. Guests who have particular dietary needs are met, if known in advance. There is also a qualified nurse on duty 24/7 for advice and support, or to assist in an emergency situation should one arise. ... more   less 
Number of rooms
31

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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