We went on a coach tour by Travelstyle. This is a very basic Hotel even for Travelstyle. The location was great the Hotel is very basic. The food is well below standard. Not a pot of tea in sight. Help yourself from Flasks (disgusting tea and coffee). The owner talks a good game. One evening meal was 4 cheapest sausages... more

norcliffe hotel has been run for the past 8 months by mr.and mrs.suresh kalien.on arrival we were greeted warmly this warmth extended to the end of our 5 day break.we found the hotel to be spotlessly clean,the food was excellent and it was hot,unlike other establishments!the entertainment was very enjoyable my husband particularly enjoyed keith brown formerly of the group... more

I consider our 2 nights stay at the norcliffe hotel was quite enjoyable. We were greeted like an old friend all through our stay. The service was very friendly starting from the booking, as we booked direct by phone. We stayed in room no.1, it has high ceiling which is nice, very clean and quite spacious. The bathroom is basic... more

we have just spent a week at the hotel, and when we arrived we were greeted like a long lost friend, then shown to our room which was on the ground floor due to my Dad being partly disabled, and told of the times of the meals, which was not set in stone. About the food it was great, we... more

I didn't enjoy this stay at all. I couldn't believe it when i saw the hotel compared to the brochure! The pool and gym both look lovely and really modernised, however this is not the case. The pool was grotty and small and had grit in the bottom. The gym was basically on top of the pool, when i say... more

We have never stayed in such an unwelcoming property in all our experiences. Sixteen of us arrived on Friday 31st August and left Sunday 2nd September 2007. Never, ever again. The rooms were damp and very poorly maintained and quite frankly smelt musty. There was a dog barking non-stop in the rear of the property. The two main hotel receptionists,... more

This is our 4th visit to the Norcliffe (4 night xmas break) and have enjoyed every moment of our stay. We find everything to be very satisfactory. The rooms are good size, nice, clean and warm. We spent Xmas at the Norcliffe, full board, with entertainment at a very reasonable rate. It was like home from home. Everybody enjoyed themselves.Owners... more

A group of us were recommended the hotel by a friend and the brochure sent out to us was lovely and the Hotel did us a special rate only on arrival, staff were very unwelcoming, the hotel was untidy and the rooms definitely did not match the description in the brochure. No hairdryer or phone in the room. Mildew on... more