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Hotel class 3.0 of 5
Seafront, Torbay Road, Torbay, Torquay TQ2 6QH, England
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Reviews you can trust

52% Recommend
3.0 of 5 stars 19 reviews
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All (19)
Business (0)
[ Date ] [ Rating ]
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3 of 5 stars
Tigertoc   4 contributions
Sussex
Sep 16, 2009 | Trip type: Friends getaway
2/2 found this review helpful

Stayed one Saturday night for a stag do!!! Great value at £45 for a twin room, would not have wanted to stay any longer. A little dated, room was cleaned to a certain standard if you like spotless then this is not for you.Staff helpful and friendly, reception staff work the bar as well just ring the belll for service.... more

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5 of 5 stars
Delbert33   1 contribution
Bournemouth
Sep 10, 2009 | Trip type: Friends getaway
2/2 found this review helpful

For value for money this Place is excellent! great location very friendly staff and nice room and facilities. more

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3 of 5 stars
carolle1   4 contributions
West Midlands England
Sep 9, 2009 | Trip type: Couples
1/2 found this review helpful

This is the second time we have stayed at this hotel having booked through Travelstyle Holidays (self drive)We stay here because of its enviable position with a wonderful view across Torbay and it is convienient to visit our friend who lives in Goodrington.The first time we stayed we were given a really nice twin room at the front with views... more

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4 of 5 stars
mattmar12   3 contributions
swansea
Sep 8, 2009 | Trip type: Couples
2/2 found this review helpful

we booked through leisuretime for a mystery trip and ended up at the waters edge hotel. i felt it had alot of character and the staff were very helpful. i had requested a low floor room and afterwards realised it would be ok for my wife to go on a higher floor. the staff were accomodating and swaped the room... more

wasnt happy
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1 of 5 stars
liverpoolcoco   1 contribution
liverpool
Sep 3, 2009 | Trip type: Couples
1/2 found this review helpful

1 night was enough didnt want to stay at all. reception & hall ways dirty & smelt musty, bedroom small & grubby. breakfast was ok sea view was good! more

Management response from
Kristy Hutchinson, Owner of Trip Advisor

I would firstly like to apologise for your unpleasant stay. I was really shocked when reading your comments. I would like to inform you that all comments are taken seriously and the issues you raised have been addressed. Can I ask if you informed a member of staff whilst you were staying there. Kind Regards Miss Kristy Hutchinson

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5 of 5 stars
buskercroydon   1 contribution
croydon
Aug 25, 2009 | Trip type: Friends getaway

My friend and i stayed at the Waters Edge hotel from Fri 14th August to Monday 17th August this was arranged through The Coach Holiday co. I have looked through previous reviews on your website but can only speak on our experience the hotel was good the staff we found very helpful and pleasent the food was excellent and plenty... more

Management response from
Kristy Hutchinson, Owner

We would like to thank you for taking the time to write your review. Your comments are really appreciated. We are glad that you enjoyed your stay at Waters Edge Hotel and hope to see you again soon. Regards Kristy Hutchinson Owner of Trip Advisor

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1 of 5 stars
moonstone45   1 contribution
dexter in westcliff
Aug 11, 2009 | Trip type: Family

We were placed in this hotel as part of a package deal with Travelstyle and it was not particularlly cheap. We arrived late due to traffic and were served up the most disgusting meal I have ever seen. The breakfast was equally as bad with the plates still sizzling so hot that one of the children in our group sustained... more

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1 of 5 stars
cheshirewindsor   2 contributions
Windsor
May 31, 2009 | Trip type: Couples

A quiet romantic weekend away culminated in a visit to the police station and a rude member of staff confrontation. Although the doors have keys, apparently the staff are free to enter your room, steal your valuables and if queried, not have to offer any assistance in your enquiries. The room was small, the food was minimal, but I suppose... more

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2 of 5 stars
NattyV1986   2 contributions
West Midlands
May 24, 2009 | Trip type: Couples
2/3 found this review helpful

Reception unmanned 75% of the time, have bell on reception desk to alert staff that you are waiting but staff didnt seem to respond. Outdated decor and musty smell in rooms, visable cobwebs and dust in the room we stayed in. Thick dust round edge of carpet and hairs in the bath and sink on our arrival. Bedding was usual... more

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5 of 5 stars
SheffieldMark   1 contribution
sheffield
May 11, 2009 | Trip type: Solo travel

may i say many thanks to all the staff for a wonderful stay during 4th-8th of may, all the staff were great, the waiting staff in partricular, the bedroom was very clean, the bar and and lounge were very relaxing, and the entertainment on the 7th may (thursday) was great. hope to return again at the end of november more

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Waters Edge Hotel Address

Seafront, Torbay Road, Torbay, Torquay TQ2 6QH, England