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Hotel Richmond

27 Croft Road, Torquay TQ2 5UD, England
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Hotel Richmond
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Ranked #74 of 94 Hotels in Torquay
A recent review
4 of 5 stars reviewed yesterday
kajada Brighouse, United Kingdom
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179 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brighouse, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel in need of a revamp. You can only have dinner if you book it in the morning which you don't always want to do. Breakfast was good but the sausages were not a very good quality. The rooms are basic but clean. The distance from the town is not suitable for people with mobility problems. Best thing about this... More 

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Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for 1 night as part of a group for a Hen Night. Had a sea view room. Deffinalty better than the normal rooms, much bigger, brighter and had a balonany. The hotel itself is in need of a complete make over, its pretty run down. I wouldn't say it was 'dirty' but their were a fair few stains... More 

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wales
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Firstly I agree with the previous reviews saying that the hotel is tired & needs upgrading. However we found the hotel to be just as good service wise as some of the big chains. Staff on reception were welcoming & friendly and we were able to check in a little earlier. The Scottish guy who covered the evening shift was... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Thankfully only stopped for one night and that was too long. Room was filthy. No parking as they have about 6 car parking spaces (which they don't mention). Bed was awful, it sank in the middle. Pillows were dirty. A brown stain was in the bath and the toilet had not been cleaned from rooms previous visitors. Staff were rude... More 

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel from the pictures on the Web page looks good but our. ROOM was clean but bathroom had carpet in it.hasn't the management seen the hotel inspector on channel 5 carpet in the bathroom a big no no also our bedroom had severe water stains on the ceiling if I were to stay here again with my wife. I,d... More 

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Weston super mare
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Well we arrived at hotel Richmond for a two day break a get away on our week off work. Check in was really simple and easy as it was late at night when we got down there.. We were told the hotel was really quite and only about 6 rooms were taken.. Which at this point we wondered why we... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just got back from our stay at the Richmond. I must say the staff at the hotel were really lovely. Nothing was too much trouble. The hotel itself is in need of a little tlc but overall our stay was very good. Nice clean room, brilliant sea view,comfortable bed. I will absolutely stay there again

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Clacton-on-Sea, United Kingdom
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 19, 2015

Everything you want in 1 package. Close to both the beach, harbour and town. Lovely room overlooking the bay with large balcony. Huge room nicely laid out. Could do with a lick of paint but couldn't we all lol. Will definitely stay again this time for longer. Great value for money.

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 19, 2015 via mobile

no where to park, had to park out on the road, I asked for a double room which I expected a room with a double bed but we where welcomed by three beds? the staff where really nice but that's about it, won't be returning.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 2, 2015

The staff at the front desk for when I checked in, and out gave great customer service, better than what you would get at some chain hotels! I think that is the only massive positive I can put down unfortunately. Inadequate parking for a hotel, only a few spaces and not easy to get out of space either. Hotel had... More 

Was this review helpful? Yes 2
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