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Hotel Richmond

27 Croft Road, Torquay TQ2 5UD, England
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1 room 1 guest
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198 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (55)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (10)
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cornwall
2 reviews
3 of 5 stars Reviewed yesterday NEW

Room 10. We asked for a balcony room and this one suited us well. Good lift.Yes a few tins of paint and a bit of spot cleaning or carpet replacement would have made it nicer. It always smelled fresh and clean. The views were good . Breakfast was fine , with pleasant service. If they really did the place up... More 

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Fraddon, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Stayed with friends. Room very basic on the ground floor. Bathroom ceiling needs replacing. Bowing in the middle with a large crack. Complained and was given a free breakfast whoohoo. Could of moved rooms but would of been charged another £70. Totally disgraceful.

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Travelers are raving about these Torquay hotels

warrington
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

my personal opinion of this hotel is that it should be closed and extensively renovated. i think they have got a cheek to keep this operating in this state and taking money from people. there is also a real parking problem at this hotel

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Cardiff, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Very little parking, so much so that I was made to park in a disabled bay (by staff) which I usually never do. Made to pay on arrival which I don't agree with, it feels like it's a grandparents house it's that old fashioned, we were fortunate enough to be given a free upgrade, the sea view made up for... More 

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Hereford
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

If you want the latest fad decor this is not the place for you. If you want a value for money, clean, practical and comfy room with nice hot shower, TV and plenty tea and coffee making facilities well this is your hotel. The service is second to none and I truly felt that I could ask for anything and... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here in July and cost £70 without breakfast ! Complained that it wasn't clean , so they gave us another room for another date . The staff were very nice , we had a room with balcony and breakfast for same price . We had to get someone to help open the balcony doors , dirty balance sheet... More 

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2 reviews
1 of 5 stars Reviewed 1 week ago

Get what ya pay for? Yup in this case very little! Really limited parking 5 spaces if that - of course no mention of that. Needs dragging kicking and screaming into this millenium. Dingy rooms, when you eventually find it from 'through there, turn here, up there directions', massive crack in the bowed ceiling of room 27, windows that are... More 

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Barnsley, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

On arrival after a 6 hr drive to find no Parking spaces advertisement says plenty. Afternoon reception staff unhelpful till I asked for refund ( wished we would have taken this on reflection and gone elsewhere) found us a little lay by Parking but wasn't taking any risks so left my catering equipment at my clients hotel. The whole hotel... More 

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Bexleyheath
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

I had four nights at this hotel. I have to agree with other reviewers. The hotel is very outdated and is desperate need of redecorating both inside and out. The staff, however, were very friendly and helpful. This hotel is totally understaffed as the reception was not staffed at all times. Food excellent. I do not like giving bad reviews... More 

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Cardiff
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for one night in August. It was very reasonably priced for a family room at £99 for the night with a good breakfast and was ideally located just a short walk up the hill from the promenade at Torquay. Those are all the good things that I could say about it. The hotel is very tired and... More 

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