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All 98 Torquay hotels

Hotel Richmond

27 Croft Road, Torquay TQ2 5UD, England
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49%
Ranked #81 of 98 hotels in Torquay
A recent review
5 of 5 stars reviewed 3 days ago
Gerry R Guildford, United Kingdom
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  • Reviews (143)
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143 people have reviewed this hotel

Traveler rating
    26
    44
    37
    19
    17
See reviews for
26
55
13
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Polperrp
Reviewer
5 reviews 5 reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is well located near the main harbour but is in serious need of attention. The rooms were not very clean, hairs in the bath and an unclean toilet being the worst examples. The carpet was worn and the walls were dingy and the bathroom light wasn't working. There were no towels in the room and the staff had... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Guildford, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the richmond hotel twice so far this year with top customer service by friendly staff and everything about this hotel is run very professionally. I had a room with a balcony and a magnificent seaview. I cant fault anything and the meals were brilliant,easily the best hotel i have stayed in at torquay. I cant think of... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Bristol
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed for one night, arrived at 6 pm only to find that the hotel only had nine parking places and they were full, lucky to find one space on road as there's only half a dozen of those nearby. Staff were generally friendly and helpful and the room was good and comfortable, sadly the hotel lift only services one part... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Cardiff, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Jus t returned from a stay in this hotel with my family. if you like brand new then this is not the hotel for you. However if you prefer your hotel s with character then this hotel has that. It is a little tired but the staff more than make up for this. Special mention to Sam and Fernando the... More

Was this review helpful? Yes 1
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Cornwall, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I booked this hotel on line just for 2 nights. Although our room was clean it was very shabby & run down, the sash window was broken & bits of wood were holding it open, where there had once been a curtain pole had not been tidied up big holes showing, the shower was terrible took a long time for... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

rossendale
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

room 18 what a total mess in this day and age there is no excuse to have room like this the ceiling if full of stain marks the bathroom carpet yes carpet smells of urine the toilet is on an angle. we arrived in the evening given the key to room to 18, went back down to reception and was... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Stoke-on-Trent, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

i have a dear friend who has been an absolute star for me during my illness and she has never been to torquay,saw this hotel on the net booked for 3 nights hoping it would be o/k,well the hotell was brilliant lovely room,spotlessly clean,the staff were absolutlly outstanding,the blonde haired lady (yes blonde) was so efficiant,and helpfull,i think she might... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Booked ground floor twin bed room as we are both disabled.To be told no ground floor room available.Were put on 1st floor no lift.also the room was right at other end of building.On opening the door we found the room very shabby with thread bare carpets.On opening the on suite the stench was not nice at all. the surround of... More

Was this review helpful? Yes 1
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Lyme Regis, United Kingdom
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 weeks ago

room very clean and nicely decorated. wonderful views from our room. breakfast ok . bacon a little undercooked. kippers very nice. fantastic friendly staff. A hotel for coach parties not for couples. But we had a very comfortable stay. The hotel could do with a little maintenance work to the balconies.

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For the price we paid, it wasn't bad at all. It's close to town, limited onsite (but plenty of offroad) parking. The furniture, carpets and fittings were worse for wear but otherwise clean. Bathroom reminded me of uni halls! There is wifi but signal is limited to the reception and bar area. Given it's location the hotel does have potential... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

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Additional Information about Hotel Richmond

Address: 27 Croft Road, Torquay TQ2 5UD, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $
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Also Known As:
Richmond Hotel Torquay
Hotel Richmond Torquay, Devon

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Amenities

Free Parking Restaurant
Number of rooms
48

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  • At what time does the pool open each day?

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