We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 98 Torquay hotels

Hotel Richmond

27 Croft Road, Torquay TQ2 5UD, England
Hotel amenities
Save Saved
You added Hotel Richmond to your Saves list
Hotel Richmond
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
50%
Ranked #81 of 98 hotels in Torquay
A recent review
3 of 5 stars reviewed yesterday
oebep Bristol
  • Overview
  • Reviews (141)
  • Photos (24)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (63)
  • Location
  • More
true
Write a Review

141 people have reviewed this hotel

Traveler rating
    25
    44
    37
    18
    17
See reviews for
26
54
12
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • Any
English first
Bristol
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed for one night, arrived at 6 pm only to find that the hotel only had nine parking places and they were full, lucky to find one space on road as there's only half a dozen of those nearby. Staff were generally friendly and helpful and the room was good and comfortable, sadly the hotel lift only services one part... More

Was this review helpful? Yes
Cardiff, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Jus t returned from a stay in this hotel with my family. if you like brand new then this is not the hotel for you. However if you prefer your hotel s with character then this hotel has that. It is a little tired but the staff more than make up for this. Special mention to Sam and Fernando the... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Cornwall, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I booked this hotel on line just for 2 nights. Although our room was clean it was very shabby & run down, the sash window was broken & bits of wood were holding it open, where there had once been a curtain pole had not been tidied up big holes showing, the shower was terrible took a long time for... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

rossendale
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

room 18 what a total mess in this day and age there is no excuse to have room like this the ceiling if full of stain marks the bathroom carpet yes carpet smells of urine the toilet is on an angle. we arrived in the evening given the key to room to 18, went back down to reception and was... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Stoke-on-Trent, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

i have a dear friend who has been an absolute star for me during my illness and she has never been to torquay,saw this hotel on the net booked for 3 nights hoping it would be o/k,well the hotell was brilliant lovely room,spotlessly clean,the staff were absolutlly outstanding,the blonde haired lady (yes blonde) was so efficiant,and helpfull,i think she might... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Booked ground floor twin bed room as we are both disabled.To be told no ground floor room available.Were put on 1st floor no lift.also the room was right at other end of building.On opening the door we found the room very shabby with thread bare carpets.On opening the on suite the stench was not nice at all. the surround of... More

Was this review helpful? Yes 1
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Lyme Regis, United Kingdom
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 weeks ago

room very clean and nicely decorated. wonderful views from our room. breakfast ok . bacon a little undercooked. kippers very nice. fantastic friendly staff. A hotel for coach parties not for couples. But we had a very comfortable stay. The hotel could do with a little maintenance work to the balconies.

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the price we paid, it wasn't bad at all. It's close to town, limited onsite (but plenty of offroad) parking. The furniture, carpets and fittings were worse for wear but otherwise clean. Bathroom reminded me of uni halls! There is wifi but signal is limited to the reception and bar area. Given it's location the hotel does have potential... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Canvey Island, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Although this Hotel needs some TLC the staff make up for its shortfalls. They were helpful, friendly and went the extra mile to make our visit a good one. The meals were excellent, very hot, a good choice and huge portions. If you have mobility problems please mention when booking as the lift does not service all floors. Worth paying... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Tiverton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Arrived to be informed by a "Stroppy" receptionist that there is no parking and no food as restaurant only open week days (this was a Friday??) Shower was "stand up coffin" with tepid water first day/cold the second.Room was noisy at night with drunks passing by. Room was clean but dated would be good description. NO facilities except bar which... More

Was this review helpful? Yes
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More

Owners: What's your side of the story?
If you own or manage Hotel Richmond, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Richmond? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Richmond

Address: 27 Croft Road, Torquay TQ2 5UD, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookingOdigeoWL and Priceline so you can book your Hotel Richmond reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Richmond Hotel Torquay
Hotel Richmond Torquay, Devon

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
View from room (4)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Torquay with
any amenities

Amenities

Free Parking Restaurant
Number of rooms
48

Questions & Answers

Questions? Get answers from Hotel Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer