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Hotel Richmond, Torquay, Devon

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Hotel Richmond

27 Croft Road, Torquay TQ2 5UD, England
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Hotel Richmond
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Ranked #81 of 100 hotels in Torquay
3.5 of 5 stars 87 Reviews
Most recent review
“Dated but good value”
4 of 5 stars Reviewed June 17, 2013
CathyWSM Bristol, United Kingdom
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87 reviews from our community

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Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Dated but good value”
4 of 5 stars Reviewed June 17, 2013 NEW

We stayed here for 2 nights, Fri 14th & sat 15th June 2013. YES - the hotel does need a refurb, and YES it is some what dated, and YES the rooms are too, but it was clean, towels, bedding, bathrooms, communal areas. And the enthusiasm, and friendliness of the staff, especially Kayleigh, who works hard, does a great job,... More

Was this review helpful? Yes
Gemma A, Manager at Hotel Richmond, responded to this review
June 18, 2013

Thank you for taking the time to provide us with your constructive feedback, following your recent stay with us. I was pleased to read your positive comments and have passed these on to Ian and his team who will be pleased to read them. As you correctly say, there are some areas and rooms which need upgrading within the hotel,... More

Durham, United Kingdom
1 review
“George B.County Durham.”
4 of 5 stars Reviewed June 14, 2013 NEW

I speak as i find ,my wife and i have just spent a 5 day coach trip to this hotel ,june 10 -14th,for what we paid this was excellent value for money,food was good ,room spacious ,we had a balcony with sea views ,staff very friendly and helpful,only one downside not enough staff at meal times ,but all meals were... More

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Gemma A, Manager at Hotel Richmond, responded to this review
June 18, 2013

Thank you for your recent review of your stay with us recently. I was pleased to read your positive comments and have passed these on to Ian and his team who will be pleased to read them. Your constructive comments have been taken on board and we certainly hope you will be back to stay with us again at some... More

Bath, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“enjoyable stay”
4 of 5 stars Reviewed May 29, 2013

stayed fri till sunday, room very spacious and big balcony lovely veiw of the bay,staff very pleasant, only down fall tv in room needs updating very small 12inch flatscreen, also cerals were not very nice tell they were a cheap brand also ordered full breakfast before we knew it it was handed to us within seconds could tell the only... More

Was this review helpful? Yes 1
Gemma A, Manager at Hotel Richmond, responded to this review
June 5, 2013

Thank you for taking the time to provide us with your constructive feedback, following your recent stay with us. I really was sorry to hear that whilst you were generally happy with the hotel, you found that the food quality did not meet your expectations on this occasion. Your feedback is extremely important to us and we really do value... More

Bristol, England, United Kingdom
1 review
“Tired, Funny in a way.”
2 of 5 stars Reviewed May 25, 2013

The shower in room 24 rubbish to say the least, my wife did not bother and waited until we got home. We went down for breakfast and both ordered full English with in say 30 seconds it was on the table, now was that just cooked ? I think not. We had a laugh about it all. You get what... More

Was this review helpful? Yes
Andrew P, Hotel Group Operations Manager at Hotel Richmond, responded to this review
May 28, 2013

Many thanks for your recent review. I will discuss the shower problem with my general manager and resolve the problem. The breakfast issue could be tha the watress took ones that had already been prepared for another table just to impress you? Once again many thanks for your comments and I was sorry to read you will not be visiting... More

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“Good value”
4 of 5 stars Reviewed May 19, 2013 via mobile

We stayed at the richmond from 13th till 17th. We enjoyed our stay. Food was lovely with good choice . Service was efficient . Rooms were clean . But a little dated. Televisions in rooms really need updating , 12 inch portables are not good to watch nowadays. But apart from that cannot fault this place , david

Was this review helpful? Yes
Gemma A, Manager at Hotel Richmond, responded to this review
May 20, 2013

Thank you for your constructive feedback, following your stay with us recently. I was pleased to read your positive comments and have passed these on to Ian and his team who will be pleased to read them. We agree that there are some areas and rooms which need upgrading within the hotel, however we pride ourselves on the level of... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“enjoyable stay”
4 of 5 stars Reviewed May 18, 2013

Just stayed at the Richmond for 3 nights - the room was excellent, a beautiful view of the bay from the balcony, clean and freshly decorated. Had breakfast and evening meal and there was a wonderful choice of food. The staff were very friendly and helpful, we would definitely stay at the Richmond again.

Was this review helpful? Yes
Gemma A, Manager at Hotel Richmond, responded to this review
May 20, 2013

Thank you for your recent review of your stay with us recently. I was pleased to read your positive comments and have passed these on to Ian and his team who will be pleased to read them. We certainly hope you will be back to stay with us again at some point in the future. With Kind Regards More

Burnham-On-Sea, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Very friendly and helpful staff”
4 of 5 stars Reviewed May 8, 2013

Good location. We had a double room which was a reasonable size. We didn't eat there so cant say what that was like. Would of been nice to have a tv in the bar or some background music but overall a pleasant stay.

Was this review helpful? Yes
Gemma A, Manager at Hotel Richmond, responded to this review
May 13, 2013

Thank you for your recent review of your stay with us recently. I was pleased to read your constructive comments and have passed these on to Ian and his team who will be pleased to read them. Thank you once again for your custom and we certainly hope you will be back to stay with us again at some point... More

Ebbw Vale, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Great room, nice view”
4 of 5 stars Reviewed May 7, 2013

Having checked out some of the reviews for this Hotel I was a little on the apprehensive side arriving. I was pleasantly surprised, managed to get a parking space ( it was early 10am). On arrival our room wasn't ready, but I didn't expect it to be until 2pm. We were asked to leave our luggage and told it was... More

Was this review helpful? Yes 1
Gemma A, Manager at Hotel Richmond, responded to this review
May 13, 2013

Thank you very much for your recent review of your stay with us. I was pleased to read your positive comments and have passed these on to Ian and his team who will be pleased to read them. We know there are some areas and rooms which need upgrading however we pride ourselves on the level of service provided, which... More

Southern England
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Nice room but lots of niggles”
3 of 5 stars Reviewed April 30, 2013

Other reviewers advised getting a larger room with a sea view if possible and I totally concur with this. My room was clean and pleasant BUT There was no fire notice on the door,contrary to what it said in the - coffee-stained - hotel guide. There was no marmalade for breakfast on Saturday morning - the waitress said it hadn't... More

Was this review helpful? Yes
Gemma A, Manager at Hotel Richmond, responded to this review
May 20, 2013

Thank you for your recent review of your stay with us recently. I was very sorry to read your comments, these have been taken on board and are being investigated with the Management Team at the hotel. We do agree that there are some areas and rooms which need upgrading within the hotel, however we pride ourselves on the level... More

Loughborough, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Quite Happy”
4 of 5 stars Reviewed April 29, 2013

We stayed there for one night last week and although it is a little tired around the edges and not spotlessly clean we were happy. There is a comfortable relaxed atmosphere and the staff were friendly, rooms were a good size with great views and only a short walk from the centre of town. Good value for money.

Was this review helpful? Yes
Gemma A, Manager at Hotel Richmond, responded to this review
April 30, 2013

Thank you for your recent review of your stay with us recently. I was pleased to read your positive comments and have passed these on to Helen and her team who will be pleased to read them. We certainly hope you will be back to stay with us again at some point in the future. With Kind Regards More

 
 
Hotel Richmond
Hotel Richmond
3.5 of 5 stars 87 reviews
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Additional Information about Hotel Richmond

Also Known As:
Richmond Hotel Torquay
Hotel Richmond Torquay, Devon
Address: 27 Croft Road, Torquay TQ2 5UD, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #81 of 100 hotels in Torquay
Price Range: $
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Hotel Richmond
27 Croft Road
Torquay TQ2 5UD
England
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