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The Glenross

4.0 of 5 25 Avenue Road, Torquay TQ2 5LB, England
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Certificate of Excellence 2014
The Glenross
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The Glenross
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12 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Manchester, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the moment we arrived at Glenross we were made to feel extremely welcome by Andy (and Patsy the dog). After we had unloaded our bags (Andy took mine up!) we were provided with a much welcomed pot of tea and delicious homemade cakes by Andy. Our superior room was spotless and had plenty of space, tv, DAB radio, fridge... More

Was this review helpful? Yes
Bury
Contributor
17 reviews 17 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed with Andy and Julian in North Wales several times and now in their new place here in the South West. Commensurate hosts as usual even though they are already knocking they place about and putting their own mark on it. We had a nice large side room with plenty of space, lots of tea/coffee and the nice... More

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Thank you for your review. It's always good to have repeat guests, and the fact that guests from our last place in North Wales make the effort to come and see us in Torquay is very much appreciated. The beds are the same make as our last place which is why you would have found it comfy. We're glad you... More

Telford, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Our first visit to Torquay for 38 years but it will not be that long before our next visit after staying at the Glenross. We were welcomed with a cup of tea and home made brownies by our hosts Andy and Julian on arrival and assisited with our cases to our room. The room was nicely furnished and spotlessly clean,... More

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Dear Phil Thanks for the review. It was very interesting for us to see your photos and hear your stories of how the house looked nearly 40 years ago. We're hoping to see you again a little sooner this time and you'll be able to experience on of our newly renovated rooms. Thanks again. Andy, Julian & Patsy. More

Basingstoke, England, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at this B&B last year when it was owned by another couple. We enjoyed it so much we decided to go again this year, but were a bit apprehensive when we found out, after booking, that it had changed hands. We needn't have worried - Andy and Julian were extremely good hosts, making sure all our needs were... More

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Dear Patricia & Alan We're so glad you enjoyed your stay with us even more than last time. We can't always guarantee the sun will shine on subsequent visits but we do hope to keep getting better each year. We look forward to seeing you again. Kind regards Andy. More

Warwick
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 14, 2014 via mobile

Such a welcoming place, really felt at home. We had a lovely room which over looked a small courtyard garden. Very clean, comfortable and an amazing shower!! Unsurprising slept like a log. Breakfast was prompt delicious and fresh with a wealth of choice. Our hosts were a wonderful pair that made sure we had everything we needed. The homemade touches... More

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Dear reviewer Thank you for your kind comments. We always try and offer what we look for ourselves - a good shower, on site parking, a friendly welcome, fresh milk in the room for tea & coffee, and a comfy bed. We're glad we ticked all the boxes for you on this occasion. Please come back after our refurb when... More

Staffordshire, England
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 10, 2014

This was our first visit to Torquay and our first time staying at The Glenross, I can definitely say this will not be our only visit. We were welcomed with fresh coffee and home made brownies. As this was our first visit we were given lots of useful information about places and restaurants to visit. The bedroom in which we... More

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Hi Ros Thank you for taking the time to review us. We're glad you found our recommendations useful. We don't recommend anywhere we haven't personally visited ourselves. It's a tough job but someone's got to do it! It's good to hear you will be visiting Torquay and the Glenross again very soon. Kind regards. Andy & Julian. More

Glossop, England, United Kingdom
1 review
5 of 5 stars Reviewed September 9, 2014

Just spent 5 days at this lovely B&B looked after by Andy and Julian known to us from our many happy stays with them in their previous 5* guest house in North Wales. Their attention to detail is brilliant, they have thought of everything to make your stay perfect. We were warmly greeted and served with tea and homemade chocolate... More

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Hi Sue It's always great to see repeat guests and particularly to see so many people from our last place in Wales coming to see us to sunny Torquay. We're glad you enjoyed the walk down to the sea front through Torre Abbey gardens and along the picturesque harbour. I agree - Cockington is a lovely village - we enjoy... More

1 review
5 of 5 stars Reviewed September 9, 2014 via mobile

So happy we chose to stay at the Glenross!... We were welcomed by Andy with a well needed cuppa and the best chocolate brownies EVER!... We were shown to our room, although compact had everything we needed and more, impeccably clean and one of the comfiest beds we've slept in... Breakfast was on a whole new level, so much variety... More

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Dear Danni & Marcus Thank you for taking the time to review us. You stayed in our smallest room which are cosier but we do have several other rooms to choose from which all offer more space and comfort - particularly after we've finished our refurbishment when we'll have complete suites available too. The best room rates are always on... More

Shrewsbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

We wanted to break a journey up from Cornwall to Shropshire. This was a great half way point. On arrival we were greeted by both the owners, who are warm and friendly. Our stay was perfect, with a high level of luxuries in our room, including the shower which has been finished to a very high spec, and was defiantly... More

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Hi Dan Thank you for your review. Guests are often shocked by how picturesque Torquay is and how much it has changed in recent years. A lot of local investment continues and there are constantly new restaurants and shops opening up. We're glad you liked the shower and bed in your room. I think you were probably in room 17... More

England, United Kingdom
Top Contributor
54 reviews 54 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 27, 2014

This B&B met all expectations - the owners were lovely, the B&B was clean and the room was very comfortable. On arrival we were given some great recommendations for restaurants before being shown to our room and offered tea and scones -- what a way to start. The room was immaculate - the bed was incredibly comfortable and the bathroom... More

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Hi Stef Thanks for your review. We're glad you enjoyed staying with us. Parking at B&Bs can be difficult in Torquay so it was important to us to buy a place with plenty of off road parking on site. As we're so closely located to Torquay and the attractions, most people walk or get public transport which is good here... More

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Additional Information about The Glenross

Address: 25 Avenue Road, Torquay TQ2 5LB, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Glenross 4*
Number of rooms: 6
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Also Known As:
The Glenross Torquay, Devon

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