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The Glenross

4.0 of 5 25 Avenue Road, Torquay TQ2 5LB, England
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Certificate of Excellence 2014
The Glenross
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The Glenross
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15 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Beaconsfield
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 2, 2014 via mobile

Our stay at the Glenross in Oct 2014 was a joy. From the moment we arrived we were made to feel incredibly welcome, and not like guests. Andy met us and immediately offered us afternoon tea. Andy and Julian were great hosts and their service was impeccable throughout our stay. They had produced a very comprehensive list of things to... More 

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Halesworth, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 1, 2014

Like trishbeer's trip advisor review this was the 3rd time we have chosen our holiday destination because of Andy and Julian. We too saw them on four in a bed and stayed with them twice in Wales. Once in Plas Dinas and once in their self catering cottage at Plas Dinas. From arrival to departure Andy and Julian are the... More 

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Cardiff, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2014

This is the second time I have chosen a holiday destination because of Andy and Julian and I have to say, once again, it was a decision well made! Having seen them on Four in a Bed, I decided to spend a few days at their B & B, Plas Dinas, a couple of years ago. As I had such... More 

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Dear Trish Thanks for your review. We try and pass on our first hand experience of the area in terms of restaurants, tourist attractions etc to help guests make the most of their time in the bay. We're glad you found the information useful and had a great time - and also great weather. We are really excited about the... More 

Manchester, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

From the moment we arrived at Glenross we were made to feel extremely welcome by Andy (and Patsy the dog). After we had unloaded our bags (Andy took mine up!) we were provided with a much welcomed pot of tea and delicious homemade cakes by Andy. Our superior room was spotless and had plenty of space, tv, DAB radio, fridge... More 

Was this review helpful? Yes 1
Andy_at_Glenross, Owner at The Glenross, responded to this review

Hi Thanks for your recommendations, I'm sure other guests will find them a useful addition to our own. Thanks also for the review. We're glad you had a great time and it's always lovely to hear that guests are looking forward to returning. We are very lucky that so many of our guests from the previous place we ran have... More 

Bury
Contributor
17 reviews 17 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 27, 2014

We have stayed with Andy and Julian in North Wales several times and now in their new place here in the South West. Commensurate hosts as usual even though they are already knocking they place about and putting their own mark on it. We had a nice large side room with plenty of space, lots of tea/coffee and the nice... More 

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Thank you for your review. It's always good to have repeat guests, and the fact that guests from our last place in North Wales make the effort to come and see us in Torquay is very much appreciated. The beds are the same make as our last place which is why you would have found it comfy. We're glad you... More 

Telford, United Kingdom
1 review
5 of 5 stars Reviewed September 27, 2014

Our first visit to Torquay for 38 years but it will not be that long before our next visit after staying at the Glenross. We were welcomed with a cup of tea and home made brownies by our hosts Andy and Julian on arrival and assisited with our cases to our room. The room was nicely furnished and spotlessly clean,... More 

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Dear Phil Thanks for the review. It was very interesting for us to see your photos and hear your stories of how the house looked nearly 40 years ago. We're hoping to see you again a little sooner this time and you'll be able to experience on of our newly renovated rooms. Thanks again. Andy, Julian & Patsy. More 

Basingstoke, England, United Kingdom
1 review
5 of 5 stars Reviewed September 27, 2014

We stayed at this B&B last year when it was owned by another couple. We enjoyed it so much we decided to go again this year, but were a bit apprehensive when we found out, after booking, that it had changed hands. We needn't have worried - Andy and Julian were extremely good hosts, making sure all our needs were... More 

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Dear Patricia & Alan We're so glad you enjoyed your stay with us even more than last time. We can't always guarantee the sun will shine on subsequent visits but we do hope to keep getting better each year. We look forward to seeing you again. Kind regards Andy. More 

Warwick
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 14, 2014 via mobile

Such a welcoming place, really felt at home. We had a lovely room which over looked a small courtyard garden. Very clean, comfortable and an amazing shower!! Unsurprising slept like a log. Breakfast was prompt delicious and fresh with a wealth of choice. Our hosts were a wonderful pair that made sure we had everything we needed. The homemade touches... More 

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Dear reviewer Thank you for your kind comments. We always try and offer what we look for ourselves - a good shower, on site parking, a friendly welcome, fresh milk in the room for tea & coffee, and a comfy bed. We're glad we ticked all the boxes for you on this occasion. Please come back after our refurb when... More 

Staffordshire, England
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 10, 2014

This was our first visit to Torquay and our first time staying at The Glenross, I can definitely say this will not be our only visit. We were welcomed with fresh coffee and home made brownies. As this was our first visit we were given lots of useful information about places and restaurants to visit. The bedroom in which we... More 

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Hi Ros Thank you for taking the time to review us. We're glad you found our recommendations useful. We don't recommend anywhere we haven't personally visited ourselves. It's a tough job but someone's got to do it! It's good to hear you will be visiting Torquay and the Glenross again very soon. Kind regards. Andy & Julian. More 

Glossop, England, United Kingdom
1 review
5 of 5 stars Reviewed September 9, 2014

Just spent 5 days at this lovely B&B looked after by Andy and Julian known to us from our many happy stays with them in their previous 5* guest house in North Wales. Their attention to detail is brilliant, they have thought of everything to make your stay perfect. We were warmly greeted and served with tea and homemade chocolate... More 

Was this review helpful? Yes
Andy_at_Glenross, Owner at The Glenross, responded to this review

Hi Sue It's always great to see repeat guests and particularly to see so many people from our last place in Wales coming to see us to sunny Torquay. We're glad you enjoyed the walk down to the sea front through Torre Abbey gardens and along the picturesque harbour. I agree - Cockington is a lovely village - we enjoy... More 

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Additional Information about The Glenross

Address: 25 Avenue Road, Torquay TQ2 5LB, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Glenross 4*
Number of rooms: 6
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Also Known As:
The Glenross Torquay, Devon

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