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All 96 Torquay hotels

Bancourt Hotel

55 - 65 Avenue Road, Torquay TQ2 5LG, England
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Bancourt Hotel
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64%
Ranked #75 of 96 Hotels in Torquay
A recent review
3 of 5 stars reviewed yesterday
tinytrace Swansea, United Kingdom
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140 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chesterfield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed today NEW

evening meal far to late 7pm not finished till 8-15 pm, i was told that is the time take it or leave it, not allowed a cup of tea with evening meal unless purchased at bar, i took a mug of tea down with me nothing said, but looks say it all, it is far to far away from centre,... More

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Swansea, United Kingdom
Top Contributor
160 reviews 160 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed yesterday NEW

Booked here in July and stayed this weekend. We booked wanting a pool only when my partner asked where is the pool did they say it's out of order! No offer of a partial reimbursement and at £60 a night with no breakfast, maybe they should have. Staff were friendly enough. Hotel is about a 20 minute walk from centre.... More

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Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

i stayed there 5 days last week with my parents and aunty and uncle rooms are very nice food decent staff i take my hat of to staff ther was alot of guests last week that was causin promblems when there was no need to they was moaning for sake of moaning they was handed a seat for meal times... More

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Kingston-upon-Hull, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Bancourt Hotel for 5 days I must say I had the most pleasant holiday I could wish for as this was the first time I traveled alone the food was good too I met some lovely people Thank You so much Mrs L Rounding

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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife & I stayed in this hotel in August 2014 whilst on a David Urquhart "Torquay 5 day Superdeal " holiday. We were allocated spacious family room (No.30 ) on 1st. floor which we found acceptable with lots of wardrobe & storage space. Paintwork & décor would benefit though from a bit of freshening up, and carpet cleaned. We... More

Was this review helpful? Yes 1
Manchester, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here and from the start customer service was above and beyond. Menu and food service outstanding..Slightly tired decor but overall outstanding value and fabulous staff.Gardens and outside seating areas lovely.

Was this review helpful? Yes 1
Nottingham, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

i stayed here in this hotel for a week and i have to say the staff are great but the hotel lets its self down this is not a star rated hotel and all decor is outdated if the owners put some time and money then they could achieve a star rating the food i found to be small potions... More

Was this review helpful? Yes 1
Leeds, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've seen a few bad reviews about this hotel, please do not believe them.....This hotel clearly isn't a 5*, but you know that when you book with them. The staff are absolutely fantastic, especially our waitress Nina. Nothing is too much trouble for the staff and as a guest I was made to feel completely at home. The nightly entertainment... More

Was this review helpful? Yes 4
BancourtHotel, Guest Relations Manager at Bancourt Hotel, responded to this review

Thank you for your review about your recent stay, and for your many positive comments. I have displayed this review for the staff to see as it is great to know that our hard work is appreciated by the guests. We look forward to welcoming you back to the hotel in the future. More

Cardiff, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked this last minute for following day. On arrival hotel looked great, really good location,the double room was very old fashioned but lovely & clean. A bit disappointed there was no food opportunity such as dinner or breakfast, no wifi neither.

Was this review helpful? Yes 1
BancourtHotel, Guest Relations Manager at Bancourt Hotel, responded to this review

Thank you for your review on your recent stay, however I am disappointed that the hotel did not meet your expectations. Breakfast and dinner is available on most evenings throughout the summer months, so it is unfortunate that it wasn't available on the night that you stayed. Is is advisable to check with us before booking if you were wanting... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

Found this establishment online with no availability to book, so telephoned to make an enquiry for a particular room . Was advised to call back the following day as the person I was speaking to was the night porter/receptionist who was unsure. Called as asked & was told they were fully booked but they would call me back should the... More

Was this review helpful? Yes 1
BancourtHotel, Guest Relations Manager at Bancourt Hotel, responded to this review

I am shocked that you have left this review about your recent stay at the Bancourt Hotel. It was due to unfortunate reasons that the room you requested was not available for you during your stay, which we apologised for, and were given another suitable room. You left us a note on departure to ‘Thank us for the nice surprise,... More

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Additional Information about Bancourt Hotel

Address: 55 - 65 Avenue Road, Torquay TQ2 5LG, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $
Number of rooms: 52
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Also Known As:
Bancourt Hotel Torquay, Devon

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