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The Richwood

Hotel website
20, Newton Road, Torquay TQ2 5BZ, England
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The Richwood
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The Richwood
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177 reviews from our community

Traveler rating
    92
    39
    16
    19
    11
See reviews for
25
97
3
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Shropshire
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just got back from a 4 night stay at The Richwood Hotel.. The ladies gave us a very warm welcome .. We stayed in room 16 which is one of the premier rooms and is larger than the standard rooms. The bed was really comfortable..didn't even have to use my own pillow that I always pack in case... More 

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Bristol UK
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel was easy to find ( Blue in colour), Clean with no nasty smells, Our room was a standard room, Well decorated, The bed linen was fresh and the matrices supporting but not hard. Breakfast was fresh and filling, I paid extra (£5) and had (a full English) it set me up for the day. Sadie and Veronica who... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at the Richwood for three nights. The accommodation was very clean and tidy. The breakfast was very well presented and it tasted good too! Evening meals were also available. Our room had just been freshly decorated, this provided a very good aspect of the en suite and general décor. Our bed was very comfortable, essential... More 

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richwoodtorquay, Owner at The Richwood, responded to this review

Thank you for the glowing review... you were the perfect guests and we look forward to being able to greet you here again. More 

Truro, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked through Hotels.com. Advertised as having free Wi-Fi with breakfast included. Very small room at the front of the house. No hanging space for long coats or dresses. No hooks on the back of the door for wet coats. We did not expect the pool to be open so that was fine. Room was basic but very clean and the... More 

Was this review helpful? Yes 1
richwoodtorquay, Manager at The Richwood, responded to this review

The Richwood is clean and well-kept; we offer basic, comfortable, clean, very reasonably priced 3* B&B accommodation and enjoy offering hospitality to people who appreciate old buildings and a warm welcome. We are sorry that this couple were not happy with their stay. On Expdeia/Hotel.com webpage it does state in the information that a cooked breakfast is supplementary at the... More 

Halesowen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 17, 2014 via mobile

We stayed in an extremely small room where the on suite shower was very covered in black mould. The room felt damp and did smell damp. Hosts were welcoming but the decoration is in urgent need of updating.

Was this review helpful? Yes 3
richwoodtorquay, Owner at The Richwood, responded to this review

If this indeed is a bona-fida review, I wish to say to Julia that exaggerations are unnecessary and very damaging to a small business. The photo of the corner of the old shower tray is correct (mia culpa), but has now, already, been ripped out; the second photo is obviously from somewhere BUT CERTAINLY NOT FROM ONE OF OUR EN-SUITES.... More 

Lichfield, United Kingdom
1 review
5 of 5 stars Reviewed December 17, 2014

A repeat visit for two nights late September and received again a friendly and warm welcome. The room was tastefully decorated with more than adequate facilities. ideally situated for a short walk into town.

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richwoodtorquay, Owner at The Richwood, responded to this review

Thank you Dave, it was great seeing you again and we look forward to the next time! More 

Plymouth, England, United Kingdom
1 review
5 of 5 stars Reviewed December 15, 2014

from the moment my mother and i arrived we were made to feel very welcome food was very tasty and breakfast set you up for the day the hotel was very clean saida and veronica were excellent hosts.thank you both maggie and mum

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you! We enjoyed meeting you and look forward to the next time! More 

Poole, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2014

We stayed at the Richwood for two nights, the owners were friendly & helpful. Our room was adequate & clean. Good atmosphere at breakfast. Good position, we walked into town & to the beach so no need to pay for parking & no clock watching! Great relaxing break. Carol R.

Was this review helpful? Yes 1
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you for your review and we look forward to the next time! More 

Bristol, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2014

had a great stay nothing to much trouble for saida & veronica food in the Beirut bistro was excellent and not to expensive rooms were clean thanks for a lovely stay anyone should try this hotel for w/end

Was this review helpful? Yes 1
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you for your fair review, great having you here! More 

1 review
4 of 5 stars Reviewed December 7, 2014

We had spent a few days in North Devon and thought it would make a good end to the break to spend the rest of the week in South Devon. What weather, Sunday in November was like a summers day. The hotel is well situated to walk into town and onto the beach. We arrived and booked in and then... More 

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richwoodtorquay, Owner at The Richwood, responded to this review

Thank you Pauline for your review. We are happy that you content and comfortable during your stay and hope to see you again. More 

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