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The Richwood

Hotel website
20, Newton Road, Torquay TQ2 5BZ, England
Best prices for: 1 room 1 guest
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The Richwood
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The Richwood
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190 reviews from our community

Traveler rating
    98
    43
    16
    20
    13
See reviews for
26
109
3
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sutton Coldfield, West Midlands,England.
Contributor
16 reviews 16 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is our second visit to this hotel and we consider it to be great value for money. We were given a very warm welcome and thoroughly enjoyed our stay. If you are thinking of booking to stay at this hotel take time to read up on what is chargeable and what is included, that way you won't be disappointed... More 

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Swanage Dorset England
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I enjoyed a very relaxing 3 night stay. The hosts made us feel very welcome and was excellent value for money via a Groupon deal. It included a continental breakfast and my husband paid a little extra for a cooked breakfast. The room had everything you wanted and was very clean. There was free parking either on... More 

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you for your review, we are happy that you enjoyed your stay. More 

Redditch, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

My husband and I enjoyed a 3 night break at the Richwood Hotel from 19 to 22 May. The room, although small, was clean and comfortable. The distance from the town was approximately a 10 minute walk which we found most enjoyable. The hosts were both affable and welcoming. All in all a most enjoyable stay.

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

We are happy that you enjoyed your short break at the Richwood. More 

Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We tried to book via a Groupon voucher (it was a gift) but all the rooms (for a mid week stay!) appeared to be full, Veronica Pickles (one of the owners) advised that other rooms were available at a further cost. This cost then increased from the original amount quoted. Because of Veronica's rude attitude to both myself and my... More 

Was this review helpful? Yes 14
richwoodtorquay, Owner at The Richwood, responded to this review

When I read this “review” I feel sick and so very, very angry. Firstly, we did not exchange one word with “Blue Velvet” on the 22nd of May. She was silent throughout the whole charade. This woman’s partner booked the room with us in September 2014, using a Groupon voucher. He received a confirmation from us stating that they were... More 

Stoke-on-Trent, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We recently stayed here 3 nights on a Groupon and fourth paid extra , we also upgraded our room ! In total £229 just under £60 per night ! The room was very small and in need of up dating with a very small en suite ! I was disappointed that towels were not changed every day unless you paid... More 

Was this review helpful? Yes 2
richwoodtorquay, Owner at The Richwood, responded to this review

We are sorry that Jenny was unhappy with herstay; she obviously does not appreciate Victorian buildings and expected 5* care for a 3* price! We don't change towels daily, we are NOT a 5* hotel with 5* prices. Have you ever watched the hotel inspector? Well, Alex Polizzi has said many times, that complementary services should not be overdone, they... More 

Swindon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband, myself and our small dog stayed at the Richwood for 2 nights, last weekend 15 and 16 May. We thoroughly enjoyed our stay. We didn't eat in the hotel as we had other plans but the restaurant looked clean and tidy. The harbour is a 15-20 minute walk away but if you don't like walking there is a... More 

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you Nikki for your review. It was a pleasure meeting you and your husband, we are happy that you enjoyed your stay. I am sorry we did not have more time with you! Hope to see you again. More 

Stourbridge, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

supposed to be dog friendly,,,, as soon as we pulled up we was welcomed by owners dog running into the restaurant area barking at us throw window,,,,, then we had to find our own room in the basement which you can only ACCESS from a steep stair case the side of hotel,,,, the room was very cold and damp,,,,, and... More 

Was this review helpful? Yes 4
richwoodtorquay, Owner at The Richwood, responded to this review

I am absolutly amazed and offended by this review. This young man stayed with his mother and her dog in our pet friendly premiere twin room for four nights. Guests with pets access their rooms through a separate entrance as many people do not like dogs... Their room was serviced daily. We do not allow guests to bring their dogs... More 

Gloucester, UK
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a lovely relaxing break at The Richwood, the cooked breakfast is just the thing to set you up for the day, the rooms and communal areas are lovely and clean, the lounge and games room are relaxing an spacious, the hotel has outside areas set aside for smokers and the pool area and spa look amazing although they... More 

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richwoodtorquay, Owner at The Richwood, responded to this review

We are so happy that you enjoyed the Richwood! t We hope to see you again! More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although there was a mix up, on our part, for the reservation, nothing was a problem for this lovely couple running the B&B. They made us very welcome from the moment we entered. Our room was spacious, clean and comfortable. We had a cooked breakfast each morning which was lovely. Hot and freshly cooked. We stayed in one evening for... More 

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you for your glowing review. You were the perfect guests and we enjoyed your stay too! More 

Pinner, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very welcoming and helpful owners Veronica and Saida. Room was very clean and well decorated. Bathroom was small but good condition. Breakfast was cereal and toast with orange juice and tea or coffee. The property is well located. It is very close to the station and was within walking distance of the sea too. Parking was no problem too as... More 

Was this review helpful? Yes 1
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you for you very fair review - we are very happy that you enjoyed your stay. More 

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