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The Richwood

2.5 of 5 20, Newton Road, Torquay TQ2 5BZ, England
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The Richwood
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The Richwood
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156 reviews from our community

Traveler rating
    81
    36
    14
    15
    10
See reviews for
22
85
3
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • All months
    (156)
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    (32)
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    (55)
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    (54)
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    (15)
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cornwall
2 reviews
2 of 5 stars Reviewed yesterday NEW

stayed in sept and certainly did not love them, i think hate is a bit strong but not a good way to advertise your business you either love us or hate us. on a diff note with a little more thought and given just a little extra ie cooked breakfast included and extra tea and coffee this could be a... More

Was this review helpful? Yes
Poole, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

We just came back from our trip to Torquay and have definitely enjoyed our stay. We were greeted immediately by a very lovely friendly lady (Saida), she got us sorted straight away. We settled in less than 10 minutes and hit the town. Our room was a standard double. Although a bit small for my taste, we were very pleased... More

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you for your review, we are happy that you enjoyed your stay! Great meeting both, hope to see you again! More

Bristol
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Pointing out this is a toned-down report, as initial report was deemed by TripAdvisor to be against their policy.... Hotel is not friendly even for dogs as advertised. Room was basic; bathroom floor lacked a good clean. Noisy, first night kept up until 02:30 by room neighbour watching TV and talking.... Do not ask for any extra tea or milk... More

Was this review helpful? Yes 4
richwoodtorquay, Owner at The Richwood, responded to this review

I would like to keep this reply short, but this man’s words truly need addressing… and the best way is to post the email sent to him immediately after his departure. Something we found later after this man left:... dog poop all over the terrace... we could have charged him for this, too... Sent Wed 10.9.14, 10.48: Dear DJB I... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Myself and my partner stayed here for 3 nights after purchasing a Groupon deal. We found the owners to be exceedingly warm and welcoming and offered an extremely attentive breakfast service. They were on hand to answer all questions and made you instantly feel at home. The room was small, and the decor could do with an update but this... More

Was this review helpful? Yes 2
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you Emily, for your fair and good review. We were very happy to meet you both and that you enjoyed your stay. More

Northampton, United Kingdom
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I purchased 3 night B & B through Amazon. The hotel was clean and the hosts very pleasant. The room was VERY SMALL Room no. 18. The toilet lid would not stay up for a man to have a pee !!!. The basin plug would not hold water.!!! It was not a double room by any sense of the word.... More

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you, Buster, for your review and for informing us about the problem with the sink and the toilet. Your standard double room has been used by many many guests as a double with no complaints up to now; yes it is small but comfortable and has everything one needs in a standard room; you could have upgraded to a... More

Hinckley, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Richmond because it was Dog friendly. The room we had was at the quiet back of the hotel as not all guess like dogs and we had our own exit and entrance. We had a nice 2 night stay and the room and bed were comfortable. Joint owners Veronica and Cider (not correct spelling) were very... More

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you for the review, we are glad you enjoyed your stay. More

Bristol, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stay in this hotel with my wife for 2 nights. The hosts were very attentive,could not do enough for you, Room was very clean,Food was excellent overall the hotel was clean and tidy and very accomedating

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you Gary, we loved having you here! More

Carmarthenshire, United Kingdom
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed an a Grupon the owners was charge extra for breakfast and one room our frands stayed had smell of damp and ask To change room they told that it was full but it was not The place wos clean and the lights is on a timer and goes out to cwik if you are an oap

Was this review helpful? Yes 7
richwoodtorquay, Owner at The Richwood, responded to this review

When these people left the Richwood they were all smiles, saying how much they enjoyed their stay… !!! The Richwood serves a basic English Breakfast; cooked breakfast is available, a la carte. We can prove that the Richwood was fully booked when they stayed, we could not offer their “frands” another room. Simple… Well, I’ve said it before and I’ll... More

Bristol, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For a central place to stay while visiting this part of Devon you just cannot go wrong with staying at The Richwood. Before i give my review please remember this is a Bed & Breakfast so do not expect hotel service. On arrival we were met by one of the owners who showed us around & gave us all the... More

Was this review helpful? Yes 1
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you Trevor, for your kind words. We also do not pretend to be the Ritz, we are basic, clean, comfortable and reasonably priced! You were very welcome and we enjoyed having you here. More

Devon, UK
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On the plus side, the owner was very friendly and helpful and we had extremely good value for money. The breakfast is basic but we knew it would be so no problem there. On the minus side (and nitpicking) we found an empty toilet roll on the floor when we went in. The sink was cracked and the shower was... More

Was this review helpful? Yes 3
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you for your review and for the constructive criticism. We are sorry that there were some, for you, negative points. We are in the process of refurbishing the bathrooms in the small standard rooms . The shower unit in the room you stayed in is not the newest, but it is clean, and it functions. Apropos the complementary beverages,... More

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Additional Information about The Richwood

Address: 20, Newton Road, Torquay TQ2 5BZ, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Richwood 2.5*
Number of rooms: 12
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Also Known As:
Richwood Hotel Torquay
The Richwood Torquay, Devon

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