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The Richwood

Hotel website
20, Newton Road, Torquay TQ2 5BZ, England
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The Richwood
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197 Reviews from our TripAdvisor Community

Traveler rating
    103
    44
    16
    21
    13
See reviews for
28
113
4
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
    (197)
  • Mar-May only
    (49)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (22)
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Portsmouth, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed 6 nights on a Groupon deal. The hotel was clean and extensive renovations have been undertake, Saida and Veronica are friendly and helpful and go out of their way to make your stay as comfortable as possible. Our room, although small, was clean and well decorated with a flat screen TV and en suite bathroom with a walk... More 

Was this review helpful? Yes
Leeds, United Kingdom
4 of 5 stars Reviewed 2 days ago NEW

Holiday was booked by a Groupon deal for two nights with breakfast (end of June). Veronica and Saida took a very personal approach and welcomed us to their hotel. Hotel itself was very well presented and met all our expectations - clean, tidy and newly renovated. Breakfast was simple (cereals, toasts and coffee + hot choices from the menu provided)... More 

Was this review helpful? Yes
Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

I found the owners of this hotel. Verona and Saida lovely hosts even finding an extra room for my son and his family at the last minute. The rooms were very comfortable and clean. The breakfast was very nice and freshly cooked for a small fee. You could just have cereal and toast which is in the price of the... More 

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you Janice, we are happy that you were comfortable and enjoyed your stay. More 

1 review
5 of 5 stars Reviewed 1 week ago

A wonderful place to stay. Both owners went out of their way to make me feel welcome and nothing was to much trouble for them. Room was clean and coffee making facilities topped up daily in room. Pool and Spa area very clean and tidy a pleasant place to spend a quite afternoon. A very pleasant place and walking distance... More 

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

Thanks Julie! We are looking forward to your return! More 

Portsmouth, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

My husband and I stayed for three nights in early June, the room was very small and had a musty smell when you opened the door, it was also in need of updating. The breakfast was very basic with an extra charge for anything cooked and there were additional charges if you wanted clean towels or bed linen sooner than... More 

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

We are sorry that you were not happy at the Richwood. You were here on a voucher deal... you are surely aware that budget prices and five star amenities are very difficult to correlate; everything, in the end, costs someone something! And, just to set things straight, our rooms have been recently renovated and updated. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My partner,myself & our two small children enjoyed a three night stay here at the end of May.We arrived quite late as we'd had car trouble on our journey!We were welcomed by Veronica & Saida & Sheba!Then shown to our room to settle in.They gave us directions to town(we were too late for the restaurant).The room was very nice,my eldest... More 

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

We are really happy that you were comfortable with us and enjoyed your stay. More 

Reading, England, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Date of stay 28 May 2015 Location excellent                     Cleanliness           Excellent             Facilities         excellent     Service / Staff   Excellent Would you recommend this property to other travellers?             Yes Comments about this property both hosts are very welcoming, and couldn't be more helpful if they tried, very conscientious. The hotel is thoroughly clean and refreshingly decorated. the breakfasts are very tasty - scrambled egg recommended.... More 

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you Emski, looking forward to seeing you again! More 

Sutton Coldfield, West Midlands,England.
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is our second visit to this hotel and we consider it to be great value for money. We were given a very warm welcome and thoroughly enjoyed our stay. If you are thinking of booking to stay at this hotel take time to read up on what is chargeable and what is included, that way you won't be disappointed... More 

Was this review helpful? Yes 1
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you Davy boy, for your fair review. I remember when you booked how happy you were at our tariff for a three night stay on our three for two offer; I am glad you took the time to look at what we offer within that tariff; as you say - what is included and what is chargeable - and... More 

Swanage Dorset England
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 25, 2015

My husband and I enjoyed a very relaxing 3 night stay. The hosts made us feel very welcome and was excellent value for money via a Groupon deal. It included a continental breakfast and my husband paid a little extra for a cooked breakfast. The room had everything you wanted and was very clean. There was free parking either on... More 

Was this review helpful? Yes 1
richwoodtorquay, Owner at The Richwood, responded to this review

Thank you for your review, we are happy that you enjoyed your stay. More 

Redditch, United Kingdom
2 reviews
4 of 5 stars Reviewed May 25, 2015

My husband and I enjoyed a 3 night break at the Richwood Hotel from 19 to 22 May. The room, although small, was clean and comfortable. The distance from the town was approximately a 10 minute walk which we found most enjoyable. The hosts were both affable and welcoming. All in all a most enjoyable stay.

Was this review helpful? Yes
richwoodtorquay, Owner at The Richwood, responded to this review

We are happy that you enjoyed your short break at the Richwood. More 

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