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Grosvenor Hotel Torquay

Belgrave Road, Torquay TQ2 5HG, England
Hotel amenities
Grosvenor Hotel Torquay
Best prices for: 1 room 1 guest
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Ranked #44 of 94 Hotels in Torquay
A recent review
5 of 5 stars reviewed 2 days ago
robert20132015 Exeter, United Kingdom
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706 reviews from our community

Traveler rating
    270
    247
    91
    50
    48
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126
325
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Exeter, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the Grosvenor Hotel, Torquay for only one night, but we had a fantasic stay. We were greeted by a very friendly, helpful receptionist. When we got to our room, we had a bottle of bubbly and chocolate covered strawberries, as we were celebrating our 23rd Wedding anniversary. The gardens, swimming pool and all the... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for 2 nights and after hearing mixed reviews I was apprehensive about it to say the least. When we arrived we were greeted by a wonderfully helpful and cheerful guy on reception who remained this way throughout out stay. The staff were all polite and helpful which really made for a nice stay despite the fact that the... More 

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Top Contributor
131 reviews 131 reviews
11 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here as a family in 2013 for 2 nights and didn't have a single issue, we did spend most of our days out and about but even so the staff were very friendly and the drinks not over expensive and I even had a decent nights sleep which is rare for me, they seemed to have everything spot... More 

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Banbury
Contributor
11 reviews 11 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have recently returned from a 3 night break which we thoroughly enjoyed. We have stayed in Richardson hotels before and were not disappointed. Our room had been refurbished; it was spacious and comfortable with plenty of storage and a well appointed bathroom. The room looked out over the garden and pool area and although there was a christening and... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed at the Grosvenor Hotel Torquay on Friday and Saturday 8th-9th May 2015 this recently aquired Richardson Group Hotel is work in progress, still some redecoration required but the staff and the quality of the food served is second to none. The hotel is situated within a short walking distance from the sea front and a... More 

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Redhill, United Kingdom
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

Hi Guys, I stayed here and overall it's not to bad. The hotel interior and rooms need modernising, especially the reception area. The guy on reception when I checked in was superb, great customer focus and very helpful. There are some nice touches in the rooms, such as bottled water, nice tea/coffee making facilities etc. For you ladies and even... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I've worked in hotels for many years and this one could be so much better but for a little investment, the location is great very close to the sea front and a nice stroll to the harbour. the rooms are a decent size it has a pool, gym and sauna all nice but it is so tatty. The same staff... More 

Was this review helpful? Yes 1
UK
Top Contributor
52 reviews 52 reviews
47 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Room 8 – small -unusually shaped & not very warm. It overlooked busy road so was noisy esp, during night ,& could do with some updating eg. Wallpaper hanging off wall, cracks in walls & ceilings, Washbasin – anyone using it in bathroom would be hit by door opening. Staff very friendly & helpful especially as it was an organised... More 

Was this review helpful? Yes 1
Paignton, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This last weekend we held a leaving party for a dear friend and colleague at the Grosvenor. I originally choose the venue to host our event due to the professional way Justin and Ben who are involved in the entertainment side of the business were both willing to work with us and their flexible approach in all planning details. I... More 

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Ipswich, United Kingdom
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a long weekend anniversary break without the kids. Hotel seems to be undergoing some refurbishment. No evidence of work going on at the moment, but our room seemed to be recently painted, with what seemed to be a new bed, but the other furniture was a bit tired and the room lacked some personality i.e. there were... More 

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Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Megan0567, Thank you so much for taking the time to review your stay with us. All of our guest rooms have been newly renovated although some rooms do have original furniture in them. This was intentionally done to keep the character and charm of the hotel. I am so pleased that you enjoyed your meals here. We have recently... More 

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Amenities