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Grosvenor Hotel Torquay

3.0 of 5 Belgrave Road, Torquay TQ2 5HG, England
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Grosvenor Hotel Torquay
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Grosvenor Hotel Torquay
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583 reviews from our community

Traveler rating
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    71
    45
    47
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108
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed in Torquay for two nights, to celebrate her birthday. I chose the Grosvenor over other, more expensive venues mainly because of the favourable Tripadvisor reviews and overall we were very happy with the decision. It started badly because the phone call we had made weeks earlier to prepare for our stay was totally ignored. But... More

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Newcastle-under-Lyme, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for 1 night on Saturday 15th November. We arrived at around 10:45am and parked the car in the hotel car park with no problems Went into reception to ask if it was OK to leave the car there all day and the receptionist (Elaine) was so professional,friendly and helpful and said she would get our room ready... More

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Birmingham, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

I stayed here with my girlfriend from Friday 14th November for two nights. Upon arrival there were no car parking spaces in the small car park at the front of the hotel. I asked at reception where i could park as when booking, one of the main reasons was the provision of parking facilities. i was informed that the main... More

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Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a 4 night Turkey and tinsel break at The Grosvenor in Torquay. We can't praise this Hotel enough. From our arrival to our departure the staff of this hotel were the best we have ever experienced. Rooms great.... food excellent......service second to none..... entertainment really good. Special mention for the waiting staff and to Ben.... More

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Helston, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fab time at the hotel, lovely room, lovely staff, good entertainment with a personal touch, nice breakfast, would go again, worth a try, also try the Keith's American diner next door, great burgers & really good prices

Was this review helpful? Yes 1
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear cathryn a, Thank you so much for taking the time to review your stay with us. I am so pleased that you enjoyed your time here with us. I'm happy to see you enjoyed our American Diner. All items served here are home made and cooked freshly to order. We do hope that you will be coming back to... More

tadley
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

my husband and i have just had a weekend away at the grosvenor it was a lovely stay our room was large and airy the food was plentiful sausage at breakfast was gorgeous you could see it needed a little tlc in places but it is an old building . the staff were very friendly especially ben who juggled the... More

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Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear dianelesley, Thank you so much for taking the time to review your stay with us. I am so pleased that you had a lovely weekend stay and I am very glad that all the staff helped you during your time here. We pride ourselves on being a friendly hotel and it's great to hear comments like yours. I do... More

UK
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I booked six rooms at the hotel to celebrate a family birthday. We had a really good time. The outside appearance of the hotel was not that great and it was in need of a lick or two of paint but when we were in the hotel we were pleasantly surprised. The rooms were all very nice,... More

Was this review helpful? Yes 1
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Bill054, Thank you so much for taking the time to review your stay with us. I am extremely pleased to read that you all had an enjoyable stay with us. We have been working really hard to improve our standards and bring The Grosvenor up to a good quality Richardson Hotel. We do acknowledge that there are still some... More

UK
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was one of the best hotels we have stayed in England. All the staff were friendly, nothing too much trouble. The Hotel is just having some make over which started after we arrived. The room we had was large and bed very comfortable. We had the 3 course evening meal and the food and choice were very good and... More

Was this review helpful? Yes 1
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear CouplesUk, Thank you so much for taking the time to review your recent stay with us. I am so pleased that you enjoyed you time here. Room 3 is a beautiful room with lovely sea views from one side and our sweeping gardens from another. I'm glad you enjoyed your 3 course meal. Our new kitchen team work very... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

To all the wonderfull staff.we cant thank you all for the wonderfull welcombe you gave us and our friends.Lucy.Elaine.and every one was so helpfull.room 14 is excellent. Large and beautiful. Plus our friends room 4 was also excellent. The food was wonderfull.and staff was very helpfull and could not do enough for us all.it was our friends surprise visit.we have... More

Was this review helpful? Yes 1
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Pam V Thank you so much for your lovely review. As always, it is an absolute pleasure to welcome you here and we are counting down to your next visit. I am sure we will live up to - if not exceed your expectations and all the team are looking forward to seeing you again very soon. Kind Regards... More

Leicester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Small grubby room with an uncomfortable bed. The evening meal was the worst food we have ever been served. The stir fry vegetable main course was a quarter of a fried onion one tiny slice of pepper and 6 green beans. Having been invited to book a table there was none available at the booked time. We ate in the... More

Was this review helpful? Yes 2
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear jaundiced, Thank you for taking the time to review your holiday. I will respond, but need to re-check that if was actually The Grosvenor Hotel in Torquay that you stayed in. We do not offer stir-fry as a menu option and I have checked our previous menus and have no record of this item being available. During the evenings,... More

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  • Very good(20)
  • Happy Hour(4)
  • First class(4)

Additional Information about Grosvenor Hotel Torquay

Address: Belgrave Road, Torquay TQ2 5HG, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grosvenor Hotel Torquay 3*
Number of rooms: 47
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Also Known As:
Torquay Grosvenor Hotel
Torquay Hotel Grosvenor
Grosvenor Hotel Torquay Devon

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