Grosvenor Hotel Torquay (Devon) - Hotel Reviews

Address: Belgrave Road, Torquay TQ2 5HG, England

Phone Number:

Region: United Kingdom > England > Devon > English Riviera > Torquay

Amenities:

Bar/Lounge Beach Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool

Hotel Style:

#2 Best Value Hotels in Torquay

#14 On the Beach Hotels in Torquay

#47 Family Hotels in Torquay

Price Range: $

Official Description (provided by the hotel):: The Grosvenor Hotel, One of Torquays best located Hotels situated on the level opposite award winning Torre Abbey Sands and adjoining Torre Abbey Gardens, Live entertainment & Dancing every night, Children welcome ... more less

Reservation Options:: TripAdvisor is proud to partner with Olotels so you can book your Grosvenor Hotel Torquay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Torquay Grosvenor Hotel; Torquay Hotel Grosvenor; Grosvenor Hotel Torquay Devon

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275 reviews from our community

See which rooms travelers prefer - 69 traveler tips

Adam C

Dorset

1 review

“Awful”

Reviewed May 25, 2013 NEW

I have to say that both myself and my partner thoroughly hated the whole experience from the moment we checked in. The member of staff on reception was friendly and gave us a key and gave us and some very basic instructions how to find the room. However, the instructions were poor and we spent a good 4-5 minutes going... More

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84GemmaM

Bridport, United Kingdom

“Fantastic staff, can't wait to see the refurbishment”

Reviewed May 24, 2013 NEW

Our room was very dated and had a slightly strange smell, but having read the reviews we were expecting that. At £39 for B&B per night it still seemed like a bargain! However the staff are fantastic. Nothing was too much trouble for them, from extra coffee and a better hairdryer than was in the room, to vegetarian sausages at... More

Thank you for this kind review. It is great to see these reviews that understand we are working hard on the renovations. This is why we put these great offers out as some of the rooms are still in need of TLC. It always puts a smile on my face to see reviews where the staff are spoken about so... More

awrobbo7

Lancing, United Kingdom

Reviewer

4 reviews

4 hotel reviews

Reviews in 2 cities

“very nice hotel, would definitely return”

Reviewed May 20, 2013 NEW

After a booking mess up by hotel, ended up in very nice room. Hotel facilities good, the Inn at the Grosvenor on site restaurant was excellent..a la carte style, quality food at reasonableish prices...get what you pay for I guess. Entertainment bit of mixed bag, but difficult catering for all tastes. Staff very obliging. Was slightly farther out of town... More

Thank you for your lovely review. I am sorry you had a problem with your booking, but I am glad this was rectified for you. We do have great facilities: Two swimming pools, gym, sauna, main bar, two restaurants and we are currently building a children’s outdoor play area. I am glad you had chance to try our New Restaurant... More

rachkeen

Bournemouth, United Kingdom

Senior Reviewer

7 reviews

7 hotel reviews

Reviews in 7 cities

6 helpful votes

“Good location”

Reviewed May 19, 2013 NEW via mobile

Our room was very tired looking it smelt awful but reception lent me some air fresher and offered to move us we had a tap that came n and off when it fancied it hot tap in sink didn't work at all shower was basic but useable staff very freindly and helpful the bar was ok and unite well priced... More

I am sorry to hear the hotel wasn’t up to standard for you. We are currently renovating the hotel. All our bathrooms are having new showers and taps, as you have said we do have problems with some rooms. It is an old building and we are working hard to try and rectify these problems. I am sorry to hear... More

LindsayScott67

Southport, United Kingdom

“Great staff and on the way up”

Reviewed May 16, 2013

Stayed at the Grosvenor for a surprise birthday party, have to admit rooms very tired. However, at £39 for BB for a room and staff who are lovely, polite, helpful and enthusiastic you would be hard pushed to go wrong. Breakfast was good, everything in the hotel clean. The party was brilliant and best of all the surprise of seeing... More

Thank you for your lovely review. The Surprise birthday party went very well. The atmosphere was brilliant. I am glad you got the chance to see the newly renovated rooms. They are lovely and worth every penny. We are all very enthusiastic about this hotel as it has so much potential, brilliant staff, and as you have said with some... More

AmynAdamUk

Frome, United Kingdom

Senior Contributor

45 reviews

19 hotel reviews

Reviews in 21 cities

43 helpful votes

“Great staff fab location”

Reviewed May 15, 2013

We came here in a DBB deal last minute for the Friday night. We got there late, around 8pm so expected to miss our included dinner. The lovely lady who checked us in said not to worry and arranged for us to still have our meal! What a great start! The problem was the next lady we encountered didn't know... More

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Thank you for your review. Feedback for the hotel is essential so that we ensure these problems are dealt with and new systems and procedures are put in place. I have spoken to the relevant staff and as you have said there was a lack of communication. This has been rectified now, as of this week any late check in... More

nigelom

devon

Contributor

17 reviews

13 hotel reviews

Reviews in 12 cities

17 helpful votes

“Fantastic value”

Reviewed May 14, 2013

Don't hesitate to go with one of their on line prices. We paid £39 bb for two!!! What outstanding value. Yes it needs some TLC but show me somewhere at twice or treble this price that doesnt. Excellent staff. Don't be put off by the TV series, go because of it and enjoy!

Thank you for your kind review. We do have some fantastic offers out. As you have said we still have some tired rooms but they are all comfortable, clean and have the essentials. We have new renovated rooms, which you can upgrade to. These rooms have been renovated to a very high standard and overlook the sea and our glorious... More

Mike0357

Hayle, United Kingdom

3 reviews

Reviews in 3 cities

2 helpful votes

“Fantastic”

Reviewed May 13, 2013 via mobile

Took my family to the Grosvenor on Sunday for a surprise lunch for my wife's birthday. We took a chance by turning up without e reservation, but were told that it would be no problem. We had a fantastic carvery, then had a look round the hotel, to compare real life to the TV program, of which we were both... More

Thank you for this lovely review. We have been receiving great feedback, with regards to our Sunday Carvey. We are currently renovating bedrooms, along with communal areas. We still have members of staff from the T.V programme as you have said. Our Outdoor Swimming pool and bar has now been renovated, and is open to residents and non- residents. So... More

gary o

Birmingham, United Kingdom

6 reviews

“relaxing weekend "i dont think so"”

Reviewed May 13, 2013

what a shame our friends had booked a weekend away at the Grosvenor hotel after viewing the website which advertised newly decorated and spacious rooms to book.....what a joke the first room we was allocated was tiny, dingy and could be only be described as glorified storage room situated right above the kitchen on request we was moved to a... More

I am disappointed to read that you did not enjoy your stay at The Grosvenor Hotel. I have written to you personally and look forward to hearing from you. Unfortunately we do have some tired rooms, which we are in the process of renovating. The hotel, when taken over in October was very tired, but we are quickly and efficiently... More

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claire t

Bristol, United Kingdom

“Family Experience Excellent”

The family went this weekend for my son's 9th birthday. He was treated like a king and he will remember it forever. Yes the hotel is tired but it is really clean which is the main thing. The staff are excellent and their added smiles and welcomeness really make the hotel. The food was also very good. We will be... More

Thank you for your lovely review. I am happy to see that your son enjoyed his birthday. The staff have told me that he is a lovely young man, and they cannot wait to see him again. We look forward to seeing you again in the near future. More

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Grosvenor Hotel Torquay, Devon

Grosvenor Hotel Torquay

275 reviews from our community

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