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Grosvenor Hotel Torquay

Belgrave Road, Torquay TQ2 5HG, England
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Grosvenor Hotel Torquay
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Ranked #45 of 94 Hotels in Torquay
A recent review
4 of 5 stars reviewed yesterday
Edward D Bristol, United Kingdom
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666 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bristol, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked only a couple of days ahead and got a very nice clean well-furnished room with a sea view. the beds were comfortable, and the bathroom was recently refurbished and excellent with a good selection of quality toiletries. On our arrival we were greeted in a very friendly and efficient manner, indeed all the staff were pleasant and seemed... More 

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Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

We returned to the Grosvenor for our third visit.First class location. The bedrooms are great and are being refurbished. The staff are friendly but do not always get it right. Booked morning paper never got one although I reminded them each day.So some training would come in useful. Really great breakfast, however we would never have bar food poor quality... More 

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Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

its a old tied hotel, that the staff are trying to save, the staff are the stars not the hotel, if your tall read on, if you want a nice warm swim try the sea it'll be warmer, best thing for us was the American Dinner, the staff are fantastic and the food is well priced and good...

Was this review helpful? Yes 3
Cornwall, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Arrived last Weds about 12:15, met by nice lady on reception who upgraded us to room 2 & 3. Best rooms on hotel. Beautifully furnished & large rooms. Ate both nights in restaurant, table for 4 booked for us in the bay window area. Very pleasant meals at a very pleasant price. All staff extremely friendly & helpful. Even bar... More 

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Epping, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very caring staff, our breakfast was first class and served very quickly after ordering. Staff always greeting you as you passed by not always seen these days. We will be returning again later in the year.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We visited the hotel on mothers day to celebrate mother's day x3. On entering the the restaurant we were welcomed by a very smart and professional food and beverage manager called Ben and served throughout the three course's by the lovely Laura. All the staff we encountered were extremely helpful and very friendly,the surroundings we perfect and the food was... More 

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Gloucestershire, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have just had an excellent weekend at this hotel the standard of service of all the staff and quality of food was first class .Well done Julie (wotton band). We have stayed at the Grosvenor Hotel for several years now and it continues to improve each time.

Was this review helpful? Yes 1
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear GEOFFREY A, Thank you so much for taking the time to review your stay with us. I am so pleased to see that you had such a wonderful stay. We have all worked extremely hard to ensure that every guest has a wonderful time and I am so pleased to see that we have succeeded. I will pass on... More 

Lighthorne
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Have to say i'm not sure i recognise this hotel from some of the reviews; however, before passing judgement i will say that our stay was cheap, and to some extent it appears that some development work is being undertaken on the building - If visiting take a look at the picture of the front of the hotel on the... More 

Was this review helpful? Yes 5
1 review
3 of 5 stars Reviewed 1 week ago via mobile

loved the hotel staff very well mannered and helpful only one draw back no lift but would certainly go bk to their again Rooms tidy and clean good value for money and close to town within walking distance

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Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Jws1948 Thank you so much for taking the time to review your stay with us. I am so pleased to see that you had such a wonderful stay. We have all worked extremely hard to ensure that every guest has a Great time and I am so pleased to see that we have succeeded. Unfortunately, due to the structure... More 

Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Well what a lovely surprise we had when we arrived .We were greeted at the main desk and then taken through to dining area when we were greeted by a lovely chap called Ben ,We were able to sit in big comfy sofas while waiting for the rest of our party to arrive. We were then shown to our table... More 

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