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All 98 Torquay hotels

Grosvenor Hotel Torquay

3.0 of 5 Hotel   |   Belgrave Road, Torquay TQ2 5HG, England
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Ranked #48 of 98 hotels in Torquay
A recent review
4 of 5 stars reviewed 4 days ago
Leesidcup London, United Kingdom
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539 people have reviewed this hotel

Traveler rating
    197
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for two nights midweek, the staff were great, the breakfast not so great but the location is spot on. The hotel itself was in need of some redecoration but mostly needed an atmosphere, it was moribund, the entertainers deserved medals instead of tumbleweed and this was at peak season !! I think that perhaps the TV show... More

Was this review helpful? Yes 1
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Leesidcup, Thank you so much for taking the time to write your comments about your recent stay with us. I'm extremely pleased to see that you enjoyed your time with us. We do know that there is still some redecoration and renovation to work on, but I assure you that we are in process of doing this. There is... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

The reception staff (named Elaine) was very helpful towards our problem with the rooms that we booked. The breakfast and dinner was lovely there was a lot of choices. The staff were friendly. The indoor swimming pool was very nice, the kids enjoyed it. We definitely recommend this hotel.

Was this review helpful? Yes
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Deguzman7, Thank you so much for your lovely comments. We are extremely pleased that you and your family enjoyed your time with us and I was very happy to see your wonderful comments about Elaine. We do hope to welcome you back here again very soon. Kind Regards Lucy & the team. More

United Kingdom
Top Contributor
59 reviews 59 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I will try to be constructive as I could. Finding the hotel was rather easy, it is along the street and very obvious. Car parking can be limited although we were fortunate to find "the only one" whenever we arrived. Car parking was free. We were greeted by the reception staff, it was Elaine. She was lovely and always put... More

Was this review helpful? Yes
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Jimmy Y, Thank you very much for taking the time to give feedback about your recent stay with us. It's lovely to get great comments about staff members are these are always passed onto the team. Elaine is one of the most long serving and valued members of the team and we always get great feedback about her, so... More

Blandford Forum, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

we booked the hotel for one night as a last resort as our usual hotel was booked up. we thought the pictures on the website were very misleading, and it didn't look anything like wed seen. breakfast was very poor. there was only one toaster, and it wasn't even working properly. there was three people in front of me in... More

Was this review helpful? Yes 2
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear andrea m, I'm sorry to see that you did not enjoy your stay with us. For the size of the hotel we are, guests are always surprised that we have such big leisure facilities. Our indoor pool is an L shape measuring 10m x 7m x 4m, and our outdoor pool is 16m x 6m I'm sorry that you... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having watched the television programme a few years ago I really wasn't expecting very much. My husband and I stayed here for a night towards the end of July. Upon arrival the car park was full out front so we wasn't sure where to park. Found some where to put the car temporarily. Then Made our way into reception, where... More

Was this review helpful? Yes 3
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Alison N, Thank you so much for your lovely review of your stay with us. We always try to ensure that we individually take care of every one of our guests and pride ourselves on having a warm and friendly team of staff. I'm pleased to tell you that we have now added a new Executive Head Chef to... More

Bangor, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Parking is very limited. The hotel entrance is at the back of the building with a very basic, depressing reception area. The room was a good size and clean. The dining room is at the front of the hotel and is in dire need of refurbishment. A maze of corridors where rooms have been added on over time which could... More

Was this review helpful? Yes 1
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Bangoraye, Thank you so much for taking the time to review us. Although we do have limited car parking, we do have 3 separate areas for guests to park in - in front of the hotel, at the side by Keith's Diner and also at the back next to our gardens, we do have sufficient spaces for 1 car... More

Hull
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I booked a last minute 5 night break in Torquay, and from reading the reviews, decided on the Grosvenor hotel. It was advertised as pet friendly, and we wanted somewhere to stay where we could take our 2 miniature dachshunds. When we enquired re availability over the telephone, the hotel was very full but the receptionist, Leanne... More

Was this review helpful? Yes 1
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Sue C, Thank you so much for taking the time to review your recent stay with us. I am very pleased to see that you enjoyed your time - as did your four legged friends. We understand that dogs are a part of the family, so we do endeavour to make them, as well as yourselves feel as comfortable... More

Huddersfield, United Kingdom
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just spent a week at the Grosvenor hotel , on arrival the reception area was dirty. This was our holiday away with our grandchildren so we picked this hotel as it had a swimming pool and looked family friendly. We had a nice large family room the beds were made every day and clean towels if needed, also tea and... More

Was this review helpful? Yes 5
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear Linda B, Thank you for taking the time to review your recent stay with us. I am sorry to see that we did not live up to your expectations. I am pleased that you liked your room. This was an area that we began refurbishing immediately when the Richardson Group took over the management of this hotel some 2... More

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

another great stay here, only one night wish it had been longer, nothing is to much trouble, fantastic rooms, 2 bedroom rooms are beautiful, you can see where improvements are being made, slept very well :-), bathroom is fab, choice of a shower or full bath, this room is absolutely lovely, couldnt fault it, sea view, room 32 really nice.... More

Was this review helpful? Yes
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear fingerbob1973, Thank you so much for taking the time to review your 2nd stay with us. I am so pleased that you enjoyed your time and that you can still see that we are continuously updating and upgrading all areas of the hotel. Your comments about the lovely staff are also greatly appreciated and I will pass on your... More

swindon uk
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The first you see when you walk in to reception is a life size cut out of the new owner! We dined in the hotel saturday night,i ordered tomato pasta with garlic bread,when it arrived it was in small dish,no garnish or anything,if i blinked i would have missed the garlic bread,salad is so cheap it would have looked so... More

Was this review helpful? Yes 2
Lucy P, General Manager at Grosvenor Hotel Torquay, responded to this review

Dear ferrarifan, Thank you very much for taking the time to review your stay with us. I was very disappointed to see that you did not enjoy your time here. We are currently in the process of changing our restaurant a la carte menu as we do acknowledge that there are some existing issues. Hopefully, this should be implemented by... More

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  • Very good(21)
  • Happy Hour(4)
  • First class(4)

Additional Information about Grosvenor Hotel Torquay

Address: Belgrave Road, Torquay TQ2 5HG, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grosvenor Hotel Torquay 3*
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Also Known As:
Torquay Grosvenor Hotel
Torquay Hotel Grosvenor
Grosvenor Hotel Torquay Devon

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Amenities

Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#12 On the Beach Hotel in Torquay #42 Romantic Hotel in Torquay
Hotel Class
Official Description (provided by the hotel)
The Grosvenor Hotel, One of Torquays best located Hotels situated on the level and only 2 minutes from the sea front and the opposite award winning Torre Abbey Sands and adjoining Torre Abbey Gardens, Live entertainment & Dancing 6 nights a week, Children welcome, play area installed. Brasserie , lounge bar, garden restaurant and separate diner ... more   less 
Number of rooms
47

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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