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TLH Leisure Resort

Belgrave Road, Torquay TQ2 5HL, England
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TLH Leisure Resort
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Best prices for: 1 room 1 guest
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Ranked #64 of 94 Hotels in Torquay
A recent review
3 of 5 stars reviewed 3 days ago
david s Minehead, United Kingdom
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260 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minehead, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

On arrival it was difficult to park. Our room was adequate but quite hot and we found we could not open the window as it was screwed down, we spoke to the receptionist about this and it was rectified by the time we arrived back later that day. The room was small and . I feel was not worth the... More 

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Durham
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great family holiday this was our fith stay in the Derwent hotel, the food was fantastic as usual and our lovely waitress nikki, our previous waitress gave me a lovely cuddle when she saw us, nice to see the derwent getting modernised aswell. It was as clean as always our recommendations would be a slide in the outdoor pool and... More 

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Peterborough, United Kingdom
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Never been to Torquay or this hotel previously and both were a pleasant surprise. TLH leisure resort is a complex of 4 hotels with shared facilities. The range of facilities available was very impressive. The room, food and entertainment were all good. The hotel was conveniently situated. I think as far as "seaside" hotels go this was good value for... More 

Was this review helpful? Yes 1
Kidderminster, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

On the day of our arrival at the Derwent we found it difficult to park, Bering in mind we were told there was no problem in parking. Eventually we found a spot an hour later. On arrival at the reception desk we gave all our details to the receptionist. Very pleasant lady. At no point did she say we could... More 

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Southampton, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been staying at the Derwent & Victoria since 2000 we love it so much. The Derwent is my favourite place, it old fashioned the rooms are not modern and the hotel could do with a facelift which I think they were doing when we came last May however I love the food, it has a friendly nice feel... More 

Was this review helpful? Yes 1
High Wycombe, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

staying at the Victoria hotel I found a letter had been pushed under my door accousing me go smoking in my room and threatening me with a fine, I don't smoke indoors at home let alone in a hotel. We came away for a line dance weekend which has been ruined by officious staff overstepped the mark. Won't be back... More 

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Oldham, United Kingdom
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We arrived on Sunday 21st June and there was a particularly virulent stomach bug going round, which at the last count affected at least 20 in the hotel. The staff did nothing at all to help us, the only assistance was the 111 NHS helpline number. Guests had to find their own way to doctors, chemists etc. They couldn't even... More 

Was this review helpful? Yes 5
Berkshire, England
Level Contributor
111 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed June 9, 2015

This was our first visit to the group of four hotels that make up TLH in Torquay and we went as part of a group booking that happened to coincide with Motown weekend. The general impression was very good, especially from a value for money perspective which was excellent. Something other reviewers seem to forget. SPA :There is a good... More 

Was this review helpful? Yes 1
Ben R, General Manager at TLH Leisure Resort, responded to this review

Dear Reviewer, Thank you for your kind comments and I will pass your feedback to the team at the Toorak and the resort. It is good that you got to experience all of the resort and saw all that we have to offer and as you say we are excellent value for money. What we offer At TLH is unlike... More 

Devon, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 8, 2015

I booked my sisters and myself in for some treatments for two days before her wedding. we used the spa facilities before, then went through for our massages. When we went to the desk they never asked for our names they was too busy chatting to each other and told us to take a seat. 5 minutes later they brought... More 

Was this review helpful? Yes 5
jgarside, General Manager at TLH Leisure Resort, responded to this review

Dear Reviewer, I am truly sorry that your experience was anything other than relaxing and luxurious. I am the general manager that met with you on the day and arranged your refund less a small administration charge. It is rare that a Spa guest arrives on a day, other than the day they have booked. We do have a missed... More 

Torquay, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 4, 2015

It was a very wet Friday in half term,I had friends with children (8,10 and 12 years)down for a visit,and we needed an inside activity!!! I remembered about Aztec Games, and as the kids wanted to play bowling it was perfect. There are lots of activities , they all won a soft toy on the grabber machine and enjoyed 2... More 

Was this review helpful? Yes 2
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