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All 94 Torquay hotels

TLH Leisure Resort

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4.0 of 5 Hotel   |   Belgrave Road, Torquay TQ2 5HL, England
Hotel amenities
TLH Leisure Resort
Ranked #58 of 94 Hotels in Torquay
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233 reviews from our community

Traveler rating
    99
    62
    47
    13
    12
See reviews for
101
55
7
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Its the fourth year running I have stayed at the Carlton Hotel with my Zumba Group for one of the TlH Leisure Resort Dance Speciality Breaks. After recently coming back from the last weekend 9-11th January 2015, The feedback I have received from all the ladies and gents who went has been amazing. Everyone enjoyed themselves so much. We are... More 

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our second new year break here - this year it was adults only. Our room was large & comfortable but, like the whole hotel, needs some basic decorating and updating. It would have been helpful to have a bathrail at one end of the bath as it was awkward to get out of the shower. Dinner on the first night... More 

Was this review helpful? Yes 1
Dunstable, England, United Kingdom
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went to Torquay last June and just thought of writing a review for TLH - Derwent Hotel. The hotel may be old but we had a comfortable stay, staff are very friendly.. Facilities are great specially the 2 indoor pool and the jacuzzi. There's always something to do inside the hotel like activities for both young and old.. The... More 

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Swansea, United Kingdom
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed November 29, 2014

We stayed at the Carlton Hotel at the TLH Resort in October from Tuesday until Friday. Our room was on the second floor and we had not no complaints about the actual room. It was old but clean, the bathroom was fine (although the towels were tiny), the bed was comfortable, however, the room was so very hot we could... More 

Was this review helpful? Yes 1
Ben R, General Manager at TLH Leisure Resort, responded to this review

Dear Reviewer, Thank you very much for your feedback and I will ensure that it is passed on to the relevant teams. I would like to apologise for the way the heat situation was dealt with and that is not the normal way we deal with this situation. It is very unusual that we have hot rooms at this time... More 

Contributor
20 reviews 20 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 28, 2014 via mobile

Found this bar on a Friday night and was pleased we did . Entertainment was good but most of all it was a very friendly and relaxed atmosphere with all age groups enjoying the night . We never tried the food but noticed on the boards that there was offers on kids meals we do intend to go here again

Was this review helpful? Yes 1
Reading, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 26, 2014

This was our second visit to the TLH resort for a turkey and tinsel weekend as a group. We had a lovely weekend and it was good value for money but due to the poor evening entertainment unfortunately we will not be coming back. Positives:- We were given 3 apartments for the 9 of us instead of rooms. Rooms were... More 

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Bristol, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 14, 2014

I recently stayed at Carlton hotel , and played bingo at sister hotel the derwent , I won on bingo but didn't get paid,I did put this in a review earlier, I wasn't happy and rightly so, but finally got through to the main manager in charge ( 2 weeks later) I won £217 but didn't get paid , I... More 

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 10, 2014 via mobile

After many previous years of spending time at the tlh resort "hotel" as we were a few friends we booked to stay at the self catering apartment this being the first and last time i stay there! To begin, we arrived late "9pm"by then we were tired after the long drive... We were given keys to the appartmemt to find... More 

Was this review helpful? Yes 4
jgarside, General Manager at TLH Leisure Resort, responded to this review

Dear Steven, I will start by apologising that you did not feel that the apartment you booked was welcoming or inviting. We are about to start converting some of our apartments into bedrooms and will address these over the next few years. The apartments should however be clean and presentable and provide you with the items required for a self... More 

2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 7, 2014 via mobile

Didn't think much of hotel very tired looking , rooms need up dating and damp smell a put off .. Most of staff were friendly and welcoming ... But my partner and myself were there on a night when bingo was being played at the same time as another reviewer and we thought it was absolutely terrible the way the... More 

Was this review helpful? Yes 1
jgarside, General Manager at TLH Leisure Resort, responded to this review

Thank you for posting your review. I am pleased that you found our staff friendly and welcoming. Bingo is usually a fun part of our 365 days of entertainment. It is very rare for anyone to have an issue with a bingo claim. Obviously where a claim is disputed it can be very emotive for the individual concerned. Our entertainment... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 4, 2014

Stayed at the Derwent hotel. Our room was very drab and dated and smelt lvery musty. The entertainment was very poor and aimed more for young children. The hotel could do with a complete makeover. I would not stay here again.

Was this review helpful? Yes 1
jgarside, General Manager at TLH Leisure Resort, responded to this review

Dear Reviewer, thank you for taking the time to post your review. We have been investing heavily in our bedrooms at the Derwent over the past few years. We have completed most of our 175 bedrooms. The remaining rooms that are still programmed for refurbishment should be clean and have all the things you would need for a comfortable stay,... More 

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Additional Information about TLH Leisure Resort

Address: Belgrave Road, Torquay TQ2 5HL, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — TLH Leisure Resort 4*
Number of rooms: 431
Also Known As:
Tlh Leisure Hotel Torquay
Tlh Leisure Torquay
TLH Leisure Resort Torquay, Devon
Hotel Style:
#9 Spa Hotel in Torquay
#19 Luxury Hotel in Torquay

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