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All 96 Torquay hotels

TLH Leisure Resort

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4.0 of 5 Hotel   |   Belgrave Road, Torquay TQ2 5HL, England
Hotel amenities
TLH Leisure Resort
Ranked #51 of 96 Hotels in Torquay
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223 reviews from our community

Traveler rating
    97
    61
    43
    12
    10
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99
52
7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed here twice previously once in the Derwent and once in the Carlton. Both have been fab stays and you definitely get what you pay for. Go for the best you can afford,Carlton is so much nicer and more modern. I have booked to come again in October half term in the Carlton this time staying in a... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 2 weeks ago

I go to the Aztec/TLH fairly often for their swimming pool but too often there are no parking spaces, so trying to be healthy I decided to cycle. It became apparent there is nowhere designated to chain a bike to so I found some railings I thought suitable. Almost immediately I was being shouted at with some aggression like I... More

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jgarside, General Manager at TLH Leisure Resort, responded to this review

Hi Dan, we are truly sorry that this was your experience. You are right that we should have offered to help find a suitable alternative. It is right that we drill into our teams the importance of not blocking fire exits for obvious reasons, but we hope that we treat customer service with the same importance. If when you're next... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The last time I stayed in the derwent hotel was 5 years ago. I returned with my partner this month and met up with my family and I can honestly say the standards have not dropped. The facilities are brilliant with a wide range to suit everyone. We stayed for a long weekend and fpubd the price was extremely reasonable.... More

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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I brought a party of 16 to this hotel for the fifth year and as before we were not disappointed. The rooms were clean and comfortable and the service was very good. The facilities and entertainment were excellent - very good value for money.

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Wolverhampton, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We recently had a 4 night family stay at the Derwent Hotel and once again it exceeded our expectations. We have been coming to this hotel very regularly for the past 8 years (my husband has been visiting for the past 20 years!) with our young children and we have NEVER been disappointed. The food is fantastic and the best... More

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Cardiff, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

TLH Leisure Resort is the most perfect holiday resort in the UK. The accommodation and location are ideal and the entertainment is incredible. To be mentioned in particular; Zoe, Zoe, Tom, Aaron, Aaron, Mike, Karlie, Katii and Alli and the previous team, Nick, Nick and Jodie! The facilities are fabulous, the food is always gorgeous with plenty of option and... More

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Cardiff, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 24, 2014 via mobile

We visited Albert's one evening for a meal and a few drinks. Whilst the drinks, atmosphere and karaoke entertainment was good, the food was disgusting. We ordered 2 lasagnes which were teeming with peppers and crunchy bits, a gammon steak which was full of gristle and a lamb burger which tasted what I can only describe as sweaty armpits! We... More

Was this review helpful? Yes 1
Ben R, Manager at TLH Leisure Resort, responded to this review

Thankyou very much for your feedback, your comments have been passed on to the team and will be looked into. I am glad you enjoyed the karaoke night, we are one of the only venues in the bay that have entertainment every night during the summer. I am sad to hear that your food wasnt up to our usual standard.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 9, 2014 via mobile

Went down with friends for a ballroom & latin weekend. Really enjoyed the hotel facilities including the pools and ballrooms. The waitress was very friendly and helpful. All in all a good long weekend away.

Was this review helpful? Yes
Ben R, General Manager at TLH Leisure Resort, responded to this review

Thank you very much for your feedback. I am very glad you enjoyed your break and made the most of the facilities we have to offer at TLH. Our dance breaks are something we really pride ourselves on here at the resort and we hope to see you again in the near future. Many Thanks More

United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

The entire TLH resort is great. The restaurants, bars, rooms, pools, views etc are all top class. My one problem is that if you book for only a couple of nights you can't get everything in. You pay for the views, the pool, the bars but with so much to do in Torquay the facilities seem wasted at times. I'd... More

Was this review helpful? Yes 1
Ben R, General Manager at TLH Leisure Resort, responded to this review

Thankyou very much for your feedback, its great to hear our guests making the most of the facilities we offer around the resort. At TLH we pride ourselves on continually evolving and offering up to date entertainment and facilities to keep our guets coming back time and time again. We hope to see you return in the near future, hopefully... More

Senior Contributor
31 reviews 31 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 19, 2014

We had a bargain turkey and tinsel weekend booked. Was an enjoyable family weekend away. The staff were pleasant and the food was good. Only down side was the hotel is showing signs of wear and the room we stayed in was very poor and damp. But for what we paid we weren't dissapointed.... we just wouldn't rush back

Was this review helpful? Yes
Ben R, General Manager at TLH Leisure Resort, responded to this review

Thankyou for your feedback and I am glad you enjoyed your stay here at the Carlton hotel. As you say our Christmas turkey and tinsel breaks are great value for money. We take all guests feedback very seriously I am sorry that you felt the hotel wasnt looking up to its usual high standards. We have since had a refurb... More

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Additional Information about TLH Leisure Resort

Address: Belgrave Road, Torquay TQ2 5HL, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — TLH Leisure Resort 4*
Number of rooms: 431
Also Known As:
Tlh Leisure Hotel Torquay
Tlh Leisure Torquay
TLH Leisure Resort Torquay, Devon

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