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Hotel Gleneagles

Asheldon Road | Wellswood, Torquay TQ1 2QS, England (Formerly BEST WESTERN Hotel Gleneagles)
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Hotel Gleneagles
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549 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 18, 2015

I initially chose this hotel because of the Best Western name (being a Yank), but this hotel was interesting to say the least. The hotel also claims to be the inspiration for Fawlty Towers. I had heard that hotel rooms in the UK were small, but I found this place quite suitable for my business and leisure purposes. My room... More 

Was this review helpful? Yes 1
devon, england
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 4, 2015

What a cracking good place,food was to die for,could not fault anything,staff were all very helpfull and polite,lovely views out over ansteys cove,lovely walk down to the beach,slightly longer walk to the harbour and marina,would love to stay here again.

Was this review helpful? Yes 3
Doha, Qatar
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 30, 2014

Views from back of the hotel rooms and stunning, clean tidy rooms everything you need. friendly staff evening meals great value and not microwaved meals. small carpark image in summer would become a problem.

Was this review helpful? Yes 1
Chandlers Ford
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 28, 2014

We have just returned from a four day Christmas break at The Hotel Gleneagles. From start to finish, the experience was awesome. The food was superb ( my bathroom scales are telling me that I ate too much of it! ). The entertainment was very good, but the thing which made our stay special was the service. All of the... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 20, 2014

Myself and 5 friends booked a Christmas meal at Gleneagles and chose the £31 ,gold menu. We found the meal to be very mediocre and worth nowhere near that .. It was a very basic 3 course meal (no coffees included ) which would of cost no more than £20 - £25 at any other hotel. The service wasn't much... More 

Was this review helpful? Yes 2
ManagerGleneagles, Manager at Hotel Gleneagles, responded to this review

Thank you Tina H for your review. i do feel you have been very unfair on us the Food was served and presented without fault, we do cater for both small and large groups , you were in no way forgotten as we strive for the perfect Dining experience this included not being rushed . Mitchell did looked after you... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 20, 2014

The hotel's interior downstairs is stunning, the bar and restaurant both very welcoming. The food was lovely both at dinner and breakfast. The staff were friendly and attentive. The view from the room was stunning. The room was clean, spacious and had everything you need in it.

Was this review helpful? Yes 1
ManagerGleneagles, Manager at Hotel Gleneagles, responded to this review

HV501 thank you for your brilliant review. So pleased you enjoyed your stay. All the best . Trevor Cornish General Manager More 

liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

what a great value for money hotel,could not fault it in any way.from checking in to the room, to the breakfast excellent staff and service, will be happy to return for another break 10/10 thanks to all the staff for a pleasant stay

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
ManagerGleneagles, Manager at Hotel Gleneagles, responded to this review

A huge thank you for your brilliant review. This speaks volumes need I say more. Trevor Cornish General Manager More 

Fareham, United Kingdom
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed December 17, 2014

Booked a tinsel & turkey break at Gleneagles but as we were the only couple booked received a phone call a week prior to visit asking if we would like to cancel due to lack of bookings or just have bed, breakfast & evening meal at a reduced rate. We decided to go anyway and had a thoroughly enjoyable few... More 

Was this review helpful? Yes 1
ManagerGleneagles, Manager at Hotel Gleneagles, responded to this review

Thank you for your review. Sorry to hear that you didn't fully enjoy your stay. Apologies for the cobwebs,and the cabinet you mention is maintained by the lady whose bags are for sale and not the hotel. Trevor Cornish General Manager More 

Torquay, United Kingdom
Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed December 14, 2014

On behalf of Tormohun Rotary Club, may I say, thank you for looking after us at our Christmas Function.Service was very good with friendly staff,food brought to the tables quickly, and extremely tasty food it was. Good luck in the future what ever it holds for you all

Was this review helpful? Yes 1
ManagerGleneagles, Manager at Hotel Gleneagles, responded to this review

Thank you Orbslos for your brilliant review. You and the entire group had a fabulous night , lets hope you are all able to repeat it again maybe in Bournemouth. Trevor Cornish General Manager More 

Cornwall, UK
Level Contributor
82 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed December 14, 2014

The room was disappointing, tired decor, shower was a trickle and hot water in short supply. The view was lovely but we had paid extra for that. The public areas of the hotel were nicely presented. Dinner on the first night was less than average but much better on the second night for the dinner show. Breakfast was consistently very... More 

Was this review helpful? Yes 1
ManagerGleneagles, Manager at Hotel Gleneagles, responded to this review

Thanks for your review.Seems we fell short of your expectations on this occasion. Trevor Cornish General Manager More 

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