We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Gleneagles

Asheldon Road | Wellswood, Torquay TQ1 2QS, England (Formerly BEST WESTERN Hotel Gleneagles)
Hotel amenities
Check In Check Out
Show Prices
Compare best prices from top travel sites
Management photos
Hotel Gleneagles
View Map
Add Photo Write a Review

550 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    188
    173
    112
    50
    27
See reviews for
72
262
32
62
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
  • All months
    (550)
  • Mar-May only
    (149)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (152)
  • Dec-Feb only
    (115)
All months
Dallas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've never actually posted a negative review, but Gleneagles disappointed me. There was nothing major, just a series of small issues. Check in took a long time, card key didn't work so back in line again at reception. Bar service was terribly slow. Our waitress didn't seem to understand our martini order consequently the drinks were wrong. Transitioning of golf... More 

Was this review helpful? Yes
Tampa
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 18, 2015

I initially chose this hotel because of the Best Western name (being a Yank), but this hotel was interesting to say the least. The hotel also claims to be the inspiration for Fawlty Towers. I had heard that hotel rooms in the UK were small, but I found this place quite suitable for my business and leisure purposes. My room... More 

Was this review helpful? Yes 1
devon, england
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 4, 2015

What a cracking good place,food was to die for,could not fault anything,staff were all very helpfull and polite,lovely views out over ansteys cove,lovely walk down to the beach,slightly longer walk to the harbour and marina,would love to stay here again.

Was this review helpful? Yes 3
Doha, Qatar
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 30, 2014

Views from back of the hotel rooms and stunning, clean tidy rooms everything you need. friendly staff evening meals great value and not microwaved meals. small carpark image in summer would become a problem.

Was this review helpful? Yes 1
Chandlers Ford
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 28, 2014

We have just returned from a four day Christmas break at The Hotel Gleneagles. From start to finish, the experience was awesome. The food was superb ( my bathroom scales are telling me that I ate too much of it! ). The entertainment was very good, but the thing which made our stay special was the service. All of the... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 20, 2014

Myself and 5 friends booked a Christmas meal at Gleneagles and chose the £31 ,gold menu. We found the meal to be very mediocre and worth nowhere near that .. It was a very basic 3 course meal (no coffees included ) which would of cost no more than £20 - £25 at any other hotel. The service wasn't much... More 

Was this review helpful? Yes 3
ManagerGleneagles, Manager at Hotel Gleneagles, responded to this review

Thank you Tina H for your review. i do feel you have been very unfair on us the Food was served and presented without fault, we do cater for both small and large groups , you were in no way forgotten as we strive for the perfect Dining experience this included not being rushed . Mitchell did looked after you... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 20, 2014

The hotel's interior downstairs is stunning, the bar and restaurant both very welcoming. The food was lovely both at dinner and breakfast. The staff were friendly and attentive. The view from the room was stunning. The room was clean, spacious and had everything you need in it.

Was this review helpful? Yes 1
ManagerGleneagles, Manager at Hotel Gleneagles, responded to this review

HV501 thank you for your brilliant review. So pleased you enjoyed your stay. All the best . Trevor Cornish General Manager More 

liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

what a great value for money hotel,could not fault it in any way.from checking in to the room, to the breakfast excellent staff and service, will be happy to return for another break 10/10 thanks to all the staff for a pleasant stay

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
ManagerGleneagles, Manager at Hotel Gleneagles, responded to this review

A huge thank you for your brilliant review. This speaks volumes need I say more. Trevor Cornish General Manager More 

Fareham, United Kingdom
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 17, 2014

Booked a tinsel & turkey break at Gleneagles but as we were the only couple booked received a phone call a week prior to visit asking if we would like to cancel due to lack of bookings or just have bed, breakfast & evening meal at a reduced rate. We decided to go anyway and had a thoroughly enjoyable few... More 

Was this review helpful? Yes 1
ManagerGleneagles, Manager at Hotel Gleneagles, responded to this review

Thank you for your review. Sorry to hear that you didn't fully enjoy your stay. Apologies for the cobwebs,and the cabinet you mention is maintained by the lady whose bags are for sale and not the hotel. Trevor Cornish General Manager More 

Torquay, United Kingdom
Level Contributor
130 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed December 14, 2014

On behalf of Tormohun Rotary Club, may I say, thank you for looking after us at our Christmas Function.Service was very good with friendly staff,food brought to the tables quickly, and extremely tasty food it was. Good luck in the future what ever it holds for you all

Was this review helpful? Yes 1
ManagerGleneagles, Manager at Hotel Gleneagles, responded to this review

Thank you Orbslos for your brilliant review. You and the entire group had a fabulous night , lets hope you are all able to repeat it again maybe in Bournemouth. Trevor Cornish General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

203 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (113)
Viewed
Room/suite (29)
Viewed
View from room (15)
Viewed
Bathroom (15)
Viewed
Hotel & grounds (16)
Viewed
Dining (9)
Viewed
Pool/beach area (3)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (90)
Viewed
Hotel & grounds (29)
Viewed
View from room (1)
Viewed
Dining (9)
Viewed
Pool/beach area (1)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Other (43)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Torquay hotels
0.9 mi away
Lincombe Hall Hotel
Lincombe Hall Hotel
#11 of 95 in Torquay
5.0 of 5 stars 416 reviews
1.4 mi away
Riviera Lodge Hotel Torquay
2.2 mi away
BEST WESTERN Livermead Cliff Hotel
Show Prices
Show Prices
Show Prices
1.9 mi away
Red House Hotel
Red House Hotel
#43 of 95 in Torquay
4.0 of 5 stars 133 reviews
1.7 mi away
The Richwood
The Richwood
#46 of 95 in Torquay
4.0 of 5 stars 211 reviews
1.3 mi away
The Cimon
The Cimon
#16 of 95 in Torquay
4.5 of 5 stars 299 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay