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BEST WESTERN Hotel Gleneagles

3.0 of 5 Asheldon Road | Wellswood, Torquay TQ1 2QS, England
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BEST WESTERN Hotel Gleneagles
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BEST WESTERN Hotel Gleneagles
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545 reviews from our community

Traveler rating
    186
    171
    111
    50
    27
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72
261
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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2 reviews
2 of 5 stars Reviewed yesterday NEW

Myself and 5 friends booked a Christmas meal at Gleneagles and chose the £31 ,gold menu. We found the meal to be very mediocre and worth nowhere near that .. It was a very basic 3 course meal (no coffees included ) which would of cost no more than £20 - £25 at any other hotel. The service wasn't much... More 

Was this review helpful? Yes
ManagerGleneagles, Manager at BEST WESTERN Hotel Gleneagles, responded to this review

Thank you Tina H for your review. i do feel you have been very unfair on us the Food was served and presented without fault, we do cater for both small and large groups , you were in no way forgotten as we strive for the perfect Dining experience this included not being rushed . Mitchell did looked after you... More 

1 review
5 of 5 stars Reviewed yesterday NEW

The hotel's interior downstairs is stunning, the bar and restaurant both very welcoming. The food was lovely both at dinner and breakfast. The staff were friendly and attentive. The view from the room was stunning. The room was clean, spacious and had everything you need in it.

Was this review helpful? Yes
ManagerGleneagles, Manager at BEST WESTERN Hotel Gleneagles, responded to this review

HV501 thank you for your brilliant review. So pleased you enjoyed your stay. All the best . Trevor Cornish General Manager More 

liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

what a great value for money hotel,could not fault it in any way.from checking in to the room, to the breakfast excellent staff and service, will be happy to return for another break 10/10 thanks to all the staff for a pleasant stay

Review collected in partnership with Best Western GB

Was this review helpful? Yes
ManagerGleneagles, Manager at BEST WESTERN Hotel Gleneagles, responded to this review

A huge thank you for your brilliant review. This speaks volumes need I say more. Trevor Cornish General Manager More 

Fareham, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked a tinsel & turkey break at Gleneagles but as we were the only couple booked received a phone call a week prior to visit asking if we would like to cancel due to lack of bookings or just have bed, breakfast & evening meal at a reduced rate. We decided to go anyway and had a thoroughly enjoyable few... More 

Was this review helpful? Yes
ManagerGleneagles, Manager at BEST WESTERN Hotel Gleneagles, responded to this review

Thank you for your review. Sorry to hear that you didn't fully enjoy your stay. Apologies for the cobwebs,and the cabinet you mention is maintained by the lady whose bags are for sale and not the hotel. Trevor Cornish General Manager More 

Torquay, United Kingdom
Top Contributor
69 reviews 69 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

On behalf of Tormohun Rotary Club, may I say, thank you for looking after us at our Christmas Function.Service was very good with friendly staff,food brought to the tables quickly, and extremely tasty food it was. Good luck in the future what ever it holds for you all

Was this review helpful? Yes
ManagerGleneagles, Manager at BEST WESTERN Hotel Gleneagles, responded to this review

Thank you Orbslos for your brilliant review. You and the entire group had a fabulous night , lets hope you are all able to repeat it again maybe in Bournemouth. Trevor Cornish General Manager More 

Cornwall, UK
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was disappointing, tired decor, shower was a trickle and hot water in short supply. The view was lovely but we had paid extra for that. The public areas of the hotel were nicely presented. Dinner on the first night was less than average but much better on the second night for the dinner show. Breakfast was consistently very... More 

Was this review helpful? Yes
ManagerGleneagles, Manager at BEST WESTERN Hotel Gleneagles, responded to this review

Thanks for your review.Seems we fell short of your expectations on this occasion. Trevor Cornish General Manager More 

LONDON
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We went for a Sunday lunch at Gleneagles hotel, the original famous 'Faulty Towers' , because this Hotel will be closing for good and will cease to be any more. It will be knocked down and redeveloped into apartments. But it is quite the opposite to the Faulty Towers the staff are pleasant and helpful and there are beautiful views... More 

Was this review helpful? Yes
ManagerGleneagles, Manager at BEST WESTERN Hotel Gleneagles, responded to this review

Thank you for your review. We pride ourselves on all our food not only the Sunday Lunches, we use locally sauced produce as much as possible . We will be open for the foreseeable future. Trevor Cornish General Manager More 

Exeter, United Kingdom
Senior Contributor
25 reviews 25 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having stayed over night and enjoyed both an evening meal as well as a breakfast I can safely say that the food here is very good considering the prices they charge, although the wine selection does need improving. The staff were very welcoming and I found that the refirbishment has done wonders for the hotel. The views are great so... More 

Was this review helpful? Yes
ManagerGleneagles, Manager at BEST WESTERN Hotel Gleneagles, responded to this review

Thanks Robsevens1275 for taking time to post your review. So pleased that you had a fabulous stay with us over the Fawlty Towers weekend . Hope to see you again in the future. Trevor Cornish General Manager More 

Cheltenham, United Kingdom
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 2 weeks ago

Ok for price booked family room which was large and comfortable, although the bathroom didn't match the family room. The shower was also of poor quality. Bar area and breakfast were good. Staff very nice polite and helpful. Housekeeping not the best our room didn't appear to have been hovered on arrival or second day glass brought up from bar... More 

Was this review helpful? Yes
ManagerGleneagles, Manager at BEST WESTERN Hotel Gleneagles, responded to this review

Thanks for taking time to post your review. All feed back is a great help to us to maintain our 3 star standard .Did you mention during your stay concerns regarding your room as this would have been rectified promptly. Trevor Cornish General Manager More 

Bristol, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Warm welcome, cosy hotel, room very spacious with ginormous bed, very comfy Good size bathroom, with plenty of towels and a fan heater to warm it up. Good size TV in room, with tea and coffee making facilities, always welcome. Breakfast was help yourself, and good selection Would go back, but already booked for the night(s) I want it next... More 

Was this review helpful? Yes
ManagerGleneagles, Manager at BEST WESTERN Hotel Gleneagles, responded to this review

Thanks Snailsmit for your review of your stay. Very pleased you had a great time . Hope to see you again soon. Trevor Cornish General Manager More 

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Additional Information about BEST WESTERN Hotel Gleneagles

Address: Asheldon Road | Wellswood, Torquay TQ1 2QS, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Gleneagles 3*
Number of rooms: 41
Reservation Options:
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Also Known As:
Best Western Gleneagles
Best Western Torquay
Torquay Best Western
BEST WESTERN Hotel Gleneagles Torquay, Devon
Hotel Style:
#12 On the Beach Hotel in Torquay
#18 Business Hotel in Torquay
#34 Family Hotel in Torquay

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