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The Palace Hotel

Babbacombe Road, Torquay TQ1 3TG, England
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The Palace Hotel
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Ranked #63 of 94 Hotels in Torquay
A recent review
3 of 5 stars reviewed 3 days ago
SuekayC Chorley, United Kingdom
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522 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 of 5 stars Reviewed today NEW

This hotel which prices itself 35% higher than competing hotels (eg the superior Grand) is in need of modernisation. It has stuffy rules (eg smart clothes in the restaurant, children to be seated by 1930). It's decor and lighting is laughably old fashioned (and stuck in the 70s), we went to the "cocktail bar"-which was empty, we left immediately. The... More 

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Chorley, United Kingdom
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4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

I have just returned from taking my mother away for a short break at the Palace Hotel. As a four star hotel I was quite surprised when they asked me to pay for the whole stay before I had experienced the stay, I don't usually do this. On getting into our room I was very disappointed. Nothing major but not... More 

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Sheffield, United Kingdom
Top Contributor
62 reviews 62 reviews
24 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a period hotel with high ceilings and in magnificent grounds . Located between Torquay and Babbacombe it has easy access to both locations. Its also on a good bus route for those who are not good walkers. I stayed bed and breakfast .The breakfast was of good quality if not too hot! This is a prime tourist hotel... More 

Was this review helpful? Yes 1
PLYMOUTH DEVON
Top Contributor
60 reviews 60 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hotel is set in the most magnificent gardens with a nine hole pitch and putt. A very Old Fasioned place where the furniture in the Bathroom is recognised by Queen Victoria. Having said that the Staff were polite and attentive and served with speed in the dining room. The meals we had were excellent and Breakfast is something special

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Leicester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Yet another lovely break at the Palace. In an ever changing world, this is a place where time stands still – and staff have high standards. If you want peace and quiet, fabulous restaurant and cuisine, awesome public areas and fantastic gardens leading to Anstey’s Cove, indoor and outdoor pools, you will not be disappointed. However, if you are only... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was cheap, but it was 4 star so I expected a bit better than what we got. Some of the service was great, the female receptionist that greeted us was lovely, and the chef at breakfast on the first day was a real gent. But we also had some real poor service, some almost grunted responses from staff when... More 

Was this review helpful? Yes 3
Wolverhampton, United Kingdom
Top Contributor
100 reviews 100 reviews
22 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've been thinking about how to review this so very tired hotel for some time!! Desperately needs a cash injection to upgrade every where! The indoor tennis courts damp and look awfully sad! The bedrooms and bathrooms have not been changed for years! Still the same bed bases!! The staff however work very hard to keep the place happy, which... More 

Was this review helpful? Yes 1

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Bourne, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This ex bishops palace is like the curates egg, good and bad in places.The faded exterior could do with a lick of paint and the rooms whilst clean and tidy have a tired and dated look.The heating system needs some major updating. The staff in the dining room,on the other hand,are very smart,polite andserve meals in a very professional manner.Full... More 

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Bodmin, England, United Kingdom
Top Contributor
53 reviews 53 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from a short break at the Palace, which both my wife and I thoroughly enjoyed. Yes as others have said the hotel itself could fairly be described as 'a little tired', but the excellence and professionalism of the staff more than compensated for any shortcomings in that department....and some! Far too many hotels these days leave guests feeling... More 

Was this review helpful? Yes 1
Nice
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have attended functions here in the past and been impressed, not so impressed when I entered my room! We had 4 rooms booked for a family event, all the rooms were very dated, to a poor standard and completely worn out. Such a shame as it could be lovely. The staff were very good apart from bar staff who... More 

Was this review helpful? Yes 2
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