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The Palace Hotel

Babbacombe Road, Torquay TQ1 3TG, England
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The Palace Hotel
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Ranked #67 of 94 Hotels in Torquay
A recent review
5 of 5 stars reviewed 1 week ago
Julie C Woking, United Kingdom
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543 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
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    (543)
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    (128)
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    (132)
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    (99)
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Don't go on the beautiful external images this hotel sells itself in , the rooms are outdated , probably not been refurbished for over 20 years . A 12 inch old portable to watch , alarm an radio still built into the wall , and situated on a very busy road with rooms facing the main road , no wifi... More 

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Newquay, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

the hotel is very run down, damp and mold in rooms, we got put in a room near swimming pool at first, all you could here was the fans ect. so asked for another room still mold and damp, cobwebs, bathroom was dirty, toilet didn't work. the mattress looked about 20 years old it had even gone a different colour... More 

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Woking, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a civil wedding ceremony last week at the Palace Hotel, and our 2 families stayed for a long wedding weekend. All we can say is the standard of catering, accommodation, service and the sports facilities and grounds were all unsurpassed. For anyone considering a civil wedding at the Palace, don't hesitate for a second. Our grateful thanks go... More 

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2 reviews
2 of 5 stars Reviewed 1 week ago

This hotel is in desperate need of updating. The decor throughout is extremely dated, particularly so in the bedrooms. I booked this hotel because of the pool and Gym, unfortunately I wasn't aware the hotel would close said facilities at 20.00 pm so unable to use. Wifi was only available on the ground floor so unable to use in bedroom.... More 

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Yeovil, United Kingdom
Level Contributor
148 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 1 week ago

I love old structures its like going back to time . we kept on coming back to this hotel because of the staff , the service and the food. If you like modern hotels this is not a place for you . I would say the rooms are dated and tired but we would still come back to this hotel... More 

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Oxford, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Really friendly, pleasant and professional staff. Let down by the state of the rooms and hotel in general. Tired, dated rooms and lobby give no atmosphere. Wi-FI was poor at best. Needs a serious refurb! Won't be going back.

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Hove
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed as a last minute getaway for our Anniversary and thought that this Hotel sounded ideal in terms of location and something that was a little bit special. Upon arrival the reception area and downstairs rooms offered much faded grandeur. Check in was seamless however we then entered our room I was totally underwhelmed as I would of expected... More 

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Isle of Wight, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Went to this hotel a few years ago and after s bad experience in Bournmouth phoned and booked here about 8.15 in the evening spoke to the most friendliest lady called Mary who sorted us out a wonderful room couldn't have asked for better service. Lovely gardens, parking with no problems swimming pools which we used both days of our... More 

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Bromsgrove, United Kingdom
Level Contributor
132 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Palace hotel has old world charm set in wonderful gardens and very good service from the staff. The food is very good and for a relaxing break it certainly tickets most of the boxes. My stay was comfortable and relaxed and we were blessed with good weather so spent most of Saturday by the pool (outdoor, they also have... More 

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A Dark Satanic Mill Up North
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I always make a point of checking Trip Advisor comments before I book my holiday or visit a restaurant for the first time. In general, if one ignores the good and bad extremes, I have always found them to be reasonably accurate and reliable. Therefore, prior to my visit to the Palace Hotel in Torquay for a week’s holiday, I... More 

Was this review helpful? Yes 3
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