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All 97 Torquay hotels

The Palace Hotel

4.0 of 5 Hotel   |   Babbacombe Road, Torquay TQ1 3TG, England
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Ranked #67 of 97 hotels in Torquay
A recent review
5 of 5 stars reviewed yesterday
N9eav Cornwall
  • Reviews (424)
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424 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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  • French first
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English first
Top Contributor
206 reviews 206 reviews
37 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the mixed reviews, it is easy to see why you might get such a varied report from the hotel. It is true that it was built in 1921, I think and so it full of art deco design and cavernous rooms. The grounds are amazing and as a guest provide you with free golf, swimming, snooker, squash and tennis... More

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Rugby, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Upon arrival you walk into a fantastic foyer with a friendly welcome I was dissappointed in the room it look tired and in need of a makeover, the toilet was in a small alcove and i burnt my bum on the radiator when I went to the loo The interior is like a maze and signage is confusing Breakfast was... More

Was this review helpful? Yes 1
Kettering, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Firstly how is this hotel marketing as a four star hotel? Quite frankly the room (111) would have been outdated twenty years ago. No quilts only an old blanket (you know like your nan USED to have). I dread to think how long the headboard has been there. Stains all over the wallpaper and a clock radio that's come out... More

Was this review helpful? Yes 2
Lincoln, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

We picked up a brochure which describes a different place to the Palace Hotel we stayed at. We were visiting friends for a few days and wanted to make it a luxury break. When booking there was not much available on the Internet site. We travel abroad quite a lot and this is the most convenient way of booking. I... More

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It seems people who review either love it or hate it . What do I like ? this hotel is a relic of a grander time , a time of 1920,s splendour . The emperor and empress of japan honeymooned here in the 20's A huge terrace overlooks the gardens . The public rooms are huge with Art Deco features... More

Was this review helpful? Yes 1
Swindon, United Kingdom
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Palace in Torquay can boast an impressive history. However, the present state of this hotel and the service it offers is a mere shadow of what it once must have been. From check-in to departure we were constantly disappointed with what we experienced. The room was small and not of 4 star standard. It was impossible for example to... More

Was this review helpful? Yes 1
St. Albans, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The rooms were so old and dated I could feel all the springs inside the mattress, very poor mobile signal and wifi only on ground floor. A hotel with lots of potential needs some money spent to upgrade the bedrooms rooms.

Was this review helpful? Yes 1
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We booked this for a short stay and had read other reviews. Whilst I can't dispute some of the negative things people have said, I loved this place. The grounds and public rooms are outstanding, lovely and opulent. Absolutely loved the 'step back in time' lifts with their concertina gates and glass sides. We were given a garden view room... More

Was this review helpful? Yes 1
Plymouth, United Kingdom
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Good points staff v pleasant and excellent breakfast. Bad points Dated rooms, shower not working, no mobile phone reception which when reported was met with I know the whole area is poor. Not the staffs fault they were great but they dont warn you in brochure and clam to be a business/conference venue, Also no bar after 11.30 on sat... More

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Shrewsbury UK
20 reviews 20 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I needed to stay in Torquay for a couple of days on business and having searched for reasonably priced hotels I was very surprised to see the Palace was offering B&B for 2 nights for £78. On arrival the reception staff were pleasant and the hotel looked great until I entered my room, it was like stepping back in time... More

Was this review helpful? Yes 8
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Additional Information about The Palace Hotel

Address: Babbacombe Road, Torquay TQ1 3TG, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Palace Hotel 4*
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Also Known As:
Palace Hotel Torquay
Hotel Palace Torquay
The Palace Hotel Torquay, Devon

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Family/play areas (1)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#23 Luxury Hotel in Torquay
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