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All 98 Torquay hotels

Toorak Hotel

3.0 of 5 Hotel   |   Chestnut Avenue, Torquay TQ2 5JS, England
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Ranked #39 of 98 hotels in Torquay
A recent review
3 of 5 stars reviewed 6 days ago
yorkshirelass009 yorkshire
  • Reviews (385)
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385 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
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English first
Southport, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

We stayed at the Toorak at the beginning of August 2014. On arrival having booked a quiet room we were allocated room 24, well what a dismal room and quiet ! - it was situated next to the kitchen with a view from the window of cigarette butts, empty takeaway trays, and general rubbish so we asked to be moved... More

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Senior Contributor
27 reviews 27 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I had to change room to be nearer my family and better access to the lift, it was small with the sink in the room so not much room for bits and bobs on the dressing table the bathroom was very small just room for bath and toilet. The room 127 could do with updating the carpet was stained and... More

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TKMGT, General Manager at Toorak Hotel, responded to this review

Thank you for your comments we appreciate feedback and hope you will consider a return More

Crawley, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We have been staying at TLH for over 15 years and never needed to complain, however this visit a MAJOR problem. Check out morning we cleared the majority of our belongings from our room but left some things we needed still and some EXPENSIVE dresses were still hanging in the wardrobe we don't pack them in our cases. We went... More

Was this review helpful? Yes 2
TKMGT, General Manager at Toorak Hotel, responded to this review

Thank you for your feedback I am sorry to see there was a problem on your departure day. The room attendant had thought you had departed as there was only a couple of items left in the room that she thought you had forgotten them. She should have checked and sends her apologies as does the duty manager who dealt... More

Bournemouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

On business in Torquay for just a day so stayed the previous night in the Toorak. Great location for holiday makers. I had a single room - decor a little dated (reminded me of being on board an old fashioned cruise liner) but very clean and tidy. Bathroom again dated but also clean and tidy. Shower was a tad feeble... More

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London, United Kingdom
Top Contributor
723 reviews 723 reviews
53 hotel reviews
266 helpful votes 266 helpful votes
4 of 5 stars Reviewed 1 week ago

a very good place to stay great value,3 course evening meal table service, breakfast buffet style,coffee and tea servered at table,its clean friendly and quite,evening entertainment with nice bar,you can use the complex pools indoor and out also all the other 4 hotels bars and entertainments,will be back

Was this review helpful? Yes 1
West midlandss
13 reviews 13 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The positives - truly wonderful staff (did everything to make booking and stay satisfactory - minor issues quickly resolved and service was excellent). Evening meal good value, well cooked and well presented. Choice of desert restricted as kitchen ran out of items on the menu. Negatives - really tired bathroom (one silverfish seen in the bath - yak). No fan... More

Was this review helpful? Yes 1
Tamworth, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for one night and would come back again. The room was basic and needed updating and the hotel smelt musky. But the good points outweighed this as the 3 courses evening meal was lovely and they served you at your table. Breakfast was lovely, you helped yourself to this. Evening entertainment was good. It was a very hot... More

Was this review helpful? Yes 2
Hebden Bridge, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently treated my two granddaughters to a six night stay at the Toorak.. My family have been visiting TLH for many years. My first visit was to the Derwent in 1959. Over the years all the family have enjoyed holidays there and at the Toorak at different times of the year. This was my first visit in five years,... More

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have just read TJBear98's review of the Toorak. I have been been coming here for many years on a regular basis and found customer service second to none. The staff are genuinely pleasant and helpful. The restaurant's menu consists of a variety of dishes including vegetarian. Chef is always willing to cook a customer something different or omit certain... More

Was this review helpful? Yes 3
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We planned to take 10 days holiday in Torquay Now I must admit I looked around at a few other 3/4 star hotels but none offered the same as TLH for the money We settled on the Toorak having used the Carlton & Derwent before due to its quieter location I rang the hotel a few days before departure and... More

Was this review helpful? Yes 2
TKMGT, General Manager at Toorak Hotel, responded to this review

Thanks you for the review I am glad to see you enjoyed your stay and our team looked after you. I am pleased that we are now your first choice and look forward to seeing you here on your next break Thank you for your recommend and your business Kind Regards More

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Additional Information about Toorak Hotel

Address: Chestnut Avenue, Torquay TQ2 5JS, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Toorak Hotel 3*
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Also Known As:
Toorak Hotel Torquay, Devon

39 photos of this hotel

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Pool/beach area (2)
Hotel & grounds (1)
Room/suite (5)
Bathroom (1)
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Hotel & grounds (7)
View from room (3)
Pool/beach area (2)
Dining (4)
Other (2)
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Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style
#5 Spa Hotel in Torquay #10 Business Hotel in Torquay #29 Family Hotel in Torquay #38 Romantic Hotel in Torquay
Hotel Class
Official Description (provided by the hotel)
Part of TLH Leisure Resort, this lovely hotel has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a specialty. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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