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TLH Toorak Hotel

Chestnut Avenue, Torquay TQ2 5JS, England
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TLH Toorak Hotel
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TLH Toorak Hotel
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473 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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  • English first
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  • All months
    (473)
  • Mar-May only
    (116)
  • Jun-Aug only
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    (116)
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    (89)
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Blackpool, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel and complex is excellent, so much to do with plenty of quite corners to sit and relax. The staff where really helpful, the food good, but the swimming pools and spa top it all. We had a family room at the front with a lovely terrace over looking the gardens. Well worth a visit.

Was this review helpful? Yes
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear John, Thank you for taking the time to offer such a great review and it is a real bonus for us when our guests talk so highly about the complex. The facilities we have are second to none in the south west and it is great to hear our guests praise the resort so highly. We look forward to... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

4 nights at the perfectly located Toorak Hotel. We parked the car and didn't move it until departure day. Slightly disappointed that we booked a newly refurbished room and didn't get one so room was very dated, but understand this can't be guaranteed. Very glad we booked dinner, bed and breakfast as restaurant didn't disappoint and overall had a great... More 

Was this review helpful? Yes
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Claire, Thank you for your kind comments and I am really pleased that you had such an enjoyable stay. I will pass your feedback onto the kitchen and restaurant team regarding the food and it is great to hear that you will consider us again for a future stay. We are going to be having more refurbished rooms in... More 

Leicester, England, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a lovely large room on the ground floor overlooking the garden. Very good room service it was kept very clean. The service in the restaurant was excellent which considering there were 48 of us was a job well done. There was plenty of choice and the food was very good. There is an abundance of things to do... More 

Was this review helpful? Yes
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to write such a nice review and I am glad you enjoyed your stay and made the most of the facilities that we have here on the complex. It is great to hear such good feedback on the restaurant service as we are rally striving to offer the best we can, this... More 

United Kingdom
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Just spent the weekend at this hotel. We were attending a Family Reunion. The organisation was fabulous..... Tables in the restaurants reserved for all of us ( of which there were over50) for breakfast and dinner. The food was good ... Huge portions. !!!! A lovely gala dinner on Saturday night too. Breakfast not so good. Your typical hotel buffet... More 

Was this review helpful? Yes
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Reviewer, Thank you for your review regarding your recent family reunion it was a pleasure to have you all here and we are really glad that it ran so smoothly. We have had some excellent feedback about the event and all the staff are very overwhelmed by the kind comments from all of the family. In regards to the... More 

Maidenhead, United Kingdom
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 3 nights to attend a wedding at the same hotel. The wedding was lovely and done well, the staff were helpful and efficient mostly and the facilities were good. With the exception of the toilets nearby the event room which smelt dreadful and were most unpleasant. However, it was the location of the room we were allocated... More 

Was this review helpful? Yes
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Reviewer, Thank you for your feedback regarding your recent stay, I will pass your comments onto the team. I am sorry that you encountered some issues with the room location. If you had let us know that there was noise problems at the start of the break then we would have done our best to relocate you to another... More 

Leicestershire
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back home after spending a lovely week at this hotel. Very good overall especially if travelling about the area. Lovely well kept gardens, rooms very large and spacious, perhaps a little tired but this can be overlooked by the excellent staff. Always smiling and courteous, nothing was too much trouble. We were on a bowling tour and they accommodated... More 

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Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Gillian B, Thank you for choosing us to host your bowls tour 2015 and it has been a real pleasure to have you over the last week. I will pass your feedback on to the staff and I am very happy that everything ran smoothly and you enjoyed your stay. We are looking at updating some of the rooms... More 

Abergavenny
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Another visit to this hotel which I think is the best out of the other three. Firstly I would like to mention the excellent staff at reception and also in the restaurant. The food was plenty and quite a good choice, we were with a dancing party of about 40 odd people and the service and smiles of the staff... More 

Was this review helpful? Yes
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Reviewer, Thank you very much for your feedback and I will pass your comments on to the team. It is really nice to hear that the issue with the room was put right by our staff and the service you received resolved the issue during your stay. I would like to apologise that you didn't find the room up... More 

London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from another great break at The Toorak, whilst the hotel & staff continue to display excellent all round service & professionalism I feel a special mention should go to the chef and his team. The kitchen staff are never seen but consistently produce food of a very good standard & which is always attractively presented. Well done to... More 

Was this review helpful? Yes
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Reviewer, Thank you for your kind comments and I will ensure that they are passed on to kitchen team. The food at the hotel is probably the biggest reason guests return so often and it is great to receive such high praise form you. We look forward to welcoming you again soon. Many Thanks Ben Raven More 

Norwich
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at Toorak Hotel for an all inclusive painting break. Not only was the painting course fantastic but we were extremely pleased with the hotel. Yes the rooms and corridors were slightly tired in their decorations but the main things such as the beds were very clean, the bathrooms were very clean and the food was absolutely fantastic. We found... More 

Was this review helpful? Yes 1
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Sheila, Thank you for your review I will pass your kind comments onto the staff. It is good to see so many excellent reviews on the painting breaks that we run. We are addressing the décor in the corridors and rooms so you should hopefully see the difference if you return again. We look forward to seeing you again... More 

Teignmouth, United Kingdom
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was invited to the Toorak for an evening meal with friends from Leicestershire Men's Bowling Association. A group of 50 bowlers. The hotel is clean, beautifully furnished and the staff were friendly and efficient. Dinner was served at a very reasonable pace with great efficiency and the food was delicious. The roast beef was so tender it melted in... More 

Was this review helpful? Yes
Ben R, General Manager at TLH Toorak Hotel, responded to this review

Dear Reviewer, Thank you for your very kind review and I am glad your enjoyed your evening here with us at the Toorak. It is great to hear such lovely feedback and I will ensure that it is passed on to the kitchen and restaurant team. We are really proud of what we offer for groups here at the hotel... More 

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