We booked last minute Easter week 2007 through a website and got a bargain! For £50 we got a double room and breakfast! And we had a room at the front with the great view of Torquay. The pool was not in use (it was warm weather) as it was being cleaned or renovated. Positives The view and breakfast, which... more

Lets start from the begining...... Parking is a problem although the hotel does have a limited parking area which was full on our arrival. Reception suggested we park at the nearby rugby club..at £6.50 for 24hr stay? tempting but no thankyou! so we risked on street parking some distance from the hotel. Arrived at the room (303) which wasn't a... more

My wife and I just return from the weekend break in Torquay celebrate our wedding anniversary. We booked The Grand Hotel from their website and got the good deal for 2 nights in Deluxe Selected Seaview Room (all this room type is located on 4th floor) nice sea view. We booked first night on Dinner & Breakfast Package and the... more

We should have taken the hint from all of the reviews but the Grand is definitely not up to scratch and in desparate need of an extensive refurb. We booked a sea view room and were totally disappointed. The room hadn't seen a lick of paint in years and was shabby, tired, extremely hot contstantly, had chipped and broken furniture... more

I arrived at the hotel, i did struggle to no where to park as i believed the carpark had a hotel, i ended up parking in the Railway station carpark, apparantley there are some reserved spaces in that car park for The Grand but they were full. I never did find out where there car park was. On entering the... more

Where do we start? Fawlty towers is still alive and well in Torquay. On check in nothing went well - no porters to help with luggage, rooms not ready and had to chase them to chase housekeeping. Two of the rooms were sad and tired looking with the cot allocated in the wrong room. The other room we had was... more

I also stayed here recently to attend the same conference as the previous two reviewers. I would agree with their comments that the staff have uniformly good attitudes (although I had to make three separate visits to the reception desk to confirm my partner's arrival/stay on final night...first reception staff person supposedly made a note of his name, but later... more

I'd describe this as 'faded luxury.' Room was perfectly clean & comfortable and fairly spacious, but looked dated, corridors were shabby though they appear to be refurbishing. Location was great - directly opposite the station, and a pleasant 10 min walk to the conference venue I was attended, plus a nice view of the sea. Nothing to complain of, and... more

I stayed at the Grand during a conference at the nearby Riviera Center in April 2008. My reservations had been made by the conference organizers, and when I arrived I was greeted by a startlingly (even alarmingly) perky desk staff who checked me in quickly and efficiently. My room was very pleasant: reasonably spacious for a British hotel, with four... more