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The Imperial Hotel

Hotel website
Park Hill Road, Torquay TQ1 2DG, England
Best prices for: 1 room 1 guest
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The Imperial Hotel
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The Imperial Hotel
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1,291 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stafford, United Kingdom
Top Contributor
51 reviews 51 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We have stayed here many times over the years and last autumn I must admit we had a lovely stay but the service left a bit to be desired. However, we returned this weekend for a couple of nights and had a lovely time. All the staff we encountered were great. Friendly, welcoming and very helpful. What a difference it... More 

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Ramsgate, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Large hotel which looks grand on entry and good efficient re ception staff. The room was huge with great balcony and fantastic views. Although slightly tired the room was comfy, Queen size bed, loads of wardrobe space and big bathroom. Overall a really nice stay but we didn't have any meals so can't comment. Would definately recommend this hotel to... More 

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Oxford, United Kingdom
Top Contributor
68 reviews 68 reviews
23 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

On arrival we were kept waiting 15 minutes while two reception staff dealt with a group of five people before us. Although the wait was excessive it wouldn't have been a problem if the girl who dealt with us hadn't just grunted at us when it was our turn and had apologised for the wait and welcomed us. Even in... More 

Was this review helpful? Yes 4
Buckfastleigh, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stay several times a year in Torquay and usually at The Grand Hotel hovever the past 18 months it's really gone down hill so decided to try The Imperial. We have a dog and they never use to allow dogs but they have a few rooms put by for dogs and their owners now. I have to say the room... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear DartmoorChef, What a fantastic review! Thank you so much for leaving us such great comments in particular regarding your room and my team’s service. Christy in particular will be thrilled to hear such commendation of her work. We look forward to the possibility of welcoming you all back soon. Warm regards Gwyn Gibbons General Manager More 

Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were pleasantly surprised when we arrived at the hotel. Check in was efficient and our room was very comfortable with probably the best view in Torquay! We had a balcony wih sun loungers and solid divides between rooms for privacy. The hotel is a few minutes walk from the harbour so is nicely away from any noise from the... More 

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TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear BidBod44, Thank you for sharing your experience with us here at the Imperial Hotel Torquay. I am delighted that you were impressed with all aspects of your stay from your room and the amazing views to your breakfast. I am however disappointed that another guest smoking but a little niggle on an otherwise perfect stay. It is a shame... More 

London, United Kingdom
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great welcome at the hotel, impressive, great staircase, amazing views, Agatha Christie everywhere, big rooms. The only let down was that they decide to charge you £7 for car parking (hotel grounds!) or £15 if you want you car in the undercover car park. Seriously? squeeze money out of the tourist, why just incorporate it into the room. The lady... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear Ardmereroad, It is great to read that you had a fantastic stay here and also that you were impressed with the hotel. Your feedback regarding the car parking charge is appreciated and has been taken on board. Thank you for taking the time to leave us a review. We hope to welcome you back soon. Warm regards Gwyn Gibbons... More 

Torquay
1 review
4 of 5 stars Reviewed 5 days ago NEW

Booked this hotel for a wedding anniversary celebration and found it was everything we expected and more. Very comfortable and nothing was too much for them. Even weather was great but even rooms were warm had it been cold.

Review collected in partnership with this hotel

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TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear Wendy W, Thank you for sharing your experience with us here at the Imperial Hotel Torquay. I am delighted that your stay here exceeded your expectations for your anniversary celebration. We look forward to the possibility of your future return. Kindest regards Gwyn Gibbons General Manager More 

Ellistown
1 review
4 of 5 stars Reviewed 5 days ago NEW

Hotel good, food expensive but good quality, room decent size and kept very clean, sheets changed every day, Only downside was the bed was too small( double) and the mattress wanted changing, we found this too soft for our liking. The staff were very friendly . Wifi was free but most times useless!! Hotel was also at the top of... More 

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TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear peter p, I am pleased that overall you enjoyed your stay here with us. I am however sorry to learn that the mattress was not to your liking and also that you had problems with the wifi on this occasion. Your kind comments regarding my teams friendly service are great to read and I shall mention this to them... More 

Southampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My partner and I booked a weekend break via Secret Escapes, which included a two night stay here with a three course dinner, and afternoon tea for the next day. The room was very spacious and well presented, spotlessly clean, with a sea view. The three course meal was delicious - with just the right timing between courses and good... More 

Was this review helpful? Yes 1
Brighton, United Kingdom
Top Contributor
97 reviews 97 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent three nights at this hotel as part of a conference and would thoroughly recommend a stay. The rooms are fantastic in size and views over Torbay, They are not fitted with the latest gizmos, but just enjoy a bit of retro living for a while. The staff are friendly, although the speed of delivery can be slow (for... More 

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