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The Imperial Hotel

4.0 of 5 Park Hill Road, Torquay TQ1 2DG, England
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The Imperial Hotel
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The Imperial Hotel
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1,156 reviews from our community

Traveler rating
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    185
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    60
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Plymouth, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We went for the christmas murder mystery dinner which was really good. Fantastic fun, had such a good laugh. The 3 course meal was excellent, the room was decorated lovely, the tables were beautifully decorated. The service was excellent and the staff were all lovely. Excellent value for money and the hotel looked beautiful, really chrismassy. The candlelight theatre performers... More 

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Devon, Uk
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My friend and I came to the Imperial for a spa day in October for my birthday and I must say I was thoroughly disappointed. When we arrived, there was a little wait at the desk as no members of staff were to be seen. We paid for our treatment up front and chose our lunch. We grabbed our robes... More 

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Hartland, Vermont
Top Contributor
58 reviews 58 reviews
41 hotel reviews
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We last stayed at The Imperial in late 2010 and were very disappointed. The hotel appeared, at that time, to be on a steady decline from the luxury of earlier years to a drab, faded Blackpool-esque hotel welcoming coach parties. As a consequence we returned with some trepidation. And we were very pleasantly surprised! The service was genuinely warm and... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear Craig_Walsh, It is fantastic to read that we restored your faith in us on your recent stay. We have been working tirelessly to improve the service we provide. Thank you for taking the time to mention this. I am delighted that you thoroughly enjoyed every aspect of your stay from your room and dining experience to the service you... More 

Exeter, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were a group of 18, mostly married couples. The Torbay Suite was where our party was held which is a long way from the main entrance and feels like you are walking into the bowels of the hotel which was a bit off putting. There was no need to worry as the suite was lovely, clean well stocked toilets,... More 

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TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear Tess Irons I, Thank you for taking the time to write us a review. I am thrilled that you all had a fantastic Christmas Party. Your lovely feedback regarding the service you received and also that the DJ catered for all ages will be passed on to them straight away. We look forward to the possibility of welcoming you... More 

Bracknell
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for our mini moon and were upgraded free of charge to a premier room which gave us the most amazing views and big patio doors which led out to the patio and garden area... our room was a little tired, it could have done with a lick of paint and a little tlc but we didn't care... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear Petitemoi18, Thank you for writing such a lovely review. It's fantastic to read that you enjoyed your stay and we were able to recognise your special occasion and offer an upgraded room with a view on this occasion. I'm pleased you thoroughly enjoyed the food we had to offer and the room service breakfast. It's great you find us... More 

NEWHAVEN, EAST SUSSEX
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 4 nights recently. Had room 420 which was a deluxe sea view room with a balcony. I was a little disappointed with the bathroom as it's such a large bedroom. I think we were the only people on that floor as it was so quiet. Word of warning though, I wouldn't like to be in room 418 as... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear BEXPW, I am extremely pleased to learn that you were impressed with your room and your food whilst staying with us. Thank you for taking the time to leave us a review. The points for improvement that you have mentioned have been noted. We do hope to welcome you back soon. Congratulations and we hope you and the baby... More 

Cardiff, United Kingdom
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Recently given a present of a stay at the Imperial Hotel Torquay. When we arrived at the hotel the staff were friendly and welcoming. But the first thing you see is a sign that says £7 or £15 per night for parking, when we booked we asked about parking and at no time where we to that there was a... More 

Was this review helpful? Yes 2
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear photoman5, Thank you for taking the time to leave us a review. I am sorry to learn that you were not entirely happy with aspects of your stay on this occasion. The points for improvement that you have mentioned are appreciated and have been fully taken on board. We do hope that you will reconsider and return in the... More 

London, United Kingdom
Top Contributor
166 reviews 166 reviews
24 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two days, and as the previous reviewer stated, everything good from reception checking in, to checking out. Room, and bathroom, even though at the back, was spacious, clean and lovely and warm. The view from the back of this hotel is not too bad, overlooking some of some of the nicer properties in this area. Breakfast was... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear Keith L, It sounds like you have had a wonderful say with us at The Imperial Hotel, Torquay and thank you for taking the time to leave a review. It’s a pleasure to read that the team were really friendly and attentive and I do hope to welcome you back again very soon. Kind regards Gwyn Gibbons General Manager More 

Glasgow
Top Contributor
114 reviews 114 reviews
64 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Returned here for weekend break and really loved this hotel again. From the welcoming staff at check in to the staff at breakfast time, and dinner they are all first class, keep up the good work. Rooms are very spacious and as we had a sea view it was great to sit and look at the lovely view over the... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear jman26, Thank you for your loyal custom and I am really pleased to read that you enjoyed another visit to us. Thank you for your kind comments and I hope to welcome you back again very soon. Kind regards Gwyn Gibbons General Manager More 

Exeter, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I have stayed AT this hotel many times ! We've always had a lovely time and this time was no exception ! We had a lovely big/clean and very comfortable room overlooking the bay ! The bathroom was clean and had good quality toiletries with big soft bath towels ( lovely) Breakfast was very good ! Plenty... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Imperial Hotel, responded to this review

Dear sandycj07, It's lovely to read that you will be recommending out hotel to others due to a wonderful stay you have had and I’m very pleased to read that you found you room clean and comfortable and the breakfast was also to your satisfaction with plenty of choice. We look forward to welcoming you again in the near future.... More 

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Additional Information about The Imperial Hotel

Address: Park Hill Road, Torquay TQ1 2DG, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 152
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Also Known As:
Imperial Hotel Torquay
Barcelo Torquay
Imperial Torquay
Torquay Imperial Hotel
Hotel Imperial Torquay
The Imperial Hotel Torquay, Devon
Hotel Style:
#5 Business Hotel in Torquay
#7 Spa Hotel in Torquay
#13 On the Beach Hotel in Torquay
#17 Luxury Hotel in Torquay
#35 Romantic Hotel in Torquay

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