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All 96 Torquay hotels

The Imperial Hotel

4.0 of 5 Hotel   |   Park Hill Road, Torquay TQ1 2DG, England
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The Imperial Hotel
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Ranked #54 of 96 Hotels in Torquay
A recent review
3 of 5 stars reviewed yesterday
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1,070 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Such a once magnificent hotel deserves a team totally dedicated to ensuring a truly 5* experience for the guest. Sadly, the Imperial no longer delivers, falling far short of 5*, barely scraping 4*. Reception staff failed to properly respond to my comments about the room and request for a change, the attitude being one of "Well, what do you expect... More

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Swadlincote, England, United Kingdom
2 reviews
3 of 5 stars Reviewed yesterday NEW

The imperial hotel torquay has wonderfull views location was good, bedrooms excellent and food was amazing the only thing wrong in many occasions was the staff!!we found the staff to be very rude at times after going out one evening we decided to go in the bar for a couple of night caps only to find after a while the... More

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London, United Kingdom
2 reviews
2 of 5 stars Reviewed yesterday NEW

Magnificent views of Torbay but OH how the pennies were pinched at breakfast. Fruit juice from a machine is bad enough but when the mixing ratio water to concentrate goes wrong ........ worse still the staff KNEW IT WAS WRONG and explained they could do nothing; but did produce an individual jug of orange when asked. Poor quality bread, croissant... More

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Stourport, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Imperial is in a great position overlooking the sea and harbour of Torquay. We had a lovely sea view room with a terrace from which we could walk into the garden, which was also lovely. Fabulous dinner on Saturday evening was followed by a sumptuous breakfast on Sunday morning with plenty of variety to please everybody.

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Good in part but poor service at the bar and reception. This is at best a 3 star and nowhere near the 4 star ranking given. All the staff appear to be agency and are just after the £6 p/h. Nice views and clean rooms helps to offset poor service. Would not go back.

Was this review helpful? Yes 1
Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When we arrived at the hotel we were greeted by an amazing reception area with tall ceiling with hanging chandeliers. The receptionist (Christy) was rely nice in helping us out as our booking was dated for a different weekend. What we received was an amazing weekend of complimentary drinks and three course Michelin style dinner with sparkling wine included. To... More

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Bath, United Kingdom
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We arrived at hotel to be greeted by a very friendly, polite English young lady, who told us we had been upgraded! We had a lovely room, sea view, with balcony, what a view! Bed was huge, great nights sleep, bedding clean, robes for us to use with slippers..shower could have done with a bit more power, but good temperature.... More

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Tadworth, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Very nice Victorian hotel built in the late 1800's with lots of charm and character. First impression of the nice large room was that it only had a standard size bed when there is more that enough room for a king or even queen size bed. Great view but unfortunately the access door to the balcony had been disabled due... More

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Lingfield, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

having read some of the recent negative reviews, I am not sure they stayed at the same Hotel as we did! From check in to departure we found all the staff friendly, helpful and efficient. Our room (no.126) was lovely and spacious, with a glorious view of Torbay, the bed was very comfortable and everything was spotlessly clean. The food... More

Was this review helpful? Yes 5
Ashleworth, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Along with my wife and four friends we booked in at the Imperial on Saturday 20th September 2014. This was to be an 25th anniversary treat from our friends who had stayed there several years previously. On arrival the first thing you are told is that you will be charged £7 to park your car in their very ample parking,... More

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Additional Information about The Imperial Hotel

Address: Park Hill Road, Torquay TQ1 2DG, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 152
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Also Known As:
Imperial Hotel Torquay
Barcelo Torquay
Imperial Torquay
Torquay Imperial Hotel
Hotel Imperial Torquay
The Imperial Hotel Torquay, Devon

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