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The Heritage Hotel

2.0 of 5 Sea Front | Sheddon Hill, Torquay TQ2 5TY, England
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150 reviews from our community

Traveler rating
    45
    57
    19
    15
    14
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16
56
15
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Liskeard, England, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel with a friend so we could have a girly weekend the staff were ok but we were told outside door shut 1130 we had key to get in we got back at. 955 to find door locked we went to our room then we thought we go back downstairs to bar at 1015 to find... More 

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Torquay, England, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel advertises a leisure club which closed unexpectedly with no notice at the end of October, without even letting it's members know that it was closing! I have had no word from the hotel about the closure of the club, despite being a member of the leisure club! Disappointed doesnt even begin to describe how I feel!

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shrewsbury
Top Contributor
62 reviews 62 reviews
25 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed last weekend with group of friends (4 couples), and we had a great stay! Each of our rooms were very different but all were very clean and serviced well by the lovely cheerful maids. We particularly enjoyed the whole ambiance and busy atmosphere around the bar and garden area which had stunning views overlooking the bay, and were served... More 

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1 review
4 of 5 stars Reviewed November 18, 2014

We arrived for 1 nights stay at a special rate of £44.95 for a double room and breakfast included. On arrival the free car park of the hotel was full and we had to pay in the public car park right next to the hotel at £2.20 for 2 hours not a good start. On entering the hotel it is... More 

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Chichester, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 2, 2014 via mobile

We've just had two nights here and it was great,rooms really nice, clean,everything there we needed.towels were pure white and fluffy,,,,!,,,nothing was too much trouble for the staff who were friendly to the last. All had smiles on their faces and nothing was too much trouble for them.i needed an iron and board and it was brought to my room... More 

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Leebrewer, Manager at The Heritage Hotel, responded to this review

Thank you for your review we appreciate it and look to seeing you again soon. More 

Cwmbran, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2014

Very close to the sea front, close enough to walk to the shops and marina. Staff go out of their way to make you feel welcome. Room was spotless and comfortable. Very quiet with stunning views. Drinks were very reasonable and had an excellent selection, food was very good and reasonably priced. Cater for all ages. Would highly recommend and... More 

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Leebrewer, Manager at The Heritage Hotel, responded to this review

Thank you for your kind words and we hope to see you again soon check out our website for promotions and special offers. More 

Bath, England, United Kingdom
1 review
4 of 5 stars Reviewed October 31, 2014

Booked a 2 night stay at this Hotel with my young daughter and had an enjoyable stay. I checked out the reviews before booking and found a few of them to be very harsh. We stayed on a Monday and Tuesday night,in room 14 and had no issues with noise The room was very clean, Bathroom was spotless and we... More 

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Sandhurst, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 30, 2014

A warm welcome followed by being escorted to our room which had a good sea view and was well appointed with an excellent en-suite. Following a good nights sleep in a comfortable bed a good hearty English breakfast. All round very cheerful and pleasant staff and really good value for money. Would certainly go again.

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Leebrewer, Manager at The Heritage Hotel, responded to this review

Thank you for your kind words and we hope to see you again soon. More 

Hereford, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 11, 2014

Again this year, very satisfied with the Hotel. Staff always helpful and very friendly. Room very clean and spacious. Food very good and prices reasonable. Hotel is very close to all amenities and bus stops. Hubby's only complaint was the bar doesn't serve local beers, not being a cider or lager drinker and having been spoilt with Wye Valley Ale... More 

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Leebrewer, Manager at The Heritage Hotel, responded to this review

Hi and thank you for your review, please can you tell your husband we now stock bottled real ale so on your next visit he has something to look forward to. More 

Basildon, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed October 10, 2014

The place is best described as a pub (applebys) with rooms above which is halfway up a hill. We were lucky and had a lovely big room with one double and two singles to choose from, just for the two of us and a great sea view as well. The breakfast was great, plenty to choose from, from cereal to... More 

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Leebrewer, Manager at The Heritage Hotel, responded to this review

Thank you for your fair review. More 

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Additional Information about The Heritage Hotel

Address: Sea Front | Sheddon Hill, Torquay TQ2 5TY, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Heritage Hotel 2*
Number of rooms: 24
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Also Known As:
The Heritage Hotel Torquay, Devon

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