We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Heritage Hotel

Sea Front | Sheddon Hill, Torquay TQ2 5TY, England
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with LateRooms to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Heritage Hotel
Professional photos View all
Browse nearby
The Heritage Hotel
The Heritage Hotel
The Heritage Hotel
Add Photo Write a Review

185 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    53
    71
    25
    21
    15
See reviews for
20
72
21
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Any
English first
  • All months
    (185)
  • Mar-May only
    (52)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (27)
All months
Carlisle, England
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Visited during a quiet lunchtime, good elevated location, being just a short stroll from the sea front, the staff team were friendly & efficient, the hotel benefits from a large outdoor terraced area overlooking Torbay, good value & tasty meals excellently presented. I would certainly recommend Appleby's Bar for daytime bar meals.

Was this review helpful? Yes
Manchester, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago NEW

Stayed here with my wife and found the whole process dismal, the food was not nice and the staff were rude would never stay here again as there are better places to stay not to far away, be warned not a nice hotel

Was this review helpful? Yes

Travelers are raving about these Torquay hotels

4 of 5 stars
Show Prices
4.5 of 5 stars
Show Prices
5 of 5 stars
Show Prices
Exeter, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was encouraged to book into this Hotel by a coach driver on his way to Torquay himself. I was welcomed and felt at ease straight away. They gave me a lovely sea view room. The bathroom was new and the bed very comfy. There was a TV ( which I did struggle to use) and tea and coffee. Breakfast... More 

Was this review helpful? Yes
swindon
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My best man booked this hotel for my stag weekend as options are sometimes limited accommodation wise for such an event, but he told me from his initial first contact with the hotel, all conversation was extremely friendly and welcoming to our needs, and before we had even arrived recommendations were made for activities, restaurants etc in the surrounding area... More 

Was this review helpful? Yes
west sussex
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for six nights and had a very enjoyable stay. Most people seem to only stay one or two night the staff seemed surprised that we were staying longer. It is in a great location ten minutes from the town, the harbour and the Princess Theatre. The staff were great but Paul deserves a special mention, he was... More 

Was this review helpful? Yes 1
Cardiff, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in June 2014 for three nights, quite a busy Pub area but that was fine,hotel is in an excellent position just a 5 10 min walk to town, bars etc. ( Now there's some trendy bars even nearer at the bottom of the new flats ) Room was really large as it was for one person with a... More 

Was this review helpful? Yes
Leebrewer, Manager at The Heritage Hotel, responded to this review

Thank you for your review were glad you enjoyed your stay and hope to see you again soon. More 

liverpool
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2015

Arrived in Torquay late in the afternoon without a booking and rang reception,girl very friendly and was able to accommodate us for one night at a good rate with breakfast. Given a decent ground floor large room with a view of the sea. Asked for advice regarding real ale pubs and all in all whole experience good and not too... More 

Was this review helpful? Yes
Leebrewer, Manager at The Heritage Hotel, responded to this review

Thank you so much for your good review your kind words go a long way, we hope to see you again soon. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 24, 2015

Room was clean, very average, whole hotel was laid out like a youth hostel. Very expensive for one night stay. The food in the pub adjoining was excellent (Applebys). Very close to the beach and shops etc.

Was this review helpful? Yes
Leebrewer, Manager at The Heritage Hotel, responded to this review

We do have a great location here, a stones throw from the beach with the shops and nightlife just a 5 minute walk away, were glad you liked the food from our new menu, we hope to see you again soon. More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 22, 2015

Nice traditional hotel with bags of character. Good dinner with a varied menu and lovely room with sea views. Breakfast buffet excellent. The corridor carpets are a little tatty but I didn't spend a lot of time in the corridors. All in all, for the price, a very good is my verdict.

Was this review helpful? Yes 1
Leebrewer, Manager at The Heritage Hotel, responded to this review

Thank you for your kind words if your every in Torquay again please make sure you check our regular promotions on our website beforehand. we look forward to seeing you soon. More 

Bristol, England, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 21, 2015

Booked thus hotel as a cheap option for two nights just as a place to get my head down to sleep. As a two star and costing less than 35 pound a night with a continental breakfast included I did n't expect much but how wrong was I. I booked a single room and got alarms room with a double... More 

Was this review helpful? Yes
Leebrewer, Manager at The Heritage Hotel, responded to this review

Thank you for your fair review and we look forward to seeing you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
View from room (9)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (6)
Viewed
Family/play areas (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (1)
Viewed
Dining (2)
Viewed
Room/suite (6)
Viewed
Pool/beach area (2)
Viewed
Bathroom (2)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay