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The Heritage Hotel

Sea Front | Sheddon Hill, Torquay TQ2 5TY, England
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199 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gloucester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel with my two sisters at the end of July. We booked it through Booking.com and it had a good score rating. It has a good location near the town centre but that is as far as it goes. We asked for a sea view room and thought we had one but unfortunately we didn't and... More 

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Llanelli, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just returned home from a three night stay and have to say it was a perfect location .... However the hotel is in need of a refresh to say the least from the creaking floorboards to the grubby carpets and dated decor in rooms and lack of attention to detail with cleaning .I have to compliment the applebys resteraunt on... More 

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Southampton, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booking details said breakfast but didn't specify it was continental with a charge of £5.99 for cooked. I went up to have dinner in the restaurant on my first night to find the lounge and restaurant cordoned off for private parties, leaving the patio or the busy bar. I chose to go out. Besides regular parties, the swimming pool was... More 

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Travelers are raving about these Torquay hotels

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

just writing this review because I ve put one on booking .com I wrote a good review but my score ratings were diabolical don't know what happened got to apologise to the management and staff we really enjoyed our holiday at the heritage nice location nice rooms helpful staff the meals in the bar were nice good atmosphere in the... More 

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england
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

arrived on 31st July for the weekend great location lovely room, staff friendly, on booking form said breakfast included when we arrived we was told this was only a continental if we wanted a cooked breakfast we would have to pay extra, it does not state on my booking continental? so we went down for our continental breakfast the next... More 

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Exeter, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Booked into this hotel as I was attending a meeting in Torquay. My welcome was warm and friendly and as I arrived early I asked if I could leave my car for the day which was no problem. My room was a little dated but the bathroom was clean and bright and there was plenty of hot water. I would... More 

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Middlesbrough, United Kingdom
2 reviews
1 of 5 stars Reviewed July 26, 2015

We arrived at 7.00pm on the 18th July 2015 the Pub was bouncing which was directly below the family room we were allocated. The music blared everyday from 5.00pm to midnight incessantly. The rooms were dirty and dated and the dining area for continental breakfast which consisted of toast and cereal was also dirty with tables unwashed from the previous... More 

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Milton Keynes, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 23, 2015

We were travelling along the south coast and booked The Heritage Hotel which has excellent views over looking the bay. It took a little while to book in. The poor chap was rushed off his feet. Very pleased with the rooms clean and great views. BUT we went out for a meal and when we arrived back at the hotel... More 

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Chelmsford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2015

I have stayed in several hotels in Torquay but this is the best overall. I stayed here in a number of different rooms and I cannot agree with one comment that any of the rooms were shabby, noisy or filthy. They were up with the best I have stayed at. The staff work as a great team and nothing was... More 

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Newquay, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 20, 2015

The staff were great and friendly especially Paul who was really helpful. the room was very good at a great price with great view of the sea a very good continental breakfast with a good choice and would stay agan Thanks .

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