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The Heritage Hotel

2.0 of 5
Sea Front | Sheddon Hill, Torquay TQ2 5TY, England
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169 reviews from our community

Traveler rating
    51
    62
    24
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    14
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17
67
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minehead, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We have just returned home after a two night stay here. Warm welcome when we arrived. Room was comfortable and clean. Also seeing as we were opposite the bar terrace it was suprisingly quiet. Lovely brekkie. Central for the theatre, town centre and harbour. We enjoy walking and it took us about 15 mins to walk to the harbour. Would... More 

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Bristol, United Kingdom
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night over a Bank Holiday Weekend. Got a great price. The room we had had a lovely view, helped by the sunny weather, The room was spacious, clean and comfortable. The bar is lively with a good atmosphere. Being a Sunday night, we found it to be the only lively bar in Torquay! Free parking was... More 

Was this review helpful? Yes 1
Exeter, United Kingdom
Top Contributor
101 reviews 101 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had a voucher for buy 1 get 1 free so thought we would try this place. Staff very friendly, décor…..imaginative…views over the bay lovely and breakfast OK, but very greasy. Rest of menu looks cheap and cheerful. Car park is a bit on the small side, but at least they have one that’s free.

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Ibiza Town, Spain
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From moment of arrival, was made to feel extremely welcome. Was given a huge suite overlooking Torbay, spotlessly clean. Friendly staff who could not do enough, breakfast was continental but loads of it croissants, filter coffee and sea views...Ideal.

Was this review helpful? Yes 3
Carmarthen, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

All the staff were lovely, and really helpful; it's not their fault that the building and decor seem a little tired in parts. Our room was large, clean and well-serviced, but had a huge, very obvious stain on the carpet and the pillows were uncomfortable. No bath, but the shower worked fine & there were plenty of towels. An easy... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I recently stayed here on a weekend break, I found the hotel to be good, the staff (especially the breakfast staff) were all pleasant and the food was Okay! however I was put in a room under the "conservatory" now this room was BIG and would have accommodated a family! but I have a few concerns about this and thought... More 

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Cinderford, England, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The hotel was cleanish and there was a bed so it wasn't a total bust, but it wasn't great. The facilities weren't good within the room. The fixtures and fittings were out dated and a little depressing. We were situated under the patio and we were lucky it wasn't a busy saturday night as the walls were paper thin and... More 

Was this review helpful? Yes 1
Taunton, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 14, 2015

The Heritage has a good location and is reasonably priced. The rooms, however, are spacious but dated. Wifi was unavailable "it's broken". Sky TV did not work until one of the beds was moved (honest). Service was good and staff were helpful. Bed were comfortable.

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Cardiff, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed February 28, 2015

Couple of nights here over Half Term holiday. We had a family room which was really comfortable & clean TV didn't work (no/sporadic sky signal) & no promised wi-fi I would reccomend to stay her but think cost of room was a bit expensive. Continental breakfast was very good & views from breakfast room too

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Shrewsbury, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed February 20, 2015

I have used this hotel several times over the last 6 months as a base to work from for a week at a time. I know which rooms where you can get Wifi and phone signal, mainly from trial and error, and I ask for the same room each time. Believe me there are rooms where you get no signal... More 

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