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The Heritage Hotel

Sea Front | Sheddon Hill, Torquay TQ2 5TY, England
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193 Reviews from our TripAdvisor Community

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    57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Any
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    (193)
  • Mar-May only
    (52)
  • Jun-Aug only
    (58)
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    (27)
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Middlesbrough, United Kingdom
1 of 5 stars Reviewed 3 days ago NEW

We arrived at 7.00pm on the 18th July 2015 the Pub was bouncing which was directly below the family room we were allocated. The music blared everyday from 5.00pm to midnight incessantly. The rooms were dirty and dated and the dining area for continental breakfast which consisted of toast and cereal was also dirty with tables unwashed from the previous... More 

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Milton Keynes, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were travelling along the south coast and booked The Heritage Hotel which has excellent views over looking the bay. It took a little while to book in. The poor chap was rushed off his feet. Very pleased with the rooms clean and great views. BUT we went out for a meal and when we arrived back at the hotel... More 

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Chelmsford, United Kingdom
5 of 5 stars Reviewed 1 week ago

I have stayed in several hotels in Torquay but this is the best overall. I stayed here in a number of different rooms and I cannot agree with one comment that any of the rooms were shabby, noisy or filthy. They were up with the best I have stayed at. The staff work as a great team and nothing was... More 

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Newquay, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff were great and friendly especially Paul who was really helpful. the room was very good at a great price with great view of the sea a very good continental breakfast with a good choice and would stay agan Thanks .

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Northampton, United Kingdom
Level Contributor
100 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is easy to find and park. Payment was taken before I arrived I was given the honeymoon suite and had grand views of the sea. cooked breakfast was charged extra. so you had an invoice for the room and a extra bill for breakfast very unusual. The bar area was great but again a separate bill. this is... More 

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Wakefield, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Filthy .noisy , shabby. Please don't waste your money . Asked for quiet room got room 20 v noisy despite manager saying music stops at 11pm .NOT true . Dirty carpets . Hole in door jamb. Avoid at all cost

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24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Perfect, couldn't fault it. I got a deal on laterooms and would have paid double what I did. Warm friendly welcome, and was given a lovely room with sea views. The bar downstairs was filled with students but didn't hear a thing from my room. Room was spotless and great size. Sky and wifi, what more could you want

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Torquay, United Kingdom
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I revisited this well known site.It has a lovely view of Torbay.You can sit outside or in.The American style menu is quite comprehensive.The food was well presented and tasty.The prices are reasonable and the service efficient.The staff are friendly .Once again ,well worth a visit.They also do a dip n' dine option for use of the pool,sauna... More 

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Carlisle, England
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Visited during a quiet lunchtime, good elevated location, being just a short stroll from the sea front, the staff team were friendly & efficient, the hotel benefits from a large outdoor terraced area overlooking Torbay, good value & tasty meals excellently presented. I would certainly recommend Appleby's Bar for daytime bar meals.

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Manchester, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

Stayed here with my wife and found the whole process dismal, the food was not nice and the staff were rude would never stay here again as there are better places to stay not to far away, be warned not a nice hotel

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