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| Belgrave Hotel | N/A | 0.0 mi 0.0 km |
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| Southbank Hotel | €28 | 0.0 mi 0.0 km |
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| The Carlton Hotel | N/A | 0.0 mi 0.0 km |
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| restaurant | Distance | Rating |
|---|---|---|
| Inn @ The Grosvenor | 0.0 mi 0.0 km |
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| The Garden Restaurant | 0.0 mi 0.0 km |
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| Steps Bistro | 0.9 mi 1.5 km |
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| Thing to Do | Distance | Rating |
|---|---|---|
| Cockington Gardens | 0.4 mi 0.7 km |
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| Agatha Christie Mile | 0.9 mi 1.5 km |
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| Babbacombe Model Village | 1.7 mi 2.7 km |
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Ariived for a 2 day stay as part of an organised birthday party. The Derwent is one of four hotels all linked by walkways and with shared entertainment facilities. The room we had was pretty dark and a bit too warm to be comfortable but clean enough. First night`s dinner was alright but again the restaurant was too hot and... more
I had booked the Derwent 2 star also part of the THL leisure resort but due to a gas leak in an ajoining hotel after the 1st night was upgraded to the Carlton which is a 3 star. The room I got was ok , not as big as the room Id left behind (bunk, double, single) for 5 people... more
To cut to the chase, when I booked this holiday they 'forgot' to mention that it needed to by paid in full prior to arrival. We booked 4 rooms 3 being family suites. The family suites are as far away as possible from reception and this trek involves at least 10 stairs and 8 doors (approximately), although there is 3... more
It is rare that a guest of TLH Leisure has to complain regarding the service provided by our teams. This said guest perception is paramount, and I accept that their perception of our customer service was poor. The reviewer has had a response from the owner of the company, prior to our knowledge of this review being posted. The response...
I travelled with my wife and four teenage children. The children were placed next to us in two twin rooms. The rooms were clean and probably slightly better than the two stars suggest. We stayed half board which was excellent value for money. Food was great at times but dissapointing with a few items. The facilities at this hotel really... more
This was our third visit to the Derwent Hotel. Our stay was enjoyable but some standards have slipped. The bedrooms are very run down. Bed was broken, carpets dirty, tiles missing in the bathroom & sealant missing around the bath making the bathrrom smell damp. Money needs to be spent updating bedrooms, corridors & the reception area. The restaurant has... more
The Derwent Hotel has a continuing bedroom investment programe that has seen 30 of the 175 bedrooms refurbished over the last 18 months. The vast majority of the balance of rooms have been refurbished within the last 5-10 yrs. This investment will continue this year and beyond. Although some of our older bedroom stock is quite dated, these rooms are...
My wife and I have just spent a very nice few days at the Derwent Hotel. We travelled with Leons Coaches from Stafford, Harry the driver made the journey very pleasurable. We were met by the receptionist who came on board the coach with a welcome pack containing all we needed to know about the hotel. Our bags were taken... more
The hotel was great, staff were friendly. Service in restaurant was excellent, menu clearly marked on items that were extra and those included in the price, they did a melt in your mouth banoffee pie which was delicious. My daughter who is quite a fussy eater really enjoyed the choices on the menu and the food. Drinks were cheap. Rooms... more
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