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TLH Derwent Hotel

Belgrave Road, Torquay TQ2 5HS, England
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TLH Derwent Hotel
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Ranked #32 of 94 Hotels in Torquay
A recent review
4 of 5 stars reviewed yesterday
Christine N Dorchester, United Kingdom
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742 reviews from our community

Traveler rating
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243
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dorchester, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

First booked via agency, but needed to upgrade and extend stay so cancelled orignial booking then went through the hotel. The young lady I dealt with on the phone was lovely and so helpful, it really made me want to go there. We did not get the same response at reception when signing in. Felt it was almost too most... More 

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2 reviews
1 of 5 stars Reviewed 2 days ago NEW

I do hope families enjoy the pools etc and all the white capped bowls players but this place is not for everyone, especially discerning travellers... Very poor shower pressure, dodgy lifts, narrow confusing rabbits warren like corridors, tiny claustrophobic room space, early closing restaurant totally lacking any ambience, I'll stop here but hope you get the impression...

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Bridgwater, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We've been here a few times now with adult groups for the All Inclusive weekends which are great. However, this last break we decided to bring the kids (11 and 8 year old boys). They loved it and want to go back so my review could end there! The facilities at the hotel are excellent so it surprises me that... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Me, my husband and my 2 children have just come back from a 2 night stay at The Derwent. When we got there the parking was quite tricky with very small spaces and quite limited compared with the amount of people in the hotel. Check in was quick and easy. Our room was 168 and it was on the 1st... More 

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Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I found the hotel very clean and the food morning and evening meal was very good if you asked they supplied it. With no fuss.the room I stayed in was enough for sleeping in and the facilities was alright, it did seem strange I at to walk through the restaurant to go back and forward to my room but nobody... More 

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Coventry, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is very friendly, relaxed and well positioned for touring even without a car. However to spite reasonable quality food,many facilities including two pools,and highly attentive staff on the whole, it is not suitable for less able, rooms are basic, clean and bijou which might not appeal to everyone. The entertainment was exceptional for the type of hotel. And... More 

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Warminster, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A family break for five was booked, staying in a family room with dinner B&B included in the price. I was a little dubious as seemed very cheap... but was a nice surprise. I understand 4 hotels have been joined, and to be fair the place is massive! With plenty to do for all the family. The hotel was clean... More 

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Taunton, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for 2 nights as we were a group of 36 short mat bowlers,cannot find any faults with this hotel.Facilities were exceptional as was the staff,food,rooms,cleanlines, and in a great location.How this is only a 2 star I cannot believe this should be at least a 3 star plus.Swimming pools are great and plenty to do for the children,will... More 

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jgarside, General Manager at TLH Derwent Hotel, responded to this review

Thank you for your kind review. I am pleased you enjoyed the short mat bowling. We hope to see you again soon. Kind regards More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

We recently stayed here on a stop over for a family trip & took there last room (twin) for a night. The reception areas was bright and modern and the staff we're very welcoming and helpful. On arrival we were told that there main carpark was around the back of the hotel and there was an entrance from there: the... More 

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jgarside, General Manager at TLH Derwent Hotel, responded to this review

Thank you for posting your review. We are currently reviewing signage in our car parks. Kind regards More 

Sutton in Ashfield, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just got back from our 7 day stay at the Derwent Hotel, as usual lots to do whatever the weather our room was very clean and would be replenished everyday . The decorators are there at the minute but had no effect on our stay in fact its looking better every time we visit , entertainment was also very good,... More 

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jgarside, General Manager at TLH Derwent Hotel, responded to this review

Thank you for posting your review. I am really pleased you enjoyed our food and entertainment. We hope to see you again in the near future. Regards More 

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