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TLH Derwent Hotel

Belgrave Road, Torquay TQ2 5HS, England
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TLH Derwent Hotel
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TLH Derwent Hotel
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    766 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (225)
    Date | Rating
    • English first
    • Polish first
    • Any
    English first
    • All months
      (766)
    • Mar-May only
      (194)
    • Jun-Aug only
      (234)
    • Sep-Nov only
      (185)
    • Dec-Feb only
      (153)
    All months
    Banbury, United Kingdom
    Level Contributor
    17 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 19 helpful votes
    5 of 5 stars Reviewed yesterday NEW

    Stayed here for 2 nights with my wife, daughter and son in law, wasn't sure what to expect as the Derwent has a 2 star rating. Checked in about 1 hour early, this wasn't a problem as both rooms were ready. I was given a parking permit to display and directed to various parking areas on the complex, this can... More 

    Was this review helpful? Yes
    1 review
    5 of 5 stars Reviewed 6 days ago NEW

    Very busy weekend hotel full room very clean and tidy could not fault the service one fault stayed in room 244 I'm a large man and struggled to get in the shower as doors didn't open enough decor a bit dated but looked after very well excellent service will definitely use again thank you

    Was this review helpful? Yes
    Rowley Regis
    Level Contributor
    35 reviews
    19 hotel reviews
    common_n_hotel_reviews_1bd8 37 helpful votes
    5 of 5 stars Reviewed 6 days ago NEW

    Just returned from a 4 night stay 17th July at the derwent, and like other reviews I have to say ,how good it was. The hotel has been upgraded and decorated ,since my last stay ,and is now as good as the other hotels in the complex. Great value for money ,the amenities are 1st class, the indoor pool is... More 

    Was this review helpful? Yes
    Wolverhampton, United Kingdom
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    5 of 5 stars Reviewed 1 week ago

    Have just come back from a long weekend , and after a horrendous 6hour tripto get there, was soon relaxing in the hotel.Have been coming here for a few years now, after having our honeymoon here 13 years ago. It was nice to see they have updated the decor and the staff are still as friendly as ever.even though it... More 

    Was this review helpful? Yes 1
    Level Contributor
    11 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 12 helpful votes
    4 of 5 stars Reviewed 1 week ago

    The Derwent hotel is one of four hotels in the complex,mothers are plenty of amenities, good pools indoor and outdoor, the main entertainment for the hotels is in the starlight lounge and some in Alberts bar, entertainment is varied. There is a gym and spa insight at a small cost. Only booked in for breakfast, there was plenty of selection,... More 

    Was this review helpful? Yes
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    Just got back from yet another perfect stay at the Derwent 17th -19th July, myself and my girlfriend have been coming here for the last three years around the same date to celebrate our birthdays and we have never been disappointed, the staff are wonderful and helpful the room clean and fresh just what you need, the facilities are top... More 

    Was this review helpful? Yes 1
    jgarside, General Manager at TLH Derwent Hotel, responded to this review

    Thank you for taking the time to post your kind review. The bars are open every day until 12.30am during the summer. We will review your comment regarding this. Again thanks for the review, we hope to see you again soon. Kindest regards More 

    Wareham, United Kingdom
    Level Contributor
    3 reviews
    2 of 5 stars Reviewed 2 weeks ago

    The room was dated and dark,window looked onto roof, littered wth cigarette ends and rubbish,the room was very hot and the curtains do not fit the window frames, light pouring in at 5 am, smelt strongly of bleach, ok for one night, would have found it claustrophobic to have stayed longer. Good facilities but did not use them.

    Was this review helpful? Yes
    jgarside, General Manager at TLH Derwent Hotel, responded to this review

    Thank you for taking the time to post your review. The vast majority of rooms at the Derwent have been refurbished. This has stopped during the summer with the balance continuing from September. We have completed major improvement works to most public areas this year. We are reviewing soft furnishings over the coming year to address the point you have... More 

    Level Contributor
    1 review
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    We stayed in the Derwent from Friday until Wednesday. I was very impressed with our room which was clean and modern with a new shower which worked well . We constantly saw staff cleaning all over the hotel everything was spotless. Spent a few evenings in the Starlight Lounge enjoyed the bingo and the entertainment. We also enjoyed an afternoon... More 

    Was this review helpful? Yes 1
    jgarside, General Manager at TLH Derwent Hotel, responded to this review

    Thank you for taking the time to post your review. Thank you for the comments regarding the team I will pass them on. Kind regards More 

    Cardiff, United Kingdom
    Level Contributor
    5 reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    Had a 4 day break at the Derwent as part of a group. I was slightly apprehensive, as we had previously stayed at the 3 star Victoria Hotel, which we liked, however the Derwent was only 2 star. We need not have worried too much. On the downside, there are only 2 very small lifts which could get very busy... More 

    Was this review helpful? Yes 3
    jgarside, General Manager at TLH Derwent Hotel, responded to this review

    Thank you for taking the time to post your kind review. I will pass on your comments to the departments you have mentioned. Kindest regards More 

    bristol
    Level Contributor
    9 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 35 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    Just back from a great weekend, this was a very good venue not just for the bowls, but also for the time spent using and enjoying the hotels excellent facilities and entertainment. The rooms were clean & tidy the décor overall is very good, the two pools are very good, and the food was good & plenty of it. Just... More 

    Was this review helpful? Yes 3
    jgarside, General Manager at TLH Derwent Hotel, responded to this review

    Thank you for posting your review. I am pleased you had an enjoyable stay. I have noted your comments regarding the bar closing time. Kind regards More 

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