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All 97 Torquay hotels

Derwent Hotel

2.0 of 5 Hotel   |   Belgrave Road, Torquay TQ2 5HS, England
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Derwent Hotel
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86%
Ranked #36 of 97 hotels in Torquay
Certificate of Excellence 2013
A recent review
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602 people have reviewed this hotel

Traveler rating
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    275
    64
    20
    13
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202
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • English first
  • Any
English first
Forest of Dean
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Derwent Hotel 7th until 11th April 2014, this must be our seventh or eighth visit to TLH. Our stay was very enjoyable, and super value. The staff were so polite and helpful, the food in the restraint was very acceptable for a 2 star hotel, and the evening entertainment in the Starlight Lounge was good, although... More

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Barry
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went as two couples,The whole place is superb,that,s why we all keep going back.Everything is just right.There was one small problem though that needs to be put right,we will not be able to return before July,so here goes, Have a happy retirement Stuart from the bar,thanks for all the years of fun and laughter you have given us.

Was this review helpful? Yes 3
Plymouth, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only stayed one night. Room was lovely with a super king sized bed and bath and shower and lovely and clean. The hotel is a bit of a rabbit warren and the floors are a bit creaky but that didn't make any difference to us. The evening entertainment was really good and we also spent part of the night in... More

Was this review helpful? Yes 1
jgarside, General Manager at Derwent Hotel, responded to this review

Thank you for your review. Best wishes More

Coventry, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

the rooms were nice, but everything else was rubbish including the food, i reported the shower not working after our first night and when we got back the shower had been fixed, but the towels were soaking wet ,when i reported that they sent up some dry towels but told us to keep the wet ones in the room until... More

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jgarside, General Manager at Derwent Hotel, responded to this review

Thank you for taking the time to post your review. I am pleased you liked your room. We have been invested in our 420+ bedrooms across our complex over the last few years. This will continue this year until completion. I am sorry you seemed to dislike other areas of our offering including our food. The vast majority of feedback... More

Gloucester
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at the Derwent many times & I feel that the overall standard has improved greatly. Food was very good, the rooms redecoration is excellent, the entertainment was wonderful & the comedian Hank Sherman went down a storm! Kevin of KB Sounds was his usual superb entertaining self. He had the room jumping & he brings so many... More

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jgarside, General Manager at Derwent Hotel, responded to this review

Thank you for your review. More

Blewbury, United Kingdom
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this 2 star hotel over a weekend so that we could attend a function at the Riviera Conference Centre which is 2 minutes walk away. The hotel is somewhat dilapidated, with thread bare carpets in a number of places, particularly the stairs ,and the creakiest floors in the hallways that I have ever come across! There are... More

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bristol
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 6, 2014

We booked for a three night break away,what a great four days we had,just had to ask to extend our stay,would have stayed longer but the hotel was fully booked thereafter.Anyone looking for a trouble free break will be looked after here.Food,?,well i am a big food fan ,Huge Breakfast!!,all well presented,just ask and its on your plate!!.Egg Bacon,Sausage,Hash Brown,Fried... More

Was this review helpful? Yes 2
Walsall, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 3, 2014

“If we’re going to the conference in Torquay on Friday 28th February, and travelling down to have a night over on the 27th, my dad’s birthday, why don’t we take him with us as a birthday treat?” This was my wife’s idea of a fun 89th birthday for Fred, her dear old dad who is far from nimble these days.... More

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Brit in UK
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 2, 2014

The Derwent as part of the TLH group (along with the Carlton, Toorak and Victoria) shares certain facilities with the other hotels e.g. the indoor swimming pool. So it's perhaps important to consider and rate those aspects that relate to each hotel individually, aside from the shared facilities. Positive aspects of the shared facilities include the indoor pool which is... More

Was this review helpful? Yes 1
Taunton, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed February 23, 2014

My partner and my self stayed there for 1 night and took the extra £10 each option for the 3 course evening meal, to be fair that was a total mistake as the food was shocking, after complaining we had our money back, the breakfast wasn't much better in our opinion, the room was dated but clean, and I can't... More

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jgarside, General Manager at Derwent Hotel, responded to this review

Thank you for posting your review. I am sorry that you did not enjoy our restaurant food during your 1 night stay. Thankfully this is not the experience of the vast majority of people that stay with us. I can only assume that you negative experience is an isolated one. I will pass on your comments to our Chefs. Regards More

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Additional Information about Derwent Hotel

Also Known As:
Derwent Hotel Torquay
Derwent Hotel Torquay, Devon
Address: Belgrave Road, Torquay TQ2 5HS, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool
Hotel Style:
#18 Family Hotel in Torquay
Price Range (Based on Average Rates): $
Hotel Class:2 star — Derwent Hotel 2*
Official Description (provided by the hotel):
Part of TLH Leisure Resort, this lively hotel has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity program. Bowling and dancing holidays a specialty. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more   less 
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