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All 98 Torquay hotels

Derwent Hotel

2.0 of 5 Hotel   |   Belgrave Road, Torquay TQ2 5HS, England
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Ranked #37 of 98 hotels in Torquay
A recent review
5 of 5 stars reviewed yesterday
David S Worcester, United Kingdom
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648 people have reviewed this hotel

Traveler rating
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219
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
  • English first
  • Any
English first
Worcester, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Excellent accommodation for the price. Comfortable, clean en suite bedroom. Plenty of choice of breakfast and evening meals. Pleasant and engaging staff. A full range of internal activities for old and young alike.

Was this review helpful? Yes
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Baby changing facilities are terrible here. I took my son here swimming and had to change him on the floor as they had no baby changing besides the one in the disabled toilet. Bearing in mind the disabled toilet is also a shower room for them. So the floor is soaking, everything is soaking!! Your expected to wait 30 minutes... More

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Gloucester
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This was our regular group holiday to the Derwent and it again never disappointed!! The staff as always were happy and helpful, food and entertainment choices were great and Jason Garside the hotel manager was very hands on with daily tasks and as always was available to chat to. The running of entertainment was professonal and well planned but our... More

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Pickering, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We have just returned from a few nights stay at the derwent hotel. Although the food was really quite good and the rooms clean this hotel really needs a lot of T.L.C The carpets on the corridors were very worn in had black tape over some joints although I expect that this was better than people tripping up over frayed... More

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jgarside, General Manager at Derwent Hotel, responded to this review

Thank you for taking the time to post your review. We have spent the last few years upgrading our bedrooms, which is almost complete. Before responding to this review I have checked the timescale and I can confirm that the corridor carpets that you have mentioned in your review are programmed to be replaced prior to this December. We have... More

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 3 nights at the DERWENT TORQUAY , our 5th stay here IN 5 years , as always great food ,helpful staff great facilities, entertainment and kids club , WILL BE BACK AUGUST 2015 ,WE HAVE ALREADY BOOKEd , A1+++++++++

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jgarside, General Manager at Derwent Hotel, responded to this review

Thank you for your review. Kind regards More

1 review
4 of 5 stars Reviewed 1 week ago

Just had 4 nights at the Derwent. Everything was just fine especially considering the price we paid for our half board stay. Staff extremely helpful any request we had was dealt with immediately. Food and entertainment great so all in all excellent value for money.

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jgarside, General Manager at Derwent Hotel, responded to this review

Thank you for taking the time to post your review. More

Tonbridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The showers in both of our rooms were good. Games room and swimming pools were ok. Breakfast food bland but adequate. Generally shabby furnishings; dirty carpets; rusty fittings etc. We didn't feel strongly about these and it's a fairly cheap 2-star hotel so maybe fair enough not to expect too much. But not enjoyable to be honest. Too noisy, too... More

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jgarside, General Manager at Derwent Hotel, responded to this review

Thank you for posting your review. I am genuinely surprised by you food comments. You only have to read other reviews to know that this sort of feedback is minimal. I have discussed your review with our Head Chef who will take this as constructive feedback. Our Head Chef has been with us for over 20 years and remains committed... More

Cardiff
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Positives: Staff - very friendly and helpful Leisure facilities - great inc swimming pools Food - Very good for this kind of hotel Negatives: We visited with an elderly relative who uses a wheelchair - corridors were very narrow, lifts were too small and awkward to navigate the chair into them. Not very suitable. Décor is very dated If you... More

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jgarside, General Manager at Derwent Hotel, responded to this review

Thank you for your review. We have access statements on our website relating to our four hotels. The other 3 hotels on our site have wider corridors. This may be useful information should you choose to visit us again. Kind regards More

Radstock, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Just got back home after our first stay at the Derwent Hotel. Could not fault the hotel, facilities brilliant, staff very friendly, our room was nice and clean. The food was excellent I think I have put on 5lbs but take that as a compliment to the chefs. The pool was rather cold but we did not have to get... More

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jgarside, General Manager at Derwent Hotel, responded to this review

Thank you for taking the time to post your review. More

Mountain Ash
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is graded as a two star,which slightly confused me I thought hotel gradings were based on facilities. The complex has everything you could wish for, two indoor pools,,sauna,steam room,gym,and a indoor entertainment venue which has tenpin bowling,snooker & pool tables and an amusement arcade,plus two outdoor pools. There is also a playground for the kids. The rooms were ok... More

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jgarside, General Manager at Derwent Hotel, responded to this review

Thank you for your review More

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Additional Information about Derwent Hotel

Address: Belgrave Road, Torquay TQ2 5HS, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Derwent Hotel 2*
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Also Known As:
Derwent Hotel Torquay, Devon

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool
Hotel Style
#3 Spa Hotel in Torquay #28 Family Hotel in Torquay #33 Romantic Hotel in Torquay
Hotel Class
Official Description (provided by the hotel)
Part of TLH Leisure Resort, this lively hotel has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity program. Bowling and dancing holidays a specialty. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more   less 
Number of rooms
175

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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