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Derwent Hotel

Belgrave Road, Torquay TQ2 5HS, England
Hotel amenities
Derwent Hotel
Ranked #45 of 106 hotels in Torquay
4.0 of 5 stars 279 Reviews
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279 reviews from our community

What travelers say about this hotel
  • Very good(51)
  • Swimming pool(17)
  • Evening meals(15)
  • Entertainments team(14)
  • Great time(13)
  • Clean and comfortable(12)
  • Dining room(11)
  • Starlight Lounge(9)
  • First class(8)
  • Staff were friendly(8)
Traveler rating
    98
    131
    32
    10
    8
Only show reviews for Family (98) | Couples (75) | Business (5)
Date Rating
South Wales
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 31, 2012 NEW

Stayed one night on business on dinner, bed and breakfast at a great rate. I booked a single room, but was checked in to a twin.The staff were very friendly and helpfu. When I went down to dinner the restaurant manager even new my name and addressed me by it at breakfast too. This impressed me! Food was great. The... More

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed May 29, 2012 NEW

This was an organised weekend. The hotel although needs updated is very clean, and very good value for money. The room was very stuffy and could have done with a fan. The food was good seeing as they were feeding over 320 in the party was always hot. The facilities are very good there is lots to do, lovely swimming... More

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See 6 more reviews by Fiona F for Torquay
Penarth
1 review
3 of 5 stars Reviewed May 24, 2012

We had a four night stay at the Derwent booked through an organised trip. We have visited Torquay many times before but have never stayed at this hotel. We found the hotel staff to be very friendly and the service was generally good, although we did find the room to be rather small. The hotel is in need of a... More

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Stourbridge, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 24, 2012

This was our second trip this year to this Hotel and I cannot speak too highly. Whilst I agree that the Hotel is dated in parts, the Hotel is immaculately clean and the Staff friendly. Entertainment is superb and the food justifies five stars. It takes all sorts but people who have complained about the food on other reviews must... More

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See 3 more reviews by Ringley84 for Torquay
Lincolnshire
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 21, 2012

The bedroomroom was clean, though the carpet could have done with being replaced as it was old and showing it. The windowsills could have done with some remdial paintwork too. The beds were rather high for someone of my height (5 feet tall), and rather hard too, but at least the bedding was clean and the housekeeping cuoldn't be faulted... More

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Jason Garside, General Manager at Derwent Hotel, responded to this review
May 23, 2012

Thank you for taking the time to post your review. I will assume by the fact that you did not receive a response to your emails and that you did not get the disabled friendly room that the email did not get through our network security. This can happen for a number of reasons. It is always best to telephone... More

Wolverhampton
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2012
2
people found this review helpful

We have just returned from a midweek break of four nights duration.All though it is now looking tired and in need of a little uplift in places.We still found the Derwent to be very friendly and comfortable Hotel. The rooms are clean and comfortable, with everything you require, the food and service is excellent with plenty of choice on the... More

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Jason Garside, General Manager at Derwent Hotel, responded to this review
May 18, 2012

Thank you for taking the time to post your review. Regards, Jason. More

Tewkesbury, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 15, 2012
4
people found this review helpful

We have just returned from a 4-night midweek break at the Derwent. We have stayed at the hotel before and find it a very friendly, comfortable hotel. It is a bit tired in places, but that wouldn't stop us from staying there in the future. The rooms are clean and comfortable, with everything you need, and the food is very... More

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See 3 more reviews by rojan2509 for Torquay
Jason Garside, General Manager at Derwent Hotel, responded to this review
May 18, 2012

Thank you for taking the time to post your review. I have mentioned to my Head Housekeeper that you have raised some shortfall. This is unusual, as you have pointed out. We hope to see you again soon. Kindest regards, Jason. More

London, United Kingdom
1 review
5 of 5 stars Reviewed May 15, 2012

2nd visit to hotel, traveled down by coach for a weeks bowling, this was unfortunatly spoilt by the weather but the facilities and staff at the hotel rescued what could have been a total washout. The only negative would be the waiting time for the lifts as I was on the 4th floor and there is only 1 of the... More

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Jason Garside, General Manager at Derwent Hotel, responded to this review
May 18, 2012

Thanks for your review. Sorry about the weather. We look forward to seeing you next year. Kindest regards. Jason. More

yorkshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 15, 2012

having just spent 5 days at the derwent, we shall never go back. the room and the service was quite good, but, the food was shocking. there were no croissants for the breakfast, i don,t like a cooked one and i had fish just the one day and it was bone dry. the evening meals were terrible and i only... More

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See 3 more reviews by torquayaddicts for Torquay
Jason Garside, General Manager at Derwent Hotel, responded to this review
May 18, 2012

Thank you for taking the time to post your review. Our food offering usually gets very good reviews. Indeed reviews from the same week have been very positive regarding the quality and choice of our food. I am truly sorry this was not your perception as we spend a lot of time trying to get this right, and for the... More

Nuneaton, United Kingdom
1 review
4 of 5 stars Reviewed May 13, 2012

We travelled on a coach tour by Dunwoods from Nuneaton in the Midlands. Whilst we have been on holiday to Devon many times and love it always, we had not stayed at the Derwent Hotel before. I must say we were pleasantly surprised at the level of service provided. The staff were all helpful and courteous, and the food was... More

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Jason Garside, General Manager at Derwent Hotel, responded to this review
May 18, 2012

Thank you for your very nice review. We can accept the credit for the good weather as we have postioned ourselves in the sunny spot in Torquay. We hope to see you again. Kindest regards to the Midlands. More

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Additional Information about Derwent Hotel

  • Derwent Hotel Torquay
Address: Belgrave Road, Torquay TQ2 5HS, England
Price Range: PLN: $

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