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Bay Torbay Hotel

Hotel website
Torbay Road, Torquay TQ2 5EY, England
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Bay Torbay Hotel
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Bay Torbay Hotel
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419 reviews from our community

Traveler rating
    106
    167
    84
    27
    35
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70
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Have stayed at The Torbay a few times now and there's no doubt it's in an ideal position for visiting Torquay. The Hotel has been decorated and our Superior Room was lovely over looking the harbour well worth the extra money, and the bed was very very comfortable. So will be staying again .

Was this review helpful? Yes
SteveWStott, Manager at Bay Torbay Hotel, responded to this review

Dear Guest, I am so pleased to hear you are noticing, and appreciating the improvements we continue to make to our beautiful property. It's lovely when regular guests especially give us feedback on the investment we are making for our guests, so I thank you very much for taking the time to share your views. We very much look forward... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the BayTorbay over Easter on a 3 night break , it coincided with my wife's birthday and we had a good time overall , the hotel was quite busy and the service was good , we had a really nice waiter called Bart who was a good guy , the room although a good size was a... More 

Was this review helpful? Yes
SteveWStott, Manager at Bay Torbay Hotel, responded to this review

Dear Guest, Thank you for your review, I'm pleased to hear that overall you enjoyed your stay with us over the Easter weekend. Bart will be delighted to have been mentioned and I will certainly make sure he is aware of your comments. I'm sorry to hear you found the off site car par an inconvenience, we are however very... More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the 3rd time to Bay Hotel. Food was very good. Restaurant has been decorated since our last visit. Looks good. Everytime we return there have been improvements made. Had a lovely room again. Hope to return again next year

Was this review helpful? Yes
SteveWStott, Manager at Bay Torbay Hotel, responded to this review

Dear Guest, Thank you for your review from your latest visit with us here at the Torbay, I'm so pleased to hear you like the improvements we continue to make and that you appreciated the refurbished Restaurant this time around. I look forward to welcoming you back on your next visit and to hear your thoughts on any improvements we... More 

birmingham
Contributor
12 reviews 12 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Torbay with family from 3rd to 6th April on a self drive break. This is a large hotel and in a prime position for the harbour, bars, restaurants and shops. There are large seating areas downstairs besides the large entertainment area, and a café that serves drinks and snacks throughout the day. The restaurant is spacious and... More 

Was this review helpful? Yes 1
SimonWMurray, Manager at Bay Torbay Hotel, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback so quickly after your departure, it is very much appreciated by everyone here at the Torbay. Alan and Bart in particular will be delighted that you singled them out, it's always nice to hear when guests appreciate their hard work so I will take great pleasure in... More 

Gloucester, United Kingdom
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pleasant helpful reception staff, quick check in. Room clean and airy. Restaurant good sufficient food, friendly hardworking staff. Entertainment good, enjoyed having a dance. Bar staff polite and friendly. Great hotel, great location. No complaints

Was this review helpful? Yes 3
SimonWMurray, Manager at Bay Torbay Hotel, responded to this review

Dear Guest, Thank you for the lovely feedback which I will take great pleasure in relaying to the entire team, who do an outstanding job and who will also be delighted by such glowing comments. I look forward to welcoming you back in the very near future. Regards Steve Stott More 

Windsor, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived 27th March 2015.you have to park in a loading bay and put your bags in reception,then take your car quite some distance , then come down in lift three floors through Debenhams store and walk back, not for the elderly . When going back for the car store was shut, so two steep flights of steps and a... More 

Was this review helpful? Yes 4
SimonWMurray, Manager at Bay Torbay Hotel, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback, I am sorry for the inconvenience caused by not having on-site parking, we are however very lucky to have been able to secure parking nearby for our guests use at such reduced rates in comparison to the councils charges. I have raised your other comments with both... More 

south yorkshire
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel has had a facelift and service matches the new decor with its ideal position right on the front it's well worth a visit excellent the food was very good and the staff were friendly. Nightly entertainment the drinks were a little expensive but we did get one night with vouchers for drinks and a visit to the theatre... More 

Was this review helpful? Yes 2
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi Diamonds30. Thank you for posting a review of your holiday with us and I am glad that you liked the refurbished areas of the hotel. We do try to improve each year, so its good to know that we are doing what our guests like. Thank you for your praise of the rooms, food and service and we hopefully... More 

Holmfirth, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I have just returned from a four day break with Shearings Holidays to the Bay Torbay Hotel it was first Class.Ideally sited on the sea front and near to local buses Sea view room, when you look beyond the peeling paint and tired wallpaper the room was spotlessly clean, the bed linen was pristine on a comfortable... More 

Was this review helpful? Yes 2
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you NeilN635927 for your review and It is great to hear that you enjoyed your stay so much that you will be coming back to the Torbay. We can receive no higher praise than this so its pleasing to know that we will be seeing you again soon to enjoy more of the same. More 

Sunderland, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband & I have just returned from a 4-day break with Shearing Coaches to the Bay Torbay Hotel. We cannot praise it enough - from first arriving to leaving we have been thrilled with our experience. The hotel is right on the sea front (literally walk across the road and you're at the marina) and the hotel itself has... More 

Was this review helpful? Yes 3
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Talbs2014 for your review of your stay with us at the Torbay and I am glad that your first experience of holidays with us has been such a good one. As also stated by many reviewers, we have one of the best location in the Bay area. Its great to hear that you enjoyed one of our newly... More 

Manchester, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

nice shearing coach deal well priced 4 nights bed breakfast evening meal [£129 from bury ]the hotel was clean the food was acceptable for the price.the bedroom twin plenty big enough [200] shower and toilet very small and no ventilation only one lift. dining 8a m while 9 a m not enough time this leads to over crowding. and not... More 

Was this review helpful? Yes 3
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you elvis408 for posting a review of your recent stay at the \Torbay and I am glad that you found us to be good value for a holiday destination. I shall pass on your kind comments to Gabor as he will be pleased to hear that he looked after you during your stay and I am glad you enjoyed... More 

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