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Bay Torbay Hotel

Torbay Road, Torquay TQ2 5EY, England
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Bay Torbay Hotel
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Bay Torbay Hotel
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394 reviews from our community

Traveler rating
    98
    157
    77
    27
    35
See reviews for
65
206
5
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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    (394)
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    (89)
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    (107)
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    (109)
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Stourbridge
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars NEW

We went 20th February with and it was the first time we had stayed at this hotel and can thoroughly recommend a stay here! Couldn't find better location - suberb. We did upgrade (although the room we were allocated was fine) just to get seaview for £30 from Friday to Monday and glad we did had great end room (430)... More 

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Devon
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Went here for a short break. Not disappointed quick check in. Room was on third floor with a four poster bed and settee and chairs very spacious. Bathroom had a bath and separate shower very hot water. Bedroom and bedding very clean and made up every day. Views over the harbour very nice. Breakfast was ok good service didn't have... More 

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi Lynebbs and thank you for taking the time to post a review of your holiday at the Torbay. I am so pleased that you had a lovely time with us and enjoyed one of our Premier rooms, they are our best room types and very6 popular. I am glad that you found the food and service to be of... More 

Crewe, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was very disappointed with my visit to Bay Torbay Hotel. The reception area and restaurant were very nicely decorated and that's where it stops. The entertainment room was dismal to say the least. My single room was like a cupboard with no view except onto a roof of another building. I was on the first floor. Swimming pool was... More 

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi Liz b and thank you for reviewing your stay. I am surprised that you were disappointed in your stay as we have received so many positive postings on here from satisfied happy guests. I will look into your comments regarding the service on the bar, as generally the staff are very friendly and professional. I am sorry that you... More 

Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Accomodation - Excellent Room Maid service - Excellent Food - Excellent Dining Room Waiter/ess service - Excellent Hotel Location - Excellent Hotel staff - helpfulness - Excellent Value for money - Excellent Entertainment - well not really my personal cup of tea however,the Dance Hall area was full and guest were singing along with the vocalist/s and laughing just at... More 

Was this review helpful? Yes
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi Barryl and thank you for your review of your recent stay with us. Its great to hear that you enjoyed so much of what we have to offer including the room, food and service from all the staff. Entertainment is a very subjective thing but we hope that the variety on offer will be suitable for everyone. I believe... More 

Durham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Just had a 4 day break with Shearings at the Torbay. The hotel is in an excellent location on the marina & close to the shops with a regular bus service passing the door if you want to explore the area. All our rooms had been refurbished to a very good standard. The restaurant was in the process of being... More 

Was this review helpful? Yes 1
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you nanw for posting a review of your holiday with us and I am so pleased that you and your group had a lovely stay. I shall pass on your praise to Andy, who will be happy to know that he looked after you and I am glad that you enjoyed the newly refurbished rooms that we have available.... More 

teesside
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Travelled with shearings to hotel , welcome and check in excellant and quick , only one lift to all floors long wait for lifts especially coach returns from days outing and dining times long flights of stairs only for the fit persons on 3rd and 4th floors.extensive room upgrades in hotel also led to lift problems, rooms very good request... More 

Was this review helpful? Yes 2
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you for your review of your holiday with us at the Torbay and I am pleased that you had an enjoyable stay with us. I am glad that you enjoyed many aspects of your stay and that the service standards were satisfactory. We did haver our restaurant refurbishment alongside some bedroom refurbishment and the workmen did endeavour to keep... More 

Mansfield, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my partner stayed At Torbay for a 4 night break in Torquay. When arriving at the hotel we was really impressed. We was greeted by the friendly Reception staff who quickly sorted out our room keys and getting our cases unloaded from the coach and up to our rooms. The hotel is in an excellent position for the... More 

Was this review helpful? Yes 6
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi laurafox2015. Thank you for your review of your recent short break with us and I am delighted that you found the hotel and service to be excellent. We do have a great location and one of our biggest assets is our staff and Marek especially gets quite a lot of mentions. We do regularly refurbish our rooms and public... More 

margate kent
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have booked a weekend here for Valentines and at time of booking I thought I had booked an upgrade with Shearing's only to receive my confirmation and unfortunately they no longer have upgrades available. I have taken it upon myself to speak to hotel directly and although nothing is promised the lady on reception was so helpful and kind... More 

Was this review helpful? Yes 2
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi billieblue and thank you for your words of praise for the service you received so far form our staff. I am sure that you will have a lovely time with us once you arrive. It is always a good idea to contact us direct and if there is anything that we can do, then we will certainly try our... More 

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a lovely time at the Torbay Hotel. The room was comfortable and clean and the staff friendly and helpful. The food in the dining room was excellent and our waiter, Andy, looked after us well and always had a smile. The hotel is perfectly situated to visit the shops and harbour. The hotel provided plenty of entertainment in... More 

Was this review helpful? Yes 3
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Andrew f for your review and I am very pleased that you had an enjoyable stay with us and that our Andy looked after you in the restaurant. We are in the perfect location and I am very happy that we will see you once again in the near future More 

Brighton, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we stayed in this hotel for a 5day break and enjoyed ourselves very much. the hotel is a little out of date but is being refurbished. The builders were working in rooms on the top floor all around our room no 429.(upgrade) But we were not inconvenienced by them at all, no noise, no dirt,,a miracle of good planning and... More 

Was this review helpful? Yes 2
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you jack m for your review of your recent holiday with us at the Torbay. It is really nice to9 hear that you had a great time with us and that all the staff looked after you so well. I shall pass on your comments to Laszlo and the other staff who you mention. It can be difficult sometimes... More 

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Additional Information about Bay Torbay Hotel

Address: Torbay Road, Torquay TQ2 5EY, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $
Number of rooms: 222
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Also Known As:
Torbay Hotel Torquay
Bay Torbay Hotel Torquay, Devon
Hotel Style:
#39 Romantic Hotel in Torquay

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