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All 98 Torquay hotels

Bay Torbay Hotel

Torbay Road, Torquay TQ2 5EY, England
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69%
Ranked #61 of 98 hotels in Torquay
A recent review
3 of 5 stars reviewed yesterday
Paul S
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  • Reviews (328)
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328 people have reviewed this hotel

Traveler rating
    77
    136
    63
    24
    28
See reviews for
55
174
3
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed yesterday NEW

Returned to the Torbay for a 3 night break. Our last visit was 5 years ago, and there has been a definate decline in standards. We stayed on the fourth floor in a front facing room, and although clean could do with up-dating and double glazing fitted due to traffic noise. Additionally, the only lift was out of action from... More

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Croydon
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed yesterday NEW

After reading several favourable reviews about this hotel, we booked for a weeks holiday. We were not as impressed as we expected......firstly they say you can pre book a car parking space in a 'car park 5 mins walk from hotel ' they do not say it is up either a very steep hill or steep narrow steps....and is nearer... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Negatives with this hotel was the cleanliness of our room on arrival. The bathroom had not been cleaned as the sink had tea stains and soap marks. Neither did the toilet and bath been wiped cleaned. The hotel only has single glazed windows which means noisy rooms from traffic. We had a travel cot for our little boy and it... More

Was this review helpful? Yes 1
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

I am sorry that we did not live up to your expectations on your brief stay with us and will of course look into your comments made. I am surprised that the food was not to your liking as we receive many favourable postings on here regarding the quality of what we offer. I am glad that our staff were... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I first stayed at this hotel in march for 5 days with Shearings. Myself and my 13 year old son enjoyed it so we decided to come back for a week, again with Shearings. Again we had a fantastic stay and couldn't fault the hotel. First visit we had a sea view room and this visit we didn't but that... More

Was this review helpful? Yes 2
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi Sharon H thank you for your review of your recent holiday with us and I am pleased that your second stay with us was as enjoyable as your first. I will pass on your kind words to Lazlo who will be pleased to know that he looked after you and we look forward to your third visit to us... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel for two nights and was quite excited about my visit to Torquay. When i reached the hotel they told me the car park space wasn't ready so i should park right outside the hotel on the main road, i wasnt happy so decided to park in the nearest multi storey which resulted in paying more. Got... More

Was this review helpful? Yes 3
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

I am sorry Zara A if your stay with us did not meet your expectations as we have so many satisfied guests who stay with us as you can see from the many reviews posted here. If we had the opportunity to solve your issues we moist certainly would have and hope that you try us again in the future. More

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel during March 2014 while on a Shearings Holiday. I enjoyed my stay there, the hotel is much the same as other Shearings hotels that I have stayed in, the meals were not over large, but sufficient. The room was of a reasonable size and clean, the only downside was that there was now shower curtain,... More

Was this review helpful? Yes
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Lofty17 for your review and I am glad that you enjoyed your holiday with us. During the early parts of the year when the hotel has all its guests out, the café is shut due to lack of business but we would always get something for you if required. The lift is out of action between the hour... More

merthyr
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed there for 2 nights. On a positive, very freindly and helpful staff, rooms clean and spacious and for half board which was very good value. on a negative roon was very noisy due to the constant traffic passing by our sea view window.....they would benifit from double glazing! Rooms were a little run down with water damage in the... More

Was this review helpful? Yes
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you for your comments on your weekend with us, I am glad that you had an enjoyable short stay and hope that we see you again if you travel this way. We do have a programme of room refurbishments and get to them as quickly as is practicable, and I am glad that you found us a great value... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

this hotel meets all standards expected, comfy bed, adequate room in en-suite bathroom. windows are double glazed to keep out the noise from the seagulls, but they do have the decency to go to sleep from 10pm. the meals are filling and tasty, also the waiters/waitresses are on the ball ,you are not kept waiting.

Was this review helpful? Yes 1
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Albert P for your review and I am pleased that we met your holiday needs. I am glad that the seagulls did not stay up late and that you managed a good nights sleep. Thank you for your praise of the food and the staff, it is always good to hear. More

england
Top Contributor
72 reviews 72 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This budget hotel is right on the sea front opp the harbour . We had a 4th floor twin room ,we visited on a 4day weekend break. It was baking hot and my biggest comment is we couldn't vent the room it was so hot ,the window was screwed so it would only open 2" ,after one sweltering night we... More

Was this review helpful? Yes 3
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Paul D for your review of your holiday with us, I am glad that your enjoyed what the Torbay has to offer. including the food and service from the staff. It has been very hot and health & safety dictates that the windows cannot open fully, which we unfortunately have to adhere too, but I am glad that... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Having stayed at this hotel previously we knew what to expect. The rooms are a bit dated but clean and tidy. Food adequate and a reasonable variety of dishes to choose from. Staff over the whole hotel were excellent, friendly and very helpful. The usual complaint about the lift being not really fit for purpose. You get what you pay... More

Was this review helpful? Yes 1
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you for your review and I am pleased that you are happy with your stay at the Torbay and that you have stayed with us before. Its always pleasing to hear that the staff especially were attentive and friendly and we look forward to your next stay with us. More

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Additional Information about Bay Torbay Hotel

Address: Torbay Road, Torquay TQ2 5EY, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $$
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Also Known As:
Torbay Hotel Torquay
Bay Torbay Hotel Torquay, Devon

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Amenities

Bar / Lounge Restaurant Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Right at the heart of beautiful Torquay, the Torbay Hotel benefits from stunning views over the lovely harbour. The hotel can be summed up as, ‘grand features in warm surroundings,’ and includes front-facing rooms with modern facilities – the Premier and Superior rooms with sea views are particularly desirable. It has a large ballroom, two bars, an indoor heated swimming pool and a sun terrace. The hotel is also within easy walking distance of the town centre’s shops, boutiques and restaurants. After two years of extensive restoration Royal Terrace Gardens (aka “Rock Walk”) has been returned to its former glory with a modern day twist. Located just next to the Torbay Hotel, Rock Walk offers spectacular views across the bay, and at night when it is beautifully lit up, it makes for the perfect evening stroll. ... more   less 
Number of rooms
222

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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