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Bay Torbay Hotel

Hotel website
Torbay Road, Torquay TQ2 5EY, England
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Bay Torbay Hotel
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464 Reviews from our TripAdvisor Community

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Traveler rating
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    94
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10
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
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  • All months
    (464)
  • Mar-May only
    (127)
  • Jun-Aug only
    (138)
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    (89)
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Sheffield, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good location. Clean rooms excellent facilities indoor pool. Pleasant staff. 5 minute walk to harbour with restaurant and bard and 10minutes walk opposite way to beach..bus stops out side hotel every 10mins to Paignton, Dartmouth and Brixham water spots beach area for activists and boat trips from harbour to other bays with little Gerry to Brixham

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Gloucester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

we have just got back from the Torbay Hotel 5 of us went on a long week-end 3 nights.in all. We like to do a bit of ballroom dancing so we try to pick a hotel that has entertainment and some dancing the Torbay does so we had a great time. They have a small dance floor but it was... More 

Was this review helpful? Yes 1
Stockport, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked last minute for a week's stay expecting a left over type room but ended up with one overlooking the harbour so very happy. This is as good an Hotel as we have stayed at with Shearings even though we have never had serious cause for complaint with any. The staff were exceptionally helpful and pleasant, generally with a smile... More 

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SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Hi Trevor s and thank you for your review. I am glad that you enjoyed your break with us and found your room overlooking the harbour and especially that you found the staff to be friendly and helpful, they, plus our great location are very great assets to us.. We look forward to seeing you again sometime in the near... More 

Oldham, United Kingdom
Level Contributor
112 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 1 week ago

As a thirty-something, the hotel clearly isn't aimed at me as I'm around 40 years below the average age of resident. With that in mind, it surprised me that there was only one lift which meant some of the rooms were a fair trek from it, mine included. The room was a very good size, decent bathroom and a fairly... More 

Was this review helpful? Yes 1
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Thank you discobadgers for posting a review and I am pleased that you did enjoy your stay at the hotel and found the bedrooms and location to be to your liking. I feel that we cater to all age groups not just the elderly and the lift, while it is just the one, does go to all floors. More 

Plymouth, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Have just booked a Fri-Mon break in September to coincide with visits to Princess Theatre which is situated just across the road. As my sister has recently had a knee replacement I had to check out some things about the room and the person I spoke to (Simon) could not have been more helpful. Living in Plymouth, I am almost... More 

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SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Thank you Jan R for posting a review for your upcoming break with us at the Torbay. We always try our best to help where we can and it is so much easier to assist our guests when they drop us a line or give us call, like you have. Guests.are always welcome to contact us if they have any... More 

wigan
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

we are travelling down on friday with shearings for the weekend .we have been there three times before . our first two stays were really good but last year wasnt good room wasnt good service and food in restraunt wasnt good so keeping our fingers crossed for this weekend we love torquay and the hotel is in a perfect position

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SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Hi mayahwigan, I hope that your journey went well, despite the weather and I am sure that you will like our newly refurbished restaurant and look forward to your feedback before you leave us. have a wonderful weekend More 

Leeds, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We spent a week here in 2013 and have just returned from our second visit, we got an awful room the first time, we got it changed to one nearly as bad. The one shining light here was the service in the dining room, my Husband and I are not big eaters so the food was adequate, the waiters were... More 

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SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Hi Catherine W and than k you for posting review of your stay with us at the Torbay. I am sorry that you did not enjoy our newly refurbished restaurant and the breakfast buffet service. We are finding that guests do prefer to help themselves to breakfast cereals rather than be served it which does provide a greater choice for... More 

Warrington, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed here on a Shearings 8 day break.The hotel is large with a good position in Torquay opposite the harbour and the wheel. The shops are just around the corner , and nearby are facilities to get both bus and ferry rides to nearby towns, eg Brixham,Plymouth,Dartmouth and several others.Prices for these journeys are all reasonable. I would recommend... More 

Was this review helpful? Yes 1
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Thank you Barbara g for your review and I am pleased that you had an enjoyable break with us. I am glad that you enjoyed our newly refurbished rooms, we have also recently refurbished the restaurant also but note your comments regarding the table sizes. The staff do work very hard but I will look into the food issues as... More 

Montgomery, United Kingdom
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location for shops and sea front. The staff were excellent and could not be faulted. Bed linen was lovely and soft. That's all the positive comments. Many negatives include.. Dark, dingy depressing room that took me back to the 1970,s with its avocado bathroom suite, with no view of the sky and stuffy with... More 

Was this review helpful? Yes 2
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

It is with regret that you did not enjoy your recent stay at the Torbay. It is unusual to get comments such as these, as other reviewers do enjoy what we have to offer here at our hotel. I would point out that we do cater for al types of guests and we do have ramps entering our hotel and... More 

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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We recently spent a week here with Shearings. Whilst we had a great time as Torquay and the surrounding areas are lovely not to mention gorgeous weather some aspects of the hotel could be better. Our TV had a terrible signal and we had to request new towels as they were stained! Mealtimes could do with starting earlier rather than... More 

Was this review helpful? Yes
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Thankyou Serafdina71 for reviewing your stay with us. I am pleased that like so many other guests you found our location difficult to beat in Torquay. I am sorry if you encountered some issues with our staff as they are usually very highly praised for their friendliness and service. I will pass on yo9ur comments to Andy who will be... More 

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