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Bay Torbay Hotel

Hotel website
Torbay Road, Torquay TQ2 5EY, England
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Bay Torbay Hotel
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446 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just returned from a Shearings weekend coach trip to the Torbay hotel. The location is excellant right on the front and a short stroll to the harbour, shops and boat pick up. Bus stop right outside hotel with the frequent no 12 to Painton and Brixham. We were on the second floor had a lovely front/side view of torquay little... More 

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Newport, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Although parts of this hotel are looking a bit tired, it is a comfortable & value for money hotel. The rooms are rather on the small side but are clean & comfortable. The service in the dining room was very good with pleasant & helpful staff, the choice & quality of food was good,and the tables were always clean. The... More 

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Penzance
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a short break from Friday to Monday. We travelled by train, no problem at all with a short taxi ride to the Hotel. We were delighted with the location of the Hotel, central to absolutely everything we wanted. Our very large room was obviously recently refurbished very tastefully and was extremely comfortable. Although we were on the 3rd... More 

Was this review helpful? Yes 1
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Thank you Elaine G for reviewing your weekend stay at the Torbay. I am really pleased that we looked after you and that you enjoyed all that we had to offer here. The location is hard to beat and it is always good to hear that the food service and our staff met your expectations. You of course are very... More 

Blackpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Excellent position just seconds away from big wheel and promenade weather amazing hot every day......however parts of hotel leave a lot to be desired some of the rooms are appalling ,paint peeling off windows and frames falling to pieces,window old sash type wouldn't close so could hardly hear tv for traffic.we travelled in a party of 5 had 1double which... More 

Was this review helpful? Yes 1
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Hi Taylor205 and thank you for posting a review of your holiday at the Torbay. We are in a fantastic location and its always better if we get the good weather too. I am glad you enjoyed one of our refurbished rooms, we are a large hotel and we are annually refurbishing where we possibly can and I am sure... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was ourl second visit to the Torbay Hotel and we were not disappointed in fact it was better than the first visit. The room was on the 1st floor and at the front of the hotel which made access a lot easier via the stairs, the lift is small and constantly in use. The only possible down side is... More 

Was this review helpful? Yes 3
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Thank you Michael H for your review of your weekend with us at the Torbay. Its great to read that you had a lovely time and enjoyed every aspect of the stay here. Its nice to hear so many positive comments and we look forward to seeing you again in the near future. More 

Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We liked the fact we had a free upgrade to a superior room, great to celebrate my partners birthday, room was situated at a great area of the hotel with view of the harbour and sea and the Ferris Wheel Being treated in a rude and school like manner at breakfast. We were not advised of the protocol at breakfast,... More 

Was this review helpful? Yes 2
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Hi Peter w and thank you for reviewing your stay with us, Firstly thanks for the kind comments regarding the accommodation and I do agree that we are located in a great position in Torquay, I am sorry that the service in the restaurant was not as it should have been, we normally receive great reviews regarding the staff, service... More 

Gravesend, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We drove down from kent, arrived at hotel at 1 30 pm, we had been warned by the hotel about the parking restrictions,whent to reception lady was very helpful, collected car park card (£20.00 deposit) dropped of luggage and parked car,a good 15mins steady walk.Hotel in nice decorative order throughout our room a standard plus on the second floor was... More 

Was this review helpful? Yes 1
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Thank you Alan H for your review and I am glad that you enjoyed your short stay with us. It is good to hear that you found everything to your liking and I also believe we offer great value for money holidays. Our standard plus rooms are very popular and we look forward to your return sometime in the near... More 

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Ipswich, United Kingdom
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hotel looked lovely from the outside,and we were not dissapointed.Member of staff came on our coach handed out our information pack,then went to the inside desk to get our room keys.We then were told which way to our rooms,we were on the first floor and we had a room overlooking the Marina,Promanade and a big WheeIl which you could... More 

Was this review helpful? Yes 5
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Hi GAYLE R. I am so pleased that you enjoyed your recent holiday with us at the Torbay. The wheel is a great addition to the town and is a very popular attraction. It is reassuring to hear that you were happy with all other aspects of the hotel, especially the food and your bedroom. We do cater for many... More 

Cardiff, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 26th of September 2015 for three nights, room overlooking the 'Eye' I only ventured into the dining area once for breakfast which was fine but I ate out the rest of the stay as I like to see a bit of the surrounding area like Dartmouth and Brixham. Hotel was perfectly positioned for the Town, Harbour and the ferries... More 

Was this review helpful? Yes 1
SimonwMurray1, General Manager at Bay Torbay Hotel, responded to this review

Hi Alan L and thank you for your review. I am glad that you found everything to your satisfaction, we are in a great position and hopefully we will see you here once again. More 

United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

arrived at the Torbay hotel as a sole traveller with a shearings holiday the hotel was very modern and clean lovley friendly staff fantastic views from my lovley bedroom and plenty of space around nice food cannot complain at all hotel should be a 4 star and not a 3 star in a very good place bus stop only opposite... More 

Was this review helpful? Yes 3
SteveWStott, Manager at Bay Torbay Hotel, responded to this review

Dear Guest, Thanks for the lovely feedback which is very much appreciated by me and the entire team here at the Torbay Hotel. It was our pleasure having you here and we look forward to welcoming you back in the very near future. Regards Steve Stott More 

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