We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 97 Torquay hotels

Bay Torbay Hotel

Torbay Road, Torquay TQ2 5EY, England
Hotel website
Hotel amenities
Special Offer
£10 A NIGHT DEALS!
Save Saved
You added Bay Torbay Hotel to your Saves list
Bay Torbay Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
68%
Ranked #61 of 97 hotels in Torquay
A recent review
3 of 5 stars reviewed 6 days ago
rf_smith1 Rhondda, United Kingdom
  • Overview
  • Reviews (316)
  • Photos (65)
  • Amenities
  • Q&A
  • Room tips (132)
  • Location
  • More
Write a Review

316 people have reviewed this hotel

Traveler rating
    75
    130
    61
    23
    27
See reviews for
54
167
2
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • English first
  • Any
English first
Rhondda, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

My wife and i stayed weekend 6th. june 2014, great location, staff very freindly and helpfull, food was very good with very efficient service, rooms are comfortable but need refubishing, drinks a bit expensive. Saturday was spoiled when early in the morning I cut and scratched my foot on a sharp end of a spring, which was protruding out of... More

Was this review helpful? Yes
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you for posting a review and I am sorry you experienced an issue with your mattress. I hope that you it is healed up. I am sorry for the inconvenience of having to move rooms and will look into the events of the day so as to ensure that this does not recur. I am pleased that you found... More

Sheffield
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

The bedroom was quite drab, definately in need of a face lift. I do realise this is a big and very expensive job in today's economic climate. The room was very clean, bed comfortable and towels etc changed daily. The staff were very helpful and pleaant. The breakfast was ok the evening meals were a bit hit and miss although... More

Was this review helpful? Yes
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you for posting a review and I am glad that we catered for your dietary needs while you were here. We do have an annual refurbishment programme and we are getting there as quickly as is possible, although its pleasing to note that your accommodation was clean and comfortable. We usually get very good comments for our food so... More

surrey
Contributor
18 reviews 18 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

We only booked a couple of nights here as it was on the way home from Newquay; i travelled with my husband and dad.from the time we checked in to the time we checked out we had a great time our room was lovely and the view from our window was of the marina my dads room was also great... More

Was this review helpful? Yes 2
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you for posting a review of your short stay with us and I am pleased that you enjoyed your time at the Torbay. We are in a perfect location and its nice that you enjoyed such great views. It is always good to hear that the staff were attentive and helpful, it is always good to hear praise for... More

Bristol, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a night in April 2014. It was very good value for money. Room was very dated but I understand that there are superior rooms and they are possibly renovating room by room. There is a swimming pool, we did use it. Breakfast was ok. Can't be any more central. Overall, it was fine, as the old saying... More

Was this review helpful? Yes
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you for writing a review of your short stay with us. I do believe that we offer great value for money and am pleased that you appreciate that. hopefully you can stay a bit longer in the future and enjoy all that we have to offer. Thank you also, for your praise of the staff. More

Kent, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from our second stay at this hotel and it was just as good as the first, The staff in all areas we helpful, polite and kind. The hotel was clean and good entertainment. The food was excellent. We paid a bit more for a front facing room which was well decorated and clean, although a bit noisy at... More

Was this review helpful? Yes
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi David j, Thank you for posting a review and I am pleased that it was another good one for you. It is always good to hear the staff praised, as they do work hard and appreciate it when they are being recognised. We look forward to you revisiting once again in the near future. More

Gloucestershire
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have just returned from a weekend at the Torbay Hotel, We were a group of 24, most with mental health issues, all the were staff courteous, enthusiastic and very accommodating. The rooms were clean and comfy. The food was good, with special dietary needs accommodated for without fuss. An extra shout out to the house keeper who went above... More

Was this review helpful? Yes 1
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi SuefromStroud and thank you for your review of your weekend stay with us. I am glad that you and your group had a good weekend and I shall pass on to the housekeeper your kind comments. Its good that you enjoyed the food bedrooms and found the staff to be helpful and friendly. Have a great summer and hopefully... More

Tamworth, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 15, 2014

We have just returned from a weeks stay at the Torbay Hotel. It was an ideal location, handy for buses shops and harbour/beach. The staff were all well turned out and were very polite. Service was good everyone just wanted to please. Our waitress Michelle gave excellent sevice a credit to your hotel. The food was always fresh hot and... More

Was this review helpful? Yes 2
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi Suenorm and thank you for posting a review of the Torbay and your holiday with us. I am glad that you had a great time and enjoyed our location, food and especially the service that you received form the staff. I shall pass on your praise to Michelle, I know she will be glad to hear that she looked... More

Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 10, 2014

We have used this hotel for many years now, it is ideal for us. I fully appreciate that this Victorian hotel is not to everyone's taste and having experienced it decide it is not their choice, fair comment. What does stick in my craw are the reviewers on here who do not give the hotel the chance to address the... More

Was this review helpful? Yes 3
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi JET 157. Thank you for taking the time to write a review of the Torbay hotel and your many comments made are very much appreciated by myself, and I am sure also by the hardworking staff here at the hotel. I firmly believe that we offer great value for money holidays and the staff strive to ensure that our... More

Plymouth, United Kingdom
1 review
4 of 5 stars Reviewed June 8, 2014

Had a weekend break in the hotel. To be fair, it is worth a bit more than we paid. The location is excellent for the town centre of a day time, the beach and marina across the road and if I did not enjoy the entertainment in the hotel, there are so many options around that I cannot complain. All... More

Was this review helpful? Yes
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi Steve I and thank you for posting a review of your weekend break at the Torbay. I believe that we do offer great value for money and as so many other reviewers comment on, we are in a fantastic location. It's always pleasing to hear that the staff were friendly and helpful and Julie will be pleased to know... More

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 7, 2014

Just had a 4 night stay at the Torbay hotel. Positively the hotel location and the food was excellent, but unfortunately our waitress was very slow. There was another waiter "Shaun" who was very pleasant, and efficient. What really let's the hotel down was that the rooms are poorly maintained. On arrival we was given room 231, this is situated... More

Was this review helpful? Yes 3
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi John V, Thank you for posting a review of your stay, I am sorry that you encountered a few problems and I will look into your maintenance issues that you raised. We do have a programme of refurbishments and maintenance and these are usually highly praised by other reviewers. On a positive note I will pass on your praise... More

Owners: What's your side of the story?
If you own or manage Bay Torbay Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Bay Torbay Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bay Torbay Hotel

Address: Torbay Road, Torquay TQ2 5EY, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $$
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and BookingOdigeoWL so you can book your Bay Torbay Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Torbay Hotel Torquay
Bay Torbay Hotel Torquay, Devon

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (3)
Viewed
Room/suite (9)
Viewed
View from room (6)
Viewed
Family/play areas (2)
Viewed
Dining (6)
Viewed
Bathroom (2)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Dining (6)
Viewed
Hotel & grounds (7)
Viewed
Other (3)

Amenities

Bar / Lounge Restaurant Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Right at the heart of beautiful Torquay, the Torbay Hotel benefits from stunning views over the lovely harbour. The hotel can be summed up as, ‘grand features in warm surroundings,’ and includes front-facing rooms with modern facilities – the Premier and Superior rooms with sea views are particularly desirable. It has a large ballroom, two bars, an indoor heated swimming pool and a sun terrace. The hotel is also within easy walking distance of the town centre’s shops, boutiques and restaurants. After two years of extensive restoration Royal Terrace Gardens (aka “Rock Walk”) has been returned to its former glory with a modern day twist. Located just next to the Torbay Hotel, Rock Walk offers spectacular views across the bay, and at night when it is beautifully lit up, it makes for the perfect evening stroll. ... more   less 
Number of rooms
222

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer