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All 97 Torquay hotels

Bay Torbay Hotel

Torbay Road, Torquay TQ2 5EY, England
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Ranked #63 of 97 hotels in Torquay
A recent review
5 of 5 stars reviewed 4 days ago
Lynne2408 Durham, United Kingdom
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290 people have reviewed this hotel

Traveler rating
    70
    118
    55
    22
    25
See reviews for
47
153
2
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • Any
English first
Durham, United Kingdom
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Was really impressed with this hotel. It has had a refurb since my last visit. This has included the bar & lounge areas & a new cafe bar for lunch time snacks. The main dining area is very nice & the food is excellent. We stayed 5 days & I couldn't complain about a single meal. The choice was good,... More

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Bath, England, United Kingdom
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Wonderful location in the middle of Torquay with rooms overlooking the harbour and gardens. Traditional style old hotel with updated lounge/seating areas downstairs. The hotel has entertainment in the evenings, bingo etc, but you don't have to join in. We were disappointed that there was no entertainment on the Sun night. The hotel was full up with people from Shearings... More

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Amanda P for your review of the Torbay following your recent stay. I cannot think of a hotel that is in a better location and I am glad that you felt the same. I am pleased that you found so much of the hotel to be to your satisfaction and it's especially pleasing to know that you would... More

Maldon, United Kingdom
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Went for the four day self drive break with Shearing, excellent value for money. I was surprised by the excellent quality food, always served on hot plates, plenty to eat and a good choice. restaurant staff were very polite and served well. I upgraded to a superior room, this was a good size, very clean and had a sea view.... More

Was this review helpful? Yes 1
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Derek w for reviewing your holiday with us and I am glad that you enjoyed it, including the superior rooms which are very spacious and popular. It is always good to hear that the staff looked after you as they are one of our main assets and work very hard to please everyone. We look forward to seeing... More

Aldeburgh
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night, individule travaller. This Hotel mainly catter for Shearings Coaches and is part on the same group. The hotel is traditional and perhaps a little tiered although there is some refurbishment taking place. Public areas are clean and tidy. Staff are very friendly, helpful and professional. Food including breakfast is exceptable. Be aware the there is... More

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you for posting a review of your brief stay at the Torbay. thank you for your kind comments regarding the staff and the public areas which have recently been refurbished, hopefully to your liking. The wheel is an added attraction to Torquay which has proven very popular and its right on the doorstep which many guest find very convenient.... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This was r 2nd time here. Had a great time although the weather wasn't good. Staff were very friendly. Food very good portion sizes were small but when you have 3 courses it was enough. Fri nite entertainment poor. Sat nite comedian was good. Sun nite no entertainment we weren't impressed with that. They could have put some music on... More

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you 25julie64 for your kind words of praise for your stay with us, and for the second time too. I am glad that you enjoyed the food, friendly staff and the Saturday comedian. I hope that you ventured onto the wheel for a great view of the Torbay area? we look forward to seeing you again in the near... More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived at the Torbay Hotel for a midweek break booked with Shearings coach trips. Following a hike to the third floor as there was a queue for the only lift, initial impression of our room was promising, spacious and front facing, however this was short lived. Décor was dated and dirty, beds were badly made and single bed had... More

Was this review helpful? Yes 3
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

I am sorry that you did not regard your holiday with us to be a good one as we do get so many positive reviews on here. I will look into your room comments particularly as its not a common complaint that we receive. our restaurant an get busy when everyone dines at the same time but not usually sufficient... More

Brighton, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Torbay Hotel last week from Friday to Monday booked with Shearings. This is about the 10th break iv had with Shearings but my first time to Torquay. Travelled with my friend and we had single rooms both rooms were very clean and comfortable we were on the second floor at the back of hotel. We had a... More

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi LorraineJ and thank you for posting a review of your holiday at the Torbay. I am glad that you enjoyed so many parts of your stay with us, especially the food, rooms and of course the staff. I have a great team working here and it is nice to hear that they were a main part of ensuring that... More

Hampshire
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Dirty bathroom, badly made tatty old beds one had used bed linen on, a t.v that didnt work, the list goes on! What was pleasing was that were offered an upgrade on receipt of paying even more funds...bearing in mind we had paid over £100.00 per night for 2 people just for the pleasure of said surroundings we declined ...... More

Was this review helpful? Yes 3
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi applecat2 I am sorry if you felt that the hotel did not meet your expectations, we usually get some lovely reviews from guests who have stayed with us here at the Torbay. I am pleased to note that you found the public areas to be to your satisfaction and that the staff were pleasant. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We arrived by coach by shearing the manager got on gave us are room number the suitcases were brought up to the room the room was very nice and clean,tea and coffee provided the meals were very good and all the staff excellent all in all a very nice hotel to stay. Will be going back.

Was this review helpful? Yes 1
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you David T for your comments regarding your weekend stay with us at the Torbay. I am glad that you found everything to your liking and its pleasing to hear that you will be coming back to us again. More

Bideford, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Food great and plenty of choice. Rooms very clean.wouldn't advise upgrading to a superior room for £10 per person per night.The views from the front of the hotel are worth paying to upgrade to a sea view room.

Was this review helpful? Yes 2
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you for posting a review of your stay at the Torbay, Its good to see that you enjoyed the holiday, especially the choice of food we have to offer and your room. We do find the superior rooms and premier rooms to be quite sought after and very popular usually. Hopefully we will see you visit us once again. More

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Additional Information about Bay Torbay Hotel

Also Known As:
Torbay Hotel Torquay
Bay Torbay Hotel Torquay, Devon
Address: Torbay Road, Torquay TQ2 5EY, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Restaurant Swimming Pool Wheelchair access
Hotel Style:
#47 Family Hotel in Torquay
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Right at the heart of beautiful Torquay, the Torbay Hotel benefits from stunning views over the lovely harbour. The hotel can be summed up as, ‘grand features in warm surroundings,’ and includes front-facing rooms with modern facilities – the Premier and Superior rooms with sea views are particularly desirable. It has a large ballroom, two bars, an indoor heated swimming pool and a sun terrace. The hotel is also within easy walking distance of the town centre’s shops, boutiques and restaurants. After two years of extensive restoration Royal Terrace Gardens (aka “Rock Walk”) has been returned to its former glory with a modern day twist. Located just next to the Torbay Hotel, Rock Walk offers spectacular views across the bay, and at night when it is beautifully lit up, it makes for the perfect evening stroll. ... more   less 
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