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All 95 Torquay hotels

Bay Torbay Hotel

Torbay Road, Torquay TQ2 5EY, England
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Ranked #62 of 95 Hotels in Torquay
A recent review
4 of 5 stars reviewed 3 days ago
christina41 liverpool
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351 reviews from our community

Traveler rating
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    71
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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liverpool
Contributor
19 reviews 19 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Visited here for the weekend 17/10 and must say After reading the reviews I was a little put off. I didn't have to worry it was great, ok it's an old building but not in as bad a condition as people say. Our room was big clean and tidy. The hotel was clean and looked very nice. Food was ok... More

Was this review helpful? Yes
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Christina41 for taking the time to post a review of your recent holiday at the Torbay. I am glad that you had a wonderful weekend with us and am especially pleased that you are planning a return to us sometime soon More

Bournemouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We love this hotel. Great location, friendly and efficient staff. Very relaxing lounges with loads of space. Lovely ambiance. Food was as always very good with wide choice. Good evening entertainment with something for everyone. Really good value and although there are minor faults one can get these with a five star hotel. Room was clean. One lift can be... More

Was this review helpful? Yes
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Lizzie60 for reviewing what was your fourth visit to us at the Torbay. It is always great to hear that we are able to keep our returning guests as happy as new ones, as you are quick to see if anything changes. I am gratified that we continue to look after you and we await your fifth visit... More

kent
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we had a lovely week at this shearings hotel as it is very convenient for the town harbour and harbour side bars and restaurants. glorious weather helped our stay as we could be out most of the time . able to sit out on the veranda in the evenings as what we saw of the entertainment was not the best... More

Was this review helpful? Yes 2
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you for writing a review of your weeks holiday at the Torbay and I am pleased that you enjoyed your stay with us. Its great to hear that the staff looked after you I will let Michael know that you enjoyed his services. We are in a great location and are very convenient for all that Torquay has to... More

Hereford, United Kingdom
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located near to the shops and the harbour. The "Eye" is on the sea front opposite the restaurant. We paid extra for a Standard Plus Room with a sea view. We were pleased with the size and facilities of the room; as it was on the corner of the building we had great views both over the... More

Was this review helpful? Yes 1
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you for reviewing your recent stay at the Torbay and I am glad that you had a good weekend with us. Room 300 is a lovely room and has indeed got great views. The Standard plus rooms are proving very popular with our guests . It is good to know that you enjoyed the food and that the service... More

Doncaster, South Yorkshire
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is in an ideal spot near to the harbour. It is fair to say that it has seen better days with the public rooms needing a facelift. However, the premises are very clean and the staff are keen to help although I was unimpressed by the attitude of senior members of staff when I broached the subject of... More

Was this review helpful? Yes
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you for posting a review of your recent stay with us. I am pleased that you found us to offer good value for money holidays and that in particular you were very pleased with the food and the service that we provided. I am sorry if the meal times did not fit in with your requirements,, but we do... More

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyed a weekend break at the Torbay Hotel, the room was clean and tidy, the bed was very comfortable, the food was very good and service was excellent especially during the evening service as it appeared that everyone attended at the same time. The hotel is situated a very short walk from the town and harbour. There is entertainment every... More

Was this review helpful? Yes 3
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Michael H for your review of your weekend with us at the Torbay. I am glad that you found everything to your satisfaction, especially the food and the attentive service from the staff. They do all work very hard so it is always reassuring to hear them praised. We hope to see you again soon. More

Arbroath, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Hotel is situated very close to the town centre shops and harbour there are a number of cafe/bars within walking distance and the promenade is across the road from entrance any problems that arose were quickly dealt with without fuss staff very attentive to your needs and the meals were excelent very comfortable

Review collected in partnership with this hotel

Was this review helpful? Yes 3
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Brian R for your review and I am pleased that you had an enjoyable and relaxing stay with us at the Torbay. It is reassuring to read that the staff all were attentive to your needs and that the food was to9 your liking. I look forward to you returning once more in the near future More

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 13, 2014

Hotel staff very friendly and helpful. Bathroom needed a lot of improvements , shower to hot and toilet to near shower no where to put clothes while having a shower and lack of shelves including a soap dish for your soap while showering. Food good got better by day three. We went by coach using shearings so coach driver also... More

Was this review helpful? Yes 4
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi Suzanne l and I am happy that you had an enjoyable holiday with us at the Torbay. Its always pleasing to hear that the staff are friendly and helpful which is very important to us. We have a constant programme of refurbishments and will look into your comments regarding the bathroom to see if we can make any changes... More

Chester, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 11, 2014

Had a room at front, which had views of the town. The trees did block the views of the sea, but it was pleasant looking at the trees. Probably see the sea when the leaves fall. The location couldn't be better. Walking distance to the sea and boat trips, town centre shops and bars. The Torquay theatre is close and... More

Was this review helpful? Yes 4
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Helen j for reviewing our hotel and its great to hear that you will come and visit us again. Its the best compliment we could hope to receive. Shaun is an excellent staff member and will be happy to know that he looked after you so well. Our location cannot be bettered in my opinion, so I am... More

West Midlands, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 11, 2014

Booked this as my wife had stayed before with her mother. I knew it was a 'Shearings' hotel specifically for their package trips and the price suggested what to expect (£99pp D B&B for 3 nights). It was very basic but clean, we had a room the far side of the hotel above the swimming pool so was quite hot... More

Was this review helpful? Yes 2
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you David S for your review and I am glad that you visited us on a recommendation. It is good to know that you thought we looked after you and that you found us to offer good value for money. its good to hear that the staff were their usual attentive and friendly self and that you enjoyed the... More

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Additional Information about Bay Torbay Hotel

Address: Torbay Road, Torquay TQ2 5EY, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $$
Number of rooms: 222
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Also Known As:
Torbay Hotel Torquay
Bay Torbay Hotel Torquay, Devon

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