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Bay Torbay Hotel

Torbay Road, Torquay TQ2 5EY, England
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Bay Torbay Hotel
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Bay Torbay Hotel
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385 reviews from our community

Traveler rating
    93
    154
    76
    27
    35
See reviews for
63
203
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brighton, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed today NEW

we stayed in this hotel for a 5day break and enjoyed ourselves very much. the hotel is a little out of date but is being refurbished. The builders were working in rooms on the top floor all around our room no 429.(upgrade) But we were not inconvenienced by them at all, no noise, no dirt,,a miracle of good planning and... More 

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Doncaster, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Just back from a party weekend at the Torbay hotel through Shearings holidays,and what a lovely stay it was,we was in room 406 and the view over the bay was stunning,bed was comfy nice room. Meals were delicious,and the staff were polite and very helpful couldn't have wished for a better stay.. Also Roy our coach driver was a lovely... More 

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Lind s for your review and I am delighted that you had a lovely stay with us at the Torbay. Its great to hear that the room the food and most particularly the staff were to your liking and its also good to know that Roy looked after you so well. Hopefully we will see you again soon. More 

Darlington, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here on a 5 day break whilst our kitchen was re-fitted. It has a confusing layout and is obviously in need of a lot of tlc. The lift is slow and very noisy - we are thankful that we could manage the stairs! The food was mostly of a good standard and hot but the overall satisfaction was... More 

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi gilly g and thank you for posting a review. I am sorry if you found some of the food choices unavailable and some service issues too. I will look into your comments, as these are usually two areas that receive the most positive feedback. It is pleasing to note that you found the staff to be friendly and courteous... More 

STOCKPORT
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

As a Shearings holiday break with upgraded sea view room the weekend was excellent value for money.We were given a very spacious bright and warm first floor bedroom with views both over the marina and over to Torquay.If we wanted to criticise anything it would be breakfast service on the first morning where despite asking staff three times ( politely... More 

Was this review helpful? Yes 1
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you HYDE55 for reviewing the hotel and I am glad that you had an enjoyable weekend with us. I am sorry if you experienced a delay with breakfast on your first morning, but I am pleased that it had no adverse effect on your overall holiday here at the Torbay and that you may return sometime in the future. More 

Bolton, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another pleasing Shearings break at the Torbay Hotel this time. Under renovation ready for new season but no major inconvenience to their guests except last mealtimes when a little chaotic at time it took between courses to arrive due to lack of large dining section under renovation. Thee food was still exceptional though and waiting on staff were pleasant, courteous... More 

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you SharronT for your reviews and I am glad that you had a good holiday with us and that it was to your satisfaction even with our on-going refurbishments and am pleased that it did not inconvenience you at all. Great to hear that the food and service was up to our usual standard and that we were able... More 

Walsall
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In November My wife and I had a self drive holiday. It was our third holiday at a Shearings bay hotel during the year and the hotel was very clean and tidy. The room was a good size and also spotless. The food was good and the entertainment was excellent. The only disadvantage is the car park is away from... More 

Was this review helpful? Yes 2
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you ianitaWalsdall for your review and I am glad that you have enjoyed your third visit with us and that you found so many aspects to enjoy including your room, food, entertainment and service. our car park is not on site unfortunately, your instructions are better than ours so thanks for that and we do recommend that any passengers... More 

Stockton-on-Tees, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Went on a 5 day trip with Shearings.Neil was our driver on the way there.Very knowledgeable and chatty. We arrived at the hotel and were really pleased with our first impressions of this hotel.We were given our keys in record time and made our way to our requested quiet room in the top floor.A lovely spotlessly clean room.Comfortable beds and... More 

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi Alice D and thank you for posting a review of your recent stay with us. I am pleased that you found so much to enjoy and the restaurant alterations did not cause you any discomfort. Marek is a great waiter and I am pleased he looked after you and also Dan in Housekeeping too. Treena is relatively new to... More 

Birmingham
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We have just returned from a Shearings 'Party Weekend' Coach trip at this hotel. Hotel rooms were very good, we were pleasantly surprised. Food was excellent and this also was reiterated by my Sister, who is an extremely fussy eater!! Staff at this hotel are to be congratulated - they are a very professional bunch and very friendly, nothing is... More 

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SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Brummie47 for your review and I am glad that you enjoyed your weekend with us. It's good to hear that you found the food and service to be excellent and I will pass on your kind comments to Marek who will be pleased to hear them and we look forward to the return of some of your party... More 

Ashford, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have just returned from a 5 day break here and before I went I checked the Tripadvisor reviews. I cannot understand how anyone can say anything negative about this hotel. I have very high standards and could not find fault in ANY way. I suggest to the negative people that they remember just how much, rather how little, they... More 

Was this review helpful? Yes 1
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Hi Marion A and thank you for your review of your recent holiday here at the Torbay. I am glad that the staff, particularly Andreas looked after you so well and that you found all the other aspects of your holiday including your room, food and service to be of a high standard. When large refurbishments occur,the key aim is... More 

Nottingham, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here with a Shearings midweek holiday.. I can honestly say this was a super place and we had chosen it for the central position in Torquay . The hotel was full . The restaurant was having a total refit so we were in another area but that was fine. Breakfast was for cereals etc a... More 

Was this review helpful? Yes 1
SimonWMurray, General Manager at Bay Torbay Hotel, responded to this review

Thank you Glyn J for taking the time to post a review and I am happy that we helped make your holiday in Torquay an enjoyable one. It is always pleasing to know that we have helped our guests have a good stay with us and I am glad that the refurbishment work and new dining arrangements did not cause... More 

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Additional Information about Bay Torbay Hotel

Address: Torbay Road, Torquay TQ2 5EY, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Price Range (Based on Average Rates): $$
Number of rooms: 222
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Also Known As:
Torbay Hotel Torquay
Bay Torbay Hotel Torquay, Devon

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