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Premier Inn Plymouth City Centre - Lockyers Quay

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1 Lockyers Quay | Coxside, Plymouth PL4 0DX, England
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1 room 1 guest
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Premier Inn Plymouth City Centre - Lockyers Quay
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540 Reviews from our TripAdvisor Community

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Traveler rating
    284
    165
    54
    24
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (540)
  • Mar-May only
    (117)
  • Jun-Aug only
    (188)
  • Sep-Nov only
    (133)
  • Dec-Feb only
    (102)
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tyne and wear
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

having stayed at ten premier inns and never had a complaint i am upset at this place got back to the room at 8.30 as we had to get up at 5.30 to drive home to find the room had not been cleaned. Complained but was so tired just asked for tea bags. Next morning on checkout said again disappointed... More 

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Swindon
Level Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Ideal location for visiting the nearby National Marine Aquarium, Only wish that Premier Inn would invest in Air Conditioning for the rooms as whilst our room was exactly as expected / required, the overnight temperature was way too warm despite the outside temperature being very mild for august.

Review collected in partnership with premierinn.com

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Wolverhampton
1 review
4 of 5 stars Reviewed 1 week ago

Stopped here for a night enroute to Cornwall. It is next to main road without A/C but fan in room did the business! Nice and clean hotel, very friendly welcome, and right next to the National Marine Aquarium which we visited the following morning. Would recommend.

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Clevedon, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Very polite staff, excellent location, clean room. Unfortunately no air conditioning. Room too warm, 2 large fans supplied creating noise and draft making it difficult to sleep. No 'good nights sleep' refund offered. Very disappointing.

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Bedford, United Kingdom
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed at this hotel before but in December, we now know why there were fans in the room. Stayed last weekend we had to have the window open and kept the fan going all night the room was very warm and stuffy,although not a particularly warm day.another time will stat at the other premier inn next door with air... More 

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Backwell
1 review
5 of 5 stars Reviewed 1 week ago

stayed over night at Premier Inn (lockyers Quay) Plymouth we arrived in the afternoon and was greeted by friendly receptionist who helped us answer all our question a showed us were we could best use our time in seeing the most we even saw dolphins swimming in the harbour.we wished we could have stayed longer

Review collected in partnership with premierinn.com

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Warwickshire, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

The room was so insulated for sound reduction that you could hardly breathe. The windows opened to a noisy street. Some staff were very good at their jobs, others didn't know what to say or do. Breakfast/dinner option was very bad. Not worth it. All in all, convenient location but not the best experience.

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WhitbreadHotels, Online Customer Service at Premier Inn Plymouth City Centre - Lockyers Quay, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We... More 

Newquay, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

The room was very clean, the staff helpful,the bed really comfy.Housekeeping did a great job the room was spotless. Only one thing because of the lack of airconditioning the room was noisy beacause it was on a main road and we needed the window open as it was warm. We were told about this before we booked We could not... More 

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Lancaster, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Our room was 27-29 degrees during our stay with no way to reduce the temperature. Fans provided were very noisy and did little to reduce the temperature. We were traveling with a young baby who, not surprisingly, struggled with the heat. I was not impressed by the lack of sympathy or help offered by the staff but as we were... More 

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Plymouth City Centre - Lockyers Quay, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you shortly. Please... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Pleasant stay with family. Good check in and staff very friendly. Good location for harbour and walking distance to city centre and attractions. Only gripe- the temperature of the rooms and building itself. It gets very hot at night and even with the provision of two fans it is uncomfortable sleeping. You are warned about this when booking and informed... More 

Review collected in partnership with premierinn.com

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