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Copthorne Hotel Plymouth

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Armada Way, Plymouth PL1 1AR, England
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1 room 1 adult
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Copthorne Hotel Plymouth
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711 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a cheap (45 a night) place to stay near the station. The hotel is tired especially since the whole town is being done up and Plymouth is becomming a real destination. Rooms OK, no safe or fridge. The one thing that is outstanding is the staff; cannot fault them, always on hand to help and they know how... More 

Helpful?
Thank weekendbreaker41
Tokoroa, New Zealand
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I loved the Sainsbury next door, we could stock up on supplies. The hotel was well located to trains and food outlets. It is a bit dated, but had coffee, nice toiletries, and comfortable beds. The breakfast was really good. The staff very friendly, they could cater easily to our tour group.

Helpful?
Thank jenny l
South Molton, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Copthorne over xmas 2015 to work and I have to say the staff are fabulous, so helpful. the food was fantastic and the rooms were very comfortable. nothing is too much trouble for them. well done guys, what a great team.

Helpful?
Thank Debbie M
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I cam down to Plymouth on Friday to spend a weekend with my fiance. He suggested this hotel due to the closeness of the train station. I am glad he did. While some reviewers here have commented on the need for a refurb, the room we were in 419 was excellent. Yes a wee bit tired here and there but... More 

Helpful?
Thank Angela G
TrevorVels, General Manager at Copthorne Hotel Plymouth, responded to this review

Dear Angela G, Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your detailed feedback and are delighted that you clearly enjoyed your stay. Thank you also for your positive comments on our staff and their commitment to warm and friendly service. We are extremely proud of all... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Good location for city centre and within walking distance to the hoe. Very clean and friendly staff. Food is very good and plenty of choice. Car parking a bit pricey and very tight once in but very secure. Would stay there again....

Helpful?
Thank John R
TrevorVels, General Manager at Copthorne Hotel Plymouth, responded to this review

Dear John R, Thank you very much for your review of our hotel after your recent stay. We sincerely appreciate your feedback as it assists us in maintaining and continually striving to improve our standards. We look forward to welcoming you back to the hotel in the future. Kind Regards, Trevor Vels | General Manager More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

The room we stayed in was nice and had a range of facilities. The hotel staff were friendly and helpful especially the morning after our stay!! The fire alarm had gone of at 5am and the gentleman that greeted us at reception the next morning was amazing !! He went beyond his means to make sure the alarm didn't ruin... More 

Helpful?
Thank Kayleigh E
TrevorVels, General Manager at Copthorne Hotel Plymouth, responded to this review

Dear Kayleigh E, Thank you for taking time to provide us with feedback on your recent experiences at our hotel. Please accept my sincerest apology for having disrupted your night's sleep with the evacuation on Saturday morning. I am glad that we were able to meet with you before check out to fully explain that it was a false alarm... More 

Cheltenham, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I use this hotel on average once a year for business and in the past my rating would have been average. I still use the hotel because of its convenient location. However, things have changed which I noticed during my one night stay this week (27 Jan 2016). Staff was more attentive, cheerful and efficient. The environment seemed fresher, brighter... More 

Helpful?
Thank thestrats
TrevorVels, General Manager at Copthorne Hotel Plymouth, responded to this review

Dear thestrats, Thank you very much for your review of our hotel after your recent stay. I sincerely appreciate your feedback as it positively reinforces the improvement plans I have implemented since my arrival. Thank you for your kind words but I must emphasies that it is ultimately my wonderful staff that deserve the credit. I am particularly glad to... More 

Plymouth, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here again as it makes a great base for shopping in Plymouth then a night out on the town. The secure parking really wins it for us. £7.50 overnight, underground. Wouldn't be happy leaving the car anywhere else in Plymouth. The room was again very clean and warm. The bathroom is massive with lots of hot water. I understand... More 

Helpful?
Thank sklitch
TrevorVels, General Manager at Copthorne Hotel Plymouth, responded to this review

Dear sklitch, Thank you for your review of our hotel after your recent stay. I am delighted to read that you so enjoyed your stay and particularly that you noticed the initial stages of our planned refurbishments this year. I have no doubt that you will see even bigger differences as the year progresses. I am equally delighted that we... More 

Plymouth
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for one night on Saturday. We booked it as we were going to a party in Plymouth. I know Plymouth very well and know the Copthorne isn't the prettiest of buildings but it is ideally situated in the city centre. From our first phone call to enquire about parking to returning to collect lost... More 

Helpful?
Thank Archiesfriend
TrevorVels, General Manager at Copthorne Hotel Plymouth, responded to this review

Dear Archiesfriend, Thank you very much for your review of our hotel after your recent stay. We sincerely appreciate your feedback as it assists us in maintaining our standards of superior service and hospitality. I am delighted to read that we were able to exceed your expectations and look forward to welcoming you back to the hotel in the future.... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Came to stay with hubby for his 40th birthday Stayed for the night so we could celebrate my hubbys 40th with food shopping etc The staff were brilliant even sent a birthday card to the room which was lovely The room itself was clan and tidy and comfortable Can't fault anything about our stay we have been before a couple... More 

Helpful?
Thank caza1989
TrevorVels, General Manager at Copthorne Hotel Plymouth, responded to this review

Dear caza1989, Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay. I am delighted to see how we were able to contribute to your husband's birthday celebration and we are looking forward to having you stay... More 

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