We had a most enjoyable weekend here. After reading some of the bad reviews, we wondered if they were about the same hotel. Our room was comfortable, not large but very clean and the bathroom excellent with much better toiletries than the 4* we stayed in a couple of weeks ago. The only thing missing was a bath plug. We... more

Great location-the owner was so kind-he upgraded our room to the honeymoon suite-it was clean and fantastic!!! WE LOVED IT.....The breakfast was fine-the staff were so friendly and the owner even drove us to town in his car off his own back out of kindness.Parts of the hotel are being done up but we had a great stay- enjoyed the... more

Rather than go through an extensive list of problems that this excuse for a hotel clearly has I can only recommend to those reading this feedback read through previous feedback on this place and draw their own conclusions. Ranging from a TV that didn't work and repeated requests for someone to sort it out falling on deaf ears to a... more

Having been let down by one of the infamous chains through technical problems with their online bookings and no telephone contact available after 8pm, we found ourselves searching for alternatives in Plymouth at a very late hour. We rang the Astor and received a very courteous and personal welcome to stay. We arrived around midnight and nothing was too much... more

How bad is bad?Let me just list a few small issues that bothered me. 1/ On arrival, after a long search the receptionist found our booking, handed over the key& that was it , no help in showing the room, or direct the location of the breakfast room. 2/ light wouldn't work in the children bedroom . 3/ The wardrobe... more

After seeing the pictures on the hotel website we had imagined we were going to be staying in a very stunning hotel. The reality was quite different and for 80 pounds we felt very ripped off as we could have stayed in the nearby travel lodge for 50 pounds and it would have been more luxourious. The toilet brush in... more

Myself and my husband got married in Plymouth and had out wedding reception at the Astor. As we do not live in Plymouth most of the planning was done over the telephone or via email. When I booked I was introduced to the wedding planner who dealt with everything right up untill 3 weeks before the wedding when she announced... more

Me and my husband were invited to his brother's wedding which was being held at the Astor hotel so decided to stay there for convenience After being quoted £165 for the two nights for one of the standard/twin rooms with no offer of a reduction for being part of the wedding party, the bride was able to get this reduced... more

If you see the website, you may want to stay this hotel. but, I was really disappointed.The bathroom was clean,and the hotel is close to the sea, the environment was quiet. but you cannot see the sea from your room,,,,. I think the photos of the website were from 10 years ago. the security was also bad,and we were overbooked!!!... more