we booked this room for our 1year wedding anniversary so we chose the honeymoon suite as we never had one the night of our wedding..check in was quick easy and the receptionist was very friendly and helpful..we were on the 3rd floor so advised to take lift as alot of stairs lol!! lift was very small though..the corridor was very... more

Stayed as part of my UK cycle tour, Check in was really friendly, helpful and efficient with my bike being stored quickly and effectively. Hotel is very nice looking, quite grand in its appearance with very good looking communal areas, my room was fairly small but I only needed a single so no issue. Very clean however with a good... more

The staff were great they helped us to find our way around Plymouth being strangers to the south west, the food was excellent and good value for money, the room was just what I was looking for as it was our honeymoon we treated ourselves to a fantastic four poster room. I will be back next year to celebrate our... more

Lovely looking hotel from the outside. A bit dated inside but that is what gives it the charm and difference of other drab concrete hotels. Rooms are clean and staff are excellent. Food is very good too. I have stayed several times on business and will do so again more

Room was nice and clean and recently decorated. bathroom very small. hotel very quiet, only a few other guests, handy location. evening food was good, except for terrible dessert! more

Stayed in this hotel as a base to visit friends. Room decor was old but nice and clean. Staff were very nice, friendly and helpful but as we stayed a few nights and didn't leave each day until around midday - housekeeping didn't do out the room?? They actually went in with more supplies but just dropped them and left.... more

I would overall rate this hotel as very average. The room I was allocated was extremely pokey, with an uneven floor (and hence sloping bed), awful mismatching decor (including nauseating yellow wallpaper), and very gloomy due to the location of the windows, and certainly not living up to its possible former grandeur. The hotel itself is a prime example of... more

My wife and I stayed one night before departing for Spain on Brittany Ferries. the hotel looks superb but inside it is all a little faded and tired. the staff were very friendly and helpful. The dinner and breakfast menus were excellent. Our room was spacious but jaded. The hotel is within easy walking distance of the ferry terminal and... more

I use to stay here on business. The hotel itself is shabby - it has to be said. However, majority of the staff are very very friendly and accomodating. The food is Ok but the chef is flexible and will generally give you variations to what is on the menu. All in all it is OK but I wouldn't recommend... more