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Citadel House Hotel

55, Citadel Road | The Hoe, Plymouth PL1 3AU, England
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1 room 1 guest
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Citadel House Hotel
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55 Reviews from our TripAdvisor Community

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Traveler rating
    12
    16
    7
    6
    14
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10
17
2
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • English first
  • French first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (18)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (1)
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truro
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing hostess we had booked a hotel else where but messed up the booking, fortunately this amazing place had one spare room by chance and we had a lovely room, everything we needed, big thank you and will be back Heidi and rach x 19/8/2015

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Barnstaple, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Citadel was the perfect base for myself and my two young daughters. The hotel was very clean and comfortable. The bedroom provided just what we needed. The breakfast was lovely, and the staff were very friendly and helpful. We will definitely be staying again.

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Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was expecting more for the price. Family of 4 for 2 nights, it did have en suite bathroom but it was very small, limited TV. Good points are lovely welcome by friendly staff, and a decent sleep. Breakfast was good. For the price I didn't expect to have to pay for the parking on the street too. Could be... More 

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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 20, 2015 via mobile

How is this place open to the public, uncapped needles under the bed,wires hanging out of sockets,bed bugs the proprietor has no hospitality or customer care skills whatsoever, it's a shocking hotel & I have to agree with another reviewer it's giving the other hotels a bad name it's disgraceful, I stayed two nights & was met by Norma one... More 

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Travelers are raving about these Plymouth hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 13, 2015

When I booked for 2 nights I was told that the shower was ensuite but that our toilet was outside the room. What I wasn't told was that the toilet which was just outside our door was shared by a few other rooms. I had paid by debit card and explained that we were not staying and went to book... More 

Was this review helpful? Yes 2
Scunthorpe, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 18, 2015 via mobile

Stayed here with my wife in the family room we chose this place for the location and reviews on booking.com. It was so disapointing to find our room on arriving was just filthy with dust and grime. Everything in the room was covered in dust we even had to wash the tea cups out. The shower was filthy the seal... More 

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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 15, 2015 via mobile

Unfortunately I was robbed in this B and B, of wich the land lady was very rude to myself and my next of kin, claiming it was my fault my item was robbed behind a locked door, wouldn't recemend this place.

Was this review helpful? Yes 4
Weston super Mare, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 14, 2015

I recently stayed at the Citadel House Hotel, Plymouth with my mother. What a horrid experience, the room was extremely cramped, with hardly any room for my mother or myself to move for example, when we wanted the toilet our legs were practically touching the toilet door. Also, the room was filthy fag burns in the carpets, dirty bathroom door... More 

Was this review helpful? Yes 3
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 5, 2015

Stayed with a friend, was a short walk from the train station. Close to the pavilion,high street,hoe and pubs/restaurants. Our room had a large window so very light and it seemed to be pretty good at keeping the noise of the seagulls at bay. The bed was very comfortable and if I had a complaint the shower was a bit... More 

Was this review helpful? Yes
Gilbert, Arizona, United States
1 review
5 of 5 stars Reviewed November 18, 2014

The owners are beyond nice, and well go above and beyond the call of service to help a guest. Can't wait to stay again. Great location, not too far from the centre. If you're new to the area make sure to hire a cab since at night like in most cities traveling alone can get a bit lost.

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