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The Devon Hotel

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Matford, Exeter EX2 8XU, England
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The Devon Hotel
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The Devon Hotel
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429 reviews from our community

Traveler rating
    192
    135
    67
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    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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    (429)
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    (112)
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    (131)
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Chichester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

First time we have stayed at The Devon Hotel. Very friendly staff. Room and bathroom were spotless. Large comfortable bed. Excellent restaurant, wonderful food. Hotel very near free park and ride into Exeter.

Was this review helpful? Yes
BrendHotels, Manager at The Devon Hotel, responded to this review

Thank you for your review. I am thrilled to read that you had such a fantastic stay with us. I look forward to welcoming you back to the hotel when you are visiting Exeter again. We are currently in the process of building 20 new executive rooms at the hotel. Each room will have air conditioning, a 40" full Sky... More 

Aberdare, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed here many times and the standards never very. Brilliant hotel and staff. Superb restaurant and friendly bar. Great location for Exeter, park and ride just five minutes away and easy access to coastal resorts.

Review collected in partnership with this hotel

Was this review helpful? Yes
BrendHotels, Manager at The Devon Hotel, responded to this review

Thank you for taking the time to review the hotel. I am delighted that you use the hotel frequently and are never disappointed. We are currently in the process of building 20 new executive rooms at the hotel. Each room will have air conditioning, a 40" full Sky television, a safe, monsoon head shower and access to our new residents... More 

Cambridge, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

The bathroom looked clean, there was a tube I'd shower gel and shampoo but no shower cap. The obligatory stainless steel teapot was water stained outside and when the bed was moved slightly there was a tide mark of dust on the carpet underneath. My initial concern was whether the door was actually locked from the outside; there was no... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
BrendHotels, Manager at The Devon Hotel, responded to this review

Thank you for your comments. You will be please to know that we are changing the crockery in our rooms to a mug and the tea pots will also be going shortly. Having made your reservation through Booking.com on the advanced purchase non-refundable rate, you would have been unable to cancel your booking. However we did make the amendments you... More 

Devon
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We often meet at The Devon Hotel during the week for lunch with only an hour to spare due to work commitments. Consistently The Devon Hotel has produced a meal within 10-15 mins of ordering. The food is extremely reasonably priced and the portions are generous. Three of us met last week and ordered drinks (non-alcoholic) and food and it... More 

Was this review helpful? Yes
BrendHotels, Manager at The Devon Hotel, responded to this review

Thank you for reviewing your experiences of Carriages Bar & Brasserie. I am delighted to hear that you use us time and again and find the hotel of an excellent quality and served in a timely fashion. I will be sure to pass your comments onto the kitchen and waiting staff. I look forward to welcoming you back soon. Kind... More 

Exeter, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a reception here for some 26 people and everything was faultless from the first meeting with Ross the manager.helpful in choosing the hot sit-down menu,welcome drinks,delicious sweets,wine etc And importantly all produced just as we wanted and impressively professional staff made the occasion to be cherished. A real credit to the Brend Hotel Group. No hesitation in recommending... More 

Was this review helpful? Yes
BrendHotels, Manager at The Devon Hotel, responded to this review

Thank you for taking the time to review the function you held with us. It was a pleasure to host the event for you and I am delighted that it went as you had hoped. I look forward to welcoming you back to the hotel in the future. Kind regards Ross Hamilton Hotel Manager More 

Kent UK
Contributor
17 reviews 17 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Been 3 years since I stayed here and returned end of March. I am disabled so had one of the rooms just off of the car park and outside of the main hotel. I think they are smaller than the inside rooms, but are quite adequate. The bed was a normal double, but quite comfortable and they had done up... More 

Was this review helpful? Yes
BrendHotels, Manager at The Devon Hotel, responded to this review

Thank you for your lovely review. I am delighted that you have returned and that you had an excellent experience. I will be sure to pass on your kind remarks to the waiting and kitchen staff. I look forward to welcoming you back to the hotel in the future. Kind regards Ross Hamilton Hotel Manager We are currently in the... More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

The road outside the hotel was a race track between 11pm and about 2am which meant we got hardly any sleep with the constant revving of engines and tyre screeching. Then around 2pm must have been bar closing time as there was lots of noise from the corridor and slamming doors. Warning the walls are VERY thin! The room was... More 

Was this review helpful? Yes
BrendHotels, Manager at The Devon Hotel, responded to this review

Thank you for reviewing your stay with us. I am sorry to read that your sleep was disturbed during the night. I hope you will chose to stay with us again, please contact me personally should you wish me to arrange this for you. We are currently in the process of building 20 new executive rooms at the hotel. Each... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Everything was Ok only, paid extra for superior double which was two singles pushed together, room wasn't much bigger than the bed and walls were wafer thin. Would probably stay there again as very convenient for Marsh Barton but breakfast would need to be thrown in

Was this review helpful? Yes
BrendHotels, Manager at The Devon Hotel, responded to this review

Thank you for reviewing your stay with us. I am glad to hear that like many others you found the hotel convenient for traveling around Exeter. Please contact the hotel when booking to ensure that you get the best price available. We are currently in the process of building 20 new executive rooms at the hotel. Each room will have... More 

uk
Contributor
16 reviews 16 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a family gathering celebrating a 100th birthday for a party of around 20. And what a great welcome we were given. The food was wonderful and the service excellent. Thank you for making such a pleasant occasion.

Was this review helpful? Yes
BrendHotels, Manager at The Devon Hotel, responded to this review

Thank you for taking the time to review your recent visit to Carriages Restaurant. I am delighted that you chose to to celebrate your special 100th birthday celebrations with us and that you had a wonderful time. I look forward to welcoming you back again soon. Kind regards Ross Hamilton Hotel Manager More 

chippenham
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This being a Brend Hotel was always going to good and very clean, however, although the food was very good the service on the second night was very slow even though the restaurant was nowhere near full, in fact we got so fed up waiting for the desert plates to be cleared and being offered coffee we decided not to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
BrendHotels, Manager at The Devon Hotel, responded to this review

Thank you for reviewing your recent visit. I am glad to hear that you enjoyed most aspects of your stay. I apologise for the slow service you received on your second night. I have spoken personally to the members of waiting staff who served you that evening. We are currently in the process of building 20 new executive rooms at... More 

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