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The Magdalen Chapter

#8 of 31 Hotels in Exeter
Certificate of Excellence
Magdalen Street, Exeter EX2 4HY, England
Hotel amenities
The Magdalen Chapter
Best prices for: 1 room 1 guest
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Ranked #8 of 31 Hotels in Exeter
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Samantha_A_12875 Bath, England, United Kingdom
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662 reviews from our community

Traveler rating
    352
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    77
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    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Swindon, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I have rated this a 2 purely based on the room experience, and not as an overall as I feel very mislead. My companion booked two nights in a 'deluxe room' (via Late Rooms). She is a regular guest and has always booked Deluxe rooms. When we arrived we were allocated room 303, direcly by the fire doors and the... More 

Was this review helpful? Yes 3
Bath, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We booked in for a dinner, bed and breakfast deal upgrading to the deluxe room. Everything about the stay was superb and every need/ want was met with no hesitation. We were rang before out booking to book our dinner slot and sent a welcoming email the week before our stay. On asking for two ciders to be put in... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Booked this for a weekend stay and ultimately came away feeling disappointed considering the relative price. To begin with the car park is terrible - there are only 10 spaces!!! Whilst they claim free parking - in reality you will need to factor the cost of all day parking across the road at £10.80 per day. The check in experience... More 

Was this review helpful? Yes 4
Gloucester, United Kingdom
Top Contributor
104 reviews 104 reviews
26 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything from the afternoon tea to the amazing massages on offer, the lovely food and the relaxing bar! I love this hotel, never an occasion that doesn't deserve a trip here! Id recommend starting with an afternoon tea, ending on the cocktails and finishing with dinner and retire to your room. An excellent way to relax! Lovely rooms etc my... More 

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bideford
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My friend and I booked a spa day as we often do. On arrival the reception was a single dials in an empty room! It was probably our fault for not checking the facilities but was totally disappointed on arrival to find the only things n offer was a pool. We'd caught the train so had to stay. There's no... More 

Was this review helpful? Yes 1
Worthing, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing hotel Clean and bright Food is excellent Rooms amazing - comfy beds & duvet! Lovely to have cold drinks, water & beer in the fridge - replenished each night Staff professional, polite & friendly

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Oldbury-on-Severn, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Parking in the very limited car park is a lottery but there is an overnight pay and display 1 minute from the hotel. On arrival we were immediately upgraded ( for some reason which remains unclear, but welcome ) to a ground floor very spacious and well appointed double room with excellent spacious en suite. Room temperature and lighting was... More 

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Londom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

All seemed well after we asked for a room with more space. Staff were attentive and friendly throughout our stay Sadly the kitchen proved to be out of control and our two meals were a mess. Can't see how these guys get the same Michelin rating as Michael Caines nearby which redeemed our visit superbly

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
95 reviews 95 reviews
14 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed 1 week ago

Started with great promise. A lovely place with great ideas and some good common areas. The first room we were shown had very high ceilings, little floor area and a micro bathroom accessed via a narrow entrance partly blocked by a radiator. We asked for an alternative and were shown a top floor room with a bathroom in which you... More 

Was this review helpful? Yes 1
Worcester, United Kingdom
Top Contributor
257 reviews 257 reviews
48 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We booked into a standard room. If you are not going to make use of the hotel facilities then you would probably be best booking into a cheaper budget hotel, as the standard room is small i.e just enough room to walk around the bed but little by way of space to work on. Good bathroom, though strangely no soap... More 

Was this review helpful? Yes 2
FionaMoores, General Manager at The Magdalen Chapter, responded to this review

Thank you for your review and I am sorry you found your room very small. Admittedly some of our regular rooms are small, but no two rooms are the same so I feel sure on a future stay we will be able to allocate you a more spacious room. Soap is standard in all the rooms so sincere apologies that... More 

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