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All 30 Exeter hotels

Premier Inn Exeter - Countess Wear

398 Topsham Road, Exeter EX2 6HE, England
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191 reviews from our community

Traveler rating
    54
    76
    32
    23
    6
See reviews for
36
77
11
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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    (37)
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1 review
3 of 5 stars Reviewed 1 week ago NEW

The room was quiet, clean and comfortable, perfectly adequate for a night's stay; 4 stars to the Premier Inn, and would stay there again. My review is more about the Beefeater restaurant on site. We arrived for breakfast to an empty restaurant, only to be told we couldn't eat because we hadn't booked and they didn't have space. When we... More

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Peterborough, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Warm welcome and swift check-in having already checked in on line. Reception staff very friendly and interested in our visit. Rooms very clean and next to each other as requested. Breakfast as standard but served with a genuine smile.

Review collected in partnership with premierinn.com

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

The place is dated with the smallest rooms we have ever stayed in. There is no easy chair or table, the bed was uncomfortably soft. There is a approx 7" step at the room threshold to catch out the unwary, the attached Beefeater is tired, dark and in need of a refurbishment. All this is not a reflection n the... More

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WhitbreadHotels, Online Customer Service at Premier Inn Exeter - Countess Wear, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More

London, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

Not very good bedrooms, shabby and tired, staff lack interest and appeared as tired as the rooms. Food substandard, all a bit shabby and run down - starts with the reception, follows into the bar / restaurant and then into the rooms, was probably really nice when first built 20 years ago.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Exeter - Countess Wear, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More

poole,dorset
Contributor
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We visited the beefeater here last night for a family friendly dinner. Arrived at 7.40 and given table at 8pm so far so good. Placed our order (no rump steak but that's fine, lots of other choice) and asked for kids packs. 15 minutes later called waitress to ask again for kids packs. Another 10 mins and garlic bread and... More

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Manchester, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped at Premier Inn at Countess Wear on our way to Cornwall, the hotel was very comfy, the staff were very helpful and the attached beefeater inn served good food and had a nice atmosphere. Breakfast in the morning was all fresh and our order came very speedily which was useful as we wanted to get on the road ASAP.... More

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Derby, United Kingdom
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped off here on a Sunday evening on our way from Penzance to Dorset. Friendly welcome and although the hotel is a little dated from the outside the room was clean and comfortable and great value.

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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed August 11, 2014

Good stay at hotel. Good quality room, clean and well presented. Had evening meal in restaurant. The food was very good; good selection and well priced. All staff very good, helpful and genuinely wanted to make sure you enjoyed your stay. Will stay again if in the area.

Review collected in partnership with premierinn.com

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Warwickshire
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 6, 2014

We stayed here on a Sunday night recently to break our journey to the south west of Cornwall, pleasant reception staff on arrival, directed to our room, room perfectly acceptable, nice and clean, but come bedtime the mattress was so uncomfortable that neither my husband or myself got any sleep, in fact so bad we were up showered, dressed and... More

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Senior Contributor
27 reviews 27 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 5, 2014

At last!!! A premier inn that has quiet rooms!!! Even though it's near the main road leading to Exeter it is far enough from the roads not to hear the cars!! Stayed at room 22 during my stay. On arrival, staff were superb! Really helpful and offered to take my bags to the room. Excellent customer service!!

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Additional Information about Premier Inn Exeter - Countess Wear

Address: 398 Topsham Road, Exeter EX2 6HE, England
Phone Number:
Location: United Kingdom > England > Devon > Exeter
Price Range (Based on Average Rates): $$
Number of rooms: 88
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TripAdvisor is proud to partner with Booking.com, Priceline, Premier Inn and Odigeo so you can book your Premier Inn Exeter - Countess Wear reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Exeter (Countess Wear) Hotel Exeter
Premier Inn Exeter - Countess Wear Devon

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