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All 29 Exeter hotels

Premier Inn Exeter - Countess Wear

398 Topsham Road, Exeter EX2 6HE, England
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Ranked #23 of 29 hotels in Exeter
A recent review
4 of 5 stars reviewed 1 week ago
Huddy1973 Manchester, England, United Kingdom
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189 people have reviewed this hotel

Traveler rating
    53
    76
    31
    23
    6
See reviews for
34
77
11
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 6 days ago NEW

The place is dated with the smallest rooms we have ever stayed in. There is no easy chair or table, the bed was uncomfortably soft. There is a approx 7" step at the room threshold to catch out the unwary, the attached Beefeater is tired, dark and in need of a refurbishment. All this is not a reflection n the... More

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WhitbreadHotels, Online Customer Service at Premier Inn Exeter - Countess Wear, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More

London, United Kingdom
1 review
1 of 5 stars Reviewed 6 days ago NEW

Not very good bedrooms, shabby and tired, staff lack interest and appeared as tired as the rooms. Food substandard, all a bit shabby and run down - starts with the reception, follows into the bar / restaurant and then into the rooms, was probably really nice when first built 20 years ago.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Exeter - Countess Wear, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More

poole,dorset
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

We visited the beefeater here last night for a family friendly dinner. Arrived at 7.40 and given table at 8pm so far so good. Placed our order (no rump steak but that's fine, lots of other choice) and asked for kids packs. 15 minutes later called waitress to ask again for kids packs. Another 10 mins and garlic bread and... More

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Manchester, England, United Kingdom
Contributor
20 reviews 20 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped at Premier Inn at Countess Wear on our way to Cornwall, the hotel was very comfy, the staff were very helpful and the attached beefeater inn served good food and had a nice atmosphere. Breakfast in the morning was all fresh and our order came very speedily which was useful as we wanted to get on the road ASAP.... More

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Derby, United Kingdom
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped off here on a Sunday evening on our way from Penzance to Dorset. Friendly welcome and although the hotel is a little dated from the outside the room was clean and comfortable and great value.

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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Good stay at hotel. Good quality room, clean and well presented. Had evening meal in restaurant. The food was very good; good selection and well priced. All staff very good, helpful and genuinely wanted to make sure you enjoyed your stay. Will stay again if in the area.

Review collected in partnership with premierinn.com

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Warwickshire
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here on a Sunday night recently to break our journey to the south west of Cornwall, pleasant reception staff on arrival, directed to our room, room perfectly acceptable, nice and clean, but come bedtime the mattress was so uncomfortable that neither my husband or myself got any sleep, in fact so bad we were up showered, dressed and... More

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Senior Contributor
26 reviews 26 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

At last!!! A premier inn that has quiet rooms!!! Even though it's near the main road leading to Exeter it is far enough from the roads not to hear the cars!! Stayed at room 22 during my stay. On arrival, staff were superb! Really helpful and offered to take my bags to the room. Excellent customer service!!

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Manchester, United Kingdom
Top Contributor
113 reviews 113 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Slightly unusual prem inn in that rooms are round a courtyard.You have to go outside reception and cross car park to access rooms.This location could do with a refurbishment though having said that we had comfortable stay.Now to the attached Beefeater restaurant. We stayed for 3 nights the first 2 nights were a catalogue of poor service.missed starters mixed up... More

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Onchan, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had booked this hotel months ago, for a two night stay, and arrived with some trepidation after some mixed recent reviews, but it turned out to be perfectly fine. It has obviously been another hotel and whilst the it has been re-branded and liveried the rooms are slightly different to the PI standard, although ours had all the facilities... More

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Additional Information about Premier Inn Exeter - Countess Wear

Address: 398 Topsham Road, Exeter EX2 6HE, England
Phone Number:
Location: United Kingdom > England > Devon > Exeter
Price Range (Based on Average Rates): $$
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Also Known As:
Premier Inn Exeter (Countess Wear) Hotel Exeter
Premier Inn Exeter - Countess Wear Devon

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Number of rooms
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