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Travelodge Exeter M5

Moto Service Area, M5 Motorway | Sandygate, Exeter EX2 7HF, England
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Travelodge Exeter M5
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Travelodge Exeter M5
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213 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (213)
  • Mar-May only
    (73)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (42)
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Uttoxeter, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

used this hotel to break up the journey to cornwall. although was nt expecting a good night sleep being right next to the motorway I was pleasantly surprised as the road noise was minimal. The rooms were clean and the staff very accommodating. the joined on restaurant served good sized portions of food and although the alcohol was slightly dearer... More 

Was this review helpful? Yes 1
Wiltshire, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

We stayed here at the end of April, Last week I got an e-mail from a debt collector demanding payment of £350 for damage to a room. Obviously we did not damage the room or I would have told the receptionist. Unfortunately the letter they had tried to send us had the wrong address on it and wrong date of... More 

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TravelodgeUK, Amy from the Social Media team at Travelodge Exeter M5, responded to this review

Thank you for your review. Travelodge operates a non smoking policy and if any evidence of smoking is found, we will charge the customer as this is a breach of our terms and conditions. Charges are made through CRS on behalf of Travelodge and will work with the hotel to obtain all evidence needed to support the claim. We are... More 

Birmingham
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed on our way to Cornwall. Best night sleep ever! Staff lovely, clean and lovely room. Would never have known we were on motorway. Services attached to lodge were excellent. Would definately recommend you stay here.

Was this review helpful? Yes
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 1 week ago

To begin with, the price of £71 for just one person for one night I thought was too much. This doesn't include a breakfast either. The room was basic. Nothing wrong with that. It was clean. The bed was too hard for me and I struggled with the pillows - also too hard. I was staying here on a business... More 

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TravelodgeUK, Nicolas from the Social Media team at Travelodge Exeter M5, responded to this review

We appreciate the time you have taken to submit a review Matthew. We want to provide great rooms for great prices for our business guests so we are truly sorry to learn that you were unhappy with the room rate. Our rates are calculated by our revenue team based on factors such as local demand/events in the area however we’re... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked this hotel as we have used it before on a few occasions and suited us. After all the television adverts promising a different Travelodge we would have the night in the hotel. The girl at the reception was very helpful and pleasant found the room number 144 dropped our bag, then went for a meal in a restaurant on... More 

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TravelodgeUK, Nicolas from the Social Media team at Travelodge Exeter M5, responded to this review

We appreciate the time you have taken to review our hotel. We know the importance of offering a clean and comfortable room and we are sorry that on this occasion we did not deliver our usual high standards for you and your family. Feedback like yours is important to us and will be used to improve our service. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped in the travelodge off the M5, was good value for money, we have a double bed and a single and they provided a travel cot for free it was very hot they come and gave us a fan and made sure we had everything we needed.. The only thing that let it down really was the bar/restaurant what... More 

Was this review helpful? Yes 1
Lincolnshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was disappointed that I could not have an early start breakfast. The bar staff were very friendly and helpful But the drinks where expensive. I did enjoy the large double bed it was clean and very comfortable

Review collected in partnership with Travelodge

Was this review helpful? Yes 2
TravelodgeUK, Nicolas from the Social Media team at Travelodge Exeter M5, responded to this review

Your feedback is greatly appreciated Brent. It is important to us that our guests enjoy all aspects of their stay with us so, whilst we are pleased to learn that you enjoyed the comfort of your room, we are truly sorry that you were unhappy with the price of the drinks in our bar cafe. Your feedback is invaluable to... More 

Holyhead
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly and helpful staff. Lovely nights sleep. Good location for visiting. Dunkeswell, Exeter city centre, Exmouth, Sidmouth, Torquey and most of Devon to be honest. Breakfast was good, although slightly over priced. Easy access to the m5. Had an issue with a parking fine, since been resolved so this is an updated review were I had given an unfair review... More 

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Winchester, United Kingdom
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I last stayed in a Travel Lodge 2 years ago and vowed never again. However, I thought I'd give it another chance, and wasn't too disappointed to be honest. The Receptionist were friendly and welcoming, and the main bed was comfortable. The children's beds were, however, not comfortable. The bathroom is a good size with decent curved shower which is... More 

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Belper, United Kingdom
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location, just off of the M5, for those travelling south west. No nonsense, no frills. Quiet & clean. Eating facilities right next door (reasonably priced) alternatively, a service station, with all of the usual facilities is 3 minutes walk away.

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
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