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Clarion Collection Hotel Buckerell Lodge

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Topsham Road, Exeter EX2 4SQ, England
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Clarion Collection Hotel Buckerell Lodge
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Clarion Collection Hotel Buckerell Lodge
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314 reviews from our community

Traveler rating
    82
    124
    55
    39
    14
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40
147
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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    (89)
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Basildon, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

We stayed here last night. Set in picturesque grounds and conveniently located with good parking facilities. Room was clean and well equipped. Staff friendly and helpful. However there was an engagement party going on in the suite adjacent to the bar. The booming noise from the disco was so loud it kept me awake, I could here it in my... More 

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Anne, thanks for taking the time to post a review. I have looked into the issue with the DJ and our agency have been advised, again, of our noise level requirements. I do hope we will see you again in the very near future. kind regards More 

UK
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Thought we would have a change from a Travelodge as a stop over to Cornwall and we were very happy with our choice. The staff were excellent, the room was small but very well equipped. Comfy chair, table, huge bed all made for a very good stay. We didn't test the breakfast this time. Only advice is not to park... More 

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Mindy, thank you for your lovely review. Hopefully you will be able to stay a bit longer next time. regards More 

Kidwelly, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Tried to get a room budget hotel nearby which was fuly booked and found this much nicer place for a cheaper price. Very conveniently located within walking distance of city centre, but on main road so easy access to M5.Set back off road in pleasant grounds. Ample car parking. Rooms clean and well appointed. Room rather warm at night, but... More 

Was this review helpful? Yes 2
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Jane, thanks for your lovely review. I'm pleased you enjoyed your stay and hope you will be returning very soon. regards More 

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Avoid the single rooms. The kitchen fan below the rooms is a massive annoyance. They promise it goes off at 10 but that's not true. I like this hotel for parking and accessibility though. Management really should look at tidying up the bar area, especially the stained chairs. Food is reasonable. It doesn't pretend to be a La carte but... More 

Was this review helpful? Yes 1
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Cliff, thanks for your review. I'm pleased you enjoyed your stay and am happy to tell you that we will be decorating the bar area shortly. regards More 

Cardiff, United Kingdom
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a wonderful stay visiting our daughter in Uni for her 21st birthday. The hotel is set in some lovely grounds and the staff are first rate. Although we didn't use the restaurant in the evening I can vouch that the full English breakfast is excellent.! I would only mention that we were unlucky to get a room with... More 

Was this review helpful? Yes 1
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Mike T, thanks for your review. I'm pleased you enjoyed your stay and hope you get to stay longer with us next time! regards More 

1 review
2 of 5 stars Reviewed 5 weeks ago

We were staying the night of the feb 13th and I had previously made a reservation in the restaurant for the valentines menu which said it was for the nights of the 13th and 14th. We chose this hotel partly because we could get this deal on the menu of 3 course for £22. When we turned up to our... More 

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Catherine, thanks for taking the time to post a review. I'm sorry for the confusion regarding your meal booking a couple of months ago, and hope that you will afford us an opportunity to show you how good we really are now; by re-visiting very soon. regards More 

Oldbury-on-Severn, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 20, 2015

My wife and I only stayed 2 nights (bed only ) while visiting a daughter last Christmas who already had a houseful of relatives, so no space for us. Therefore I can`t comment on food. The staff were helpful and made us welcome. Although an old house the common areas were in good order and clean. Our room on the... More 

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Thank you for your review. I'm pleased you enjoyed your stay over the Christmas Holiday. kind regards More 

rayleigh essex
Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 16, 2015

Stayed here at Buckerell Lodge for one night on Saturday 14th March. Pleasant, clean and well equipped room. Very comfortable beds, had a good nights sleep. Had an enjoyable continental breakfast with polite and pleasant staff. Would stay here if visiting Exeter again. Close to centre of city in beautiful well kept grounds On arriving back at the hotel at... More 

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear KAV63, thanks for your review. After a long journey from Essex, I'm pleased you enjoyed your comfortable stay... It's great that you will stay with us when next in the area; looking forward to welcoming you back. regards More 

Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed March 15, 2015

We stayed a single night leading into Mothering Sunday. We were simply over the moon with room & service provided by all of the staff. The room was immaculate, clean as a pin and comfortably warm, the food was to die for. We would like to congratulate the management & staff on their professionalism. David & Yvonne Richardson

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear David & Yvonne, thank you for your wonderful review. We're all working hard to look after all of our guests and customers; so it's really nice to read your opinions. I will pass on your comments to the team as they all deserve the credit. Thanks again. Kind regards, More 

Barnstaple, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 12, 2015

We have stayed at the Buckerell Lodge many times now. We are on their mailing list, and when one of their offers comes through we check the weather and go. Its easy to get too, located on one of the main routes into Exeter. Its set well back off the road in its own grounds so the traffic noise isn't... More 

Was this review helpful? Yes 1
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Dave C, thank you for your terrific review! I'm really pleased that The Buckerell Lodge is your hotel of choice in Exeter and we all look forward to welcoming you back very soon. kindest regards More 

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