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Clarion Collection Hotel Buckerell Lodge

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Topsham Road, Exeter EX2 4SQ, England
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Clarion Collection Hotel Buckerell Lodge
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335 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portsmouth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It was our second visit we had stayed around this time last year when visiting relations and from that experience we did'nt hesitate to book again . That booking staff went out of their way to open a suitable room for us as I was due to have a major operation our room was situated in a quiet area .... More 

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Biba, thanks for your wonderful review! I'm so pleased you were well looked after and even happier that you intend to return later in the year! Thanks for the lovely comments. kind regards More 

Derby, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Travelling to Cornwall needed a stop over. Booked this hotel on a groupon deal. Expectations not very high. What a good location. Usual hotel facilities,clean and well appointed. The difference as usual were the staff. What a great group of people. Everyone we came across seemed to have the sole objective of making our stay as enjoyable as possible. It... More 

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear 'Knutsford Exile' thanks so much for your great review. We do try to look after everyone and you comments will be appreciated by all of the staff. I'm so pleased that it was so good you came back! Why not come for a longer stay next time? thanks once again. kind regards More 

London, United Kingdom
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I can't say much bad nor can I say much in way of praise. Average sized room (which was fine), average decor, very average breakfast, average services, and sadly very average steak. It was busy when I visited so maybe this explains the food elements. I had a very bad nights sleep as another guest (in a room above me)... More 

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear 'I heart Travel', thanks for your review. I'm pleased your stay was a good one and hope that your next visit will be even more enjoyable. kind regards More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a lovely 2 night stay, beautiful location with everything at easy reach. The meal and breakfast was great with large portions. The rooms were spacious with flat screen tv however it was a little noisy as i could hear sounds from next door and clicking sounds which was something mechanical in the room. Best of all was the customer... More 

Was this review helpful? Yes 1
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Spice Girl, thanks so much for your lovely review. We're all so pleased you enjoyed your stay and were well looked after. We all hope to be welcoming you back to sunny Devon very soon! regards More 

High Wycombe, United Kingdom
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stay here for two nights whilst our daughter visited the open day at the University. The rooms are adequate though small and the bathrooms are clean and bright. The windows of our room really needed replacing as the large one wouldn't shut. The bed was comfortable, but the pillows horrendously hard and uncomfortable. We had a bar meal on... More 

Was this review helpful? Yes 1
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Hi Denise, thanks for your review. I'm pleased you enjoyed your stay as well as the Bar Food and breakfast sausages! Hopefully we will see you again if you're in the lovely West Country again soon. kind regards More 

Richmond, Virginia
Level Contributor
783 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 682 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent 11 days in Devon and Cornwall and this was our first and later our last hotel. Our Navi found it with little problem considering we did not have a house number. The parking lot was large enough to handle a normal guest load. Special events could prove problematic. Reception was busy, but the young lady at the desk... More 

Was this review helpful? Yes 3
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Don Paulo, thank you for your comprehensive review. I'm pleased that The Buckerell Lodge was the best of all the hotels you stayed in during your trip and will pass on your comments and observations to the team. I hope you enjoyed this beautiful part of our country. kind regards More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 30, 2015

Warm welcome from 24 hour reception, good quality room with everything you could need. Breakfast was continental followed by a cooked breakfast. All piping hot, tasty and served quickly. Really nothing to fault so would definitely choose this over an equivalent priced chain lodge.

Was this review helpful? Yes 2
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Clare, thank you so much for your brilliant review. I'm very pleased that you found everything to be so good that you will not hesitate to return. Please tell all your friends and family about us! kind regards More 

Bournemouth
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 27, 2015

Whisked away for the weekend by my boyfriend this hotel was fantastic from start to finish. Champagne in the room on arrival, quirky room layout and amazing view there really wasn't anything I can critique. Room was spotless, service brilliant, room service spot on and the food was well presented, good portions and there were 2 clean plates. Great location... More 

Was this review helpful? Yes 1
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Stanbo, thanks for your wonderful review. I'm pleased you enjoyed your stay so much and hope it won't be too long before we see you back again. kind regards More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

Stayed for 3 nights over the Spring Bank Holiday weekend. Stayed in one of the Executive rooms which appeared in good repair and had a very large comfy bed. All the extras you would expect such as safe and bathrobe & slippers provided. The bar area has one of the best views to be found with a lovely garden shielded... More 

Was this review helpful? Yes 1
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Stephen, thanks for your great review! I'm pleased your bank holiday break was so enjoyable and we all look forward to welcoming you back very soon. regards More 

Staffs. UK.
Level Contributor
421 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
4 of 5 stars Reviewed May 25, 2015

Nice hotel, room fine, foof ok, service good - just very busy. After a long drive I arrived at the same time as a coach party ! Bar packed out, restaurant packed out -.had to go out to eat ! Next morning restaurant packed for breakfast - had to queue ! Too busy for me !

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

dear Richard, thanks for your review. I'm pleased you liked the hotel and I'm sorry we were too busy for you! I hope we will see you again soon. More 

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