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Clarion Collection Hotel Buckerell Lodge

3.5 of 5 Topsham Road, Exeter EX2 4SQ, England
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Clarion Collection Hotel Buckerell Lodge
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Clarion Collection Hotel Buckerell Lodge
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279 reviews from our community

Traveler rating
    67
    115
    48
    35
    14
See reviews for
35
129
17
65
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Chepstow, United Kingdom
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We shaheed here for 6 days and generally enjoyed the time here. The hotel is situated in a very good position with a bus stop at the bottom of the drive and regular buses to the town centre. The rooms are comfortable and the housekeeping service is really good. Food is nice although not inexpensive. The wi fi worked well... More 

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Jen, thank you so much for your lovely review. I'm so pleased you enjoyed your stay with us and hope that we will all welcome you again in the not too distant future. Kind regards, Merry Christmas and Happy New Year! More 

Exeter, United Kingdom
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We went to the Buckerell Lodge for my wife's work Christmas dinner. In all honesty I wasn't expecting much as the two previous years we have had some awful experiences and the restauants have crumbled under the pressure of cooking for high numbers of people. In addition to this, I had a work Christmas dinner here in 1998, and everything... More 

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Goring On Thames
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 weeks ago

Hannah and Matt were on reception when I arrived on the evening of Wednesday 19th November. Matt, who had his arm in plaster, and Hannah who is such a smiley young lady were so friendly as I checked in, taking time to explain where to get to the room where the conference group I was joining were dining that evening,... More 

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Sirs, thank you so much for your wonderful review. It is so nice to see such positive feedback following the interruptions you endured from the people next door. Thank you for naming Hannah, Matt & Richard; they will be thanked individually. I believe that reception are contacting the company you booked through to make amends for your disruption; I... More 

Bristol
Top Contributor
171 reviews 171 reviews
33 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed for two nights and were more than pleasantly surprised by this lovely 'country feel' hotel just 20 minutes walk from Exeter City Centre. Great rooms, well appointed and clean with good comfortable beds, good furnishings a an excellent TV. The hotel had great public rooms, lovely gardens and the bar area was excellent. Buses run about every 5... More 

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Pete, thanks for your 'excellent' review! It's great to hear that you were happy with your stay and we all hope we'll be welcoming you again in the very near future. Kind regards More 

Teesside
Top Contributor
86 reviews 86 reviews
37 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 19, 2014

Stayed here for one night on business. Room was clean and tidy, everything you would need. Good wifi, no problems connecting. Breakfast was cooked to order, again no complaints. Receptionist was polite and charming, forgot to get her name, sorry!

Was this review helpful? Yes 1
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear reviewer, thanks for taking the time to post your thoughts. I'm pleased that you had a pleasant stay and look forward to welcoming you back again soon. kind regards More 

Bedford, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 15, 2014

Normally I spot the good things in places I am staying but there were so many things that disappointed here, including: - Very erratic wifi. You need a code for every device and have to have a new code every 24 hours. Also very little signal for mobile phones in room so people had to phone in to my room.... More 

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Kathy T, thanks for your review. I am very pleased that you put your comments and observations to us; as we will be able to address the issues you raised. Clearly, there are members of my team requiring re-training and correctional guidance in terms of guest care; this will happen as a matter of urgency. Please do re-visit us... More 

London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 11, 2014

Went there for 1 night it was a perfect break . Room comfortable a bit hot for my husband. We ate at the restaurant food was sôoooo delicious I had lamb it was cooked perfectly the best I had . Staff was pleasant and polite.

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear 'Bridge 480', thanks so much for your excellent review. I'm really pleased that you enjoyed your stay with us and hope we will be welcoming you back very soon. thanks so much. More 

London, United Kingdom
Top Contributor
93 reviews 93 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed November 11, 2014

I found myself at the lodge after being booked in by my company. The exterior doesn't give you a hint as to what it is like inside. Don't get me wrong, it's not terrible but it isn't worth £75 a night. The hotel is dated and in dire need of refurbishment. The room was adequate but it has been a... More 

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Ian, thanks for your review. We are currently looking at colour schemes and fabrics for our public areas and hope to have some work done soon. I do hope you will return in the future... kind regards More 

1 review
5 of 5 stars Reviewed November 7, 2014

Spent a 2 night break with my fiance. We were pleasently greated by the receptionist who answered all our questions about the area. The bar was cosy and comfortable and we had a lovely meal in the restaurant that night. The room was clean and a good size. Overall we had a very relaxing and enjoyable stay and will not... More 

Was this review helpful? Yes
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear Lee, firstly, CONGRATULATIONS on your engagement. I'm so pleased you had a great stay and that the staff looked after you. It is really nice to get positive feedback. Thank you. If you haven't already got a venue for your wedding; give us a call! thanks once again More 

Clevedon
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 20, 2014

My husband and I stayed in this hotel Friday and Saturday night. The receptionist did a very function but not personal job. Our room no 18 was nicely decorated and clean, but it was above the function room roof so there was no view except of the extractor fan. The room was extremely hot even though I had the window... More 

Was this review helpful? Yes 1
John M, General Manager at Clarion Collection Hotel Buckerell Lodge, responded to this review

Dear 'Frosties 4', thanks for writing a review. I'm pleased that your stay was ok. We always strive to improve everything we do here and your observations will be addressed. thanks again More 

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Additional Information about Clarion Collection Hotel Buckerell Lodge

Address: Topsham Road, Exeter EX2 4SQ, England
Phone Number:
Location: United Kingdom > England > Devon > Exeter
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Clarion Collection Hotel Buckerell Lodge 3.5*
Number of rooms: 54
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Also Known As:
Buckerell Hotel Exeter
Clarion Collection Hotel Buckerell Lodge Exeter, Devon

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